SlideShare ist ein Scribd-Unternehmen logo
Free Powerpoint Templates
Page 1
Free Powerpoint Templates
MGT 183
Principles of
Organizational
Behavior
Prepared by
Wan Zahirnoordin@
Saito College 2014
Free Powerpoint Templates
Page 2
CHAPTER ONE
INTRODUCTION TO
ORGANIZATION
Free Powerpoint Templates
Page 3
What do you understand by this
illustrations?
Free Powerpoint Templates
Page 4
You Tube
• http://www.youtube.com/watch?v=wdsmU
nd8eRU
• http://www.youtube.com/watch?v=yMN4d
mZaSbg
• http://www.youtube.com/watch?v=UhxINyI
Z454
• http://www.youtube.com/watch?v=Y47qRv
PHoVU
Free Powerpoint Templates
Page 5
Learning Outcomes
An introduction to Organizations.
1.1 What is an organization?
1.2 What are organization goals?
1.3 Define Organizational Behavior.
1.4 Organization Structure and Culture Management.
Free Powerpoint Templates
Page 6
1.1 What is organization?
 An organization is a group of two or more people
working together to achieve a common goal.
 Eg: Saito College Sdn. Bhd atau Royal Malaysian
Police.
Free Powerpoint Templates
Page 7
1.2 What are organization goals?
Defining "Goal“
A goal is a statement of a desired future an organization wishes to
achieve. It describes what the organization is trying accomplish.
Goals may be strategic (making broad statements of where the
organization wishes to be at some future point) or tactical (defining
specific short-term results for units within the organization).
Goals serve as an internal source of motivation and commitment and
provide a guide to action as well as a means of measuring performance
(Barton, 2000).
Defining organizational goals helps to conceptualize and articulate the
future direction of the organization, thus allowing those responsible for
setting that direction to develop a common understanding of where the
organization is heading. Goals provide a way of assuring that an
organization will get where it wants to go.
Free Powerpoint Templates
Page 8
DETERMINING
OBJECTIVES
SPECIFIC
TIMELY MEASURABLE
ATTAINABLEREALISTIC
SETTING GOALS
S M A R T
Free Powerpoint Templates
Page 9
1.2 What are organization goals?
Specific
A goal is specific when it provides a description of what is to be
accomplished. A specific goal is a focused goal. It will state exactly what
the organization intends to accomplish. While the description needs to
be specific and focused, it also needs to be easily understood by those
involved in its achievement. It should be written so that it can be easily
and clearly communicated. A specific goal will make it easier for those
writing objectives and action plans to address the following questions:
i. Who is to be involved?
ii. What is to be accomplished?
iii. Where is it to be done?
iv. When is it to be done?
Free Powerpoint Templates
Page 10
1.2 What are organization goals?
Measurable
A goal is measurable if it is quantifiable. Measurement is
accomplished by first obtaining or establishing base-line data. It
will also have a target toward which progress can be measured,
as well as benchmarks to measure progress along the way. A
measurable goal will answer questions such as:
i. How much?
ii. How many?
iii. How will you know when it is accomplished?
Free Powerpoint Templates
Page 11
1.2 What are organization goals?
Attainable
There should be a realistic chance that a goal can be
accomplished.
This does not mean or imply that goals should be easy.
On the contrary, a goal should be challenging. It should be set by
or in concert with the person responsible for its achievement.
The organization's leadership, and where appropriate its
stakeholders, should agree that the goal is important and that
appropriate time and resources will be focused on its
accomplishment.
An attainable goal should also allow for flexibility. A goal that can
no longer be achieved should be altered or abandoned.
Free Powerpoint Templates
Page 12
1.2 What are organization goals?
Relevant
Goals should be appropriate to and consistent with the mission
and vision of the organization.
Each goal adopted by the organization should be one that moves
the organization toward the achievement of its vision.
Relevant goals will not conflict with other organizational goals. As
noted earlier, goals are set by or in concert with the person
responsible for achievement.
It is important that all short-term goals be relevant (e.g.,
consistent) with the longer-term and broader goals of the
organization.
Free Powerpoint Templates
Page 13
1.2 What are organization goals?
Time-bound
Finally a goal must be bound by time. That is, it must have a starting and
ending point. It should also have some intermediate points at which
progress can be assessed.
Limiting the time in which a goal must be accomplished helps to focus
effort toward its achievement.
Free Powerpoint Templates
Page 14
1.2 What are organization goals?
Types of Goals
Official goals
are the general aims of an organization as expressed in the corporate
charter, annual reports, public statements and mission statements. Their
purpose is to give the organization a favorable public image, provide
legitimacy, and justify its activities.
Operative goals reflect the actual intention of an organization.
They describe the concrete steps to be taken to achieve the
organization's purpose. They often don't correspond with official goals.
Free Powerpoint Templates
Page 15
1.2 What are organization goals?
For example: Many organizations mention environmentally friendly
behavior as a goal of the organization. However in a study of
organizations actually including environmental friendly behavior as an
organizational goal, very few had corresponding operative goals, i.e.
very few delineated how such behavior would be implemented in the
different departments of the organization.
Free Powerpoint Templates
Page 16
1.3 Explain what is Organizational Behavior?
Define as:
It is a field of study that investigates how individuals, groups and
structures impact behavior within organization.
A field of study what investigates the impact that individuals, groups, and
structure have on behavior within organizations for the purpose of
applying such knowledge toward improving an organization’s
effectiveness. Stephen P. Robbins
Free Powerpoint Templates
Page 17
1.3 Explain what is Organizational Behavior?
Three levels of analysis in organizational behaviour.
OB studies three determines of behavior in organizations, Individuals,
groups and structure.
OB applies the knowledge gained about individuals, groups and the
effect of structure on behavior in order to make organizations work more
effectively.
OB is concerned with the study of what people do in organization and
how that behavior affects the performance of the organizations.
There increasing agreement as to the components of OB ,but there is
still considerable debate as to the relative importance of each,
motivation, leader, behavior and power, interpersonal communication,
group structure and processes, learning, attitude development and
perception ,change processes, conflict, work design and work stress.
Free Powerpoint Templates
Page 18
1.3 Explain what is Organizational Behavior?
Relationship between Individual, Group and Structure in Organizational
Behavior
Free Powerpoint Templates
Page 19
Basic Assumptions
• Contingency Theory (Pendekatan IF
THEN)SENARIO.
• The contingency approach to managing
organization explores ways to meet the different
needs of different management situations.
• Level of Analysis
• Individual, Group & Structure
Individual
Group
Structure
Identify and explain the basic assumption of
organizational behaviour.
Free Powerpoint Templates
Page 20
1.3 Explain what is Organizational Behavior?
The high performance global organizations are designed to work in global
environment by building capable workforce for sustainable organizational
results.
1) Work in the group of 5 to 7 members. Discuss the key trends that effect
OB in global organizations.
Globalization
Quality and productivity
Technology
Ethics
Diversity
Nation Building
Free Powerpoint Templates
Page 21
1.4 Organization Structure and Culture Management.
The formal framework by which job tasks
are divided, grouped, and coordinated Organiza
tional
Structure
Free Powerpoint Templates
Page 22
Organizational Structure
a. Work Specialization
b. Departmentalization
Functional
Product
Geographical
Process
Customer
c. Chain of Command
Authority
Responsibility
Unity of Command
Free Powerpoint Templates
Page 23
Organizational Structure
d. Span of Control
e. Centralization
f. Decentralization
g. Formalization
Free Powerpoint Templates
Page 24
1.4 Organization Structure and Culture Management.
Culture Management
Free Powerpoint Templates
Page 25
1.4 Organization Structure and Culture Management.
• Power Culture
• Role culture
• Decisions are made
by one people or
small number of
people.
• Individuals are
assigned a specific
role or job.
Free Powerpoint Templates
Page 26
1.4 Organization Structure and Culture Management.
• Task culture
• Person culture
• use of teams to
complete tasks
especially if the
task/objective has a
number of steps.
• people working within
the organization as
they rely on the
specialist knowledge
of the workforce.
Free Powerpoint Templates
Page 27
1.4 Organization Structure and Culture Management.
• Forward culture
• Backward culture
• Organizations that have an
entrepreneurial spirit, embrace
change and take risks, are said
to be forward looking.
• A backward looking culture
does not embrace change and
is led by systems and
procedures
Free Powerpoint Templates
Page 28
When we walk into an organization we often get a 'feeling' about it; whether it
feels fast moving and responsive, or old and backward looking, this 'feeling'
is referred to as the 'organizational culture'. Culture is about how a firm
organizes itself; rules, procedures and beliefs make up the culture of a
company.
1.4 Organization Structure and Culture Management.
Free Powerpoint Templates
Page 29
1.4 Organization Structure and Culture Management.
Definition of Culture
&
Organizational Culture.
Free Powerpoint Templates
Page 30
Defined as shared ways of thinking and
doing things.
Culture:
Free Powerpoint Templates
Page 31
The basic pattern of shared assumptions, values
and beliefs that govern behaviour within a
particular organization.
Organizational Culture
1. It is a deeply embedded form
of social control.
Organizational Culture has 3 main functions:
2. It is also the “social glue” that
bonds people together and
makes them feel part of the
organizational experiences.
3. Corporate culture helps employees
make sense of the workplace.
Organizational Concepts:
1) Responding to
globalization
2) Managing workforce
diversity
3) Improving quality and
productivity
4) Improving people skills
5) Empowering people
6) Coping with
temporariness
7) Simulating innovation
and change
8) Improving ethical
behaviour
Free Powerpoint Templates
Page 34
Key biographical
characteristics
1) Age/ Umur.
2) Gender/ Jantina.
3)Marital status/
Status perkahwinan.
4) Tenure/ Tempoh
perkhidmatan.
Free Powerpoint Templates
Page 35
A SAMPLE OF ORGANIZATIONS CHART.
Free Powerpoint Templates
Page 36
Dasar Kualiti & Objektif
Dasar Kualiti
• Komitmen Majlis adalah memberikan perkhidmatan yang cepat, tepat berkesan dan mesra
serta berinisiatif untuk menambah baik kualiti perkhidmatan bagi kepuasan hati pelangan.
Objektif
• Membangunkan ekonomi yang berdaya saing dan dinamik.
• Menjadikan Petaling Jaya sebagai pusat perdagangan dan kediaman idaman.
• Menjadikan Petaling Jaya sebagai bandaraya dalam taman.
• Menjadikan Petaling Jaya sebagai bandaraya bebas halangan.
• Menjadikan Petaling Jaya sebagai "Bandaraya Ilmu(Knowledge City)".
• Menguruskan alam sekitar berdasarkan prinsip pembangunan mampan.
• Membentuk modal insan yang penyayang, dinamik dan cemerlang.
• Menyediakan, mengurus dan menyelenggara aset secara sistematik dan terancang.
• Menjadikan inovasi dan kreativiti sebagai teras pengurusan dan pentadbiran
Majlis(Strategi Blue Ocean).
Free Powerpoint Templates
Page 37
MISI DAN VISI
Misi
• Menyediakan Kemudahan Dan Perkhidmatan Yang Berkualiti Demi Kesejahteraan
Petaling Jaya
Visi
• Petaling Jaya Bandaraya Peneraju, Dinamik dan Lestari
Free Powerpoint Templates
Page 38
MOTO DAN MATLAMAT
Moto
• Mesra Cepat dan Tepat - Kualiti Keutamaan Kami
Matlamat
• Menjadi Bandaraya Terulung Dalam Penyediaan Perkhidmatan Dan Prasarana Yang
Berkualiti Untuk Pelanggan
Free Powerpoint Templates
Page 39
PIAGAM PELANGGAN MBPJ
KOMITMEN KAMI IALAH UNTUK MEMBERI PERKHIDMATAN BERKUALITI DENGAN MESRA,
CEPAT DAN MEMUASKAN
• Memberi perkhidmatan yang mesra, cepat, tepat dan sistematik pada setiap masa.
• Memberi maklum balas kepada permohonan, aduan dan perkhidmatan dalam tempoh dua(2)
minggu.
• Mengutip semua jenis hasil Majlis mengikut tempoh yang ditetapkan.
• Menguatkuasakan Undang-Undang dan Peraturan pada setiap masa.
• Meluluskan Pelan Pembangunan dalam tempoh tiga(3) bulan dengan syarat pihak berkenaan
mengemukakan permohonan lengkap dan mematuhi dasar serta prinsip yang ditetapkan.
• Meluluskan permohonan permit dan lesen dalam tempoh satu(1) hari dengan syarat pihak
berkenaan mengemukakan dokumen lengkap dan mematuhi dasar serta prinsip yang ditetapkan.
• Melaksanakan perkhidmatan penyelenggaraan prasarana mengikut jadual yang ditetapkan.
• Menjamin kebersihan dan kesihatan awam serta keselesaan penduduk pada setiap masa.
• Melaksanakan tanggungjawab sosial melalui aktiviti kemasyarakatan bagi penduduk mengikut
program yang ditetapkan.
Free Powerpoint Templates
Page 40
Review questions
1) Define organization.
2) Do you agree Royal Malaysian Police is formal organization? Explain.
3) Organizational Behavior refer to ______________________________.
4) If manager face problems within department, name two best approached
you think he or she might use that recommended by Organizational
Behavior study. Briefly explain each of basics assumption.
5) State THREE (3) level of analysis in OB?
6) State THREE (3) Biographical Characteristics of individuals that is related
to his / her behaviour.
7) Differentiate between Culture and Organizational Culture?
8) Describe “high performance global organizations”?
9) What kind of managerial challenges to organizations face nowadays?
10) Elaborate ‘social glue’ one of the important element in organizational
culture.

