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Social Media Adoption The IBM Story Dvir Reznik IBM Software Group Dvir Reznik IBM Software Group
 
It’s all about the people,  YOU !
What are we discussing today? W/E 2.0 – what? why? who? Why should I care? The IBM story
Web 1.0 - Reading 45,000,000 content consumers 250,000 publishers Partially based on Dion Hinchcliffe’s Web 2.0 blog User-Generated Content Published Content
Web 2.0 - Participation 1,000M content consumers 80,000,000 publishers User-Generated Content Published Content Collective Intelligence Partially based on Dion Hinchcliffe’s Web 2.0 blog
The Long Tail
The Long Tail amazon.com sales Amazon.com inventory: 3m books Barns and Noble store: 200k books iTunes songs
Social computing enhances social networks Social x, Social y, Social z
What are we discussing today? W/E 2.0 – what? why? who? Why should I care? The IBM story
 
Change…
You are the next workforce – Gen Y ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Connecting to the Net.Generation: What higher education professionals need to know about today's students, NASPA; First edition (March 29, 2007)
 
E2.0 Adoption 'Businesses that won't implement Web 2.0 tools will stay behind'  Darko Herlick, Gartner VP and CIO
E2.0 solutions can help corporations: ,[object Object],[object Object],[object Object],[object Object]
What are we discussing today? W/E 2.0 – what? why? who? Why should I care? The IBM story
ENTERPRISE 2.0 AT IBM Communities Blogs Dogear Activities Profiles 2002 2005 2008 Persona  Bluepages & Persona redesigned Connections Profiles BlueGroups  Community tools  Community Map  Connections Communities  BlogCentral  Connections Blogs Dogear  Connections Dogear  Instant  Collaboration OpenActivities Connections Activities Activity Explorer
 
ACL – 7 Levels Personalization Function Based Access Low Cost Channel Web 2.0 and UGC Profile based Personalization
Blog Central Dogear Lotus Connections Enterprise Tagging System Hannover Fringe3/4 DB2 on Rails Podcasting Pilot TAP The River Lasso Effective Meetings Wiki Central Enterprise Mashups XING Forums On The Web Tommy! ThinkPlace PassItOn BlueMail QEDWiki Activity Centric Computing The Greater IBM Connection WebAhead SameTime 7.5.1 OpenAJAX Lotus Quickr Many Eyes w3 Media Library RSS Cattail Beehive
Something old … ISSI is the OLD way to get software from IBM … Supported by IBM so you can call the help desk
The NEW way to get software at IBM … TAP = Technology Adoption Program … where ideas come to life!
Social media @ IBM Holds over  514,000 profiles  and is the hub of user requests & all applications authentication for IBM. Home of over  364,351 bookmarks  with  917,562 tags . Serving a contributor population of 11,597 with enterprise search access to all IBMers. Houses  361 public communities, 154 private communities  with over  3,800  unique  members . Enables ad hoc collaboration with over  29,735 active activities  for  56,633 users . Hosts  10,847 weblogs, 89,682 entries  with  37,349 users  and  18,758 tags .  Used by IBMers as a source of idea and information sharing.  Connecting and empowering IBM’ers  so they can respond faster using innovative solutions
IBM’s Bluepages …. (basic profiling)
 
 
Advanced Profiling  Fringe  Automatic pulls from public sources Beehive   Personalized profile (like Facebook)
Social Bookmarking Lotus Connections Dogear = IBM Social Bookmarking Store your bookmarks centrally Share your bookmarks Tag your bookmarks Improve searchability Maintain a common set of reference materials for a community or team A relatively small number of people dogear  BUT All 350,000 employees can benefit
Cattail Cattail is person-centric file sharing Buddy Lists My Collections  Search Cattail for files of interest like you would Google Search for People Set up your watchlist Keep it SOCIAL!
What have we discussed today? W/E 2.0 – what? why? who? Why should I care? The IBM story
Thank you!  Questions? read:  dvirreznik.blogspot.com  follow:  twitter.com/dvirreznik connect:  linkedin.com/in/dvirreznik  see:  flickr.com/photos/dvirreznik review:  slideshare.net/dvirreznik  bookmark:  del.icio.us/dvirreznik friends:  facebook.com

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Social Media Adoption - The IBM Story

