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1
Closing the
communication gap
How institutional investors
are building
risk-aware cultures
David Line
Managing Editor, Industry
& Management Research
May 2013
2
This presentation contains select findings only from the Closing
the Communication Gap report.
To view the full report please visit:
http://www.managementthinking.eiu.com/closing-communication-gap.html
3
Core questions
What quality of information does the business receive from the
risk function?
How effectively does the risk function communicate with other
areas of the business?
Is the risk function is well understood?
How well are managers and staff are incentivised to achieve risk
objectives?
How do these issues compare globally?
4
Research methodology
5
Survey demographics
6
Survey demographics
7
Key findings
8
1. Risk awareness has changed dramatically
9
2. Reputation is as big a concern as market risk
10
3. Risk priorities do not always align
11
3. Risk priorities do not always align
12
4. Internal risk information is not always good
13
5. Confusion over the role of the risk function
14
6. Europe has the biggest communication gap
15
…and pays for it
16
7. Risk committees provide the bedrock for more
cohesive risk frameworks
17
8. CROs are increasingly on executive boards…
18
9. But incentives to meet risk targets are sporadic
19
10. Paying for risk objectives makes risk management pay…
20
11. …as does better communication
21
12. Whistleblowers unite
22
Closing the
communication gap
Thank you
David Line
Managing Editor, Industry
& Management Research
May 2013

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Closing the communication gap - How institutional investors are building risk-aware cultures