Composite Cloud Computing with more traditional delivery models

1. Unisys Hybrid Enterprise Strategy
Ewout Dekkinga, IT Architect

2. Agenda
The challenges of game-changing
cloud computing
– Impact of multiple IT delivery models
Hybrid cloud and hybrid enterprise –
what’s the difference?
A strategic methodology to get you to
the Hybrid Enterprise
– The three core principles
– Case studies
Unisys offerings
Taking the first step
© 2011 Unisys Corporation. All rights reserved. Page 2

3. Voice of Our Customers on Cloud…*
In addition to gaining the agility, economic and service benefits
of cloud computing, our clients are asking for a solution that
recognizes they:
• Will continue to maintain a lot of on-premise infrastructure
• Will continue to operate existing applications and require
methods to integrate them with services in the Cloud
• Want conventional, private and public clouds under one IT
management environment
Meeting requirement to add cloud to existing IT:
Can’t lose control while gaining cloud benefits
*Material collected from individual client meetings Q3-Q4 2010
© 2011 Unisys Corporation. All rights reserved. Page 3

4. Multiple Cloud Models Have Emerged
Alongside Traditional Delivery Models
IT Delivery Models Increase With Cloud
Internal Outsourced
Internal Hosted
Data Public Data
Private Private
Centers Clouds Centers
Clouds Clouds
Traditional Cloud Traditional
How do you optimize all of these delivery models?
IT delivery models increase with cloud, driven by:
• The business bypassing IT for speed and lower cost…
• …And IT exploring the latest tools and technology
While gaining the benefits of cloud…
• Increased IT agility, potential for better IT economics, flexible business models
…CIOs now need to grapple with:
• Less control over infrastructure and service levels
• Greater risk of exposure to security, governance and compliance pitfalls
• Organizational change & process issues
• Potentially higher cost due to complexity, skills and resources issues
© 2011 Unisys Corporation. All rights reserved. Page 4

5. Everybody Is Talking About Hybrid
Clouds, But…
Hybrid Cloud
Internal Hosted
Public
Private Private
Clouds
Clouds Clouds
- NIST: “…a composition of two or more clouds … that remain unique
entities but are bound together by standardized or proprietary technology
that enables data and application portability (e.g., cloud bursting for load-
balancing between clouds).”
It only tells half of the story.
© 2011 Unisys Corporation. All rights reserved. Page 5

6. The Hybrid Enterprise:
More Than a Hybrid Cloud
Borderless, Virtual, Automated, Visible and Secure
Processes Policies Architecture
Internal Internal Hosted Outsourced
Data Public
Private Private Data
Centers Clouds
Clouds Clouds Centers
Security Governance Integration Applications
Hybrid Enterprise
A Hybrid Enterprise is a composition of cloud, non-cloud, internal and external IT service delivery
models that remain unique entities but are bound together by an integrated management
environment, and common technology, processes and policies to optimize agility, enable data
and application portability, and reduce risk.
© 2011 Unisys Corporation. All rights reserved. Page 6

7. Core Areas You Need to Consider
When Moving to the Hybrid Enterprise
Architecture, regulatory compliance, data locality
Applications and more determine appropriate delivery models.
Diverse architectures, operating models and
Data Centers technologies drive varying operating risk and costs.
Management complexity increases, impacting
Management governance, compliance, and financial models
To leverage the capabilities that cloud computing provides, while keeping chaos
from overwhelming IT, a strategic, comprehensive methodology is needed that
spans all IT service delivery models.
© 2011 Unisys Corporation. All rights reserved. Page 7

8. Unisys Point of View:
Getting to the Hybrid Enterprise
You need to:
Develop a framework to:
Applications • characterize applications
• drive placement decisions
• build or update applications with deployment
flexibility in mind
Create a consistent methodology for:
Data Centers • building your own data center
• evaluating service provider delivery models
• ensuring the most efficient, overall footprint
Define a single management environment that:
• addresses a set of cross-model controls
Management • leverages tools to manage compliance, risk,
governance, and costs
© 2011 Unisys Corporation. All rights reserved. Page 8