Weitere ähnliche Inhalte

Was ist angesagt?

Groups and teams
Groups and teamsGroups and teams
Groups and teams
Aashray For Everyone
 
Organization development
Organization developmentOrganization development
Organization development
Krishna Kanth
 
Group Dynamics
Group DynamicsGroup Dynamics
Group Dynamics
Ransom Joseph
 
PPT conflict management
PPT conflict managementPPT conflict management
PPT conflict management
ITC Limited
 
Organisational behaviour ppt
Organisational behaviour  pptOrganisational behaviour  ppt
Organisational behaviour ppt
saransuriyan
 
Organization and components of organization
Organization and components of organizationOrganization and components of organization
Organization and components of organization
Dr. Syed Kashan Ali Shah
 
Conflicts
Conflicts Conflicts
Conflicts
Shilpi Panchal
 
Organizational behavior
Organizational behaviorOrganizational behavior
Organizational behavior
priyasharmma
 
Power and Politics
Power and PoliticsPower and Politics
Power and Politics
Sheetal Narkar
 
Organisational Culture
Organisational CultureOrganisational Culture
Organisational Culture
Zai Amin
 
Conflict resolution
Conflict resolutionConflict resolution
Conflict resolution
Krishna Kanth
 
Team Building Presentation
Team Building PresentationTeam Building Presentation
Team Building Presentation
Yuvraj Zala
 
Organizational Planning And Goal Setting
Organizational Planning And Goal SettingOrganizational Planning And Goal Setting
Organizational Planning And Goal Setting
Sabih Kamran
 
Informal and formal groups
Informal and formal groupsInformal and formal groups
Informal and formal groups
Maridel Viernes
 
Fundamentals of organizational behavior ppt
Fundamentals of organizational behavior pptFundamentals of organizational behavior ppt
Fundamentals of organizational behavior ppt
Giovanni Macahig
 
Leadership and Decision Making
Leadership and Decision MakingLeadership and Decision Making
Leadership and Decision Making
Florlyn Matildo
 
Conflict management1
Conflict management1Conflict management1
Conflict management1
renudhawan
 
