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Inbound Marketing Strategies
          Fill Your Funnel, Drive Qualified Leads


                          Webinar: August 29, 2012
Introductions




    Matt Howard              D.P. Venkatesh           Elizabeth Shea
CEO, Co-founder, ZoomSafer   CEO, Founder, mPortal       CEO, SpeakerBox
   matt@zoomsafer.com          dp@mportal.com        eshea@speakerboxpr.com
    @matthewjhoward                @dpv007                 @eliz2shea
Why We’re Here

   An early adopter using inbound marketing as a primary lead
          generation strategy for the startup company.



Adopted an inbound marketing strategy to expand its reach after 10
                  successful years in business.



Implemented inbound marketing to expand its footprint beyond DC,
      as well as provide services for its clients beyond PR.
Source: blog.hubspot.com
The B2B Buyer…
 Used to Get Information:
        Talking to salespeople
        Product literature
        Tradeshow attendance
        Reading articles or ads, commercials


 Now They Get Information:
        Google searches
        Online portals and news sites
        User-generated content and opinions
        Word of “mouse”
        Direct to company websites
Social media and inbound marketing
    techniques have been a boon for marketers.


Not only do   leads generated         through social and
     content marketing cost half as much as
   traditional outbound-generated leads, they also
              close at a higher rate.
                        --Tom Pick, Business2Community, July 23, 2012
Full infograph available at: http://www.cmswire.com/cms/customer-experience/infographic-
                                           the-decline-of-outbound-marketing-013308.php
Inbound Marketing Defined
Inbound marketing is based on the concept of earning the
attention of prospects, making yourself easy to be found
  and drawing customers to your website by producing
              content that customers value.
                                                      --Wikipedia


       See also:                  Related:
         – Content marketing         –   Internet marketing
         – Permission marketing      –   Marketing automation
           (Seth Godin)              –   Digital marketing
                                     –   Content automation
It’s Like Joining a Gym…
1. No “quick fixes”
2. Improve marketing ROI by being more attractive to
   customers
3. Maximum results require maximum effort on consistent
   basis
4. Requires multidisciplinary approach
5. Getting in shape is hard; staying in shape is harder
6. Ask for help: trainers can show you the way
Inbound Marketing Funnel

+ Search
+ Content
+ Social Media
Top of the Funnel: Suspects


+ Nurturing Content
+ Authentic Conversations
+ Social Engagement
Middle of the Funnel: Prospects


+ Strong Calls to Action
+ Lead Scoring
+ High-Value Content
Bottom of the Funnel: Qualified Leads/Conversion
IT ALL
STARTS
   WITH
SEARCH
Keys to High Search Rankings

  Select good keywords

  Dynamic site, keyword-centric
   content strategy

  Inbound links from high authorities
You   Then Need Good
CONTENT
Content marketing                            is a marketing
technique of creating and distributing relevant

and valuable content to                     attract, acquire,
and   engage              a clearly defined and understood
target audience - with the objective of driving

profitable customer action.
      Source: Joe Pulizzi, Content Marketing Evangelist, Speaker, Author, Coach and Producer
      of Content Marketing Institute and Content Marketing World. Plus he’s a really nice guy.
Content Across the Customer Lifecycle
Acquisition
Promoting product education and consideration

Engagement
Drawing people closer to your brand

Conversion
Turning prospects into customers

Retention
Supporting customer success and engagement

Loyalty                                         Source: The New Content Marketer 2012
                                                White Paper by Brightcove: download at
Fostering word-of-mouth promotion                   www.contentmarketinginstitute.com
What Qualifies as Content?
Website content                 Blog posts

Articles by third parties       Press releases

eBooks                          Surveys

Blog comments                   Product reviews

Twitter feeds                   Whitepapers

Videos                          Photos

Customer testimonials           Facebook updates

Webinar/Seminar presentations   Authored articles published
Other Creative Ways to Add Content

 Live blog from conferences; cover the big shots!
 “Brandscape”: collaborate with other brands to create great content
  (coined by Andrew M. Davis, author of Brandscaping)


                            Contests or awards program recognizing
                             successful implementations of your product
                            Commission analyst reports
                            Talk about your customer’s success
                            Surveys on your marketplace or hot current
                             technology topics
                            Memorable conferences, seminars
Image courtesy of Eric Brillo
Blogging is Beautiful
                                          Blogging is not an option…


 You gotta be good…what will others find interesting? Fun?

 Your perspective on trends, news, etc. Be timely.

 Anticipate industry announcements, time a blog post to coincide.