  • 1. Social Media Adoption The IBM Story Dvir Reznik IBM Software Group Dvir Reznik IBM Software Group
  • 2.  
  • 3. It’s all about the people, YOU !
  • 4. What are we discussing today? W/E 2.0 – what? why? who? Why should I care? The IBM story
  • 5. Web 1.0 - Reading 45,000,000 content consumers 250,000 publishers Partially based on Dion Hinchcliffe’s Web 2.0 blog User-Generated Content Published Content
  • 6. Web 2.0 - Participation 1,000M content consumers 80,000,000 publishers User-Generated Content Published Content Collective Intelligence Partially based on Dion Hinchcliffe’s Web 2.0 blog
  • 8. The Long Tail amazon.com sales Amazon.com inventory: 3m books Barns and Noble store: 200k books iTunes songs
  • 9. Social computing enhances social networks Social x, Social y, Social z
  • 10. What are we discussing today? W/E 2.0 – what? why? who? Why should I care? The IBM story
  • 11.  
  • 13.
  • 14.  
  • 15. E2.0 Adoption 'Businesses that won't implement Web 2.0 tools will stay behind' Darko Herlick, Gartner VP and CIO
  • 16.
  • 17. What are we discussing today? W/E 2.0 – what? why? who? Why should I care? The IBM story
  • 18. ENTERPRISE 2.0 AT IBM Communities Blogs Dogear Activities Profiles 2002 2005 2008 Persona Bluepages & Persona redesigned Connections Profiles BlueGroups Community tools Community Map Connections Communities BlogCentral Connections Blogs Dogear Connections Dogear Instant Collaboration OpenActivities Connections Activities Activity Explorer
  • 19.  
  • 20. ACL – 7 Levels Personalization Function Based Access Low Cost Channel Web 2.0 and UGC Profile based Personalization
  • 21. Blog Central Dogear Lotus Connections Enterprise Tagging System Hannover Fringe3/4 DB2 on Rails Podcasting Pilot TAP The River Lasso Effective Meetings Wiki Central Enterprise Mashups XING Forums On The Web Tommy! ThinkPlace PassItOn BlueMail QEDWiki Activity Centric Computing The Greater IBM Connection WebAhead SameTime 7.5.1 OpenAJAX Lotus Quickr Many Eyes w3 Media Library RSS Cattail Beehive
  • 22. Something old … ISSI is the OLD way to get software from IBM … Supported by IBM so you can call the help desk
  • 23. The NEW way to get software at IBM … TAP = Technology Adoption Program … where ideas come to life!
  • 24. Social media @ IBM Holds over 514,000 profiles and is the hub of user requests & all applications authentication for IBM. Home of over 364,351 bookmarks with 917,562 tags . Serving a contributor population of 11,597 with enterprise search access to all IBMers. Houses 361 public communities, 154 private communities with over 3,800 unique members . Enables ad hoc collaboration with over 29,735 active activities for 56,633 users . Hosts 10,847 weblogs, 89,682 entries with 37,349 users and 18,758 tags . Used by IBMers as a source of idea and information sharing. Connecting and empowering IBM’ers so they can respond faster using innovative solutions
  • 25. IBM’s Bluepages …. (basic profiling)
  • 26.  
  • 27.  
  • 28. Advanced Profiling Fringe Automatic pulls from public sources Beehive Personalized profile (like Facebook)
  • 29. Social Bookmarking Lotus Connections Dogear = IBM Social Bookmarking Store your bookmarks centrally Share your bookmarks Tag your bookmarks Improve searchability Maintain a common set of reference materials for a community or team A relatively small number of people dogear BUT All 350,000 employees can benefit
  • 30. Cattail Cattail is person-centric file sharing Buddy Lists My Collections Search Cattail for files of interest like you would Google Search for People Set up your watchlist Keep it SOCIAL!
  • 31. What have we discussed today? W/E 2.0 – what? why? who? Why should I care? The IBM story
  • 32. Thank you! Questions? read: dvirreznik.blogspot.com follow: twitter.com/dvirreznik connect: linkedin.com/in/dvirreznik see: flickr.com/photos/dvirreznik review: slideshare.net/dvirreznik bookmark: del.icio.us/dvirreznik friends: facebook.com