EarlyBridge

Amsterdam Area, Netherlands, Noord Holland Netherlands

Apparel / Fashion

Christiaan Pothoven is a partner in EarlyBridge, specialist in customer experience and one-to-one customer contact. Christiaan specializes in advising clients in multi-channel management and in developing customer-centric processes through Customer Journey Mapping initiatives. He combines creative thinking with practical implementations. After a career in sales, distribution and customer experience & innovation at ABN AMRO, Christiaan joined EarlyBridge in 2007 as a partner, leading the multi-channel client activities. He advises clients like Philips, the Dutch National Railway, Ziggo and Makro on the effective use of channels in multi-channel customer journey’s. Alongside his role a...