2. What is TalkLoc?
Connect Effortlessly With Your Guests
Be there 100% of the time!
Imagine your resort guest is seated at the poolside or beach and craves a snack or a cool
drink. Envisioning the long walk back to the bar to place his order, he decides he can
manage without it and settles into his beach chair with a book. For the resort, it’s an
opportunity missed.
TalkLoc allows guests to act on their impulses, by instantly communicating directly with
hotel staff using sophisticated miniature devices. This unique solution combines real-time
location technology with voice communications in a single attractive device. Based on
established, reliable, and cost-effective technology, the TalkLoc system makes it easy for
guests at premium hotels and resorts to place orders and request services from anywhere –
even by the pool or more remote parts or the property – and easy for hotel staff to locate
them as they respond.
www.rtlservice.com
3. Why use TalkLoc in your Resort?
Higher Revenue Convenience
Increase Guest Fun to Use
Orders In addition to providing guests with unlimited
access to food, beverages, and hotel services,
TalkLoc encourages guests to order more food,
the TalkLoc system allows guests to locate
beverages, and special services by enabling
members of their party, including children, in
them to act on their impulses from anywhere
real time. With the push of a button, guests
on the resort's property... even if the guest is
can communicate with each other anywhere
moving from one area to another. For resorts,
within the resort campus, without needing
the resulting increased sales can yield large
their mobile phones.
gains in revenue.
www.rtlservice.com
4. Guests Love TalkLoc
“TalkLoc kept our whole family connected!”
Freedom Security
A TalkLoc system allows guests to use more of But TalkLoc is about more than just higher
your resort's available space while still revenue for the resort, it provides peace of
accessing its services. Thanks to the real-time mind to your guests. With TalkLoc, parents
location functionality, they can rest-assured are always aware of their children’s
that staff can find them, anywhere on the whereabouts anywhere at our resort. By
resort campus, to deliver their food, using the wireless communication device,
beverage or service. they never lose contact with their loved ones.
www.rtlservice.com
5. Exciting New Technology
Our unique solution is a one-of-a-kind, combining innovation with
established technology -- RFID -- which relies on radio transmission to
deliver a whole lot more. Our design, for which multiple patents are issued
and /or pending, allows the real-time location and communication
technology to integrate seamlessly into your hotel's facilities.
Extraordinary results
Using a network of units and receiving points, resort staff can always know a
guest’s location, without asking, making it easy to provide the services
he/she expects. In addition, we make it easy for guests to achieve clear,
real-time voice communications, so guests can enjoy connecting with staff or
with each other. The result is a premium service that's as profitable as it is
easy to implement and fun to use.
www.rtlservice.com
6. TalkLoc in Action: the Bottom Line
Just how profitable could a TalkLoc system be for your business?
Luxury hotels and resorts will enjoy a big revenue boost.
50% 15% Bottom Line:
adoption
promotional Profits Up
bounce
Assuming only 50% of a luxury hotel’s guests Through promotional specials – such as an Are these figures realistic? Experience from
make an impulse purchase using the TalkLoc "Extended Happy Hour" or "Anywhere, our installations in established hotels and
system, then the costs of leasing the Anytime Service" – food and beverage sales resorts indicates that even greater gains are
equipment will have been covered. rise by at least 15%. The result would be realized.
additional tens of thousands of dollars in
sales each quarter.
www.rtlservice.com
7. TalkLoc in Practice, a Real-world Example
Since Kyrgyzstani luxury Resort Caprice Access points installed throughout the Resort
implemented the TalkLoc system in 2010, profits Caprice capture transmissions from guests’
“This technology has led to an increase in
have increased, and guests have reported they TalkLoc devices both indoors and outdoors, and
food and beverage purchases and allowed
were enthusiastic about the convenience of TalkLoc software identifies where each guest,
our management to better analyze the
accessing staff and their own party members, as carrying the device, is located.
effectiveness of the services offered."
well as being instantly located by staff.
Since the TalkLoc system was installed, the
resort has been able to also improve on its own - Alex Leipi,
efficiencies with visibility into each services Hotel Resort Caprice property manager
transaction.
www.rtlservice.com
8. How it Works
The wireless communication device features a microphone and
speaker for clear voice communication, and programmable buttons to
request a response from hotel personnel or to connect with friends
or family. Carried in a purse, or worn with a lanyard, the device
automatically communicates with access points installed throughout
your facility. Our servers receive data from the access points to
calculate the position of the device, even if the guest is on the move.
For your resort or hotel management, the data is useful not only in
real time, to identify the location of a guest who requests services,
but to provide business analytics that can help staff better serve
guests in the future.
The device can incorporate a number of options such as an electronic
room key, or smart chip for cashless payments.
www.rtlservice.com
9. Systems Integrators/Distributors
Our success relies not just on our innovative technology, but also on
the high quality of our partners who are expert in systems
integration and provide a personal touch.
We partner with professionals worldwide who can provide the
personalized, ongoing service that only local integrators can offer.
www.rtlservice.com
10. Ready to Take the Next Step?
Want to learn about the benefits TalkLoc could offer your hotel? Simply
reach us by phone or e-mail to find out how easy it is to get a system up
and running. We work with partners worldwide, including local, reputable
IT systems integrators who understand your specific business.
TalkLoc is designed for two of the things that matter most to your guests:
convenience and fun, and that means profitability for your business. Edward Levin
Director, Business Development
Isn't it time to start increasing your per-guest profit?
+1 (720) 440-3545
edward@rtlservice.com
www.rtlservice.com