Classical Organizational Theory
Classical Organizational TheoryClassical Organizational Theory
Classical Organizational Theory
Jo Balucanag - Bitonio
 
Organisational designs and structures, traditional & contemporary organisatio...
Organisational designs and structures, traditional & contemporary organisatio...Organisational designs and structures, traditional & contemporary organisatio...
Organisational designs and structures, traditional & contemporary organisatio...
Al - Qurmoshi Institute of Business Management, Hyderabad
 
Administrative management: fayol principles of management
Administrative management: fayol principles of managementAdministrative management: fayol principles of management
Administrative management: fayol principles of management
Marian Internatiinal Institute Of Management , kuttikanam , idukki
 

Was ist angesagt? (20)

Groups and teams
Groups and teamsGroups and teams
Groups and teams
 
Organization development
Organization developmentOrganization development
Organization development
 
Group Dynamics
Group DynamicsGroup Dynamics
Group Dynamics
 
PPT conflict management
PPT conflict managementPPT conflict management
PPT conflict management
 
Organisational behaviour ppt
Organisational behaviour  pptOrganisational behaviour  ppt
Organisational behaviour ppt
 
Organization and components of organization
Organization and components of organizationOrganization and components of organization
Organization and components of organization
 
Conflicts
Conflicts Conflicts
Conflicts
 
Organizational behavior
Organizational behaviorOrganizational behavior
Organizational behavior
 
Power and Politics
Power and PoliticsPower and Politics
Power and Politics
 
Organisational Culture
Organisational CultureOrganisational Culture
Organisational Culture
 
Conflict resolution
Conflict resolutionConflict resolution
Conflict resolution
 
Team Building Presentation
Team Building PresentationTeam Building Presentation
Team Building Presentation
 
Organizational Planning And Goal Setting
Organizational Planning And Goal SettingOrganizational Planning And Goal Setting
Organizational Planning And Goal Setting
 
Informal and formal groups
Informal and formal groupsInformal and formal groups
Informal and formal groups
 
Fundamentals of organizational behavior ppt
Fundamentals of organizational behavior pptFundamentals of organizational behavior ppt
Fundamentals of organizational behavior ppt
 
Leadership and Decision Making
Leadership and Decision MakingLeadership and Decision Making
Leadership and Decision Making
 
Conflict management1
Conflict management1Conflict management1
Conflict management1
 
Classical Organizational Theory
Classical Organizational TheoryClassical Organizational Theory
Classical Organizational Theory
 
Organisational designs and structures, traditional & contemporary organisatio...
Organisational designs and structures, traditional & contemporary organisatio...Organisational designs and structures, traditional & contemporary organisatio...
Organisational designs and structures, traditional & contemporary organisatio...
 
Administrative management: fayol principles of management
Administrative management: fayol principles of managementAdministrative management: fayol principles of management
Administrative management: fayol principles of management
 

Andere mochten auch

Chapter one evaluating your entrepreneurial potential
Chapter one evaluating your entrepreneurial potential Chapter one evaluating your entrepreneurial potential
Chapter one evaluating your entrepreneurial potential
SAITO College Sdn Bhd
 
Chapter four attitude and behaviour at work
Chapter four attitude and behaviour at workChapter four attitude and behaviour at work
Chapter four attitude and behaviour at work
SAITO College Sdn Bhd
 
Organization ppt
Organization pptOrganization ppt
Organization ppt
Sandeep Mahto
 
Organizing (Theory and Practice in Educational Administration)
Organizing (Theory and Practice in Educational Administration)Organizing (Theory and Practice in Educational Administration)
Organizing (Theory and Practice in Educational Administration)
remoroza11
 
Organizational objectives and individual objectives
Organizational objectives and individual objectivesOrganizational objectives and individual objectives
Organizational objectives and individual objectives
Sultana Parveen
 
1.3 Organizational Objectives Day 1
1.3 Organizational Objectives   Day 11.3 Organizational Objectives   Day 1
1.3 Organizational Objectives Day 1
torithomas76
 
Attitudes @ Work
Attitudes @ WorkAttitudes @ Work
Attitudes @ Work
Vidur Pandit
 
Hierarchy of organization objectives
Hierarchy of organization objectivesHierarchy of organization objectives
Hierarchy of organization objectives
Bharti Bhutani
 
Organisational goals and objectives
Organisational goals and objectivesOrganisational goals and objectives
Organisational goals and objectives
NARENDRA KUMAR
 
Values, Attitudes and Job Satisfaction
Values,  Attitudes and Job SatisfactionValues,  Attitudes and Job Satisfaction
Values, Attitudes and Job Satisfaction
Jo Balucanag - Bitonio
 
Introduction to Organization Behavior
Introduction to Organization BehaviorIntroduction to Organization Behavior
Introduction to Organization Behavior
AIMS Education
 
Introduction To Organization Fundamentals Ppt Presentation Eashwer
Introduction To  Organization   Fundamentals   Ppt Presentation   EashwerIntroduction To  Organization   Fundamentals   Ppt Presentation   Eashwer
Introduction To Organization Fundamentals Ppt Presentation Eashwer
Chockalingam Eswaramurthi
 
Grafico diario del dax perfomance index para el 08 02-2012
Grafico diario del dax perfomance index para el 08 02-2012Grafico diario del dax perfomance index para el 08 02-2012
Grafico diario del dax perfomance index para el 08 02-2012
Experiencia Trading
 
Mobile World Congress - Day 2 Recap
Mobile World Congress - Day 2 RecapMobile World Congress - Day 2 Recap
Mobile World Congress - Day 2 Recap
Ogilvy
 
New+residential+construction+%28 march+2016%29
New+residential+construction+%28 march+2016%29New+residential+construction+%28 march+2016%29
New+residential+construction+%28 march+2016%29
Mahmoud abd el wahab el said
 
Jacqueline morocho origendelainternet
Jacqueline morocho origendelainternetJacqueline morocho origendelainternet
Jacqueline morocho origendelainternet
Jacque Morocho
 

Andere mochten auch (16)

Chapter one evaluating your entrepreneurial potential
Chapter one evaluating your entrepreneurial potential Chapter one evaluating your entrepreneurial potential
Chapter one evaluating your entrepreneurial potential
 
Chapter four attitude and behaviour at work
Chapter four attitude and behaviour at workChapter four attitude and behaviour at work
Chapter four attitude and behaviour at work
 
Organization ppt
Organization pptOrganization ppt
Organization ppt
 
Organizing (Theory and Practice in Educational Administration)
Organizing (Theory and Practice in Educational Administration)Organizing (Theory and Practice in Educational Administration)
Organizing (Theory and Practice in Educational Administration)
 
Organizational objectives and individual objectives
Organizational objectives and individual objectivesOrganizational objectives and individual objectives
Organizational objectives and individual objectives
 
1.3 Organizational Objectives Day 1
1.3 Organizational Objectives   Day 11.3 Organizational Objectives   Day 1
1.3 Organizational Objectives Day 1
 
Attitudes @ Work
Attitudes @ WorkAttitudes @ Work
Attitudes @ Work
 
Hierarchy of organization objectives
Hierarchy of organization objectivesHierarchy of organization objectives
Hierarchy of organization objectives
 
Organisational goals and objectives
Organisational goals and objectivesOrganisational goals and objectives
Organisational goals and objectives
 
Values, Attitudes and Job Satisfaction
Values,  Attitudes and Job SatisfactionValues,  Attitudes and Job Satisfaction
Values, Attitudes and Job Satisfaction
 
Introduction to Organization Behavior
Introduction to Organization BehaviorIntroduction to Organization Behavior
Introduction to Organization Behavior
 
Introduction To Organization Fundamentals Ppt Presentation Eashwer
Introduction To  Organization   Fundamentals   Ppt Presentation   EashwerIntroduction To  Organization   Fundamentals   Ppt Presentation   Eashwer
Introduction To Organization Fundamentals Ppt Presentation Eashwer
 
