1. QuickGuide:
Order Entry (OE) Training
1 Perfectly CLEAR Order Entry training
The Perfectly CLEAR Order Entry course is available online at any time via the following link:
http://clearwire.skillport.com/skillportfe/login.action
Your user name is your clearwire.com email address and the password is “welcome”.
2 Order Entry System Practice
Real‐world OE practice is available via the Order Entry Training Portal:
http://training‐www.clearwire.com/sales/
This is the same training environment that our system developers use. This environment is based on the last available
production release code, so it should look exactly the same as the Sales order entry system used in the field. If you came
onboard after the last production release, your login will not be in the system – you can email the ServiceDesk at
servicedesk@clearwire.com to have it added.
Since this is a training environment, some of the items can be forced – below we have given you the information you would
enter in these areas. In most areas, you can enter any information – if you get a poor or unexpected response, try again! If you
have difficulty with the training environment, please contact the ServiceDesk at servicedesk@clearwire.com.
Login Login Name: training
https://training‐ Password: Pass1234
www.clearwire.com/sales (Note: You can also try your BOSS/OE Login Name with the
above password – if your login is new, however, you may
not yet be in the system.)
Pre‐qualify the Address Passes Prequalification:
(The address results may change 200 Glenridge Point Pkwy
as the system updates. Practice Atlanta, GA 30342
using local addresses in your area
for different results.)
Fails Lat/Long step of prequel (Change information or
look up on a map):
2860 Mount Olive Drive
Decatur, GA 30033
Mobility Service Only:
100 Kingspoint Ave
Las Vegas, NV 89120
No Service:
100 Kingspoint Ave
Las Vegas, NV 89120

2. Credit Check Pass:
First Name: Mike
Last Name: Approved
Phone (day): 670‐123‐1234
Phone (even): 670‐123‐4567
DOB: Jan 01, 1967
SSN: 455 63 3838
“D” Credit Result:
First Name: Mike
Last Name: deniedD (case sensitive)
Phone (day): 777‐777‐7777
Phone (even): 777‐777‐6666
DOB: Dec 01, 1977
SSN: 455 63 3838
Plan Selection Any choice will work, click Start Order.
Service Plans  Any combination of choices will work.
 Add Voice once to see how the order flow works.
 Click Continue to Check Out.
Dealer Information MAC Address:
(Equipment Information)  Make up a 12‐digit number using any
combination of 0 through 9.
(Note: Many numbers have already been used in the
system so keep trying and you’ll find a combination
that works. Example: 998877665544)
 Any number you use will not be available after
you click Next.
 You can also check the “I did not issue
hardware. Ship to customer” box.
 Click Next.
Clearwire Checkout Customer Information:
Make appropriate selections
Shipping Information:
Enter appropriate information
Billing Information:
CC number: 5431 1111 1111 1111
Exp. Date: 08/2014
Security Code: 333
Credit Check Information:
Use above information
Security Information:
Create unique information
Terms and Conditions:
Accept T&Cs to move forward
Review Your Order Click Place Order
Order Complete Order information is displayed
Rev 07/13/09