Researches and studies have shown that bad data is actually worse than having no data. When a center has no data practically, it would have nothing to make use of while if there is bad data, a procedure would lead to disasters. A piece of bad information would make up for wrong procedures followed and hence, to undesirable results. Since much time and energy goes into every procedure, bad information comes to waste it all. Therefore, owners of contact centers will have to be very careful about the technology that they might be using.

1. 22/11/2012 22:43
blog.emenac.com
Bad Information vs No Information
Bad Information vs No Information through the internet or via telephony, the best of
technology affordable will have to be made use of.
• Written by Emenac Inc. Ensuring the collection of right data is the first step
• Posted Date 15-03-2012 towards starting off with a right procedure, which
in turn, leads to successfully meeting the targets.
•
F
or any business, tech-
nology is something
that matters a lot. Es-
pecially for call and contact We dont just develop a web site, we build
centers, technology has to be the top priority. This a bridge to make you reach to your cus-
is because it is one thing that connects the contact tomers
center with the customers, the client businesses as
well as the whole wide world; something that is •
immensely important. Lack of technology would
never allow the contact centers to connect to the
customers properly and hence, gather and give out
the right information. Owners of contact centers We develop the right strategies for en-
have to be immensely careful about this one issue trepreneurs to get a successful start
because the life of a contact center, pretty much
depends on technology. •
Researches and studies have shown that bad data is
actually worse than having no data. When a center
http://blog.emenac.com/bad-information-vs-no-information/
has no data practically, it would have nothing to We not only develop management sou-
make use of while if there is bad data, a procedure tions but also lead their effective imple-
would lead to disasters. A piece of bad information mentation
would make up for wrong procedures followed and
hence, to undesirable results. Since much time and •
energy goes into every procedure, bad information
comes to waste it all. Therefore, owners of contact
centers will have to be very careful about the tech-
nology that they might be using. Go beyond just branding. Get more
traffic and get more visibility over the
Whether surveys are being made or customers internet.
are being contacted, whether the services are out-
bound or inbound or whether things are being done •
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2. 22/11/2012 22:43
blog.emenac.com
Bad Information vs No Information
Human Resources Business Processes Outsourcing
Our Inbound & Outbound call center
services have been proven the best for
all types of businesses. Technical Support
Services, Call Center
Service
Travel Consultancy,
Book Flights, Hotels
& Cars
Job Opportunities, Vacancy
Announced In Emenac
Phone Answering Service, Customer Support Service
http://blog.emenac.com/bad-information-vs-no-information/
Internet Marketing
Services, Website
Marketing Services
Back Office Support, Outsourcing Services
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