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SEO for Public Agencies

      Matt Williams
  Communications Specialist
          ACWA
     mattw@acwa.com

                              1
What Is SEO?
Search engine optimization (SEO) is the process of affecting the
   visibility of a website or a web page in a search engine's "natural" or
   unpaid ("organic") search results. (Wikipedia)

Search engine optimization is a multidisciplinary activity that seeks to
   generate productive organic traffic from search engines
   via technically sound and connected sites by matching query intent
   with relevance and value.

SEO refers to search engine optimization, or the process of optimizing
  a website so that people can easily find it via search engines like
  Google.

My definition: SEO is both a science and an art.


                                                                           2
Why the Public Sector Should Pay
          Attention to SEO
• To protect your authority
• To keep up with changing citizen and customer
  behavior.
• It can result in a better website experience for
  the user.




                                                 3
Domain Authority




   http:/googleblog.blogspot.com/2010/06/our-new-search-index-caffeine.html
http://www.seomoz.org/blog/whiteboard-friday-domain-authority-page-authority-metrics 4
People are searching
• 90% of web traffic comes from outside of the
  homepage. Much off this traffic comes from
  Google search queries or, increasingly, a
  website’s internal search capability.




http://www.govtech.com/e-government/Utahgov-Puts-Search-Front-and-Center.html


                                                                                5
• This trend toward search is backed up by an
  increasing reliance on website analytics.




•   http://www.govtech.com/e-government/States-Website-Analytics.html




                                                                        6
The Basics
• Effective SEO utilizes keywords, links and page
  design.

  Keywords are words that are most important
  to the business you’re in. (e.g., Department of
  Water Resources, wastewater, drinking
  water, etc.)

  Links and anchor text to outside, reputable
  sources.
                                                    7
Diversity of External Link Sources




  http://www.seomoz.org/blog/10-illustrations-on-search-engines-valuation-of-links   8
The ‘Perfect’ page
A Title Packed With Keywords

 Right: “Facebook stock jumps with Zuckerberg endorsement”
 Wrong: CEO finds out Fb doing better

 A URL with keywords in them

 Right: money.cnn.com/2012/11/14/technology/social/facebook-shares-jump/
  Wrong: money.cnn.com/2012/11/14/technology/social/4657578

                                                                       9
Tools for Finding Keywords
• Google AdWords (keyword tool) – Google account required
  example No. 1: Los Angeles department of Water and Power
  60,000 local searches
  Competition: low
  example No. 2: wastewater
  450,000 searches
  Competition: medium

  Quandary: The tradeoff between competition vs. search volume.

                                                                  10
• Topic headers in the body of your pages. Make
  them bold.

  Roseville Water Agency Fast Facts

• Keyword density on the page and the body
  text …. Water, water, water, etc.


                                              11
12
Stuff to Avoid
• Obscure acronyms. Very few people search for
  these.
• Overkill on keywords … it will hurt your page rank
  and put off website visitors.
• Be aware of what your page looks like. Google is
  becoming more intelligent about this.
• Webpages that are very difficult to find or hidden
  away.


                                                   13
Don’t “Look” Like a Content Farm




  http://www.suite101.com/content/canada-awarded-fifa-2015-womens-world-cup-of-soccerfootball-a356303 14
Watch Out for “Classic” SEO Tactics
        Directory Link Building                                       Keyword-Variant Abuse

         Reciprocal Link Pages                           Paid Links w/ Manipulative Anchor Text

        Sitewide, Footer Links                              Navigation for Engines, Not Humans

Low Cost/Quality, Outsourced Content                                Generic Design and Layout

     Anonymous Contact Forms                                    Anchor-Text Rich Internal Links

   Ad Blocks Dominating the Page                                Keyword Stuffed Titles + Pages

      It’s great to do good SEO, just don’t look like the only reason the site exists is to draw Google traffic   15
http://www.seomoz.org/article/search-ranking-factors   16
New data will be available on SEOmoz in April, 2011   17
Big Changes from 2009 to 2011

• Link-Based Factors are no longer 60%+ of the equation!
• Social Data is perceived to be a significant player
• Page-Level Link Metrics Fell the Most (43% - 22%)
• Keyword-Level Domain Metrics, Brand Data + Social Rose
• The Survey itself asked for more detail/specificity
(which may be responsible for some of these shifts)




         The new version of the ranking factors will be online in April, 2011   18
Twitter Data




             Page A                                                 Page B
646 links from 36 root domains                           1 link from 1 root domain
            2 tweets                                              522 tweets




        http:/googleblog.blogspot.com/2010/06/our-new-search-index-caffeine.html
     http://www.seomoz.org/blog/how-do-tweets-influence-search-rankings-an-experiment-for-a-cause 19
Twitter Clearly Influencing Google

                                  Page B – the
                                tweeted version –
                                   ranks #1!
             Page A                                                 Page B
646 links from 36 root domains                           1 link from 1 root domain
            2 tweets                                              522 tweets




        http:/googleblog.blogspot.com/2010/06/our-new-search-index-caffeine.html
     http://www.seomoz.org/blog/how-do-tweets-influence-search-rankings-an-experiment-for-a-cause 20
Search Quality Raters




http://www.seobook.com/archives/000915.shtml   21
How Google’s Interface Has Evolved




                               22
Old Google SERPs




                   23
Google SERPs Today




                     24
Google SERPs Tomorrow




                        25
Questions to Consider
• Should SEO be something my agency /
  organization invests time and resources in?
• If I were a user looking for information on my
  agency’s website, which keywords would I
  look for?
• Is my organization’s website designed to
  maximize the benefits of SEO? (Does it have
  easy access to social media integration, etc.?)

