The document discusses engaging multiple generations in organizations. It notes the different generational mixes currently in the workforce and common myths. Each generation - Traditionalists, Baby Boomers, Generation X, and Generation Y - have different work styles and motivations. Organizations must address the leadership gap as Baby Boomers retire and leverage the strengths of each generation. Suggested steps include acknowledging each generation's value, recruiting emerging leaders, being flexible, and cross-generational sharing of information.
7. Traditionalists
7
Catalyst for npos
Top down
management
Respect for authority
Separate home & work
Conformist
Value of work vs.
personal meaning
Hardworking, loyal,
thrifty,
AHMI January 5, 2011
8. Boomers
8
Formalized sector
Appreciate hierarchy &
inclusion
All about respect
Self-improvement
Strong work ethic
Optimistic & idealistic
Desire flexibility
Workaholic
Appreciate recognition
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10. Millennials Work Style
10
Digital natives
Independent but
interactive
Questions the status quo
Desire mutual respect
Celebrate diversity
Express to express -- not
impress
Acknowledgement for
being her
Civically-minded
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11. What Tenured Professionals Want
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Next Gen Training
Acknowledgment
Engagement
Respect for legacy
Dialogue
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12. What the Next Gen Wants
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Advice
Acknowledgment
Shared ownership
Opportunity to lead
Flexibility
Sector history
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13. How has this affected nonprofits?
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Work ethic
Time management
Communication
Retention
Priorities
Respect
Trainings
Entitlement
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14. Where are we similar*?
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We receive great reward
For our work
From our teams
Common belief that we are
contributing to society and
our current jobs
Satisfaction from our
professional
accomplishments
We have
We want
Dedication to the sector
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A desire to learn
A desire to be
acknowledged
A desire to be rewarded
To be trusted, valued and
respected
To succeed
16. Defining the Leadership Gap
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The period of time when executive Boomers are
preparing to leave their leadership roles to when new
leadership is installed.
Describes not only temporal gaps, but perceptual
gaps in what well-qualified leaders look like.
The lack of communication, preparation, and
support available among multiple generations of
leaders.
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17. Defining the Problems*
17
Replacement Theory
Staying On Top
Redefining the Position
Recognition Problem
New Structures and Practices
*Working Across Generations, 2009
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18. Replacement Theory
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Not enough people to fill leadership gaps so we need
to develop a pipeline.
Not very motivating or innovative
Solution: If we recruit and train enough people we
won’t have a problem. Develop a pipeline.
Target MBAs
Recruit into the sector
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19. Staying On Top
19
Current EDs stay in charge and there is little to no
room for the next generation to lead and redefine the
sector.
Parallel activities will exist where Boomer-led orgs
will continue as usual and the next gen will start new
orgs.
Solution: Find ways to integrate these new ideas into
the sector. Shift Boomer leadership roles in the
sector.
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20. Redefining the Position
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The traditional idea of the Executive Director is no
longer appealing or effective.
Solution: Look to new models of leadership that
distributes the responsibilities of the ED.
Examples:
Co-directors
Flattened hierarchy
Team approaches
Coaching
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21. Recognition Problem
21
There is a generation ready to step up to the plate
that feels invisible to the current leadership.
Solutions:
To recruit, look in your own back yard
Acknowledge current contributions of next gen leaders
Shift mental models – diversity, mentorship
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22. New Structures and Practices
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Current organizational structures are outdated.
Solution: Evaluate current models and redefine
structures
Outcomes:
Innovative, flexible, and fun orgs
Advance the sector
Support current staff
Attract and build the next generation of leadership
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24. Top 10 Ways to Leverage the Generations
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1.
2.
3.
4.
5.
Acknowledge each generation’s value
Recruit more emerging leaders into leadership
roles
Encourage work/life balance – be flexible
Invest in diverse strategy development process
Overhaul in performance appraisal system
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25. Top 10 Ways to Leverage the Generations
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6. Create internships/mentorships
7. Invest in professional development
8. Make it possible to hand over
leadership/succession planning
9. Be flexible and innovative
10. Create opportunities to share information cross
generationally
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26. Websites and Blog Resources
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Websites/Orgs
Blogs
Building Movement Project
Young Nonprofit
Rosetta Thurman
Professionals Network
(YNPN)
Emerging Practitioners in
Philanthropy
CompassPoint
The Chronicle of Philanthropy
Nonprofit Workforce
Coalition
Bridgespan Group
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New Voices in
Philanthropy
Nonprofit Consulting
Café (San Diego)
Nonprofit Leadership
601 (San Diego)
27. Publications and Articles
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Working Across Generations
Work With Me: Intergenerational Conversations for
Nonprofit Leadership (workbook)
Ready to Lead? Next Generation Leaders Speak Out
Stepping Up or Stepping Out
Daring to Lead
Next Generation and Governance
Executive Transition in San Diego’s Nonprofit Sector
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28. Next Gen Philanthropy Resources
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21/64: www.2164.net
Resource Generation: www.resourcegeneration.org
Millenial Donors: A Study of Millenial Giving and
Engagement Habits
The Next Generation of American Giving
Creating Change Through Family Philanthropy
Passing the Torch: Attracting and Cultivating the
Next Generation of Philanthropist
Trading Power
Legacy & Innovation
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30. THANK YOU
30
Emily Davis, MNM
www.edaconsulting.org
emily@edaconsulting.org
(303) 652-7536
www.edaconsultingcafe.blogspot.com
Twitter: @edaconsulting
www.Facebook.com/EDAConsulting
AHMI January 5, 2011
Hinweis der Redaktion
Small group: What experiences influenced and informed you as you grew up? Break up based on tables.
What has influenced these generations?
