SlideShare ist ein Scribd-Unternehmen logo
1 von 52
Dreamforce Recap &
Winter ‘17 Release
Nashville Salesforce Group
Watch Dreamforce Keynote
https://trailhead.salesforce.com/module/ai_basics
https://trailhead.salesforce.com/module/get_smart_einstein_feat
Watch Dreamforce Keynote
Sales Cloud
Winter ‘17
1.Name of Selected App (e.g. Sales)
2.Custom Branding (e.g. blue border
color)
3.App Launcher
4.Menu Dropdown
1.Create new records
2.Access recent records
3.Access recent list views
New Lightning Navigation!
Tooltip Help Text
Now Available
Like how I’m using
tooltips
To describe tooltips? 
Collapsible
Sections
Save & New
All error fields display
in error tooltip
in button panel.
User can click field
name to jump to
section in form with
error.
Helpful on long forms
as user can quickly
navigate to issue rather
than hunt for it.
Account News
Contact News
Account
Logos
Account
Auto Fill
Geocode
Addresses!
Service Cloud
Winter ‘17
Salesforce Knowledge
Now Available in
Professional Edition
New From Email
Picklist
View Attachments in
Feed
https://www.salesforce.com/products/service-
Salesforce Live Message
Marketing Cloud Social Studio Supports
Instagram
Kanban All The Things
Winter ‘17
On the Roadmap!
Chatter
Winter ‘17
Click in comment field
to subscribe to updates
Live Updates in
Chatter Groups!
Requires
System
Permission
If you add a report chart to a group, and the report is on standard Salesforce objects,
you can set the chart to scope itself to only the records related to the Group.
For example, you could show the closed value of Opportunities related to the group.
Admin Features
Winter ‘17
Known Issue
https://success.salesforce.com/issues_view?id=a1p3A000000IYveQAG
Recalculate Sharing Rules
only locks that object.
BREAKING CHANGE!!!
Converted Account Id,
Converted Contact Id, and
Converted Opportunity Id
were temporarily available until Summer '16
in Process Builder, however, those are
unsupported references that shouldn't be
used and have been removed starting in
Winter '17.
Knowledge Article
Developer Features
Winter ‘17
You now have to set a Browser Cookie to
Enable Debug Logging for Public Site Guest Users
https://github.com/msrivastav13/Base-Lightning-
Components/wiki/Lightning-Base-Components-Designer-
Guide
Register for Salesforce Webinar - Oct 25,
2016
At the simplest level, you can think of Lightning Data Service as the
Lightning Components version of the Visualforce standard controller.
https://andyinthecloud.com/2016/08/21/winter17-using-a-
lightning-component-from-an-action/
Thank Y u

Weitere ähnliche Inhalte

Was ist angesagt?

I built & sold 12 no -ode apps in 12 weeks - here's everything I learned - No...
I built & sold 12 no -ode apps in 12 weeks - here's everything I learned - No...I built & sold 12 no -ode apps in 12 weeks - here's everything I learned - No...
I built & sold 12 no -ode apps in 12 weeks - here's everything I learned - No...
Webflow
 
A game changer in the media industry
A game changer in the media industryA game changer in the media industry
A game changer in the media industry
Pierre Hame
 
40 Tools in 20 Minutes: Hacking your Marketing Career
40 Tools in 20 Minutes: Hacking your Marketing Career40 Tools in 20 Minutes: Hacking your Marketing Career
40 Tools in 20 Minutes: Hacking your Marketing Career
Eric Leist
 

Was ist angesagt? (20)

How to build a marketplace without code - No Code Conf 2019 Workshop
How to build a marketplace without code - No Code Conf 2019 WorkshopHow to build a marketplace without code - No Code Conf 2019 Workshop
How to build a marketplace without code - No Code Conf 2019 Workshop
 
Introduction to adobe experience manager
Introduction to adobe experience managerIntroduction to adobe experience manager
Introduction to adobe experience manager
 
The longstanding influence of no-code platforms: from digital participation t...
The longstanding influence of no-code platforms: from digital participation t...The longstanding influence of no-code platforms: from digital participation t...
The longstanding influence of no-code platforms: from digital participation t...
 