Grafico diario del dax perfomance index para el 08 02-2012
Grafico diario del dax perfomance index para el 08 02-2012Grafico diario del dax perfomance index para el 08 02-2012
Grafico diario del dax perfomance index para el 08 02-2012
 
Mobile World Congress - Day 2 Recap
Mobile World Congress - Day 2 RecapMobile World Congress - Day 2 Recap
Mobile World Congress - Day 2 Recap
 
New+residential+construction+%28 march+2016%29
New+residential+construction+%28 march+2016%29New+residential+construction+%28 march+2016%29
New+residential+construction+%28 march+2016%29
 
Jacqueline morocho origendelainternet
Jacqueline morocho origendelainternetJacqueline morocho origendelainternet
Jacqueline morocho origendelainternet
 

Ähnlich wie Chapter one introduction to organization

Organizational Development Essay
Organizational Development EssayOrganizational Development Essay
Organizational Development Essay
Michele Thomas
 
Organizational Change And Development Of Management
Organizational Change And Development Of ManagementOrganizational Change And Development Of Management
Organizational Change And Development Of Management
Jennifer Perry
 
Organisational development techniques & applications
Organisational development techniques & applicationsOrganisational development techniques & applications
Organisational development techniques & applications
Krishna Kanth
 
Organizational Culture And Its Effects On Team Development...
Organizational Culture And Its Effects On Team Development...Organizational Culture And Its Effects On Team Development...
Organizational Culture And Its Effects On Team Development...
Ashley Lott
 
Chapter 9. Organizational Design (1).pptx
Chapter 9. Organizational Design (1).pptxChapter 9. Organizational Design (1).pptx
Chapter 9. Organizational Design (1).pptx
RenalynForteza
 
Reflection On Organizational Development
Reflection On Organizational DevelopmentReflection On Organizational Development
Reflection On Organizational Development
Pamela Wright
 
Key Characteristics Of Organizational Development In The...
Key Characteristics Of Organizational Development In The...Key Characteristics Of Organizational Development In The...
Key Characteristics Of Organizational Development In The...
Angie Lee
 
A Complete Guide to Employee and Organizational Development
A Complete Guide to Employee and Organizational DevelopmentA Complete Guide to Employee and Organizational Development
A Complete Guide to Employee and Organizational Development
AnayaGrewal
 
Organisation development
Organisation developmentOrganisation development
Organisation development
Anjali Panda
 
Introduction to Organizational Development
Introduction to Organizational DevelopmentIntroduction to Organizational Development
Introduction to Organizational Development
Dr Anju Chawla
 
After reading the case study prepare Assignment One - Collecting I.docx
After reading the case study prepare Assignment One - Collecting I.docxAfter reading the case study prepare Assignment One - Collecting I.docx
After reading the case study prepare Assignment One - Collecting I.docx
coubroughcosta
 
Strategies for improving organizational effectiveness
Strategies for improving organizational effectivenessStrategies for improving organizational effectiveness
Strategies for improving organizational effectiveness
Preeti Bhaskar
 
Mu0011 management and organisational development
Mu0011   management and organisational developmentMu0011   management and organisational development
Mu0011 management and organisational development
smumbahelp
 
Definition and nature of organizational development
Definition and nature of organizational developmentDefinition and nature of organizational development
Definition and nature of organizational development
gaurav jain
 
Organanisation change and development by kavita
Organanisation change and development by kavitaOrgananisation change and development by kavita
Organanisation change and development by kavita
Iltaf Khokhar
 
Organizational development interventions
Organizational development interventionsOrganizational development interventions
Organizational development interventions
T HARI KUMAR
 
Ashford 5 - Week 4 - AssignmentHuman Resource Planning and Or.docx
Ashford 5 - Week 4 - AssignmentHuman Resource Planning and Or.docxAshford 5 - Week 4 - AssignmentHuman Resource Planning and Or.docx
Ashford 5 - Week 4 - AssignmentHuman Resource Planning and Or.docx
petuniahita
 
DiscussionEach week, youll have to post on at least three separat.docx
DiscussionEach week, youll have to post on at least three separat.docxDiscussionEach week, youll have to post on at least three separat.docx
DiscussionEach week, youll have to post on at least three separat.docx
emersonpearline
 
Week 1 intro to odc
Week 1  intro to odcWeek 1  intro to odc
Week 1 intro to odc
lindseygibsonphd
 
Leadership and Management Process
Leadership and Management ProcessLeadership and Management Process
Leadership and Management Process
dswdpms
 

Ähnlich wie Chapter one introduction to organization (20)

Organizational Development Essay
Organizational Development EssayOrganizational Development Essay
Organizational Development Essay
 
Organizational Change And Development Of Management
Organizational Change And Development Of ManagementOrganizational Change And Development Of Management
Organizational Change And Development Of Management
 
Organisational development techniques & applications
Organisational development techniques & applicationsOrganisational development techniques & applications
Organisational development techniques & applications
 
Organizational Culture And Its Effects On Team Development...
Organizational Culture And Its Effects On Team Development...Organizational Culture And Its Effects On Team Development...
Organizational Culture And Its Effects On Team Development...
 
Chapter 9. Organizational Design (1).pptx
Chapter 9. Organizational Design (1).pptxChapter 9. Organizational Design (1).pptx
Chapter 9. Organizational Design (1).pptx
 
Reflection On Organizational Development
Reflection On Organizational DevelopmentReflection On Organizational Development
Reflection On Organizational Development
 
Key Characteristics Of Organizational Development In The...
Key Characteristics Of Organizational Development In The...Key Characteristics Of Organizational Development In The...
Key Characteristics Of Organizational Development In The...
 
A Complete Guide to Employee and Organizational Development
A Complete Guide to Employee and Organizational DevelopmentA Complete Guide to Employee and Organizational Development
A Complete Guide to Employee and Organizational Development
 
Organisation development
Organisation developmentOrganisation development
Organisation development
 
Introduction to Organizational Development
Introduction to Organizational DevelopmentIntroduction to Organizational Development
Introduction to Organizational Development
 
After reading the case study prepare Assignment One - Collecting I.docx
After reading the case study prepare Assignment One - Collecting I.docxAfter reading the case study prepare Assignment One - Collecting I.docx
After reading the case study prepare Assignment One - Collecting I.docx
 
Strategies for improving organizational effectiveness
Strategies for improving organizational effectivenessStrategies for improving organizational effectiveness
Strategies for improving organizational effectiveness
 
Mu0011 management and organisational development
Mu0011   management and organisational developmentMu0011   management and organisational development
Mu0011 management and organisational development
 
Definition and nature of organizational development
Definition and nature of organizational developmentDefinition and nature of organizational development
Definition and nature of organizational development
 
Organanisation change and development by kavita
Organanisation change and development by kavitaOrgananisation change and development by kavita
Organanisation change and development by kavita
 
Organizational development interventions
Organizational development interventionsOrganizational development interventions
Organizational development interventions
 
Ashford 5 - Week 4 - AssignmentHuman Resource Planning and Or.docx
Ashford 5 - Week 4 - AssignmentHuman Resource Planning and Or.docxAshford 5 - Week 4 - AssignmentHuman Resource Planning and Or.docx
Ashford 5 - Week 4 - AssignmentHuman Resource Planning and Or.docx
 
DiscussionEach week, youll have to post on at least three separat.docx
DiscussionEach week, youll have to post on at least three separat.docxDiscussionEach week, youll have to post on at least three separat.docx
DiscussionEach week, youll have to post on at least three separat.docx
 
Week 1 intro to odc
Week 1  intro to odcWeek 1  intro to odc
Week 1 intro to odc
 
Leadership and Management Process
Leadership and Management ProcessLeadership and Management Process
Leadership and Management Process
 

Mehr von SAITO College Sdn Bhd

Student's assignment guide ob maysep2012
Student's assignment guide ob maysep2012Student's assignment guide ob maysep2012
Student's assignment guide ob maysep2012
SAITO College Sdn Bhd
 
Ob 40 technical words
Ob 40 technical wordsOb 40 technical words
Ob 40 technical words
SAITO College Sdn Bhd
 
