Analyze the issue of information management in organization Assoc. Prof. Dr. Boonyong Keiwkanrka Asst. Prof. Dr.Panita Wannapiroon Ph.D. in Management : Seminar in advanced Knowledge, Information Technological Management Christian University of Thailand

2. Contents
Information Management (IM)
Information Technology Management
Information System
Information and Communications Technology
Technology Management (TM)
ICT for Competitiveness

4. New
Modernize

5. A Day Made of Glass

7. 21st Century Student Outcomes & Support Systems
The Partnership for 21st Century Skills http://www.p21.org

9. e-Industry e-Society
e-Commerce e-Government e-Education
Science and Technology, R&D, Knowledge
Information Development, IT Literacy, IT HR
Telecommunication Infrastructure

10. e-Commerce
e-Government
e-Education
e-Industry
e-Society
Knowledge Management and Organization
Human Resource Development
Information Infrastructure and Industry

11. E-Government

12. e-Citizen
e-Service
e-Auction
e-Revenue
GFMIS :Government Financial
Management Information System
GDX : Government Data Exchange

13. E-Commerce

14. ERP : Enterprise Resource Planning
CRM : Customer Relationship Management
SCM : Supply Chain Management
SOA : Service Oriented Architecture
EDI : Electronic Data Interchange
Web Service / Mobile Service
e-Business/e-Market/e-Banking
m-Business/m-Market/m-Banking
B2B : Business-to-Business
B2C : Business-to-Consumer
C2B : Consumer-to-Business
C2C : Consumer-to-Consumer

15. E-Education

16. e-Learning / m-Learning / u-Learning
e-Training / m-Training / u-Training
Blended Learning / Blended Training
EMIS : Educational Management Information System
e-University/e-School/e-Classroom
e-Library/e-Journal/e-Book
CAI/WBI/WBT
Virtual Community

17. E-Industry

18. e-Logistic, e-Investment
SIPA : Software Industry Promotion Agency
Software Park
Wireless/Broadband/Telecommunication
Agriculture
Transportation
e-Tourism
Digital Engineering

19. E-Society

20. Smart Card, Credit card ,e-Card
Social Media , Social Networking
Cloud Computing
Creative Economy
Learning Organization
Knowledge Based Society
Digital Life Style /Mobile Life
Web 3.0
Virtual Community

22. • 50% of population have knowledge and
capacity to access, create and use
information-literacy
• Raise ICT Readiness Ranking of country
at TOP 25 in NRI by 2013
• Enhance the role and important of ICT
Industry in the economy, by increasing
share of GDP to < 15 % by 2013

23. 2020
Stronger Social Environmental
Economy Equality Friendly
Smart Health Smart
Smart Agriculture
Environment
(ICT for Green &
Smart Services Smart Learning Green IT)
Smart Government
ICT Human Resources and
ICT Competent Workforce ICT Infrastructure ICT Industry

24. ICT is an important driving force for …
to knowledge and wisdom
to sustainable growth
to equality

26. Supply Side Demand Side
 Citizen can access  e-Government
broadband services Services
equally  e-Healthcare
 Private sector Services
share  e-Education
infrastructure Services
efficiently  e-Agriculture
Services
 e-Services

27. • Connecting all 76 provinces and all
e-Government 10,000+ local communities (3-5-10 yr?)
• Connecting 15,000 hospitals and
e-Healthcare healthcare centers (3-5-10 yr?)
• Connecting 30,000 schools and local
e-Education community education centers (3-5-10 yr?)
• Connecting 70% Thai citizen who are the
e-Agriculture poor farmers (3-5-10 yr?)
Each Ministry with different visions & development stages
But common needs in basic connectivity and key solutions

28. Smart Thailand 2020
Stronger Economy,
Social Equality,
Environmental Friendly Transforming to i-Gov
(Intelligence, Integration,
Inclusion)
5 e-Gov
e-Industry,
e-Commerce,
e-Government, Broadband
e-Education,
e-Society
Policy

30. Computer
Internet
Telecommunication : Telephone/Mobile
Satellite
Teleconferencing
Videoconferencing
Communications
Broadband

31. Social Media

32. Application: Podcast

33. Application: Webcast

34. Application: Skype

35. Second Life

36. Second Life

37. Virtual University

38. Weblog

39. Social Media: Facebook
http://www.facebook.com

40. Social Media: Twitter
Twitter.com

41. e-Book

43. Knowledge
Persuasion
Decision
Implementation
Confirmation

44. Communication Channels
Knowledge Persuasion Decision Implementation Confirmation
Adoption Continued adoption
Characteristics Perceived Later adoption
of the decision characteristic of
making unit the innovation Discontinuance
Software Information Rejection Continued rejection
How-To Knowledge
Principles Knowledge
(Rogers, 1995)

46. Perceived usefulness (PU) - This was defined by Fred Davis as "the degree
to which a person believes that using a particular system would enhance
his or her job performance".
Perceived ease-of-use (PEOU) - Davis defined this as "the degree to which
a person believes that using a particular system would be free from effort”.
(Davis 1989)

47. ESS: Executive Support Systems
DSS : Decision Support Systems:
EIS : Executive Information Systems
KMS : Knowledge Management Systems
OAS : Office Automation Systems
TPS : Transaction Processing Systems:
Expert System
AI : Artificial Intelligence

48. CEO : Chief Executive Officer
CIO : Chief Information Officer
CTO : Chief Technology Officer
CFO : Chief Financial Officer
Why ???

49. Q
สถานภาพ ICT ของหน่วยงาน
สถานการณ์ดาน ICT ของหน่วยงาน
้
ถ้าท่านเป็ น CIO ในหน่วยงานจะเน้นเรื่องใด
หน่วยงานของท่านใช้ IT แลกเปลี่ยนประสบการณ์
อย่างไร
ความสนใจ Information Management Technology

50. Asst.Prof.Panita Wannapiroon, Ph.D.
Ph.D. (Educational Communications and Technology)
Director of Innovation and Technology Management
Research Center
Division of Information and Communication Technology for Education,
Faculty of Technical Education
King Mongkut’s University of Technology North Bangkok (KMUTNB)
panitaw@kmutnb.ac.th
http://www.panitaw.com
http://www.facebook.com/drpanitaw
081 455 5741