SlideShare ist ein Scribd-Unternehmen logo
1 von 24
Thinking about Usability and the User Experience Derek Poppink September 15, 2010
What is Agile?
What is Agile?
What is User Experience?
Return on Investment ,[object Object],[object Object],[object Object],[object Object],[object Object]
How Do You Improve User Experience?
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],How Do You Improve User Experience?
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],How is User Experience at Gale?
Recent Results ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],The Big Honkin’ Usability Test
The Agile Usability Test ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
When (Frequency) ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
What (Materials) ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
What (Products) ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Who (Participants) ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Who (Moderator) ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Who (Observers) ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Where (Conference Room & WebEx) ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Why (Debriefing) ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Why (Results)
Why (Results)
Remote Usability
Thank My Sources ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Questions? Comments?

Weitere ähnliche Inhalte

Ähnlich wie Improve User Experience with Agile Usability Testing

Faster Usability Testing in an Agile World presented at Agile2011
Faster Usability Testing in an Agile World presented at Agile2011Faster Usability Testing in an Agile World presented at Agile2011
Faster Usability Testing in an Agile World presented at Agile2011Carol Smith
 
Users are Losers! They’ll Like Whatever we Make! and Other Fallacies.
Users are Losers! They’ll Like Whatever we Make! and Other Fallacies.Users are Losers! They’ll Like Whatever we Make! and Other Fallacies.
Users are Losers! They’ll Like Whatever we Make! and Other Fallacies.Carol Smith
 
Usability Testing Basics: What's it All About? at Web SIG Cleveland
Usability Testing Basics: What's it All About? at Web SIG ClevelandUsability Testing Basics: What's it All About? at Web SIG Cleveland
Usability Testing Basics: What's it All About? at Web SIG ClevelandCarol Smith
 
Usability Testing and QA 7-18-14
Usability Testing and QA 7-18-14Usability Testing and QA 7-18-14
Usability Testing and QA 7-18-14Shilpa Thanawala
 
Usability Testing and QA 12 11-15
Usability Testing and QA 12 11-15Usability Testing and QA 12 11-15
Usability Testing and QA 12 11-15Shilpa Thanawala
 
Straight from the user's mouth: Usability testing UNC's LibGuides
Straight from the user's mouth: Usability testing UNC's LibGuidesStraight from the user's mouth: Usability testing UNC's LibGuides
Straight from the user's mouth: Usability testing UNC's LibGuidesSarah Joy Arnold
 
How to do usability testing and eye tracking
How to do usability testing and eye trackingHow to do usability testing and eye tracking
How to do usability testing and eye trackingObjective Experience
 
An Introduction to Usability
An Introduction to UsabilityAn Introduction to Usability
An Introduction to Usabilitydirk.swart
 
DrupalCon Austin: UX Bootcamp workshop
DrupalCon Austin: UX Bootcamp workshopDrupalCon Austin: UX Bootcamp workshop
DrupalCon Austin: UX Bootcamp workshopPerfetti Media
 
Usability Testing 101 - an introduction
Usability Testing 101 - an introductionUsability Testing 101 - an introduction
Usability Testing 101 - an introductionElizabeth Snowdon
 
Streamlined Product Evaluation
Streamlined Product EvaluationStreamlined Product Evaluation
Streamlined Product Evaluationweeks.c
 
Navigation Models: Efficiency versus user preference
Navigation Models: Efficiency versus user preferenceNavigation Models: Efficiency versus user preference
Navigation Models: Efficiency versus user preferencePeak Usability
 
Prototyping and Usability Testing your designs
Prototyping and Usability Testing your designsPrototyping and Usability Testing your designs
Prototyping and Usability Testing your designsElizabeth Snowdon
 
Remote usability testing & the UCD Process webinar
Remote usability testing & the UCD Process webinarRemote usability testing & the UCD Process webinar
Remote usability testing & the UCD Process webinarUserZoom
 
User Zoom Webinar Monster Aug09 Vf
User Zoom Webinar Monster Aug09 VfUser Zoom Webinar Monster Aug09 Vf
User Zoom Webinar Monster Aug09 VfUserZoom
 
