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PEOPLE                            PROCESS




               hrmetricsusa.com




PRODUCTIVITY                      PROCUREMENT
MEASURE PERFORMANCE OF THE
ORGANIZATION BY ITS PEOPLE


HRMetrics is a consulting firm specializing in human           multiple portfolios owned or managed by private equity
resources, health and productivity management and              and investment firms. We drive programs and policies that
value enhancement through:                                     maximize savings, mitigate benefit costs, enforce compliance
                                                               and strategize for long-term results; thereby improving
	    •	 HR	policies	and	practices                              shareholder value. HRMetrics is uniquely positioned to offer
	    •	 Benefits	cost	and	utilization	strategies               best in class pricing on many of the products and services
                                                               critical to human capital management.
	    •	 Compensation	and	performance	management
                                                               Unlike traditional consulting firms, HRMetrics identifies,
The HRMetrics team has years of experience working with
                                                               develops and/or recommends best in class solutions
both large and small companies; public and private including
                                                                and vendors. We utilize an “organizational scorecard”
                                                                method to measure program success, cost savings, and
                                                                organizational health and productivity.


    “Measurements must derive                                   Our team starts by providing organizational assessments
                                                                and gap analyses to create a strategy that optimizes people,
     from a company’s strategy                                  process, procurement, and productivity. The combination
     and provide critical data                                  of these will increase organizational performance. We then
                                                                implement these strategies with tools and programs that
     and information about key                                  encompass the following service offerings:
     processes, outputs, and
                                                                   •	 	 rocurement	services	to	manage	aggregate	purchasing	for	
                                                                      P
     results.”                                                        benefit	offerings	and	administration,	wellness,	employee	
                                                                      assistance	programs,	pre-employment	screenings,	
                   –Baldridge	Criteria	
                                      	                               background	checks,	online	job	postings	and	other	HR	or	
           for	the	Malcolm	Baldridge	 	                               benefit	related	items.	Includes	negotiations,	contracting	
                                                                      and	management	of	vendor	performance.	
             National	Quality	Award
                                                                	 •	 	 ealth	management	services	that	measure	baseline	
                                                                     H
                                                                     health	status,	assist	in	behavior	change	with	selected	
                                                                     wellness	programs	and	measure	outcomes	of	both	
                                                                     individual	and	organizational	health	and	productivity.		

                                                                	 •	 	 onsulting	services	to	assess	organizational	needs,	create	
                                                                     C
                                                                     gap	analysis,	recommend	HR/Benefit	strategies	and	
                                                                     provide	metrics	and	reporting.

                                                                	 •	 	 echnology	and	solution	services	that	provide	best	in	class	
                                                                     T
                                                                     technology	for	efficient	and	cost	effective	implementation	
                                                                     of	HR/Benefits	best	practices.

                                                                We can assist, augment or replace in house transactional
                                                                HR services, integrate multiple HR functions, and add
                                                                value through content creation, consulting, and integrated
                                                                delivery systems.
HRMETRICS PROVEN MODEL FOR BUILDING
  HIGH PERFORMANCE ORGANIZATIONS




                                       IDENTIFY BUSINESS STRATEGY. An effective business strategy integrates
                                       human capital management programs to improve the bottom line. A review by the
                                       Department of Labor concluded there is a positive relationship between training,
                                       motivating, and empowering employees to gain improvements in employee
                                       productivity, their satisfaction and ultimately a company’s financial performance.




MEASURE OUTCOMES.                                                                             ENGAGE AND DEVELOP
Our team will identify key metrics                                                            PEOPLE. The HRMetrics suite of
that monitor the success of your                                                              tools and services maximizes your most
organization. Key metrics can drive                                                           important asset– People. Healthy and
the direction of future programs and                                                          engaged employees lead to superior
initiatives:                                                                                  performing companies as supported
	 •	 Employment	related	costs                                                                 by data published by the Great Place
	 •	 Population	health	status                                                                 to Work® Institute that highly engaged
	 •	 Productivity                                                                             workforces:
	 •	 Business	Results                                                                         	 •	 	 utpace	earnings	of	competitors
                                                                                                   O
                                                                                                   by 18%
                                                                                              	 •	 	 nnualized	stock	returns	30%	+	
                                                                                                   A
                                                                                                   higher	over	10	years
                                                                                              	 •	 Have	less	unanticipated	turnover
                                                                                              	 •	 	 eport	health	care	costs	that	
                                                                                                   R
                                                                                                   are well below trended averages
                                                                                                   in companies with a rigorous
                                                                                                   approach to health management,
                                                                                                   behavior change and personal
                                                                                                   responsibility for health.
CONSULTATION SERVICES