 Ask big shots to guest blog, or follow an “Ask the Influencer” model.

 Be yourself: be funny, witty, authentic. Even if you’re not funny or
  witty, be authentic…

 Record yourself or your customers: “Man on the Street” interviews.

 Show the love to your ecosystem, they will love you back.
Add Two Parts Content With
      Calls to Action

               Videos
               eBooks
            Whitepapers
           Survey Results
           Tips and Tricks
          Industry Reports
      Complimentary Assessment
Content with Calls To Action
Content with Calls To Action
Content with Calls to Action
Nurture, Nurture, Nurture

Lead nurturing is a process by which leads
are tracked and developed into sales-
qualified leads…

 …meaning that they are ready and worthy of
                       a salesperson’s time.
                          --Andre Pino, Forrester
Throughout the Nurturing Process…
                                                         BE        SOCIAL
   B2B marketers rate social media as the second-most important factor
    (64%) in search, behind only strong content (82%) (B2B Magazine, February 2012).

   LinkedIn generates more leads for B2B companies than Facebook, Twitter
    or blogs. Yet only 47% of B2B marketers say they are actively using
    LinkedIn vs. 90% on Facebook (Social Media B2B, March 2012).

   77% of buyers say they are more likely to buy from a company whose
    CEO uses social media. 94% said C-suite social media participation
    enhances a brand image. 82% of employees say they trust a company
    more when the CEO and leadership team communicate via social media
    (eMarketer, March 2012).


(Source: 72 Fascinating Social Media Facts and Statistics for 2012, Tom Pick, Business2Community,
                                                                                     July 23, 2012)
Lead Scoring
       …Understand what a “qualified lead” looks like
Don’t Try to Boil the Ocean
Recap

 Search + Content + Social = Fill Your Funnel

 Creative Content Is King: Pick Your Poison

 Map Content To Your Customer Lifecycle

 Nurture, Analyze, Adjust: Focus on What Works
THANK YOU!
For webinar attendees only:                                  D.P. Venkatesh
How do you rate YOUR inbound                      CEO, mPortal, dp@mportal.com
marketing efforts?
                                                                 Matt Howard
If you’d like a complimentary
inbound marketing assessment, visit:       CEO, ZoomSafer, matt@zoomsafer.com


http://sbx.speakerboxpr.com/inboun                             Elizabeth Shea
d-marketing-assessment                 CEO, SpeakerBox, eshea@speakerboxpr.com

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Speaker box inbound marketing webinar

