1. The Use of Social Media
for Health Literacy Outreach
Elisabeth Marrapodi
Library Director
Trinitas Regional Medical Center
Elizabeth, New Jersey
MLA NY/NJ Chapter Meeting October 17, 2017
2. Why Use Social Media for Health Literacy
Outreach?
59% of US adults
have searched online for
health information in the
past year
The “good” news:
53% of these “online
diagnosers” have spoken
to the their primary care
doctor about what they
found
The bad news…
47% have not and believe what
they’ve read online
3. Outreach to the Digital Community
Choosing Platforms
• Familiarity/ease of use
• If you build it will they
come?
• Flexibility
• Go where your
customers are!
@TrinitasLibrary
https://trinitaslibrary.blogspot.com
4. Sometimes it takes a village:
Networking/Partnerships
Don’t work in a silo!
• Be the town crier &
publicize everywhere to
launch:
– Bulletin boards
– Institutional newsletters
– Orientation
– Committees
– On your own social
media accounts
Our networks &
Partnerships:
1) Elizabeth Public Library
2) Community Advisory
Outreach Committee
3) YMCA Family Gateway
4) University of Sheffield,
Library & Information
iSchool, UK/SL campus
5) Whole Brain Health/SL
5. Hurdles & Obstacles
MLA Hospital Libraries Section Survey Results
93%
of small/solo
hospital libraries
do not offer
social media
6. What do we post? Don’t reinvent the wheel:
Retweets & self-promotion
8. Tapping into Alternative Social Media Platforms
The virtual health literacy outreach project in Second
Life: health quizzes (English & Spanish)
UNIV SHEFFIELD INFOLIT ISCHOOL WHOLE BRAIN HEALTH
9. Networking: exhibits displayed in a variety of settings helped
expand outreach
This project received the 2010 Medical Library Association’s Hospital Libraries Section
Award for Research
UNIV ILLINOIS SCHOOL OF MEDICINE
10. Measuring success: numbers & surveys
Twitter: nearly 600
followers
Blog: over 90,000 hits
Health quizzes: over
15,000 plays world
wide
11.
12.
13. In Conclusion…
• Health literacy is about communicating health
information in ways that people can
understand---
• And today, that includes using social media for
learning and sharing. It’s a powerful way we
can all use for health literacy action.
Helen Osborne, Social Media and Health Literacy. AMWA Journal / V32 N3 /
2017 / amwa.org. 2017 Alvarez Award Winner
14. To learn more about this our library’s health
literacy outreach projects using Social Media:
Textbook chapter:
“Improving Health Information Literacy with Games in the
Virtual World of Second Life,” p175-89 in Virtual, Augmented
Reality and Serious Games for Healthcare 1, 2014 (Springer)
Article:
Soon to be published article in Journal of Consumer Health on
the Internet
https://virtualinspirationisland.org/location/health-literacy-
area/