4. PERFORMANCE MANAGEMENT
(Bohlander & Snell, 2007)
The process of creating a work environment in
which people can perform to the best of their
abilities.
(Noe, et al, 2008)
The process through which managers ensure
that employees’ activities and outputs are
congruent with the organization's goals.
4
7. An Organizational Model of Performance
Management
Organizational
Strategy
Long and short
term goals
and values
Individual
Attributes Individual Objective
(skills, abilities) Behaviors Results
Situational
Constraints
Culture and
economic
conditions
7
8. PERORMANCE APPRAISAL
(Bohlander & Snell, 2007)
A process, typically performed annually by a
supervisor for a subordinate, designed to help
employees understand their roles, objectives,
expectations, and performance success.
(Noe, et al, 2008)
the process through which an organization gets
information on how well an employee is doing
his or her job.
8
9. PERORMANCE APPRAISAL
(Ivancevich, 2007)
Activity used to determine the extent to which
an employee performs work effectively.
Also known as performance evaluation,
personnel rating, merit rating, employee
appraisal etc.
9
10. PERFORMANCE APPRAISAL
Appraisal is a process that provides an analysis
of a person’s overall capabilities and potential,
allowing informed decisions to be made for
particular purposes.
An important part of the process is
assessment, whereby data on an individual’s past
and current work behaviour and performance are
collected and reviewed.
10
12. APPRAISAL & PERFORMANCE
MANAGEMENT
Motivation
Development
Planning
Legal Compliance
Communication
HRM Research
12
13. Appraisal & Performance Management
Rationalization and justification for appraisal
Improving motivation and morale
Clarifying expectations and reducing ambiguity about performance
Determining rewards
Identifying training and development opportunities
Improving communication
Selecting people for promotion
Managing careers
Counseling
Discipline
Planning remedial actions
13
16. PM AND PA: Conclusion
PM is a goal-oriented process directed towards
ensuring that organizational processes are in place
to maximize productivity of employees, team and
ultimately the organization.
PM is a dynamic, ongoing and continuous process.
All parts of the organization should be integrated
and synchronized to achieve organizational
effectiveness.
Every HR functions contributes PM particularly
PA and training.
16
17. PM AND PA: Conclusion
PA is a formal system of review and
evaluation of individual or team task
performance.
PA is critical to the success of PM.
Effective PA system evaluates
accomplishments and initiates plan for
development, goals and objectives.
PA is not an end in itself , but rather the
means to impact performance.
17