A Guide for Anyone Who Wants to Turn App Development Idea into Reality
A Guide for Anyone Who Wants to Turn App Development Idea into RealityA Guide for Anyone Who Wants to Turn App Development Idea into Reality
A Guide for Anyone Who Wants to Turn App Development Idea into Reality
 
Salesforce1 Mobile Tips & Tricks for Admins
Salesforce1 Mobile Tips & Tricks for AdminsSalesforce1 Mobile Tips & Tricks for Admins
Salesforce1 Mobile Tips & Tricks for Admins
 
Become a Hero of Mobile: Salesforce1 Mobile App Best Practices for Admins
Become a Hero of Mobile: Salesforce1 Mobile App Best Practices for AdminsBecome a Hero of Mobile: Salesforce1 Mobile App Best Practices for Admins
Become a Hero of Mobile: Salesforce1 Mobile App Best Practices for Admins
 
Webinar using salesforce1 to manage your salesforce org final
Webinar using salesforce1 to manage your salesforce org finalWebinar using salesforce1 to manage your salesforce org final
Webinar using salesforce1 to manage your salesforce org final
 
How Salesforce.com uses the Salesforce1 Mobile App
How Salesforce.com uses the Salesforce1 Mobile AppHow Salesforce.com uses the Salesforce1 Mobile App
How Salesforce.com uses the Salesforce1 Mobile App
 
Crush Your Quota - Cirrus Insight Slides
Crush Your Quota - Cirrus Insight SlidesCrush Your Quota - Cirrus Insight Slides
Crush Your Quota - Cirrus Insight Slides
 
I built & sold 12 no -ode apps in 12 weeks - here's everything I learned - No...
I built & sold 12 no -ode apps in 12 weeks - here's everything I learned - No...I built & sold 12 no -ode apps in 12 weeks - here's everything I learned - No...
I built & sold 12 no -ode apps in 12 weeks - here's everything I learned - No...
 
How to Make a Truck Inspection App
How to Make a Truck Inspection AppHow to Make a Truck Inspection App
How to Make a Truck Inspection App
 
A game changer in the media industry
A game changer in the media industryA game changer in the media industry
A game changer in the media industry
 
5 Reasons Why You Should Move to Salesforce Lightning Right Away!
5 Reasons Why You Should Move to Salesforce Lightning Right Away!5 Reasons Why You Should Move to Salesforce Lightning Right Away!
5 Reasons Why You Should Move to Salesforce Lightning Right Away!
 
Factoring in a Modern Website
Factoring in a Modern WebsiteFactoring in a Modern Website
Factoring in a Modern Website
 
eshots Snapshot Presentation
eshots Snapshot Presentationeshots Snapshot Presentation
eshots Snapshot Presentation
 
How to Create a Viral Infographic by Capsicum Mediaworks
How to Create a Viral Infographic by Capsicum MediaworksHow to Create a Viral Infographic by Capsicum Mediaworks
How to Create a Viral Infographic by Capsicum Mediaworks
 
Mintsapp 2.0
Mintsapp 2.0Mintsapp 2.0
Mintsapp 2.0
 
8 Steps to Creating a Mobile App
8 Steps to Creating a Mobile App 8 Steps to Creating a Mobile App
8 Steps to Creating a Mobile App
 
40 Tools in 20 Minutes: Hacking your Marketing Career
40 Tools in 20 Minutes: Hacking your Marketing Career40 Tools in 20 Minutes: Hacking your Marketing Career
40 Tools in 20 Minutes: Hacking your Marketing Career
 
Salesforce App On iOS
Salesforce App On iOSSalesforce App On iOS
Salesforce App On iOS
 

Andere mochten auch

Composição da carteira ifix novembro 2013
Composição da carteira ifix novembro 2013Composição da carteira ifix novembro 2013
Composição da carteira ifix novembro 2013
claudiusinhos
 
Bienvenidaaladerecha Eug
Bienvenidaaladerecha EugBienvenidaaladerecha Eug
Bienvenidaaladerecha Eug
guestf9c1fe
 
你所不知道的健康檢查
你所不知道的健康檢查你所不知道的健康檢查
你所不知道的健康檢查
honan4108
 
SharePoint Worst Practices - SPSRIC
SharePoint Worst Practices - SPSRICSharePoint Worst Practices - SPSRIC
SharePoint Worst Practices - SPSRIC
Dan Usher
 

Andere mochten auch (20)

Get ready for dreamforce customer presentation
Get ready for dreamforce   customer presentationGet ready for dreamforce   customer presentation
Get ready for dreamforce customer presentation
 