9. Finding the Right Delivery Model
for Your Applications
Business Service Requirements Applications
& Workloads
Application Development
Business-As-Usual Mission Critical Innovation
Workload Placement
Decision Model
Application Modernization
Workload Placement Decision Model
No single deployment model
is right for all workloads.
Applying a formalized “fit-for-
purpose” approach ensures
Internal Outsourced
that workloads – mission-critical
Data
Internal
Private
Hosted
Private
Public Data and others – are analyzed
Centers Clouds Centers
Clouds Clouds and correctly placed into the
appropriate environments.
Traditional Cloud Traditional
© 2011 Unisys Corporation. All rights reserved. Page 9

10. Unisys Advisory Services:
Workload Placement Decision Model
Understanding the business demand against the capabilities of each model, and
building a plan to optimize the application portfolio.
1 2 3 4
Inventory & Assess Map Workloads to Models Utilize Repeatable Process Placement
Inventory applications; And...which of those We then utilize a repeatable …To place applications in
determine which are not applications can leverage workload/application the best deployment model
optimally deployed alternative deployment migration process… possible
models (e.g. cloud), at how
much effort/cost?
Business-As-Usual Internal
Data
Centers
Traditional
Internal Hosted
Mission Critical Private Private
Public
Clouds
Clouds Clouds
Cloud
Innovation
Outsourced
Data
Centers
Traditional
© 2011 Unisys Corporation. All rights reserved. Page 10

11. A Consistent Approach
to Data Centers
Data Centers
Adopt a methodology consistent across all 8-Track methodology
Data Center deployment models (including
external Clouds) and leverage standards, Management Financial Architecture Security
policy-driven management and Storage Network ITIL/ITSM
Support
Services
comprehensive SLAs.
A consistent methodology for
building and evaluating data
Internal
Internal Hosted
Outsourced center characteristics – one
Data Public Data
Centers
Private Private
Clouds Centers that meshes with the
Clouds Clouds
application modeling – that
Traditional Cloud Traditional optimizes the data center
footprint across delivery models
Common Methodology without breaking processes
and minimizing complexity.
© 2011 Unisys Corporation. All rights reserved. Page 11

12. Most Data Center Effort Involves
Transformation Across 8 Areas
Unisys CloudBuild Services 8-Track Data Center Methodology
Management Tools VM Automation, Physical Provisioning, Lifecycle Management APIs,
and Processes Self-Service Portals, Monitoring, Usage Reporting
Financial Policies,
Budget, CapEx vs. OpEx, Asset Management, IT Chargeback, ROI
Models & Approaches
Physical and Virtual Dynamic Infrastructure Designs, Data Center Design,
Architecture Design Green IT/Sustainability Design
Physical, Network, Application, Identity & Access Management,
Security
Governance/Risk/Compliance, Audit
Policy Management, Backup & Archive, Disaster Recovery,
Storage
Storage Virtualization, Access Control
Network Engineering Shared Network, VLAN Planning, Capacity Planning, Manageability
Service Level Management, Service Request Management,
ITIL / ITSM
Configuration Management, Service Catalog, ITSM
Help Desk Operations, Diagnostic Tools, Application Development,
Support Services
SaaS integrations
This approach is the framework to evaluate traditional data centers and public clouds.
© 2011 Unisys Corporation. All rights reserved. Page 12

13. Use Case:
Large U.S. Government Agency
Background
• Large central services IT organization providing
comprehensive, fee-for-service information technology,
associated operations, security, and technical support Results:
services to a customer base of more than 45,000 who in
• Unisys-led, CloudBuild 8 track workshop
turn service the US public. approach delivered a complete strategic
plan, cost model, technical architecture
Challenge and operations plan which would provide
for:
• Pressure from its end user and sponsor agencies to reduce
costs, expand services and improve transparency. – Standardized operations across both
the existing infrastructure and a
• Sensitive data security requirements and mission critical production Private Cloud
systems limited the Public Cloud as an option. – A self-service Dev/Test internal Cloud
for 500+ developers, configurable
Solution with 5 heterogeneous platforms
• Unisys executed a CloudBuild 8-Track Design Service – Reduction of VM deployment from 5
engagement to: weeks to minutes
– Design a production pilot Development and Test Private Cloud – Transparent “pay per use” IT
– Establish an accurate consumption-based model services
– Create a comprehensive Cloud operations model
– Design an agile and flexible architecture as an extension to the – A model to reduce risks and operating
existing infrastructure expenses
© 2011 Unisys Corporation. All rights reserved. Page 13