Chapter eight leadership pptx
Chapter eight leadership pptxChapter eight leadership pptx
Chapter eight leadership pptx
SAITO College Sdn Bhd
 
Chapter 6 forms of business ownership
Chapter 6 forms of business ownershipChapter 6 forms of business ownership
Chapter 6 forms of business ownership
SAITO College Sdn Bhd
 
Chapter 5 conducting a feasibility analysis and crafting a winning business plan
Chapter 5 conducting a feasibility analysis and crafting a winning business planChapter 5 conducting a feasibility analysis and crafting a winning business plan
Chapter 5 conducting a feasibility analysis and crafting a winning business plan
SAITO College Sdn Bhd
 
Chapter 4 designing a competitive business model and building a solid strateg...
Chapter 4 designing a competitive business model and building a solid strateg...Chapter 4 designing a competitive business model and building a solid strateg...
Chapter 4 designing a competitive business model and building a solid strateg...
SAITO College Sdn Bhd
 
Chapter 3 inside the entrepreneurial mind from ideas
Chapter 3 inside the entrepreneurial mind from ideasChapter 3 inside the entrepreneurial mind from ideas
Chapter 3 inside the entrepreneurial mind from ideas
SAITO College Sdn Bhd
 
Chapter one introduction to entrepreneurship
Chapter one introduction to entrepreneurshipChapter one introduction to entrepreneurship
Chapter one introduction to entrepreneurship
SAITO College Sdn Bhd
 
Introduction to accounting chapter 5
Introduction to accounting chapter 5Introduction to accounting chapter 5
Introduction to accounting chapter 5
SAITO College Sdn Bhd
 
Lembaran kerja
Lembaran kerjaLembaran kerja
Lembaran kerja
SAITO College Sdn Bhd
 
Vertical format for trading account, profit and loss account & balance sheet
Vertical format for trading account, profit and loss account & balance sheetVertical format for trading account, profit and loss account & balance sheet
Vertical format for trading account, profit and loss account & balance sheet
SAITO College Sdn Bhd
 
Essay questions johan
Essay questions johanEssay questions johan
Essay questions johan
SAITO College Sdn Bhd
 
Book1
Book1Book1
Introduction to acccounting chapter 4 recording transactions(ledger)
Introduction to acccounting chapter 4 recording transactions(ledger)Introduction to acccounting chapter 4 recording transactions(ledger)
Introduction to acccounting chapter 4 recording transactions(ledger)
SAITO College Sdn Bhd
 
Introduction to acccounting chapter 4 new
Introduction to acccounting chapter 4 newIntroduction to acccounting chapter 4 new
Introduction to acccounting chapter 4 new
SAITO College Sdn Bhd
 
Introduction to acccounting chapter 3 new
Introduction to acccounting chapter 3 newIntroduction to acccounting chapter 3 new
Introduction to acccounting chapter 3 new
SAITO College Sdn Bhd
 
Double entry
Double entryDouble entry
Double entry
SAITO College Sdn Bhd
 
Introduction to acccounting chapter 2 new
Introduction to acccounting chapter 2 newIntroduction to acccounting chapter 2 new
Introduction to acccounting chapter 2 new
SAITO College Sdn Bhd
 
Introduction to accounting chapter 1 new
Introduction to accounting chapter 1 newIntroduction to accounting chapter 1 new
Introduction to accounting chapter 1 new
SAITO College Sdn Bhd
 

Mehr von SAITO College Sdn Bhd (20)

Rubric mgt 183 2012
Rubric mgt 183 2012Rubric mgt 183 2012
Rubric mgt 183 2012
 
Student's assignment guide ob maysep2012
Student's assignment guide ob maysep2012Student's assignment guide ob maysep2012
Student's assignment guide ob maysep2012
 
Ob 40 technical words
Ob 40 technical wordsOb 40 technical words
Ob 40 technical words
 
Chapter eight leadership pptx
Chapter eight leadership pptxChapter eight leadership pptx
Chapter eight leadership pptx
 
Chapter 6 forms of business ownership
Chapter 6 forms of business ownershipChapter 6 forms of business ownership
Chapter 6 forms of business ownership
 
Chapter 5 conducting a feasibility analysis and crafting a winning business plan
Chapter 5 conducting a feasibility analysis and crafting a winning business planChapter 5 conducting a feasibility analysis and crafting a winning business plan
Chapter 5 conducting a feasibility analysis and crafting a winning business plan
 
Chapter 4 designing a competitive business model and building a solid strateg...
Chapter 4 designing a competitive business model and building a solid strateg...Chapter 4 designing a competitive business model and building a solid strateg...
Chapter 4 designing a competitive business model and building a solid strateg...
 
Chapter 3 inside the entrepreneurial mind from ideas
Chapter 3 inside the entrepreneurial mind from ideasChapter 3 inside the entrepreneurial mind from ideas
Chapter 3 inside the entrepreneurial mind from ideas
 
Chapter one introduction to entrepreneurship
Chapter one introduction to entrepreneurshipChapter one introduction to entrepreneurship
Chapter one introduction to entrepreneurship
 
Introduction to accounting chapter 5
Introduction to accounting chapter 5Introduction to accounting chapter 5
Introduction to accounting chapter 5
 
Lembaran kerja
Lembaran kerjaLembaran kerja
Lembaran kerja
 
Vertical format for trading account, profit and loss account & balance sheet
Vertical format for trading account, profit and loss account & balance sheetVertical format for trading account, profit and loss account & balance sheet
Vertical format for trading account, profit and loss account & balance sheet
 
Essay questions johan
Essay questions johanEssay questions johan
Essay questions johan
 
Book1
Book1Book1
Book1
 
Introduction to acccounting chapter 4 recording transactions(ledger)
Introduction to acccounting chapter 4 recording transactions(ledger)Introduction to acccounting chapter 4 recording transactions(ledger)
Introduction to acccounting chapter 4 recording transactions(ledger)
 
Introduction to acccounting chapter 4 new
Introduction to acccounting chapter 4 newIntroduction to acccounting chapter 4 new
Introduction to acccounting chapter 4 new
 
Introduction to acccounting chapter 3 new
Introduction to acccounting chapter 3 newIntroduction to acccounting chapter 3 new
Introduction to acccounting chapter 3 new
 
Double entry
Double entryDouble entry
Double entry
 
Introduction to acccounting chapter 2 new
Introduction to acccounting chapter 2 newIntroduction to acccounting chapter 2 new
Introduction to acccounting chapter 2 new
 
Introduction to accounting chapter 1 new
Introduction to accounting chapter 1 newIntroduction to accounting chapter 1 new
Introduction to accounting chapter 1 new
 

Kürzlich hochgeladen

Importance of Quality Transformations in VUCA World
Importance of Quality Transformations in VUCA WorldImportance of Quality Transformations in VUCA World
Importance of Quality Transformations in VUCA World
Ankur860831
 
شركات إبراهيم العرجاني: لدعم الاقتصاد المصري
شركات إبراهيم العرجاني: لدعم الاقتصاد المصريشركات إبراهيم العرجاني: لدعم الاقتصاد المصري
شركات إبراهيم العرجاني: لدعم الاقتصاد المصري
إبراهيم العرجاني
 
Girls Call Kharghar 9910780858 Provide Best And Top Girl Service And No1 in City
Girls Call Kharghar 9910780858 Provide Best And Top Girl Service And No1 in CityGirls Call Kharghar 9910780858 Provide Best And Top Girl Service And No1 in City
Girls Call Kharghar 9910780858 Provide Best And Top Girl Service And No1 in City
maigasapphire
 
1234567891011121314151617181920212223242
12345678910111213141516171819202122232421234567891011121314151617181920212223242
1234567891011121314151617181920212223242
fauzanal343
 
