1. B. Dumonceaux LinkedIn Profile
(314) 606-9198 Page1
BENEDICT J. DUMONCEAUX
(314) 606-9198
DumonceauxB@Juno.com
LinkedIn Profile
EXPERIENCE
DeVry University 2011 – Present
PROFESSOR
Teach Psychology, Sociology, Microsoft Office, Business, Management Skills, Critical Thinking.
Lindewood University 2012 - Present
PROFESSOR
Teach graduate courses in Business Statistics, Economics, Business Information Systems, Leadership,
Communication Process, Motivation and Organizational Communications.
Learning Unlimited Inc. 2008 --- 2011
SENIOR FACILITATOR
Presented top quality programs on the latest leadership techniques and tools. Provided consultative services to
clients on leadership challenges and practical solutions. Worked in Oil and Gas industry training supervisors and
crews in teambuilding, leadership and supervisory skills.
McCarthy Building Company, Inc. 1997 - 2008
SENIOR TRAINING MANAGER
Assessed training needs of 1,500 employees within a national company. Designed, wrote and presented training
programs in a variety of construction business areas for a national construction company where none existed in its
150 year history. Instrumental in establishing the company’s first training department and developmental
curriculum. Participated in annual strategic planning sessions of company executives for the advancement of
training and performance improvement. Developed strategies in knowledge management with Information Systems
specialists. Provided organizational development services and support to five business units. Brokered training
delivered by internal and external training suppliers.
Curriculum:
leadership negotiating
customer service supervisory skills
presentation skills management development skills
problem solving/decision making conflict management
mechanical, electrical and plumbing job cost accounting
performance appraisals and coaching performance improvement
time management & organizational skills project management
coaching & mentoring quality/process improvement tools
software applications team development and management
Accomplishments:
Created the company’s first corporate training department.
Developed first-of-a-kind career programs for field engineers, superintendents, project managers, business
development directors, and executives.
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Created company training intranet
Redesigned and developed company internet
Developed and presented programs for high potential leaders as part of company’s succession plan.
Developed on-line training programs for Oracle
Swank Audio Visuals 1993 - 1997
NATIONAL TRAINING DIRECTOR
Determined training needs, designed, wrote, presented and evaluated professional development programs for a 60
year old national company where none existed. Developed a first-of-a-kind performance improvement structure and
training curriculum. The company had 80 offices in major cities across the United States. Designed and used
experiential learning activities in training programs. Instrumental in assisting the company CEO, president, vice
presidents, area and divisional managers think through performance problems and facilitated problem solving teams.
Brokered training delivered by internal and external suppliers. Wrote and revised technical equipment guides on
audiovisual equipment. Provided organizational development support to departments. Directed the activities of one
Performance Improvement Manager and six trainers.
Curriculum:
leadership negotiating
superior customer service supervisory skills
presentation skills management development skills
problem solving/decision making conflict management
hiring and interviewing communication skills
performance appraisals and coaching running a small business
time management & organizational skills meeting planning
coaching & mentoring quality/process improvement tools
software applications team development and management
Accomplishments:
Created the company’s first training department.
Developed first-of-a-kind career programs for directors, executives and administration staff.
Developed leadership assessment and training programs.
Customer service improved by 60%, employee retention increased by 45%.
Reduction in costs from repeated mistakes was reduced by 50%.
Maritz Communications Company 1990 - 1992
TRAINING MANAGER
Assessed organizational and program needs, developed work plans for training and educational programs, developed
budgets, coordinated work of design and production staff. Assured the application of effective training principles, evaluated
the instructional design, development and delivery of training programs. Managed leadership development and assessment
programs. Produced effective solutions and provided leadership to training staff. Assured actions were consistent with
goals and objectives of training programs for Fortune 500 clients. Provided O.D. services and project management to
internal and external clients. Selected, hired, trained and evaluated professional trainers.
Accomplishments:
All projects were completed on time and within budget.
INSTRUCTIONAL DESIGNER
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Designed videos, audio programs, trainer and participant guides for various product and service industries.
Conducted needs assessments and job/task analysis. Designed validation, testing and evaluation procedures.
Planned and managed instructional design projects.
Curriculum:
leadership negotiating
quality improvement processes and tools supervisory skills
presentation skills management development skills
selling and persuasion skills conflict management
hiring and interviewing professional communication skills
performance appraisals and coaching problem solving
time management & organizational skills meeting planning
coaching & mentoring team development and management
software applications training-the-trainer
decision making
McDonnell Douglas Information Systems Company 1986 - 1990
INSTRUCTIONAL DESIGNER/SENIOR INSTRUCTOR
Instructed and planned the activities between students, instructors and seminar training materials in structured
techniques of analysis, development, implementation and evaluation of information systems. Designed
quality/process improvement procedures for computer systems. Supervised the selection, training, and scheduling
of 20 instructors. These instructors provided consultation services to 400 outside clients of Fortune 500 companies.
Designed and presented programs in selling of services and products. Taught customized software application
programs.
Accomplishments:
Redesigned software training curriculum. Increased sales of curriculum by 40%.
Increased hiring and training of contracted instructor pool which increased consultative sales by 50%.
U.S. Army 1979 - 1986
SENIOR TRAINING MANAGER
Coordinated and supervised the administration of training programs for 5000 people. Conducted needs assessments and
evaluation of training programs. Developed curriculum, pilot, validation, testing and evaluation procedures. Scheduled
training, negotiated contracts with outside vendors, managed budgets and staff members. Facilitated problem-solving
teams.
TRAINING & LEARNING STRATEGIST
Developed learning strategies using various learning and training methodologies. Prepared objectives, defined content,
selected and sequenced activities of training programs for 800 managers, administrators and instructors within a 20-state
region. Evaluated the effectiveness of course materials, training programs, participant performance, and instructional
methodologies. Developed and taught leadership assessment and development skills, team building, problem solving, time
management, experiential learning, management skills, leadership, safety, presentation/public speaking, problem
solving/decision making, supervisory skills and software applications.
INSTRUCTOR TRAINING SPECIALIST
Trained instructors in presentation and teaching techniques. Instructed managers and supervisors in Leadership,
project management, negotiating, team building, persuasion skills, conducting effective meetings, supervision skills,
leadership techniques, conflict resolution, communication skills, creative thinking, time management, safety,
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equipment operation, presentation skills, and performance appraisals. Assessed skills and potential of future leaders.
Wrote and revised instructor and participant guides, technical manuals, curriculum, testing and evaluation materials.
EDUCATION
DOCTORAL STUDIES IN ADULT LEARNING AND EDUCATION
University of Missouri
MASTER OF SCIENCE IN SYSTEMS MANAGEMENT
University of Southern California
BACHELOR OF SCIENCE IN PSYCHOLOGY
St. John’sUniversity
PROFESSIONAL DEVELOPMENT TRAINING ATTENDED
Achieve Global Facilitator Certification, Development Dimensions International Trainer Certification, Creative
Training Techniques I & II, Accelerated Learning, AGC Supervisory Training Program Trainer Course, Web-based
Instructional Design Workshops, DiSC Trainer Certification
SOFTWARE APPLICATIONS
Microsoft Office Professional 2007 & 2010, Windows 2010 & WebEx, Oracle, Captivate, Blackboard LMS, E-
college LMS
OUTSIDE TEACHING
Teach business, leadership and organizational development courses at local colleges and universities at
undergraduate and graduate levels.