OUR CONSULTING SERVICES PROVIDE THE EXPERTISE TO
MAXIMIZE PRODUCTIVITY, REDUCE EXCESS COST, AND
PROVIDE OVERALL VALUE TO THE BOTTOM LINE
Our experts provide consultation services to develop and implement the human resource components best
suited to your organization. Each consultation engagement begins with an organizational assessment to
identify any gaps in delivery of critical human capital management. We then assist to determine priority and
implement solutions to maximize and measure the productivity of your workforce and organization.


BUSINESS STRATEGY                                       	 •	 Organization	Culture/	Change	Management
	 •	 Strategic	Planning	and	OD                          	 •	 	 mployee	Engagement	Surveys	&	Action	Planning
                                                             E
	 •	 Business	Intelligence                              	 •	 	 FP/RFI		Development,	Management	and	
                                                             R
	 •	 Policy	Recommendations                                  Evaluation
	 •	 HRIS	Reviews/Implementations
	 •	 Value-based	Outsourcing                            BENEFITS
                                                        	 •	 Review	of	Programs/Plan	Designs
COMPLIANCE                                              	 •	 Contribution	Strategies
	 •	 HR	Employment	Practices                            	 •	 Education	and	Communication
	 •	 Audits	and	Action	Plans                            	 •	 Health	and	Productivity	Needs	Assessment
	 •	 Compliance	and	HIPAA                               	 •	 Utilization	Reviews
	 •	 Policy	Formulation	                                	 •	 Data	Warehouse/	Data	Mining
	 •	 Policy	and	Procedure	Admin	&	Training              	 •	 Health	and	Productivity	Strategy	Development
                                                        	 •	 Employee	Assistance	Programs
EMPLOYMENT                                              	 •	 Wellness	/	Lifestyle	Management		Programs
	 •	 Human	Capital	Strategy                             	 •	 Incentive	Strategy
	 •	 Workforce	Planning
                                                        	 •	 Organizational	Health	Scorecards
	 •	 Recruitment
                                                        	 •	 Vendor	Procurement/Mgmt
	 •	 Employee	Relations									
                                                        	 •	 RFP’s	for	Consultant/Vendor	Selection
	 •	 Engagement
                                                        	 •	 Benchmarking
PERFORMANCE                                             	 •	 Carrier/Vendor	Oversight
	 •	 Job	Profiles                                       	 •	 Vendor	Negotiations
	 •	 Goals	and	Objectives
	 •	 Performance	Management                             LEARNING & DEVELOPMENT 			
	 •	 Base/Incentive	Pay                                 	 •	 Behavioral	Interviewing
	 •	 Development/Promotion                              	 •	 Employment	Law
	 •	 Talent	Management		&	Succession	Planning           	 •	 Sexual	Harassment
                                                        	 •	 HIPAA	and	Compliance
HR OPERATIONAL EXCELLENCE 					                         	 •	 New	Staff	Orientation
	 •	 	 rganizational	“Scorecard”	with		
     O                                                  	 •	 Leadership	Skills
     Key	Performance	Metrics                            	 •	 Project	Management
	 •	 HR	Generalist	Assistance	(onsite	or	virtual)       	 •	 Wellness	Champions
	 •	 Legal	Counsel	Procurement	                         	 •	 Performance	Process	Management
	 •	 Leadership	Assessments                             	 •	 Valuing	Diversity
“EMPOWERING” WELLNESS SERVICES



“Empowering”, the HRMetrics wellness solution, offers best-in-class population
health management programs with a robust communication strategy. Each of
the Empowering program offerings can be combined and customized in a variety
of ways allowing you to choose the approach that best fits your company’s needs.