Azure en entornos empresariales
Azure en entornos empresarialesAzure en entornos empresariales
Azure en entornos empresariales
 
Reto clínico joven con dolor abdominal intratable
Reto clínico joven con dolor abdominal intratableReto clínico joven con dolor abdominal intratable
Reto clínico joven con dolor abdominal intratable
 
Composição da carteira ifix novembro 2013
Composição da carteira ifix novembro 2013Composição da carteira ifix novembro 2013
Composição da carteira ifix novembro 2013
 
98 2016 da 0 a tre anni
98   2016   da 0 a tre anni98   2016   da 0 a tre anni
98 2016 da 0 a tre anni
 
Faith And Economics
Faith And EconomicsFaith And Economics
Faith And Economics
 
Propos Février 10
Propos Février 10Propos Février 10
Propos Février 10
 
ICCS9 2011 Talk
ICCS9 2011 TalkICCS9 2011 Talk
ICCS9 2011 Talk
 
Developing Chemoinformatics Models
Developing Chemoinformatics ModelsDeveloping Chemoinformatics Models
Developing Chemoinformatics Models
 
HXRefactored - Doesn't Your Mom Deserve Better
HXRefactored - Doesn't Your Mom Deserve BetterHXRefactored - Doesn't Your Mom Deserve Better
HXRefactored - Doesn't Your Mom Deserve Better
 
Bienvenidaaladerecha Eug
Bienvenidaaladerecha EugBienvenidaaladerecha Eug
Bienvenidaaladerecha Eug
 
你所不知道的健康檢查
你所不知道的健康檢查你所不知道的健康檢查
你所不知道的健康檢查
 
SharePoint Worst Practices - SPSRIC
SharePoint Worst Practices - SPSRICSharePoint Worst Practices - SPSRIC
SharePoint Worst Practices - SPSRIC
 
Future of ecommerce
Future of ecommerceFuture of ecommerce
Future of ecommerce
 
eScience-School-Oct2012-Campinas-Brazil
eScience-School-Oct2012-Campinas-BrazileScience-School-Oct2012-Campinas-Brazil
eScience-School-Oct2012-Campinas-Brazil
 
Evaluation
EvaluationEvaluation
Evaluation
 
Open Cloud Innovation Festa 2016 | モノがクラウドに直結 IoT向け プログラマブルな通信プラットフォーム "SORACOM"
Open Cloud Innovation Festa 2016 | モノがクラウドに直結 IoT向け プログラマブルな通信プラットフォーム "SORACOM"Open Cloud Innovation Festa 2016 | モノがクラウドに直結 IoT向け プログラマブルな通信プラットフォーム "SORACOM"
Open Cloud Innovation Festa 2016 | モノがクラウドに直結 IoT向け プログラマブルな通信プラットフォーム "SORACOM"
 
Redacción de textos Nicolas Arturo Vargas
Redacción de textos Nicolas Arturo VargasRedacción de textos Nicolas Arturo Vargas
Redacción de textos Nicolas Arturo Vargas
 
положение о государственной итоговой аттестации выпускников 9 классов мбоу со...
положение о государственной итоговой аттестации выпускников 9 классов мбоу со...положение о государственной итоговой аттестации выпускников 9 классов мбоу со...
положение о государственной итоговой аттестации выпускников 9 классов мбоу со...
 
collaborative inquiry
collaborative inquiry collaborative inquiry
collaborative inquiry
 

Ähnlich wie Dreamforce '16 Recap & Winter '17 Release

Force com getting_started_trial
Force com getting_started_trialForce com getting_started_trial
Force com getting_started_trial
ronmechling
 
SAP ERP S4HANAIntroductionMOTIVATIONThis material .docx
SAP ERP S4HANAIntroductionMOTIVATIONThis material .docxSAP ERP S4HANAIntroductionMOTIVATIONThis material .docx
SAP ERP S4HANAIntroductionMOTIVATIONThis material .docx
todd331
 
Maintain data in custom business object
Maintain data in custom business objectMaintain data in custom business object
Maintain data in custom business object
Ghassen B
 
Sap step-by-step-navigation-guide-for-beginners
Sap step-by-step-navigation-guide-for-beginnersSap step-by-step-navigation-guide-for-beginners
Sap step-by-step-navigation-guide-for-beginners
Hossam Abdo
 
