Investigation into the management of web content in Higher Education Institutions

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A presentation by Simon Bradley of the Social Issues Research Centre to the Institutional Web Management Workshop 09 on the findings of a survey commissioned by Eduserv into CMS management in Higher Education Institutions.

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Investigation into the management of web content in Higher Education Institutions

Aims ,[object Object],[object Object],[object Object],Cox, A. & Emmott, S. 2007. A survey of UK university web management: staffing, systems and issues, CWIS , 24 (5 )

Methods ,[object Object],[object Object]

Sample ,[object Object],[object Object],[object Object],[object Object],[object Object]

Research findings ,[object Object],[object Object],[object Object],[object Object],[object Object]

Job roles & responsibilities ,[object Object],[object Object],[object Object],[object Object]

Size of web teams & institutional positioning ,[object Object],[object Object],[object Object],[object Object],[object Object]

Web team skills ,[object Object],[object Object],[object Object]

Web team challenges ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Institutional issues, attitudes & strategies

Provision, authorisation & ‘ownership of content’ ,[object Object],[object Object],[object Object],[object Object]

Web Strategy ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Web resources ,[object Object],[object Object]

Perception of the adequacy of the funding available to website/ web team

Perceived value of the web & understanding of web teams in HE ,[object Object],[object Object],[object Object],[object Object]

CMS use ,[object Object],[object Object],[object Object],[object Object],[object Object]

How important were the following criteria to the choice of CMS that you use?

CMS use – satisfaction ,[object Object],[object Object]

CMS use – change ,[object Object],[object Object]

Open Source vs. Proprietary software ,[object Object],[object Object],[object Object],[object Object]

User experience ,[object Object],[object Object],[object Object]

Audiences ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Future developments ,[object Object],[object Object],[object Object],[object Object],[object Object]

Web 2.0 ,[object Object],[object Object],[object Object],[object Object],[object Object]

Gaps in provision ,[object Object],[object Object]

Websites in an ideal world ,[object Object],[object Object],[object Object],[object Object]

Positivity – an optimistic outlook for the future ,[object Object],[object Object],[object Object],[object Object],[object Object]

[object Object],Practical tips on web content management

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Investigation into the management of web content in Higher Education Institutions

1. Investigation into the management of web content in Higher Education Institutions

6. The Web Team

10.

11. Institutional issues, attitudes & strategies

12.

13.

14.

15. Perception of the adequacy of the funding available to website/ web team

16.

17. Attitudes to outsourcing

18. Content Management Systems

19.

20. How important were the following criteria to the choice of CMS that you use?

21.

22.

23.

24. End users

25.

26.

27. The future

28.

29.

30.

31.

32.

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34. www.sirc.org