UX (User Experience) Process, May 2017
UX (User Experience) Process, May 2017UX (User Experience) Process, May 2017
UX (User Experience) Process, May 2017Gary Coker
 
UX Research - Overview
UX Research - OverviewUX Research - Overview
UX Research - OverviewMike Gallers
 
ResearchOps Berlin Meetup #2 - UX Maturity - How to Grow User Research in you...
ResearchOps Berlin Meetup #2 - UX Maturity - How to Grow User Research in you...ResearchOps Berlin Meetup #2 - UX Maturity - How to Grow User Research in you...
ResearchOps Berlin Meetup #2 - UX Maturity - How to Grow User Research in you...ResearchOps Meetup Berlin
 
Live Usability Lab ELUNA 2008: Long Beach California
Live Usability Lab ELUNA 2008: Long Beach CaliforniaLive Usability Lab ELUNA 2008: Long Beach California
Live Usability Lab ELUNA 2008: Long Beach Californiateaguese
 

Ähnlich wie Improve User Experience with Agile Usability Testing (20)

Faster Usability Testing in an Agile World presented at Agile2011
Faster Usability Testing in an Agile World presented at Agile2011Faster Usability Testing in an Agile World presented at Agile2011
Faster Usability Testing in an Agile World presented at Agile2011
 
Users are Losers! They’ll Like Whatever we Make! and Other Fallacies.
Users are Losers! They’ll Like Whatever we Make! and Other Fallacies.Users are Losers! They’ll Like Whatever we Make! and Other Fallacies.
Users are Losers! They’ll Like Whatever we Make! and Other Fallacies.
 
Usability Testing Basics: What's it All About? at Web SIG Cleveland
Usability Testing Basics: What's it All About? at Web SIG ClevelandUsability Testing Basics: What's it All About? at Web SIG Cleveland
Usability Testing Basics: What's it All About? at Web SIG Cleveland
 
Usability Testing and QA 7-18-14
Usability Testing and QA 7-18-14Usability Testing and QA 7-18-14
Usability Testing and QA 7-18-14
 
Usability Testing and QA 12 11-15
Usability Testing and QA 12 11-15Usability Testing and QA 12 11-15
Usability Testing and QA 12 11-15
 
Straight from the user's mouth: Usability testing UNC's LibGuides
Straight from the user's mouth: Usability testing UNC's LibGuidesStraight from the user's mouth: Usability testing UNC's LibGuides
Straight from the user's mouth: Usability testing UNC's LibGuides
 
How to do usability testing and eye tracking
How to do usability testing and eye trackingHow to do usability testing and eye tracking
How to do usability testing and eye tracking
 
An Introduction to Usability
An Introduction to UsabilityAn Introduction to Usability
An Introduction to Usability
 
DrupalCon Austin: UX Bootcamp workshop
DrupalCon Austin: UX Bootcamp workshopDrupalCon Austin: UX Bootcamp workshop
DrupalCon Austin: UX Bootcamp workshop
 
Usability Testing 101 - an introduction
Usability Testing 101 - an introductionUsability Testing 101 - an introduction
Usability Testing 101 - an introduction
 
Streamlined Product Evaluation
Streamlined Product EvaluationStreamlined Product Evaluation
Streamlined Product Evaluation
 
Website Usability
Website UsabilityWebsite Usability
Website Usability
 
Navigation Models: Efficiency versus user preference
Navigation Models: Efficiency versus user preferenceNavigation Models: Efficiency versus user preference
Navigation Models: Efficiency versus user preference
 
Prototyping and Usability Testing your designs
Prototyping and Usability Testing your designsPrototyping and Usability Testing your designs
Prototyping and Usability Testing your designs
 
Remote usability testing & the UCD Process webinar
Remote usability testing & the UCD Process webinarRemote usability testing & the UCD Process webinar
Remote usability testing & the UCD Process webinar
 
User Zoom Webinar Monster Aug09 Vf
User Zoom Webinar Monster Aug09 VfUser Zoom Webinar Monster Aug09 Vf
User Zoom Webinar Monster Aug09 Vf
 