Microsoft Dynamics CRM User Dashboards eBook_2016
Microsoft Dynamics CRM User Dashboards eBook_2016Microsoft Dynamics CRM User Dashboards eBook_2016
Microsoft Dynamics CRM User Dashboards eBook_2016
Monte Enbysk
 

Ähnlich wie Dreamforce '16 Recap & Winter '17 Release (20)

Force com getting_started_trial
Force com getting_started_trialForce com getting_started_trial
Force com getting_started_trial
 
SAP ERP S4HANAIntroductionMOTIVATIONThis material .docx
SAP ERP S4HANAIntroductionMOTIVATIONThis material .docxSAP ERP S4HANAIntroductionMOTIVATIONThis material .docx
SAP ERP S4HANAIntroductionMOTIVATIONThis material .docx
 
Salesforce Spring '17 Top 10 Features
Salesforce Spring '17 Top 10 Features Salesforce Spring '17 Top 10 Features
Salesforce Spring '17 Top 10 Features
 
Maintain data in custom business object
Maintain data in custom business objectMaintain data in custom business object
Maintain data in custom business object
 
SFA MGR PG_ 1st Day
SFA MGR PG_ 1st DaySFA MGR PG_ 1st Day
SFA MGR PG_ 1st Day
 
Salesforce Winter 16: Highlights!
Salesforce Winter 16: Highlights!Salesforce Winter 16: Highlights!
Salesforce Winter 16: Highlights!
 
Point and Click App Building Workshop
Point and Click App Building WorkshopPoint and Click App Building Workshop
Point and Click App Building Workshop
 
Sap step-by-step-navigation-guide-for-beginners
Sap step-by-step-navigation-guide-for-beginnersSap step-by-step-navigation-guide-for-beginners
Sap step-by-step-navigation-guide-for-beginners
 
Our top picks from Salesforce Winter'17 release !!
Our top picks from Salesforce Winter'17 release !!Our top picks from Salesforce Winter'17 release !!
Our top picks from Salesforce Winter'17 release !!
 
The Basic Understanding Of Salesforce
The Basic Understanding Of SalesforceThe Basic Understanding Of Salesforce
The Basic Understanding Of Salesforce
 
01 #awesome admin tdx19 global gatherings highlights for admins final
01 #awesome admin   tdx19 global gatherings highlights for admins final01 #awesome admin   tdx19 global gatherings highlights for admins final
01 #awesome admin tdx19 global gatherings highlights for admins final
 
A Comprehensive Guideline for Designing Most Efficient Web Forms: On Structur...
A Comprehensive Guideline for Designing Most Efficient Web Forms: On Structur...A Comprehensive Guideline for Designing Most Efficient Web Forms: On Structur...
A Comprehensive Guideline for Designing Most Efficient Web Forms: On Structur...
 
Salesforce1 UX Overview for ISVs and Partners
Salesforce1 UX Overview for ISVs and PartnersSalesforce1 UX Overview for ISVs and Partners
Salesforce1 UX Overview for ISVs and Partners
 
Comelite Cloud Salesforce Summer '18 Release
Comelite Cloud Salesforce Summer '18 ReleaseComelite Cloud Salesforce Summer '18 Release
Comelite Cloud Salesforce Summer '18 Release
 
Barcelona Salesforce Admins Group (7-May-2019)
Barcelona Salesforce Admins Group (7-May-2019)Barcelona Salesforce Admins Group (7-May-2019)
Barcelona Salesforce Admins Group (7-May-2019)
 
Sf spring '14 chatter
Sf spring '14 chatterSf spring '14 chatter
Sf spring '14 chatter
 
Microsoft Dynamics CRM User Dashboards eBook_2016
Microsoft Dynamics CRM User Dashboards eBook_2016Microsoft Dynamics CRM User Dashboards eBook_2016
Microsoft Dynamics CRM User Dashboards eBook_2016
 
Android app development guide for freshers by ace web academy
Android app development guide for freshers  by ace web academyAndroid app development guide for freshers  by ace web academy
Android app development guide for freshers by ace web academy
 
Nonprofit user group winter 14 jl - 111013
Nonprofit user group winter 14   jl - 111013Nonprofit user group winter 14   jl - 111013
Nonprofit user group winter 14 jl - 111013
 
Tech·Ed 2010 Survival Guide
Tech·Ed 2010 Survival GuideTech·Ed 2010 Survival Guide
Tech·Ed 2010 Survival Guide
 