PETAVIT MICHAEL TAY.pdfAAAAAAAAAAAAAAAAAAAA
PETAVIT MICHAEL TAY.pdfAAAAAAAAAAAAAAAAAAAAPETAVIT MICHAEL TAY.pdfAAAAAAAAAAAAAAAAAAAA
PETAVIT MICHAEL TAY.pdfAAAAAAAAAAAAAAAAAAAA
lawrenceads01
 
Mandated reporting powerpoint to help with understanding your role
Mandated reporting powerpoint to help with understanding your roleMandated reporting powerpoint to help with understanding your role
Mandated reporting powerpoint to help with understanding your role
khidalgo2
 
A STUDY OF MUTUAL FUND OF BANK OF INDIA .pdf
A STUDY OF MUTUAL FUND  OF BANK OF INDIA .pdfA STUDY OF MUTUAL FUND  OF BANK OF INDIA .pdf
A STUDY OF MUTUAL FUND OF BANK OF INDIA .pdf
rsonics22
 
A Complete Guide of Dubai Freelance Visa and Permit in 2024
A Complete Guide of Dubai Freelance Visa and Permit in 2024A Complete Guide of Dubai Freelance Visa and Permit in 2024
A Complete Guide of Dubai Freelance Visa and Permit in 2024
Dubiz
 
THE IMPORTANCE OF CODING IN DEVOPS EXPLANATION
THE IMPORTANCE OF CODING IN DEVOPS EXPLANATIONTHE IMPORTANCE OF CODING IN DEVOPS EXPLANATION
THE IMPORTANCE OF CODING IN DEVOPS EXPLANATION
hrajkumar444
 
foodgasm restaurant and Bar pune road.docx
foodgasm restaurant and Bar pune road.docxfoodgasm restaurant and Bar pune road.docx
foodgasm restaurant and Bar pune road.docx
PraghyaBhandari
 
BBA Final SML 501 INTERNATIONAL BUSINESS .pdf
BBA Final SML 501 INTERNATIONAL BUSINESS .pdfBBA Final SML 501 INTERNATIONAL BUSINESS .pdf
BBA Final SML 501 INTERNATIONAL BUSINESS .pdf
mcdopex6
 
Managing Customer & User Experience of Customers
Managing Customer & User Experience of CustomersManaging Customer & User Experience of Customers
Managing Customer & User Experience of Customers
SalmanTahir60
 
AI at Work​ The demystification of AI and real-world stories on how to apply ...
AI at Work​ The demystification of AI and real-world stories on how to apply ...AI at Work​ The demystification of AI and real-world stories on how to apply ...
AI at Work​ The demystification of AI and real-world stories on how to apply ...
Auxis Consulting & Outsourcing
 
TALENT ACQUISITION AND MANAGEMENT LECTURE 5
TALENT ACQUISITION AND MANAGEMENT LECTURE 5TALENT ACQUISITION AND MANAGEMENT LECTURE 5
TALENT ACQUISITION AND MANAGEMENT LECTURE 5
projectseasy
 
Transforming the Future of Limo Services.pptx
Transforming the Future of Limo Services.pptxTransforming the Future of Limo Services.pptx
Transforming the Future of Limo Services.pptx
limocaptaincom
 
United Kingdom's Real Estate Mogul: Newman George Leech's Impact on the Swiss...
United Kingdom's Real Estate Mogul: Newman George Leech's Impact on the Swiss...United Kingdom's Real Estate Mogul: Newman George Leech's Impact on the Swiss...
United Kingdom's Real Estate Mogul: Newman George Leech's Impact on the Swiss...
Newman George Leech
 
TALENT ACQUISITION AND MANAGEMENT LECTURE 2
TALENT ACQUISITION AND MANAGEMENT LECTURE 2TALENT ACQUISITION AND MANAGEMENT LECTURE 2
TALENT ACQUISITION AND MANAGEMENT LECTURE 2
projectseasy
 
The-Three-Pillars-of-Doctoral-Research-What-Why-and-How (1).pptx
The-Three-Pillars-of-Doctoral-Research-What-Why-and-How (1).pptxThe-Three-Pillars-of-Doctoral-Research-What-Why-and-How (1).pptx
The-Three-Pillars-of-Doctoral-Research-What-Why-and-How (1).pptx
Jindal Global University, Sonipat Haryana 131001
 
brojjeddah Home Services Company in Saudi Arabia
brojjeddah Home Services Company in Saudi Arabiabrojjeddah Home Services Company in Saudi Arabia
brojjeddah Home Services Company in Saudi Arabia
brojjeddah
 
Anton Grutzmache- Ominisient: The Data Revolution in Banking: From Scoring Cr...
Anton Grutzmache- Ominisient: The Data Revolution in Banking: From Scoring Cr...Anton Grutzmache- Ominisient: The Data Revolution in Banking: From Scoring Cr...
Anton Grutzmache- Ominisient: The Data Revolution in Banking: From Scoring Cr...
itnewsafrica
 

Kürzlich hochgeladen (20)

Importance of Quality Transformations in VUCA World
Importance of Quality Transformations in VUCA WorldImportance of Quality Transformations in VUCA World
Importance of Quality Transformations in VUCA World
 
شركات إبراهيم العرجاني: لدعم الاقتصاد المصري
شركات إبراهيم العرجاني: لدعم الاقتصاد المصريشركات إبراهيم العرجاني: لدعم الاقتصاد المصري
شركات إبراهيم العرجاني: لدعم الاقتصاد المصري
 
Girls Call Kharghar 9910780858 Provide Best And Top Girl Service And No1 in City
Girls Call Kharghar 9910780858 Provide Best And Top Girl Service And No1 in CityGirls Call Kharghar 9910780858 Provide Best And Top Girl Service And No1 in City
Girls Call Kharghar 9910780858 Provide Best And Top Girl Service And No1 in City
 
1234567891011121314151617181920212223242
12345678910111213141516171819202122232421234567891011121314151617181920212223242
1234567891011121314151617181920212223242
 
PETAVIT MICHAEL TAY.pdfAAAAAAAAAAAAAAAAAAAA
PETAVIT MICHAEL TAY.pdfAAAAAAAAAAAAAAAAAAAAPETAVIT MICHAEL TAY.pdfAAAAAAAAAAAAAAAAAAAA
PETAVIT MICHAEL TAY.pdfAAAAAAAAAAAAAAAAAAAA
 
Mandated reporting powerpoint to help with understanding your role
Mandated reporting powerpoint to help with understanding your roleMandated reporting powerpoint to help with understanding your role
Mandated reporting powerpoint to help with understanding your role
 
A STUDY OF MUTUAL FUND OF BANK OF INDIA .pdf
A STUDY OF MUTUAL FUND  OF BANK OF INDIA .pdfA STUDY OF MUTUAL FUND  OF BANK OF INDIA .pdf
A STUDY OF MUTUAL FUND OF BANK OF INDIA .pdf
 
A Complete Guide of Dubai Freelance Visa and Permit in 2024
A Complete Guide of Dubai Freelance Visa and Permit in 2024A Complete Guide of Dubai Freelance Visa and Permit in 2024
A Complete Guide of Dubai Freelance Visa and Permit in 2024
 
THE IMPORTANCE OF CODING IN DEVOPS EXPLANATION
THE IMPORTANCE OF CODING IN DEVOPS EXPLANATIONTHE IMPORTANCE OF CODING IN DEVOPS EXPLANATION
THE IMPORTANCE OF CODING IN DEVOPS EXPLANATION
 
foodgasm restaurant and Bar pune road.docx
foodgasm restaurant and Bar pune road.docxfoodgasm restaurant and Bar pune road.docx
foodgasm restaurant and Bar pune road.docx
 
BBA Final SML 501 INTERNATIONAL BUSINESS .pdf
BBA Final SML 501 INTERNATIONAL BUSINESS .pdfBBA Final SML 501 INTERNATIONAL BUSINESS .pdf
BBA Final SML 501 INTERNATIONAL BUSINESS .pdf
 
Managing Customer & User Experience of Customers
Managing Customer & User Experience of CustomersManaging Customer & User Experience of Customers
Managing Customer & User Experience of Customers
 
AI at Work​ The demystification of AI and real-world stories on how to apply ...
AI at Work​ The demystification of AI and real-world stories on how to apply ...AI at Work​ The demystification of AI and real-world stories on how to apply ...
AI at Work​ The demystification of AI and real-world stories on how to apply ...
 
