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Intra-personal
Your ability to know and manage yourself
•Ability recognise how you feel and why & impact of your behaviour on others.
Self Awareness
•Ability to clearly express your feelings, stand your ground & defend a position.
Assertiveness
•Ability to be self directed and self controlled.
Independence
•Ability to recognise your strengths & weaknesses, & accept yourself despite weaknesses
Self Regard
•Ability to realise your potential & feel comfortable with your achievements and personal life.
Self Actualisation
Inter-Personal
People skills – ability to get on with others
• Ability to understand what others may be feeling and thinking
Empathy
• Ability to be a cooperative & contributing member of your
social group
Social responsibility
• Ability to form and keep mutually beneficial relationships
Interpersonal relationships
Adaptability
Ability to be flexible, realistic and to solve problems
• Ability to see things as they are, not how you wish or fear they
might be
Reality testing
• Ability to adjust feelings, thoughts and actions to changing
conditions
Flexibility
• Ability to define problems, then generate & implement effective,
appropriate solutions
Problem solving
Stress Management
Capacity to tolerate stress and control impulses
• Ability to remain calm and focused, and to
deal constructively with adverse events and
conflicting emotions
Stress tolerance
• Ability to resist or delay a temptation to act
Impulse control
General Mood
The ability to be positive and in a good mood
• Ability to maintain a realistically positive attitude,
especially when faced with adversity
Optimism
• Ability to feel satisfied with life, to enjoy yourself
& to experience enthusiasm in a range of
activities
Happiness
The most important formula
Thoughts Feelings Actions Consequences
References
Bar-On, R. (1997). Bar-On emotional quotient
inventory manual. Toronto: Multi-Health
Systems.

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W2 emotional intelligence

  • 1.
  • 2. Intra-personal Your ability to know and manage yourself •Ability recognise how you feel and why & impact of your behaviour on others. Self Awareness •Ability to clearly express your feelings, stand your ground & defend a position. Assertiveness •Ability to be self directed and self controlled. Independence •Ability to recognise your strengths & weaknesses, & accept yourself despite weaknesses Self Regard •Ability to realise your potential & feel comfortable with your achievements and personal life. Self Actualisation
  • 3. Inter-Personal People skills – ability to get on with others • Ability to understand what others may be feeling and thinking Empathy • Ability to be a cooperative & contributing member of your social group Social responsibility • Ability to form and keep mutually beneficial relationships Interpersonal relationships
  • 4. Adaptability Ability to be flexible, realistic and to solve problems • Ability to see things as they are, not how you wish or fear they might be Reality testing • Ability to adjust feelings, thoughts and actions to changing conditions Flexibility • Ability to define problems, then generate & implement effective, appropriate solutions Problem solving
  • 5. Stress Management Capacity to tolerate stress and control impulses • Ability to remain calm and focused, and to deal constructively with adverse events and conflicting emotions Stress tolerance • Ability to resist or delay a temptation to act Impulse control
  • 6. General Mood The ability to be positive and in a good mood • Ability to maintain a realistically positive attitude, especially when faced with adversity Optimism • Ability to feel satisfied with life, to enjoy yourself & to experience enthusiasm in a range of activities Happiness
  • 7. The most important formula Thoughts Feelings Actions Consequences
  • 8. References Bar-On, R. (1997). Bar-On emotional quotient inventory manual. Toronto: Multi-Health Systems.