The “Empowering” program offerings include:
ORGANIZATIONAL ASSESSMENT                                INCENTIVE RECOMMENDATION
Review organizational structure, industry and            Design of a HIPAA compliant incentive strategy for
demographics to design the appropriate program to        your organization to provide increased engagement
fit your group.                                          and drive results.
HEALTH ASSESSMENT                                        ENGAGEMENT PROGRAM
Biometric Screening - Biometric screening programs       A communication continuum for your members to
that utilize onsite testing, at home testing kits, and   encourage active engagement in their health care
service center options to increase participation         choices and increased participation in wellness
and provide maximum flexibility. Our screening           initiatives that promote healthy lifestyles.
packages include Blood Glucose, Lipid Panel, Blood
Pressure, Body Mass Index and a wide range of            ONSITE CHALLENGES
other screening tests.                                   These program activities provide you the tools
                                                         for team challenges that offer participants the
Health Assessment – An online or paper survey
                                                         opportunity to practice healthy behaviors through
to identify the health status, lifestyle risks and
                                                         competitions that maximize engagement with
readiness to change for each individual and your
                                                         specific, measurable goals.
group as a whole.
                                                         METRICS
ONLINE PORTAL
                                                         Monitored through a number of measures including
Easily accessible resource of information and
                                                         program participation and satisfaction, completion
structured behavioral modification programs and
                                                         rates, change in behavior and risk levels which
incentives for fitness, nutrition, tobacco cessation,
                                                         ultimately impacts healthcare utilization.
and other health enhancements. Access to results
reporting with program outcomes and effectiveness        Program Level Reporting- Personalized, confidential
measures.                                                individual reports are provided to program
                                                         participants.
COACHING
Comprehensive personal health coaching support           Organizational Scorecard- A framework of key
for individuals who need to make lifestyle changes.      actionable performance indicators for measuring,
Telephonic, online and text health coaching for the      benchmarking, validating, and identifying
entire population or high-risk participants to provide   opportunities to improve organizational health and
support for change management and achievement            productivity, while reducing/mitigating costs.
of goals.
TECHNOLOGY AND SOLUTION SERVICES




ACCESS TO TECHNOLOGY AND OUTSOURCING SOLUTIONS
Utilize technology and outsourcing solutions to increase employee engagement and productivity. Following
a comprehensive assessment, we can link you to delivery systems that minimize your need for costly internal
resources. Pricing of these systems is negotiated using group purchasing principals thus maximizing cost
savings while allowing you to deliver highly effective programs across the spectrum of human resources.



•	 Pre-employment                                      •	 Health/Wellness	Program	Offerings

•	 Recruitment	Processing                              •	 Incentive	Tracking

•	 HR	Information	Systems                              •	 Leave	Administration

•	 Employee/Manager	Self-Service                       •	 Real-time	HR	Information/Updates

•	 Benefits	Enrollment
                                                       •	 Engagement	Surveys

•	 Employee	Assistance	Program	(EAP)
                                                       •	 HR	Portal
•	 Cobra	Processing                                    	 -	 	 rganizational	Scorecard	with	Key	Performance	
                                                            O
                                                            Metrics
•	 Training/e-Learning
                                                       	 -	 Templates	and	Forms	
•	 Performance	Management	Systems                      	 -	 Newsletters	and	Other	Communication	Materials
PROCUREMENT SERVICES




VOLUME BASED PRICING ADVANTAGES
HRMetrics represents large volumes of employees through our engagement with multiple companies.
Through these relationships we can offer volume pricing to our clients. These are primarily services related
to human resource management, but may extend to a variety of other products and services used within
most organizations.


Volume	Based	Pricing:

•	 Healthcare/Welfare	Benefits                          •	 Drug	Testing	

•	 Wellness	Programs                                    •	 Background	Checks

•	 Pharmacy	Benefit	Management	(PBM)                    •	 Online	Job	Posting	

•	 Employee	Assistance	Programs	(EAP)                   •	 COBRA/FSA/HSA	Administration

•	 Biometric	Screening                                  •	 Training	and	E-Learning


HR Metrics offers consultation services including: contracting and negotiations, vendor management,
performance guarantee management, metrics, ROI calculations and program administration for these
procured programs and services.
2918 SW 39th Street | Cape Coral, FL 33914-4894
702.445.1048 tel | info@hrmetricsusa.com | www.hrmetricsusa.com

