An order form is a document used by customers to request products from a company. It collects personal details like name, address, and contact information from new customers to create an account or ship products. The specific information collected depends on the product, and may include details like item description, quantity, size, color, and price. Order forms can be paper-based, online, or part of a graphic interface in stores. They allow customers to provide order and contact details to companies through various communication methods like in-person, online, email, or post.