TALENT ACQUISITION AND MANAGEMENT LECTURE 5
TALENT ACQUISITION AND MANAGEMENT LECTURE 5TALENT ACQUISITION AND MANAGEMENT LECTURE 5
TALENT ACQUISITION AND MANAGEMENT LECTURE 5
 
Transforming the Future of Limo Services.pptx
Transforming the Future of Limo Services.pptxTransforming the Future of Limo Services.pptx
Transforming the Future of Limo Services.pptx
 
United Kingdom's Real Estate Mogul: Newman George Leech's Impact on the Swiss...
United Kingdom's Real Estate Mogul: Newman George Leech's Impact on the Swiss...United Kingdom's Real Estate Mogul: Newman George Leech's Impact on the Swiss...
United Kingdom's Real Estate Mogul: Newman George Leech's Impact on the Swiss...
 
TALENT ACQUISITION AND MANAGEMENT LECTURE 2
TALENT ACQUISITION AND MANAGEMENT LECTURE 2TALENT ACQUISITION AND MANAGEMENT LECTURE 2
TALENT ACQUISITION AND MANAGEMENT LECTURE 2
 
The-Three-Pillars-of-Doctoral-Research-What-Why-and-How (1).pptx
The-Three-Pillars-of-Doctoral-Research-What-Why-and-How (1).pptxThe-Three-Pillars-of-Doctoral-Research-What-Why-and-How (1).pptx
The-Three-Pillars-of-Doctoral-Research-What-Why-and-How (1).pptx
 
brojjeddah Home Services Company in Saudi Arabia
brojjeddah Home Services Company in Saudi Arabiabrojjeddah Home Services Company in Saudi Arabia
brojjeddah Home Services Company in Saudi Arabia
 
Anton Grutzmache- Ominisient: The Data Revolution in Banking: From Scoring Cr...
Anton Grutzmache- Ominisient: The Data Revolution in Banking: From Scoring Cr...Anton Grutzmache- Ominisient: The Data Revolution in Banking: From Scoring Cr...
Anton Grutzmache- Ominisient: The Data Revolution in Banking: From Scoring Cr...
 

