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Supporting students online
Alan Tait
Professor of Distance Education and Development
(em.), The Open University UK
Fellow, Centre for Distance Education, University of
London
April 27 2020
alan.tait@open.ac.uk
2
Campus to online: continuities and discontinuities
3
Online learning: not the deficit model
4
Experience to build on: LMS in campus and
blended teaching
5
Social practice of online interaction
6
Benefits of flexibility
Open to people, places, methods and ideas!
7
Supporting students is integrated in whole online
system
8
How to manage empathy online?
9
Understanding what is happening, and doing
something about it.
10
Organisational principles for Student Support system
INTERNATIONAL COUNCIL FOR OPEN AND
DISTANCE EDUCATION
Student success in open, distance
and e-learning
Author: Alan Tait, April 2015
• pre-study information, advice, guidance and
admission
• curriculum or programme design for student
success
• intervention at key points and in response to
student need
• assessment to support learning as well as to
judge achievement
• individualised and personalised systems of
support to students
• information and logistical systems that
communicate between all relevant
participants in the system
• managing for student success
11
Don’t look back! Let go of the past.
12

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Supporting students online

  • 1. 1
  • 2. Supporting students online Alan Tait Professor of Distance Education and Development (em.), The Open University UK Fellow, Centre for Distance Education, University of London April 27 2020 alan.tait@open.ac.uk 2
  • 3. Campus to online: continuities and discontinuities 3
  • 4. Online learning: not the deficit model 4
  • 5. Experience to build on: LMS in campus and blended teaching 5
  • 6. Social practice of online interaction 6
  • 7. Benefits of flexibility Open to people, places, methods and ideas! 7
  • 8. Supporting students is integrated in whole online system 8
  • 9. How to manage empathy online? 9
  • 10. Understanding what is happening, and doing something about it. 10
  • 11. Organisational principles for Student Support system INTERNATIONAL COUNCIL FOR OPEN AND DISTANCE EDUCATION Student success in open, distance and e-learning Author: Alan Tait, April 2015 • pre-study information, advice, guidance and admission • curriculum or programme design for student success • intervention at key points and in response to student need • assessment to support learning as well as to judge achievement • individualised and personalised systems of support to students • information and logistical systems that communicate between all relevant participants in the system • managing for student success 11
  • 12. Don’t look back! Let go of the past. 12