The group assignment for Human Resource Management class. We have to analyze the application case of Recruiting Europe and answer the questions respectively.
3. CASE SUMMARY
Talent Spotting Spectrum (TSS), headquartered in
Barcelona and Madrid (spain), is a HR consulting agency
specialising in the recruitment and selection of
international staff and sales staff. The company plans to
open another branch in Italy. John, who works at the
agency after graduating from British University in Human
Resource Management, is given his first task to write job
descriptions for two generic posts, which are Account
Manager and HR Consultant. The job descriptions are as
follows:
4. CASE SUMMARY
Account Manager
◎Analyse new business opportunities
◎Deliver formal business presentations
◎Manage a team of HR consultants
◎Select, interview and present candidates to clients.
HR Consultant
◎Find the right person to match requirements
◎Maintain excellent relation with clients
◎Advertise job opportunities on the different TSS website
and find resumes that have been posted on others.
5. QUESTION
Referring to the duties listed above, make a
list of the competencies required for each
job.
?
7. ACCOUNTS MANAGER
Job Description Competencies Required
1. Analyze new business
opportunities
Awareness (behaviour)
• fact finder and has strong
information
Strategic Thinking
• ability to anticipate the outcome of
the business decision (profitable or
not)
2. Deliver formal business
presentation
Confidence (behaviour)
• Have strong belief and full
assurance
Presentation Skills
• good in delivering speech
8. ACCOUNTS MANAGER
Job Description Competencies Required
3. Manage a team of HR
Consultant.
Leadership (skills)
• able to give command and
work in a team
4. Selects, interview and
present candidates to client.
Networking Skills
• able to get a broad
network for business
purposes
Decision Making Skills
• Able to choose and pick out
the best candidates
10. HR CONSULTANT
Job Description Competencies Required
1. Find the right person to
match requirement
Decision Making (skills)
• capable in selecting the best
person between possible
candidates to match with the
job requirement.
2. Maintain excellent relation
with client
Interpersonal (skills)
• able to get along with each
others while getting the job
done.
11. HR CONSULTANT
Job Description Competencies Required
3. Advertise job opportunities
on the different TSS Websites
and find resumes that have
been posted on others.
Technology (Skills)
• accuracy and attention to
detail
• computer literacy
12. CONCLUSION
One must be able to identify the skills, ability
and knowledge that need to possess by the
employee to move among jobs.