The document outlines steps to effectively manage volunteers at a property in South Lakes. Step 1 emphasizes gaining support from senior leadership and creating a volunteer development manager role. Step 2 involves setting ambitious goals for 2020, including integrating volunteers into all aspects of work. Step 2b details creating a volunteer development plan to provide a clear vision and allow for planning. Step 3 recommends consistent recruitment and training processes across the property. Step 4 stresses the importance of involving staff to give them pride and address any issues. Step 5 argues volunteers should feel involved in decision-making to bring enthusiasm and ownership.

11. Don’t stop me now…..
Volunteer Management South Lakes

12. Step 1: Support of the General
Manager is crucial
• Volunteering priority in Property
Business Plan ‘ the development of
volunteering across the property’
• Foresight to create Volunteer
development Manager role
• Role put in senior position on the
Property Leadership team

13. Step 2 : Where do we want to
be in 2020?
Think Big!
As part of the exemplar project asked for
3 key objectives:
One property people team
Volunteers involved in every part of our
work, practical, planning & management
Volunteers key part of and helping shape
our strategy

14. Step 2b: Creation of Volunteer
Development plan
Gives clear vision for getting to 2020
Everyone knows what were working
towards & are part of it
Allows easier planning of roles & projects
Able to plan resources, seek funding

15. Step 3:One South Lakes
Consistent property processes & systems
essential; Recruitment, induction etc
A need for development & support for staff &
volunteers
Creation of Volunteer Leadership team
(volunteers) consistent strategy, training &
Development, communications & support

16. Step 4: Involve Staff
A feeling of being involved & not told
Pride in development of roles & volunteers
They know what’s happening
Problems & Concerns are dealt with
Try to involve everyone – can be a challenge

17. Step 5: Involve Volunteers
Feel part of the property
Feeling of ownership
Bring extra enthusiasm & passion
They have the time to develop roles &
projects
Gives them renewed freshness in their
volunteering
You’ll be amazed what they’ll offer to do!

18. Were having a good time!