Chapter one introduction to organization

  • 1. Free Powerpoint Templates Page 1 Free Powerpoint Templates MGT 183 Principles of Organizational Behavior Prepared by Wan Zahirnoordin@ Saito College 2014
  • 2. Free Powerpoint Templates Page 2 CHAPTER ONE INTRODUCTION TO ORGANIZATION
  • 3. Free Powerpoint Templates Page 3 What do you understand by this illustrations?
  • 4. Free Powerpoint Templates Page 4 You Tube • http://www.youtube.com/watch?v=wdsmU nd8eRU • http://www.youtube.com/watch?v=yMN4d mZaSbg • http://www.youtube.com/watch?v=UhxINyI Z454 • http://www.youtube.com/watch?v=Y47qRv PHoVU
  • 5. Free Powerpoint Templates Page 5 Learning Outcomes An introduction to Organizations. 1.1 What is an organization? 1.2 What are organization goals? 1.3 Define Organizational Behavior. 1.4 Organization Structure and Culture Management.
  • 6. Free Powerpoint Templates Page 6 1.1 What is organization?  An organization is a group of two or more people working together to achieve a common goal.  Eg: Saito College Sdn. Bhd atau Royal Malaysian Police.
  • 7. Free Powerpoint Templates Page 7 1.2 What are organization goals? Defining "Goal“ A goal is a statement of a desired future an organization wishes to achieve. It describes what the organization is trying accomplish. Goals may be strategic (making broad statements of where the organization wishes to be at some future point) or tactical (defining specific short-term results for units within the organization). Goals serve as an internal source of motivation and commitment and provide a guide to action as well as a means of measuring performance (Barton, 2000). Defining organizational goals helps to conceptualize and articulate the future direction of the organization, thus allowing those responsible for setting that direction to develop a common understanding of where the organization is heading. Goals provide a way of assuring that an organization will get where it wants to go.
  • 8. Free Powerpoint Templates Page 8 DETERMINING OBJECTIVES SPECIFIC TIMELY MEASURABLE ATTAINABLEREALISTIC SETTING GOALS S M A R T
  • 9. Free Powerpoint Templates Page 9 1.2 What are organization goals? Specific A goal is specific when it provides a description of what is to be accomplished. A specific goal is a focused goal. It will state exactly what the organization intends to accomplish. While the description needs to be specific and focused, it also needs to be easily understood by those involved in its achievement. It should be written so that it can be easily and clearly communicated. A specific goal will make it easier for those writing objectives and action plans to address the following questions: i. Who is to be involved? ii. What is to be accomplished? iii. Where is it to be done? iv. When is it to be done?
  • 10. Free Powerpoint Templates Page 10 1.2 What are organization goals? Measurable A goal is measurable if it is quantifiable. Measurement is accomplished by first obtaining or establishing base-line data. It will also have a target toward which progress can be measured, as well as benchmarks to measure progress along the way. A measurable goal will answer questions such as: i. How much? ii. How many? iii. How will you know when it is accomplished?
  • 11. Free Powerpoint Templates Page 11 1.2 What are organization goals? Attainable There should be a realistic chance that a goal can be accomplished. This does not mean or imply that goals should be easy. On the contrary, a goal should be challenging. It should be set by or in concert with the person responsible for its achievement. The organization's leadership, and where appropriate its stakeholders, should agree that the goal is important and that appropriate time and resources will be focused on its accomplishment. An attainable goal should also allow for flexibility. A goal that can no longer be achieved should be altered or abandoned.
  • 12. Free Powerpoint Templates Page 12 1.2 What are organization goals? Relevant Goals should be appropriate to and consistent with the mission and vision of the organization. Each goal adopted by the organization should be one that moves the organization toward the achievement of its vision. Relevant goals will not conflict with other organizational goals. As noted earlier, goals are set by or in concert with the person responsible for achievement. It is important that all short-term goals be relevant (e.g., consistent) with the longer-term and broader goals of the organization.
  • 13. Free Powerpoint Templates Page 13 1.2 What are organization goals? Time-bound Finally a goal must be bound by time. That is, it must have a starting and ending point. It should also have some intermediate points at which progress can be assessed. Limiting the time in which a goal must be accomplished helps to focus effort toward its achievement.
  • 14. Free Powerpoint Templates Page 14 1.2 What are organization goals? Types of Goals Official goals are the general aims of an organization as expressed in the corporate charter, annual reports, public statements and mission statements. Their purpose is to give the organization a favorable public image, provide legitimacy, and justify its activities. Operative goals reflect the actual intention of an organization. They describe the concrete steps to be taken to achieve the organization's purpose. They often don't correspond with official goals.
  • 15. Free Powerpoint Templates Page 15 1.2 What are organization goals? For example: Many organizations mention environmentally friendly behavior as a goal of the organization. However in a study of organizations actually including environmental friendly behavior as an organizational goal, very few had corresponding operative goals, i.e. very few delineated how such behavior would be implemented in the different departments of the organization.
  • 16. Free Powerpoint Templates Page 16 1.3 Explain what is Organizational Behavior? Define as: It is a field of study that investigates how individuals, groups and structures impact behavior within organization. A field of study what investigates the impact that individuals, groups, and structure have on behavior within organizations for the purpose of applying such knowledge toward improving an organization’s effectiveness. Stephen P. Robbins
  • 17. Free Powerpoint Templates Page 17 1.3 Explain what is Organizational Behavior? Three levels of analysis in organizational behaviour. OB studies three determines of behavior in organizations, Individuals, groups and structure. OB applies the knowledge gained about individuals, groups and the effect of structure on behavior in order to make organizations work more effectively. OB is concerned with the study of what people do in organization and how that behavior affects the performance of the organizations. There increasing agreement as to the components of OB ,but there is still considerable debate as to the relative importance of each, motivation, leader, behavior and power, interpersonal communication, group structure and processes, learning, attitude development and perception ,change processes, conflict, work design and work stress.
  • 18. Free Powerpoint Templates Page 18 1.3 Explain what is Organizational Behavior? Relationship between Individual, Group and Structure in Organizational Behavior
  • 19. Free Powerpoint Templates Page 19 Basic Assumptions • Contingency Theory (Pendekatan IF THEN)SENARIO. • The contingency approach to managing organization explores ways to meet the different needs of different management situations. • Level of Analysis • Individual, Group & Structure Individual Group Structure Identify and explain the basic assumption of organizational behaviour.
  • 20. Free Powerpoint Templates Page 20 1.3 Explain what is Organizational Behavior? The high performance global organizations are designed to work in global environment by building capable workforce for sustainable organizational results. 1) Work in the group of 5 to 7 members. Discuss the key trends that effect OB in global organizations. Globalization Quality and productivity Technology Ethics Diversity Nation Building
  • 21. Free Powerpoint Templates Page 21 1.4 Organization Structure and Culture Management. The formal framework by which job tasks are divided, grouped, and coordinated Organiza tional Structure
  • 22. Free Powerpoint Templates Page 22 Organizational Structure a. Work Specialization b. Departmentalization Functional Product Geographical Process Customer c. Chain of Command Authority Responsibility Unity of Command
  • 23. Free Powerpoint Templates Page 23 Organizational Structure d. Span of Control e. Centralization f. Decentralization g. Formalization
  • 24. Free Powerpoint Templates Page 24 1.4 Organization Structure and Culture Management. Culture Management
  • 25. Free Powerpoint Templates Page 25 1.4 Organization Structure and Culture Management. • Power Culture • Role culture • Decisions are made by one people or small number of people. • Individuals are assigned a specific role or job.
  • 26. Free Powerpoint Templates Page 26 1.4 Organization Structure and Culture Management. • Task culture • Person culture • use of teams to complete tasks especially if the task/objective has a number of steps. • people working within the organization as they rely on the specialist knowledge of the workforce.
  • 27. Free Powerpoint Templates Page 27 1.4 Organization Structure and Culture Management. • Forward culture • Backward culture • Organizations that have an entrepreneurial spirit, embrace change and take risks, are said to be forward looking. • A backward looking culture does not embrace change and is led by systems and procedures
  • 28. Free Powerpoint Templates Page 28 When we walk into an organization we often get a 'feeling' about it; whether it feels fast moving and responsive, or old and backward looking, this 'feeling' is referred to as the 'organizational culture'. Culture is about how a firm organizes itself; rules, procedures and beliefs make up the culture of a company. 1.4 Organization Structure and Culture Management.
  • 29. Free Powerpoint Templates Page 29 1.4 Organization Structure and Culture Management. Definition of Culture & Organizational Culture.
  • 30. Free Powerpoint Templates Page 30 Defined as shared ways of thinking and doing things. Culture:
  • 31. Free Powerpoint Templates Page 31 The basic pattern of shared assumptions, values and beliefs that govern behaviour within a particular organization. Organizational Culture
  • 32. 1. It is a deeply embedded form of social control. Organizational Culture has 3 main functions: 2. It is also the “social glue” that bonds people together and makes them feel part of the organizational experiences. 3. Corporate culture helps employees make sense of the workplace.
  • 33. Organizational Concepts: 1) Responding to globalization 2) Managing workforce diversity 3) Improving quality and productivity 4) Improving people skills 5) Empowering people 6) Coping with temporariness 7) Simulating innovation and change 8) Improving ethical behaviour
  • 34. Free Powerpoint Templates Page 34 Key biographical characteristics 1) Age/ Umur. 2) Gender/ Jantina. 3)Marital status/ Status perkahwinan. 4) Tenure/ Tempoh perkhidmatan.
  • 35. Free Powerpoint Templates Page 35 A SAMPLE OF ORGANIZATIONS CHART.
  • 36. Free Powerpoint Templates Page 36 Dasar Kualiti & Objektif Dasar Kualiti • Komitmen Majlis adalah memberikan perkhidmatan yang cepat, tepat berkesan dan mesra serta berinisiatif untuk menambah baik kualiti perkhidmatan bagi kepuasan hati pelangan. Objektif • Membangunkan ekonomi yang berdaya saing dan dinamik. • Menjadikan Petaling Jaya sebagai pusat perdagangan dan kediaman idaman. • Menjadikan Petaling Jaya sebagai bandaraya dalam taman. • Menjadikan Petaling Jaya sebagai bandaraya bebas halangan. • Menjadikan Petaling Jaya sebagai "Bandaraya Ilmu(Knowledge City)". • Menguruskan alam sekitar berdasarkan prinsip pembangunan mampan. • Membentuk modal insan yang penyayang, dinamik dan cemerlang. • Menyediakan, mengurus dan menyelenggara aset secara sistematik dan terancang. • Menjadikan inovasi dan kreativiti sebagai teras pengurusan dan pentadbiran Majlis(Strategi Blue Ocean).
  • 37. Free Powerpoint Templates Page 37 MISI DAN VISI Misi • Menyediakan Kemudahan Dan Perkhidmatan Yang Berkualiti Demi Kesejahteraan Petaling Jaya Visi • Petaling Jaya Bandaraya Peneraju, Dinamik dan Lestari
  • 38. Free Powerpoint Templates Page 38 MOTO DAN MATLAMAT Moto • Mesra Cepat dan Tepat - Kualiti Keutamaan Kami Matlamat • Menjadi Bandaraya Terulung Dalam Penyediaan Perkhidmatan Dan Prasarana Yang Berkualiti Untuk Pelanggan
  • 39. Free Powerpoint Templates Page 39 PIAGAM PELANGGAN MBPJ KOMITMEN KAMI IALAH UNTUK MEMBERI PERKHIDMATAN BERKUALITI DENGAN MESRA, CEPAT DAN MEMUASKAN • Memberi perkhidmatan yang mesra, cepat, tepat dan sistematik pada setiap masa. • Memberi maklum balas kepada permohonan, aduan dan perkhidmatan dalam tempoh dua(2) minggu. • Mengutip semua jenis hasil Majlis mengikut tempoh yang ditetapkan. • Menguatkuasakan Undang-Undang dan Peraturan pada setiap masa. • Meluluskan Pelan Pembangunan dalam tempoh tiga(3) bulan dengan syarat pihak berkenaan mengemukakan permohonan lengkap dan mematuhi dasar serta prinsip yang ditetapkan. • Meluluskan permohonan permit dan lesen dalam tempoh satu(1) hari dengan syarat pihak berkenaan mengemukakan dokumen lengkap dan mematuhi dasar serta prinsip yang ditetapkan. • Melaksanakan perkhidmatan penyelenggaraan prasarana mengikut jadual yang ditetapkan. • Menjamin kebersihan dan kesihatan awam serta keselesaan penduduk pada setiap masa. • Melaksanakan tanggungjawab sosial melalui aktiviti kemasyarakatan bagi penduduk mengikut program yang ditetapkan.
  • 40. Free Powerpoint Templates Page 40 Review questions 1) Define organization. 2) Do you agree Royal Malaysian Police is formal organization? Explain. 3) Organizational Behavior refer to ______________________________. 4) If manager face problems within department, name two best approached you think he or she might use that recommended by Organizational Behavior study. Briefly explain each of basics assumption. 5) State THREE (3) level of analysis in OB? 6) State THREE (3) Biographical Characteristics of individuals that is related to his / her behaviour. 7) Differentiate between Culture and Organizational Culture? 8) Describe “high performance global organizations”? 9) What kind of managerial challenges to organizations face nowadays? 10) Elaborate ‘social glue’ one of the important element in organizational culture.