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HRM Brochure

  • 1. PEOPLE PROCESS hrmetricsusa.com PRODUCTIVITY PROCUREMENT
  • 2. MEASURE PERFORMANCE OF THE ORGANIZATION BY ITS PEOPLE HRMetrics is a consulting firm specializing in human multiple portfolios owned or managed by private equity resources, health and productivity management and and investment firms. We drive programs and policies that value enhancement through: maximize savings, mitigate benefit costs, enforce compliance and strategize for long-term results; thereby improving • HR policies and practices shareholder value. HRMetrics is uniquely positioned to offer • Benefits cost and utilization strategies best in class pricing on many of the products and services critical to human capital management. • Compensation and performance management Unlike traditional consulting firms, HRMetrics identifies, The HRMetrics team has years of experience working with develops and/or recommends best in class solutions both large and small companies; public and private including and vendors. We utilize an “organizational scorecard” method to measure program success, cost savings, and organizational health and productivity. “Measurements must derive Our team starts by providing organizational assessments and gap analyses to create a strategy that optimizes people, from a company’s strategy process, procurement, and productivity. The combination and provide critical data of these will increase organizational performance. We then implement these strategies with tools and programs that and information about key encompass the following service offerings: processes, outputs, and • rocurement services to manage aggregate purchasing for P results.” benefit offerings and administration, wellness, employee assistance programs, pre-employment screenings, –Baldridge Criteria background checks, online job postings and other HR or for the Malcolm Baldridge benefit related items. Includes negotiations, contracting and management of vendor performance. National Quality Award • ealth management services that measure baseline H health status, assist in behavior change with selected wellness programs and measure outcomes of both individual and organizational health and productivity. • onsulting services to assess organizational needs, create C gap analysis, recommend HR/Benefit strategies and provide metrics and reporting. • echnology and solution services that provide best in class T technology for efficient and cost effective implementation of HR/Benefits best practices. We can assist, augment or replace in house transactional HR services, integrate multiple HR functions, and add value through content creation, consulting, and integrated delivery systems.
  • 3. HRMETRICS PROVEN MODEL FOR BUILDING HIGH PERFORMANCE ORGANIZATIONS IDENTIFY BUSINESS STRATEGY. An effective business strategy integrates human capital management programs to improve the bottom line. A review by the Department of Labor concluded there is a positive relationship between training, motivating, and empowering employees to gain improvements in employee productivity, their satisfaction and ultimately a company’s financial performance. MEASURE OUTCOMES. ENGAGE AND DEVELOP Our team will identify key metrics PEOPLE. The HRMetrics suite of that monitor the success of your tools and services maximizes your most organization. Key metrics can drive important asset– People. Healthy and the direction of future programs and engaged employees lead to superior initiatives: performing companies as supported • Employment related costs by data published by the Great Place • Population health status to Work® Institute that highly engaged • Productivity workforces: • Business Results • utpace earnings of competitors O by 18% • nnualized stock returns 30% + A higher over 10 years • Have less unanticipated turnover • eport health care costs that R are well below trended averages in companies with a rigorous approach to health management, behavior change and personal responsibility for health.
  • 4. CONSULTATION SERVICES OUR CONSULTING SERVICES PROVIDE THE EXPERTISE TO MAXIMIZE PRODUCTIVITY, REDUCE EXCESS COST, AND PROVIDE OVERALL VALUE TO THE BOTTOM LINE Our experts provide consultation services to develop and implement the human resource components best suited to your organization. Each consultation engagement begins with an organizational assessment to identify any gaps in delivery of critical human capital management. We then assist to determine priority and implement solutions to maximize and measure the productivity of your workforce and organization. BUSINESS STRATEGY • Organization Culture/ Change Management • Strategic Planning and OD • mployee Engagement Surveys & Action Planning E • Business Intelligence • FP/RFI Development, Management and R • Policy Recommendations Evaluation • HRIS Reviews/Implementations • Value-based Outsourcing BENEFITS • Review of Programs/Plan Designs COMPLIANCE • Contribution Strategies • HR Employment Practices • Education and Communication • Audits and Action Plans • Health and Productivity Needs Assessment • Compliance and HIPAA • Utilization Reviews • Policy Formulation • Data Warehouse/ Data Mining • Policy and Procedure Admin & Training • Health and Productivity Strategy Development • Employee Assistance Programs EMPLOYMENT • Wellness / Lifestyle Management Programs • Human Capital Strategy • Incentive Strategy • Workforce Planning • Organizational Health Scorecards • Recruitment • Vendor Procurement/Mgmt • Employee Relations • RFP’s for Consultant/Vendor Selection • Engagement • Benchmarking PERFORMANCE • Carrier/Vendor Oversight • Job Profiles • Vendor Negotiations • Goals and Objectives • Performance Management LEARNING & DEVELOPMENT • Base/Incentive Pay • Behavioral Interviewing • Development/Promotion • Employment Law • Talent Management & Succession Planning • Sexual Harassment • HIPAA and Compliance HR OPERATIONAL EXCELLENCE • New Staff Orientation • rganizational “Scorecard” with O • Leadership Skills Key Performance Metrics • Project Management • HR Generalist Assistance (onsite or virtual) • Wellness Champions • Legal Counsel Procurement • Performance Process Management • Leadership Assessments • Valuing Diversity