UX (User Experience) Process, May 2017
UX (User Experience) Process, May 2017UX (User Experience) Process, May 2017
UX (User Experience) Process, May 2017
 
UX Research - Overview
UX Research - OverviewUX Research - Overview
UX Research - Overview
 
ResearchOps Berlin Meetup #2 - UX Maturity - How to Grow User Research in you...
ResearchOps Berlin Meetup #2 - UX Maturity - How to Grow User Research in you...ResearchOps Berlin Meetup #2 - UX Maturity - How to Grow User Research in you...
ResearchOps Berlin Meetup #2 - UX Maturity - How to Grow User Research in you...
 
Live Usability Lab ELUNA 2008: Long Beach California
Live Usability Lab ELUNA 2008: Long Beach CaliforniaLive Usability Lab ELUNA 2008: Long Beach California
Live Usability Lab ELUNA 2008: Long Beach California
 

Kürzlich hochgeladen

My Hashitalk Indonesia April 2024 Presentation
My Hashitalk Indonesia April 2024 PresentationMy Hashitalk Indonesia April 2024 Presentation
My Hashitalk Indonesia April 2024 PresentationRidwan Fadjar
 
How to convert PDF to text with Nanonets
How to convert PDF to text with NanonetsHow to convert PDF to text with Nanonets
How to convert PDF to text with Nanonetsnaman860154
 
Enhancing Worker Digital Experience: A Hands-on Workshop for Partners
Enhancing Worker Digital Experience: A Hands-on Workshop for PartnersEnhancing Worker Digital Experience: A Hands-on Workshop for Partners
Enhancing Worker Digital Experience: A Hands-on Workshop for PartnersThousandEyes
 
Swan(sea) Song – personal research during my six years at Swansea ... and bey...
Swan(sea) Song – personal research during my six years at Swansea ... and bey...Swan(sea) Song – personal research during my six years at Swansea ... and bey...
Swan(sea) Song – personal research during my six years at Swansea ... and bey...Alan Dix
 
From Event to Action: Accelerate Your Decision Making with Real-Time Automation
From Event to Action: Accelerate Your Decision Making with Real-Time AutomationFrom Event to Action: Accelerate Your Decision Making with Real-Time Automation
From Event to Action: Accelerate Your Decision Making with Real-Time AutomationSafe Software
 
The Codex of Business Writing Software for Real-World Solutions 2.pptx
The Codex of Business Writing Software for Real-World Solutions 2.pptxThe Codex of Business Writing Software for Real-World Solutions 2.pptx
The Codex of Business Writing Software for Real-World Solutions 2.pptxMalak Abu Hammad
 
Strategies for Unlocking Knowledge Management in Microsoft 365 in the Copilot...
Strategies for Unlocking Knowledge Management in Microsoft 365 in the Copilot...Strategies for Unlocking Knowledge Management in Microsoft 365 in the Copilot...
Strategies for Unlocking Knowledge Management in Microsoft 365 in the Copilot...Drew Madelung
 
08448380779 Call Girls In Greater Kailash - I Women Seeking Men
08448380779 Call Girls In Greater Kailash - I Women Seeking Men08448380779 Call Girls In Greater Kailash - I Women Seeking Men
08448380779 Call Girls In Greater Kailash - I Women Seeking MenDelhi Call girls
 
How to Troubleshoot Apps for the Modern Connected Worker
How to Troubleshoot Apps for the Modern Connected WorkerHow to Troubleshoot Apps for the Modern Connected Worker
How to Troubleshoot Apps for the Modern Connected WorkerThousandEyes
 
SQL Database Design For Developers at php[tek] 2024
SQL Database Design For Developers at php[tek] 2024SQL Database Design For Developers at php[tek] 2024
SQL Database Design For Developers at php[tek] 2024Scott Keck-Warren
 
Handwritten Text Recognition for manuscripts and early printed texts
Handwritten Text Recognition for manuscripts and early printed textsHandwritten Text Recognition for manuscripts and early printed texts
Handwritten Text Recognition for manuscripts and early printed textsMaria Levchenko
 
