Slides from a sales master class delivered at Local Globe in London. I spoke about how we built Stack Overflow's Sales team (from 0 to 120+ reps) using a the 3 phase "Full-stack sales" model. I covered common pitfalls and what to look out for in each step. This was a "No BS" session on what works and what doesn't in (startups) sales - on a strategic level (team structures, comp plans, etc.) and tactical level (workflow management, team management, sales cadence, choosing the right tools, etc.) I put everything into context with real life examples from Stack Overflow (talking about the things we got right, as well as the things we got wrong), as well as what we are seeing working for other sales teams using Heresy (who's crushing it and why...who's not and why).