  • 5. “EMPOWERING” WELLNESS SERVICES “Empowering”, the HRMetrics wellness solution, offers best-in-class population health management programs with a robust communication strategy. Each of the Empowering program offerings can be combined and customized in a variety of ways allowing you to choose the approach that best fits your company’s needs. The “Empowering” program offerings include: ORGANIZATIONAL ASSESSMENT INCENTIVE RECOMMENDATION Review organizational structure, industry and Design of a HIPAA compliant incentive strategy for demographics to design the appropriate program to your organization to provide increased engagement fit your group. and drive results. HEALTH ASSESSMENT ENGAGEMENT PROGRAM Biometric Screening - Biometric screening programs A communication continuum for your members to that utilize onsite testing, at home testing kits, and encourage active engagement in their health care service center options to increase participation choices and increased participation in wellness and provide maximum flexibility. Our screening initiatives that promote healthy lifestyles. packages include Blood Glucose, Lipid Panel, Blood Pressure, Body Mass Index and a wide range of ONSITE CHALLENGES other screening tests. These program activities provide you the tools for team challenges that offer participants the Health Assessment – An online or paper survey opportunity to practice healthy behaviors through to identify the health status, lifestyle risks and competitions that maximize engagement with readiness to change for each individual and your specific, measurable goals. group as a whole. METRICS ONLINE PORTAL Monitored through a number of measures including Easily accessible resource of information and program participation and satisfaction, completion structured behavioral modification programs and rates, change in behavior and risk levels which incentives for fitness, nutrition, tobacco cessation, ultimately impacts healthcare utilization. and other health enhancements. Access to results reporting with program outcomes and effectiveness Program Level Reporting- Personalized, confidential measures. individual reports are provided to program participants. COACHING Comprehensive personal health coaching support Organizational Scorecard- A framework of key for individuals who need to make lifestyle changes. actionable performance indicators for measuring, Telephonic, online and text health coaching for the benchmarking, validating, and identifying entire population or high-risk participants to provide opportunities to improve organizational health and support for change management and achievement productivity, while reducing/mitigating costs. of goals.
  • 6. TECHNOLOGY AND SOLUTION SERVICES ACCESS TO TECHNOLOGY AND OUTSOURCING SOLUTIONS Utilize technology and outsourcing solutions to increase employee engagement and productivity. Following a comprehensive assessment, we can link you to delivery systems that minimize your need for costly internal resources. Pricing of these systems is negotiated using group purchasing principals thus maximizing cost savings while allowing you to deliver highly effective programs across the spectrum of human resources. • Pre-employment • Health/Wellness Program Offerings • Recruitment Processing • Incentive Tracking • HR Information Systems • Leave Administration • Employee/Manager Self-Service • Real-time HR Information/Updates • Benefits Enrollment • Engagement Surveys • Employee Assistance Program (EAP) • HR Portal • Cobra Processing - rganizational Scorecard with Key Performance O Metrics • Training/e-Learning - Templates and Forms • Performance Management Systems - Newsletters and Other Communication Materials
  • 7. PROCUREMENT SERVICES VOLUME BASED PRICING ADVANTAGES HRMetrics represents large volumes of employees through our engagement with multiple companies. Through these relationships we can offer volume pricing to our clients. These are primarily services related to human resource management, but may extend to a variety of other products and services used within most organizations. Volume Based Pricing: • Healthcare/Welfare Benefits • Drug Testing • Wellness Programs • Background Checks • Pharmacy Benefit Management (PBM) • Online Job Posting • Employee Assistance Programs (EAP) • COBRA/FSA/HSA Administration • Biometric Screening • Training and E-Learning HR Metrics offers consultation services including: contracting and negotiations, vendor management, performance guarantee management, metrics, ROI calculations and program administration for these procured programs and services.
  • 8. 2918 SW 39th Street | Cape Coral, FL 33914-4894 702.445.1048 tel | info@hrmetricsusa.com | www.hrmetricsusa.com