Unblocking The Main Thread Solving ANRs and Frozen Frames
Unblocking The Main Thread Solving ANRs and Frozen FramesUnblocking The Main Thread Solving ANRs and Frozen Frames
Unblocking The Main Thread Solving ANRs and Frozen FramesSinan KOZAK
 
The Role of Taxonomy and Ontology in Semantic Layers - Heather Hedden.pdf
The Role of Taxonomy and Ontology in Semantic Layers - Heather Hedden.pdfThe Role of Taxonomy and Ontology in Semantic Layers - Heather Hedden.pdf
The Role of Taxonomy and Ontology in Semantic Layers - Heather Hedden.pdfEnterprise Knowledge
 
WhatsApp 9892124323 ✓Call Girls In Kalyan ( Mumbai ) secure service
WhatsApp 9892124323 ✓Call Girls In Kalyan ( Mumbai ) secure serviceWhatsApp 9892124323 ✓Call Girls In Kalyan ( Mumbai ) secure service
WhatsApp 9892124323 ✓Call Girls In Kalyan ( Mumbai ) secure servicePooja Nehwal
 
CNv6 Instructor Chapter 6 Quality of Service
CNv6 Instructor Chapter 6 Quality of ServiceCNv6 Instructor Chapter 6 Quality of Service
CNv6 Instructor Chapter 6 Quality of Servicegiselly40
 
Presentation on how to chat with PDF using ChatGPT code interpreter
Presentation on how to chat with PDF using ChatGPT code interpreterPresentation on how to chat with PDF using ChatGPT code interpreter
Presentation on how to chat with PDF using ChatGPT code interpreternaman860154
 
Understanding the Laravel MVC Architecture
Understanding the Laravel MVC ArchitectureUnderstanding the Laravel MVC Architecture
Understanding the Laravel MVC ArchitecturePixlogix Infotech
 
Mastering MySQL Database Architecture: Deep Dive into MySQL Shell and MySQL R...
Mastering MySQL Database Architecture: Deep Dive into MySQL Shell and MySQL R...Mastering MySQL Database Architecture: Deep Dive into MySQL Shell and MySQL R...
Mastering MySQL Database Architecture: Deep Dive into MySQL Shell and MySQL R...Miguel Araújo
 
A Call to Action for Generative AI in 2024
A Call to Action for Generative AI in 2024A Call to Action for Generative AI in 2024
A Call to Action for Generative AI in 2024Results
 
A Domino Admins Adventures (Engage 2024)
A Domino Admins Adventures (Engage 2024)A Domino Admins Adventures (Engage 2024)
A Domino Admins Adventures (Engage 2024)Gabriella Davis
 

Kürzlich hochgeladen (20)

My Hashitalk Indonesia April 2024 Presentation
My Hashitalk Indonesia April 2024 PresentationMy Hashitalk Indonesia April 2024 Presentation
My Hashitalk Indonesia April 2024 Presentation
 
How to convert PDF to text with Nanonets
How to convert PDF to text with NanonetsHow to convert PDF to text with Nanonets
How to convert PDF to text with Nanonets
 
Enhancing Worker Digital Experience: A Hands-on Workshop for Partners
Enhancing Worker Digital Experience: A Hands-on Workshop for PartnersEnhancing Worker Digital Experience: A Hands-on Workshop for Partners
Enhancing Worker Digital Experience: A Hands-on Workshop for Partners
 
Swan(sea) Song – personal research during my six years at Swansea ... and bey...
Swan(sea) Song – personal research during my six years at Swansea ... and bey...Swan(sea) Song – personal research during my six years at Swansea ... and bey...
Swan(sea) Song – personal research during my six years at Swansea ... and bey...
 