We are influenced in these generations by key activities/shared reference points – world wars, 9/11, women’s movement
Boomers: Martin Luther king, Jr., Gloria Steinam, The Beatles, tv, vietnam war protests
Gen X: Bill Gates, internet, Rodney King, Berlin Wall, Apartheid, Madonna, children of divorced parents, Seinfeld, Friends
Gen Y: 9/11, Facebook, ipods, American idol
Millenials are going to be second in size to Boomers – could rival the size depending where we call the end of the generation
On the left: total US population by generation
On the right:
From Catalyst.org
Emily’s comments – catalyst…, management style
MOTIVATIONS: Leaving a legacy; Security defined as safety, money; Loyalty; Their health; God, duty and country; Education; Being useful; Pride; Fear
MARKETING - THINK: Conservative imagery; Legacy; Family; Healthy couples; Won’t spend a lot; Well-known brands
Caption from 2008 stat
Emily – appreciate hierarchy and inclusion; want to be recognized for their contributions to the sector both in the past and NOW. Want to be asked questions about their work in the sector, want the next generation to learn from them
INFLUENCERS: Martin Luther king, Jr., Gloria Steinam, The Beatles, tv, vietnam war protests
Build the infrastructure of the nonprofit sector – learning by doing, improvisation – hasn’t helped with transferring the knowledge and skills of the sector. Can be resentment from these folks who have worked SO hard for the sector and see the younger generations doing things in a more sustainable way.
MOTIVATIONS: Money; Status; Toys; Fear of failure; Guilt; Transformation; Making a Difference; Accomplishments; Being best in class; Having choices; Sharing shows up as teamwork; Respect; Service; Process
MESSAGING: Work hard and deserve it; Keeping up with the Jones’; Didn’t get it as a kid so I am taking care of myself; Living the good life defined by materialism
IMAGERY: Healthy
Self-reliant: bend rules if they need to
Striving for work life balance
Lives for today
Distrust of corporate america
The boomers are a hard act to follow,
More self reliant – like to solve own problems
Quick fix – sound-byte processing and instant gratification
Collaborative and independent – they work well independently, but also on teams
You will find more movement between jobs with this group
Direct communicators – don’t want to read between the lines. Just tell me what you want to say.
Financially-motivated – huge amounts of debt from school loans, housing, etc.
MOTIVATIONS: Money; Balancing work and home/family; Results; Efficiency; Money; Challenge; Flexibility; Healthy lifestyle; Hybrids – making things their own
MESSAGING: Straight talk; Get to the benefit or result; No B.S or unsubstantiated claims; Informal; Reduce sexism; Increase Environmentally friendly verbiage; Humor; Thought provoking comments
IMAGERY– Inclusive
Digital natives/Civic minded- think globally because they have more global community access than any other generation. Use their practical know-how to make an impact
Independent but interactive – collaborative as well as independent.
Multi-taskers, want customization
MOTIVATIONS: Relationships; Varied experiences; Celebrity; Feedback; Mutual respect; Happiness; Materialism; Cause; Creativity; Community; Environment; Money; Having experiences
MESSAGING: Green and NOT green washing; Sexy
IMAGERY: Multiracial imagery
Advice from the older generations that will inform their leadership
Acknowledgement: commitment to the sector, new leadership ideas, structures and vision for the sector.
Shared ownership of the sector
Flexibility from older generations about new leadership qualities and management styles
The real stories behind organizations and the sector – the good, the bad, and the ugly.
Challenges: long hours make it difficult to have a life outside of work, going back to school, change jobs, look at different interests, have families; more plugged in than previous generations
Reasons for working for an NPO:
Enjoy giving back to the community - 82%
Personal sense of satisfaction - 81.5%)
Positive work environment - 58.3%
Professional challenges - 57.2%
Co-workers - 56%
Working with clients: 42.7%
Encouraging and supportive leadership: 40%
Professional development opportunities: 37%
Other: 3.4%
Financial compensation: 2.8%
Sherri to look for emerging leader corporate stats
How have generational differences affected your organization?
*CCL Emerging Leaders Research by Ross DePinto, 2003
According to a 2004 Annie E. Casey Foundation survey, “more than 2,200 nonprofit organizations found that 65 percent of respondents expected to go through a leadership transition by 2009, while just 57 percent had experienced a transition during the past 10 years (2005, p.2).”
In 2006 in San Diego, 68% of the nonprofit leaders expected to leave within 5 years. (Executive Transition in San Diego’s Nonprofit Sector)
In 2006, report indicated that there would be 640,000 vacant senior management positions in the nonprofit sector in next 10 years (the Leadership Deficit)
45% of respondents in a YNPN report stated that they will leave the nonprofit sector. Why? (Stepping Up or Stepping Out)
Originally thought there was one specific problem to be solved, but that is not the case. There are multiple leadership problems to be addressed for the future of nonprofits
Multilayered issues related to leadership.
This is the most common identification of the problem, but there are issues wit
More attractive to new leaders
Be flexible about what the image of leadership is
Despite the outward promotion of hiring people of color only 17% of exec dir are people of color and yet we know the US population is becoming more diverse. We need to reflect that diversity in our leadership.
Boomer leaders are really busy and often don’t know how to develop the next generation of leaders
Hierarchal organizations that were created in the 60s and 70s – popular business model that eventually became bureaucratic
Little support from funders or boards to make change that would make decision-making and process more appealing.
Small group question: Now that you know what you know about the generations, where do you see the opportunities?
Sherri to start and we’ll switch off. Sherri – odd; Emily - even
Mentorship – define the relationship, clarify expectations, pay attention to race and ethnicity, teach older leaders (older mentors may not automatically know how to mentor)