  • 1. Inbound Marketing Strategies Fill Your Funnel, Drive Qualified Leads Webinar: August 29, 2012
  • 2. Introductions Matt Howard D.P. Venkatesh Elizabeth Shea CEO, Co-founder, ZoomSafer CEO, Founder, mPortal CEO, SpeakerBox matt@zoomsafer.com dp@mportal.com eshea@speakerboxpr.com @matthewjhoward @dpv007 @eliz2shea
  • 3. Why We’re Here An early adopter using inbound marketing as a primary lead generation strategy for the startup company. Adopted an inbound marketing strategy to expand its reach after 10 successful years in business. Implemented inbound marketing to expand its footprint beyond DC, as well as provide services for its clients beyond PR.
  • 5. The B2B Buyer…  Used to Get Information:  Talking to salespeople  Product literature  Tradeshow attendance  Reading articles or ads, commercials  Now They Get Information:  Google searches  Online portals and news sites  User-generated content and opinions  Word of “mouse”  Direct to company websites
  • 6. Social media and inbound marketing techniques have been a boon for marketers. Not only do leads generated through social and content marketing cost half as much as traditional outbound-generated leads, they also close at a higher rate. --Tom Pick, Business2Community, July 23, 2012
  • 7. Full infograph available at: http://www.cmswire.com/cms/customer-experience/infographic- the-decline-of-outbound-marketing-013308.php
  • 8. Inbound Marketing Defined Inbound marketing is based on the concept of earning the attention of prospects, making yourself easy to be found and drawing customers to your website by producing content that customers value. --Wikipedia  See also:  Related: – Content marketing – Internet marketing – Permission marketing – Marketing automation (Seth Godin) – Digital marketing – Content automation
  • 9.
  • 10. It’s Like Joining a Gym… 1. No “quick fixes” 2. Improve marketing ROI by being more attractive to customers 3. Maximum results require maximum effort on consistent basis 4. Requires multidisciplinary approach 5. Getting in shape is hard; staying in shape is harder 6. Ask for help: trainers can show you the way
  • 11.
  • 12. Inbound Marketing Funnel + Search + Content + Social Media Top of the Funnel: Suspects + Nurturing Content + Authentic Conversations + Social Engagement Middle of the Funnel: Prospects + Strong Calls to Action + Lead Scoring + High-Value Content Bottom of the Funnel: Qualified Leads/Conversion
  • 13. IT ALL STARTS WITH SEARCH
  • 14. Keys to High Search Rankings  Select good keywords  Dynamic site, keyword-centric content strategy  Inbound links from high authorities
  • 15. You Then Need Good CONTENT
  • 16. Content marketing is a marketing technique of creating and distributing relevant and valuable content to attract, acquire, and engage a clearly defined and understood target audience - with the objective of driving profitable customer action. Source: Joe Pulizzi, Content Marketing Evangelist, Speaker, Author, Coach and Producer of Content Marketing Institute and Content Marketing World. Plus he’s a really nice guy.
  • 17. Content Across the Customer Lifecycle Acquisition Promoting product education and consideration Engagement Drawing people closer to your brand Conversion Turning prospects into customers Retention Supporting customer success and engagement Loyalty Source: The New Content Marketer 2012 White Paper by Brightcove: download at Fostering word-of-mouth promotion www.contentmarketinginstitute.com
  • 18. What Qualifies as Content? Website content Blog posts Articles by third parties Press releases eBooks Surveys Blog comments Product reviews Twitter feeds Whitepapers Videos Photos Customer testimonials Facebook updates Webinar/Seminar presentations Authored articles published
  • 19. Other Creative Ways to Add Content  Live blog from conferences; cover the big shots!  “Brandscape”: collaborate with other brands to create great content (coined by Andrew M. Davis, author of Brandscaping)  Contests or awards program recognizing successful implementations of your product  Commission analyst reports  Talk about your customer’s success  Surveys on your marketplace or hot current technology topics  Memorable conferences, seminars
  • 20. Image courtesy of Eric Brillo
  • 21. Blogging is Beautiful Blogging is not an option…  You gotta be good…what will others find interesting? Fun?  Your perspective on trends, news, etc. Be timely.  Anticipate industry announcements, time a blog post to coincide.  Ask big shots to guest blog, or follow an “Ask the Influencer” model.  Be yourself: be funny, witty, authentic. Even if you’re not funny or witty, be authentic…  Record yourself or your customers: “Man on the Street” interviews.  Show the love to your ecosystem, they will love you back.
  • 22.
  • 23.
  • 24. Add Two Parts Content With Calls to Action Videos eBooks Whitepapers Survey Results Tips and Tricks Industry Reports Complimentary Assessment
  • 25. Content with Calls To Action
  • 26. Content with Calls To Action
  • 27. Content with Calls to Action
  • 28. Nurture, Nurture, Nurture Lead nurturing is a process by which leads are tracked and developed into sales- qualified leads… …meaning that they are ready and worthy of a salesperson’s time. --Andre Pino, Forrester
  • 29. Throughout the Nurturing Process… BE SOCIAL  B2B marketers rate social media as the second-most important factor (64%) in search, behind only strong content (82%) (B2B Magazine, February 2012).  LinkedIn generates more leads for B2B companies than Facebook, Twitter or blogs. Yet only 47% of B2B marketers say they are actively using LinkedIn vs. 90% on Facebook (Social Media B2B, March 2012).  77% of buyers say they are more likely to buy from a company whose CEO uses social media. 94% said C-suite social media participation enhances a brand image. 82% of employees say they trust a company more when the CEO and leadership team communicate via social media (eMarketer, March 2012). (Source: 72 Fascinating Social Media Facts and Statistics for 2012, Tom Pick, Business2Community, July 23, 2012)
  • 30. Lead Scoring …Understand what a “qualified lead” looks like
  • 31. Don’t Try to Boil the Ocean
  • 32. Recap  Search + Content + Social = Fill Your Funnel  Creative Content Is King: Pick Your Poison  Map Content To Your Customer Lifecycle  Nurture, Analyze, Adjust: Focus on What Works
  • 33.
  • 34. THANK YOU! For webinar attendees only: D.P. Venkatesh How do you rate YOUR inbound CEO, mPortal, dp@mportal.com marketing efforts? Matt Howard If you’d like a complimentary inbound marketing assessment, visit: CEO, ZoomSafer, matt@zoomsafer.com http://sbx.speakerboxpr.com/inboun Elizabeth Shea d-marketing-assessment CEO, SpeakerBox, eshea@speakerboxpr.com