From Event to Action: Accelerate Your Decision Making with Real-Time Automation
From Event to Action: Accelerate Your Decision Making with Real-Time AutomationFrom Event to Action: Accelerate Your Decision Making with Real-Time Automation
From Event to Action: Accelerate Your Decision Making with Real-Time Automation
 
The Codex of Business Writing Software for Real-World Solutions 2.pptx
The Codex of Business Writing Software for Real-World Solutions 2.pptxThe Codex of Business Writing Software for Real-World Solutions 2.pptx
The Codex of Business Writing Software for Real-World Solutions 2.pptx
 
Strategies for Unlocking Knowledge Management in Microsoft 365 in the Copilot...
Strategies for Unlocking Knowledge Management in Microsoft 365 in the Copilot...Strategies for Unlocking Knowledge Management in Microsoft 365 in the Copilot...
Strategies for Unlocking Knowledge Management in Microsoft 365 in the Copilot...
 
08448380779 Call Girls In Greater Kailash - I Women Seeking Men
08448380779 Call Girls In Greater Kailash - I Women Seeking Men08448380779 Call Girls In Greater Kailash - I Women Seeking Men
08448380779 Call Girls In Greater Kailash - I Women Seeking Men
 
How to Troubleshoot Apps for the Modern Connected Worker
How to Troubleshoot Apps for the Modern Connected WorkerHow to Troubleshoot Apps for the Modern Connected Worker
How to Troubleshoot Apps for the Modern Connected Worker
 
SQL Database Design For Developers at php[tek] 2024
SQL Database Design For Developers at php[tek] 2024SQL Database Design For Developers at php[tek] 2024
SQL Database Design For Developers at php[tek] 2024
 
Handwritten Text Recognition for manuscripts and early printed texts
Handwritten Text Recognition for manuscripts and early printed textsHandwritten Text Recognition for manuscripts and early printed texts
Handwritten Text Recognition for manuscripts and early printed texts
 
Unblocking The Main Thread Solving ANRs and Frozen Frames
Unblocking The Main Thread Solving ANRs and Frozen FramesUnblocking The Main Thread Solving ANRs and Frozen Frames
Unblocking The Main Thread Solving ANRs and Frozen Frames
 
The Role of Taxonomy and Ontology in Semantic Layers - Heather Hedden.pdf
The Role of Taxonomy and Ontology in Semantic Layers - Heather Hedden.pdfThe Role of Taxonomy and Ontology in Semantic Layers - Heather Hedden.pdf
The Role of Taxonomy and Ontology in Semantic Layers - Heather Hedden.pdf
 
WhatsApp 9892124323 ✓Call Girls In Kalyan ( Mumbai ) secure service
WhatsApp 9892124323 ✓Call Girls In Kalyan ( Mumbai ) secure serviceWhatsApp 9892124323 ✓Call Girls In Kalyan ( Mumbai ) secure service
WhatsApp 9892124323 ✓Call Girls In Kalyan ( Mumbai ) secure service
 
CNv6 Instructor Chapter 6 Quality of Service
CNv6 Instructor Chapter 6 Quality of ServiceCNv6 Instructor Chapter 6 Quality of Service
CNv6 Instructor Chapter 6 Quality of Service
 
Presentation on how to chat with PDF using ChatGPT code interpreter
Presentation on how to chat with PDF using ChatGPT code interpreterPresentation on how to chat with PDF using ChatGPT code interpreter
Presentation on how to chat with PDF using ChatGPT code interpreter
 
Understanding the Laravel MVC Architecture
Understanding the Laravel MVC ArchitectureUnderstanding the Laravel MVC Architecture
Understanding the Laravel MVC Architecture
 
Mastering MySQL Database Architecture: Deep Dive into MySQL Shell and MySQL R...
Mastering MySQL Database Architecture: Deep Dive into MySQL Shell and MySQL R...Mastering MySQL Database Architecture: Deep Dive into MySQL Shell and MySQL R...
Mastering MySQL Database Architecture: Deep Dive into MySQL Shell and MySQL R...
 
A Call to Action for Generative AI in 2024
A Call to Action for Generative AI in 2024A Call to Action for Generative AI in 2024
A Call to Action for Generative AI in 2024
 
A Domino Admins Adventures (Engage 2024)
A Domino Admins Adventures (Engage 2024)A Domino Admins Adventures (Engage 2024)
A Domino Admins Adventures (Engage 2024)
 

Improve User Experience with Agile Usability Testing