                                                    26

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Acwa seo

  • 1. SEO for Public Agencies Matt Williams Communications Specialist ACWA mattw@acwa.com 1
  • 2. What Is SEO? Search engine optimization (SEO) is the process of affecting the visibility of a website or a web page in a search engine's "natural" or unpaid ("organic") search results. (Wikipedia) Search engine optimization is a multidisciplinary activity that seeks to generate productive organic traffic from search engines via technically sound and connected sites by matching query intent with relevance and value. SEO refers to search engine optimization, or the process of optimizing a website so that people can easily find it via search engines like Google. My definition: SEO is both a science and an art. 2
  • 3. Why the Public Sector Should Pay Attention to SEO • To protect your authority • To keep up with changing citizen and customer behavior. • It can result in a better website experience for the user. 3
  • 4. Domain Authority http:/googleblog.blogspot.com/2010/06/our-new-search-index-caffeine.html http://www.seomoz.org/blog/whiteboard-friday-domain-authority-page-authority-metrics 4
  • 5. People are searching • 90% of web traffic comes from outside of the homepage. Much off this traffic comes from Google search queries or, increasingly, a website’s internal search capability. http://www.govtech.com/e-government/Utahgov-Puts-Search-Front-and-Center.html 5
  • 6. • This trend toward search is backed up by an increasing reliance on website analytics. • http://www.govtech.com/e-government/States-Website-Analytics.html 6
  • 7. The Basics • Effective SEO utilizes keywords, links and page design. Keywords are words that are most important to the business you’re in. (e.g., Department of Water Resources, wastewater, drinking water, etc.) Links and anchor text to outside, reputable sources. 7
  • 8. Diversity of External Link Sources http://www.seomoz.org/blog/10-illustrations-on-search-engines-valuation-of-links 8
  • 9. The ‘Perfect’ page A Title Packed With Keywords Right: “Facebook stock jumps with Zuckerberg endorsement” Wrong: CEO finds out Fb doing better A URL with keywords in them Right: money.cnn.com/2012/11/14/technology/social/facebook-shares-jump/ Wrong: money.cnn.com/2012/11/14/technology/social/4657578 9
  • 10. Tools for Finding Keywords • Google AdWords (keyword tool) – Google account required example No. 1: Los Angeles department of Water and Power 60,000 local searches Competition: low example No. 2: wastewater 450,000 searches Competition: medium Quandary: The tradeoff between competition vs. search volume. 10
  • 11. • Topic headers in the body of your pages. Make them bold. Roseville Water Agency Fast Facts • Keyword density on the page and the body text …. Water, water, water, etc. 11
  • 12. 12
  • 13. Stuff to Avoid • Obscure acronyms. Very few people search for these. • Overkill on keywords … it will hurt your page rank and put off website visitors. • Be aware of what your page looks like. Google is becoming more intelligent about this. • Webpages that are very difficult to find or hidden away. 13
  • 14. Don’t “Look” Like a Content Farm http://www.suite101.com/content/canada-awarded-fifa-2015-womens-world-cup-of-soccerfootball-a356303 14
  • 15. Watch Out for “Classic” SEO Tactics Directory Link Building Keyword-Variant Abuse Reciprocal Link Pages Paid Links w/ Manipulative Anchor Text Sitewide, Footer Links Navigation for Engines, Not Humans Low Cost/Quality, Outsourced Content Generic Design and Layout Anonymous Contact Forms Anchor-Text Rich Internal Links Ad Blocks Dominating the Page Keyword Stuffed Titles + Pages It’s great to do good SEO, just don’t look like the only reason the site exists is to draw Google traffic 15
  • 17. New data will be available on SEOmoz in April, 2011 17
  • 18. Big Changes from 2009 to 2011 • Link-Based Factors are no longer 60%+ of the equation! • Social Data is perceived to be a significant player • Page-Level Link Metrics Fell the Most (43% - 22%) • Keyword-Level Domain Metrics, Brand Data + Social Rose • The Survey itself asked for more detail/specificity (which may be responsible for some of these shifts) The new version of the ranking factors will be online in April, 2011 18
  • 19. Twitter Data Page A Page B 646 links from 36 root domains 1 link from 1 root domain 2 tweets 522 tweets http:/googleblog.blogspot.com/2010/06/our-new-search-index-caffeine.html http://www.seomoz.org/blog/how-do-tweets-influence-search-rankings-an-experiment-for-a-cause 19
  • 20. Twitter Clearly Influencing Google Page B – the tweeted version – ranks #1! Page A Page B 646 links from 36 root domains 1 link from 1 root domain 2 tweets 522 tweets http:/googleblog.blogspot.com/2010/06/our-new-search-index-caffeine.html http://www.seomoz.org/blog/how-do-tweets-influence-search-rankings-an-experiment-for-a-cause 20
  • 22. How Google’s Interface Has Evolved 22
  • 26. Questions to Consider • Should SEO be something my agency / organization invests time and resources in? • If I were a user looking for information on my agency’s website, which keywords would I look for? • Is my organization’s website designed to maximize the benefits of SEO? (Does it have easy access to social media integration, etc.?) 26