14. Consistent Management
of the Hybrid Enterprise
Management
Monitoring & Event • You need a comprehensive
Security & Risk
Management approach to unify the
Management
Policy & management of the Hybrid
Governance Enterprise. This is not a
single product or
Financial Management Service Management technology.
• Rather, it is an integrated
framework that addresses all
five areas for all traditional
Internal Outsourced
and cloud delivery models.
Internal Hosted
Data Public Data
Private Private
Centers Clouds Centers
Clouds Clouds • The goal is to promote
consistency on how each of
Traditional Cloud Traditional
the five process areas are
managed across the complete
Hybrid Enterprise model.
© 2011 Unisys Corporation. All rights reserved. Page 14

15. Building a Hybrid Enterprise Management
Environment Is Challenging & Complex
Requires knowledge and experience in many areas
• Operating experience with all service Monitoring & Event
Security & Risk
delivery models Management Management
– Avoid common first-time mistakes that Policy &
Governance
can waste money and time
Financial Management Service Management
• Ability to integrate & operate multiple
complex technologies and IT
processes
– Managing a single enterprise data
center can be a significant challenge
– Adding multiple delivery models can
quickly overwhelm IT
• Organizational alignment
– Address all levels of the organization
– Clarify impact of change on roles and
responsibilities
– Reduce uncertainty, turnover, and
competing efforts
© 2011 Unisys Corporation. All rights reserved. Page 15

16. Unisys Management Solutions
for the Hybrid Enterprise
Unisys delivers integrated Hybrid Enterprise management solutions that clients can
deploy on-site themselves, or be delivered as a managed service.
Solution Components Integrated Solution Deployment Options
Unisys Advisory Services In-House Deployment
Monitoring
• Unisys ITSM Consulting Service Security Strategy, Planning, Design
& Risk & Event
• Unisys Value Engineering Service Management
and On-Premise Integration
Management of Technologies to Manage
Unisys Managed Services the Hybrid Enterprise
Policy &
• Unisys ITSM-as-a-Service Governance
• Unisys Converged Remote Hosted/Managed Deployment
Infrastructure Management (c-RIM)
Financial Service Strategy, Planning, and
Unisys Security Services Management Management Remote Operation of
Technologies to Manage
• Unisys Managed Security Service the Hybrid Enterprise
• Unisys Application Security Service
© 2011 Unisys Corporation. All rights reserved. Page 16

17. Colt
Background:
• A leading provider of business communications and IT managed
services to enterprises, midsize businesses, and wholesale
organizations throughout Europe, operating in over 19 countries,
34-cities, a 33,000-kilometer network, and 19 data center locations.
Results:
• By collaborating with Unisys to
Challenge: develop the “Powered by Unisys”
solution, Colt gained the enterprise-
• Diversify its offerings in ways that would help customers reduce IT class capabilities it needed to:
ownership costs, increase flexibility, and become more competitive
– Evolve its business model
• Address emerging market demands by combining existing network towards that of a true managed
capabilities with a suite of comprehensive managed IT services IT services provider
• Bring a solution to market quickly – Extend its cloud computing
strategy
Solution: – Enter into new markets
• Branded as “Powered by Unisys” and augmenting its existing – Address the IT needs of both
network services, the new, jointly developed enterprise-class cloud current and future customers via
solution provides a range of services – all of which are delivered a proven, enterprise-class
using Colt’s network of European data centers and based on existing offering
Unisys capabilities, including the Unisys Private Cloud solution and
Unisys Converged Remote Infrastructure Management (c-RIM) • Positioned itself to offer an operating
suite. model that can be quickly brought to
market
© 2011 Unisys Corporation. All rights reserved. Page 17

