For the full video of this presentation, please visit: https://www.edge-ai-vision.com/2022/08/the-future-of-retail-is-here-and-its-powered-by-embedded-computer-vision-a-presentation-from-grabango/ Will Glaser, Founder and Chief Executive Officer of Grabango, presents the “Future of Retail is Here, and It’s Powered by Embedded Computer Vision” tutorial at the May 2022 Embedded Vision Summit. Now that computers can see, the way people interact with things will never be the same. Grabango’s checkout-free shopping system allows you to shop in grocery and convenience stores without having to drag every single item over a barcode scanner to check out. Grabango’s technology sees every product, understands what they are and knows where they are at all times. As items leave the store, it generates receipts and charges customers appropriately. The system is deployed as a distributed embedded computing platform, running state-of-the-art neural networks, and is optimized for very high transaction volumes. In this talk, Glaser provides an overview of Grabango’s system and discusses how vision-based checkout systems are harder to design and build than alternative approaches but deliver compelling benefits. He then covers why an embedded approach is so critical to serving consumers’ real-world needs.

1. The Future of Retail is Here,
and It's Powered by Embedded Computer Vision
Will Glaser
Founder & CEO
Grabango

2. • What is checkout free shopping?
• Enter a store
• Grab what you want
• Get on with your day
• What it's not:
• No lines
• No barcode scanner
• No hassle
• Why?
• To eliminate lines and save people time
Checkout Free Shopping
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3. • Human interaction with Things has changed
• People behave normally
• The accounting is automated
• Fewer -apparent- computers involved
• Disruptive without being disruptive
• Radically alters store competitiveness
• Preserves store operations
• Preserves shopping experience
• Moving very quickly
• Shoppers love it
• Retailers love it
Computer Vision Enables the Future of Retail
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4. • Grocery sales are $5T
• Bigger than all of eCommerce
• 95% of food is bought in physical stores
• Despite covid & two decades of efforts online
• Retrofits are the only way into the market
• New store re/builds are too slow to matter
The Market is Enormous
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5. The Vision System Generates Receipts
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6. • Product requirements:
• Delightful shopper experience
• Rapid scaling into existing stores
• Low cost for high retailer ROI
• Some technologies use shelf sensors
• IoT is quick to POC
• Expensive
• Brittle
• Limitations
What Does the Market Want?
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7. Pure CV is Awesome
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• Fluid shopper experience
• Put backs are ok
• Rapid installation
• Much less hardware
• Existing shelving
• Fully flexible
• All SKUs included
• No reprogramming when items change
• Sales and promotions are ok

8. Pure CV is Difficult
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• Build a system
• Collect data
• Build infrastructure
• Train models
• Deploy hardware
• Retrain models
• The last 5% is really hard
• Edge cases are challenging
• ROC curves are unforgiving
• Shopper behavior will surprise you
99.6% revenue accuracy, after training

9. • A single grocery store might generate 20 PB data per day
• 1000 cameras
• 24 hours per day x 60 minutes x 60 seconds
• 10 frames per second
• 8 M pixel per frame
• 24 bits per pixel
• Even compressed, that bigger than "big data"
• WiFi won't work
• Last-mile internet would struggle
• The Cloud might work, but at a big cost
• HDDs might work, but you'd need a lot of them
Wow, That’s a Lot of Data!
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10. • Local processing is essential
• Like with driverless and robots
• But for a different set of reasons
• So, we had to build our own platform
• Image sensors
• Embedded AI compute
• Data network
• Power distribution grid
• And add failover for robustness
• Data -> Information -> Value
• Pixels -> Shopping Events -> Accelerated Commerce
Embedded to the Rescue
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11. Shoppers Love it!
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77% More likely to visit a Grabango store.
97% Think Grabango is easy to use.
96% Likely to use Grabango again.
0% 20% 40% 60% 80% 100%
Very difficult
Difficult
Neither easy nor difficult
Easy
Very easy
0% 10% 20% 30% 40% 50% 60%
Strongly disagree
Disagree
Neither agree nor disagree
Agree
Strongly agree
0% 10% 20% 30% 40%
65 to 74
55 to 64
45 to 54
35 to 44
25 to 34
18 to 24
0% 20% 40% 60% 80% 100%
Very unlikely
Unlikely
Neither likely nor unlikely
Likely
Very likely
All ages love Grabango.

12. • Computer vision is the technology of the decade
• It is forever changing the way people interact with things
• Embedded CV is revolutionizing retail
• It's the technology that best-fits the market
• Grabango is leading the way
• To eliminate lines and save people time
• To meet people where they already shop
• To work with fantastic partners
Retailers Love it!
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Unannounced
Fortune-25 brand
Unannounced
Top-10 Grocer

13. Guiding Company Values
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Integrity
Bold
Innovation
People First
Don’t Live
with Broken
Customer
Focus
Inclusion
Simplify
Do the right thing, particularly when you don’t have to.
Think recklessly, but temper your actions with pragmatism.
Hire the best, and treasure them.
Have the courage to admit mistakes, and the urgency to correct them.
Deliver beyond expectations, both internally and externally.
Foster an environment that welcomes all, to enable our best selves.
Everything should be made as simple as possible, but not simpler.
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14. • Why is Grabango's leading in the space?
• Well funded industry initiatives
• Equity incentivized startups
• Success is about Execution & Execution is about Team
• Phenomenal teams triumph
• Hard skills for hard problems
• Soft skills because we're all soft inside
• Team effort, into a team project, results in a team win
• Hyper-selective
• 10x harder to get into than Stanford University
• Growing as fast as we can find great people
People First
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