18. Summary: The Three Core Areas You
Need to Address
Core elements
Applications • Application Development
• Workload Placement Decision Models
• Application Modernization
• 8-Track Methodology
Data Centers -
-
Management
Financial
-
-
Storage
Network
- Architecture - ITIL/ITSM
- Security - Support Services
• Policy & Governance
Management • Monitoring & Event Management
• Security & Risk
• Financial Management
• Service Management
Customers get: Realizing a Hybrid Enterprise that is
• the benefits of cloud Borderless, Virtual, Automated,
• integration of existing infrastructure Visible, Secure
• control over all IT infrastructure
© 2011 Unisys Corporation. All rights reserved. Page 18

19. The Unisys Hybrid Enterprise Vision
Borderless, Virtual, Automated, Visible and Secure
Financial Management Service Management Policy & Governance
NETWORK NETWORK NETWORK
Static & Dynamic
Workload Allocation to
Workload Workload Workload Optimal Infrastructure
Internal Internal Hosted Outsourced Reduced, Optimized
Data Public Data
Private Private Data Center Footprint
Centers Clouds Centers
Clouds Clouds
via Cloud Technology
“Single Pane of Glass”
Integrated Enterprise Management Environment Management stack for
both Cloud & Classic
Infrastructure
Security & Risk Monitoring & Event Management
Key Attributes
Applications Data Centers Management
• Workloads are balanced automatically and • Cloud architectures reduce the need for • One integrated IT management environment
will run on the infrastructure most suitable to excess elastic data center capacity will provide a comprehensive view across all
their requirements • Automation and self provisioning improve infrastructure types– federating all distributed
services and reduce labor costs resources together
• Workload attributes are tracked to maintain • Self-service interfaces will allow the ability to
optimal performance through both • Policy Management ensures controls,
performance and cost are appropriately rapidly access, change both onsite and cloud
applications and infrastructure changes resources to optimize cost, compliance, security,
balanced
and infrastructure performance.
© 2011 Unisys Corporation. All rights reserved. Page 19

20. Unisys Offers Comprehensive
Solutions for the Hybrid Enterprise
Offering End-to-end Capability
Plan, Design &
Advise Operate Manage
Implement
• Application Advisory • Application • Unisys Secure Cloud • Unisys Converged
Services Transformation • Unisys Secure Private Remote Infrastructure
• Advisory Services Services Cloud Management Services
for Data Center and • CloudBuild Services • Unisys Hosted Secure • Unisys ITSM as
Cloud Transformation • Planning, Design & Private Cloud a Service
• ITSM Consulting Implementation • IT Outsourcing
Services Services for Data • Application Outsourcing
• Value Engineering Center Transformation
Service • Application Security
Services
Built On a Solid Services Platform
© 2011 Unisys Corporation. All rights reserved. Page 20

21. How Can We Help You Get Started?
Starting points on the road to the Hybrid Enterprise
Advisory Services for
Application Advisory CloudBuild Unisys Secure
Data Center & Cloud
Services Accelerator Cloud
Transformation
Business Goals
Internal
Internal
Private
Data
Centers Discover Roadmap & Clouds
Traditional Discovery
Business Objectives
Report Hosted
Internal Hosted
Private
Public
Private
Clouds
Private
Clouds
Clouds Clouds
Cloud
Business Capabilities
Plan & Design
Analyze SOW Public
Outsourced Clouds
Data
Centers IT Capabilities
Traditional
Extend your existing application, data center and management
investments to create your Hybrid Enterprise © 2011 Unisys Corporation. All rights reserved. Page 21

22. Unisys and the Unisys logo are registered marks of Unisys Corporation.
Any other brands and products referenced herein are acknowledged to be
trademarks or registered trademarks of their respective holders.
© 2011 Unisys Corporation. All rights reserved. Page 22