Mehr von Doug Ayers

Mehr von Doug Ayers (11)

TDX19 - Accelerate DevOps with GitLab and Salesforce
TDX19 - Accelerate DevOps with GitLab and SalesforceTDX19 - Accelerate DevOps with GitLab and Salesforce
TDX19 - Accelerate DevOps with GitLab and Salesforce
 
TDX19 - Untangle Your Org with Salesforce Developer Tools
TDX19 - Untangle Your Org with Salesforce Developer ToolsTDX19 - Untangle Your Org with Salesforce Developer Tools
TDX19 - Untangle Your Org with Salesforce Developer Tools
 
Dependency Injection with the Force DI Framework
Dependency Injection with the Force DI FrameworkDependency Injection with the Force DI Framework
Dependency Injection with the Force DI Framework
 
Adopting Files and Enhanced Notes in Lightning Experience
Adopting Files and Enhanced Notes in Lightning ExperienceAdopting Files and Enhanced Notes in Lightning Experience
Adopting Files and Enhanced Notes in Lightning Experience
 
Chatter Bot - Enabling New Capabilities for Process Builder
Chatter Bot - Enabling New Capabilities for Process BuilderChatter Bot - Enabling New Capabilities for Process Builder
Chatter Bot - Enabling New Capabilities for Process Builder
 
Salesforce - How to Load Leads and Add to Campaigns with Import Wizard
Salesforce - How to Load Leads and Add to Campaigns with Import WizardSalesforce - How to Load Leads and Add to Campaigns with Import Wizard
Salesforce - How to Load Leads and Add to Campaigns with Import Wizard
 
Salesforce: Advanced Lead Conversion Using Process Builder
Salesforce: Advanced Lead Conversion Using Process BuilderSalesforce: Advanced Lead Conversion Using Process Builder
Salesforce: Advanced Lead Conversion Using Process Builder
 
Salesforce - The Power of Upsert and External IDs - How To - Workbench
Salesforce - The Power of Upsert and External IDs - How To - WorkbenchSalesforce - The Power of Upsert and External IDs - How To - Workbench
Salesforce - The Power of Upsert and External IDs - How To - Workbench
 
Salesforce - Filtered Related Lists Without Code
Salesforce - Filtered Related Lists Without CodeSalesforce - Filtered Related Lists Without Code
Salesforce - Filtered Related Lists Without Code
 
Dreamforce 15 Recap & Winter 16 Release Notes
Dreamforce 15 Recap & Winter 16 Release NotesDreamforce 15 Recap & Winter 16 Release Notes
Dreamforce 15 Recap & Winter 16 Release Notes
 
Salesforce1 Mobile Experience - Remedyforce On Call
Salesforce1 Mobile Experience - Remedyforce On CallSalesforce1 Mobile Experience - Remedyforce On Call
Salesforce1 Mobile Experience - Remedyforce On Call
 

Kürzlich hochgeladen

Artificial Intelligence: Facts and Myths
Artificial Intelligence: Facts and MythsArtificial Intelligence: Facts and Myths
Artificial Intelligence: Facts and Myths
Joaquim Jorge
 

Kürzlich hochgeladen (20)

What Are The Drone Anti-jamming Systems Technology?
What Are The Drone Anti-jamming Systems Technology?What Are The Drone Anti-jamming Systems Technology?
What Are The Drone Anti-jamming Systems Technology?
 
Finology Group – Insurtech Innovation Award 2024
Finology Group – Insurtech Innovation Award 2024Finology Group – Insurtech Innovation Award 2024
Finology Group – Insurtech Innovation Award 2024
 
Strategize a Smooth Tenant-to-tenant Migration and Copilot Takeoff
Strategize a Smooth Tenant-to-tenant Migration and Copilot TakeoffStrategize a Smooth Tenant-to-tenant Migration and Copilot Takeoff
Strategize a Smooth Tenant-to-tenant Migration and Copilot Takeoff
 
From Event to Action: Accelerate Your Decision Making with Real-Time Automation
From Event to Action: Accelerate Your Decision Making with Real-Time AutomationFrom Event to Action: Accelerate Your Decision Making with Real-Time Automation
From Event to Action: Accelerate Your Decision Making with Real-Time Automation
 
Boost Fertility New Invention Ups Success Rates.pdf
Boost Fertility New Invention Ups Success Rates.pdfBoost Fertility New Invention Ups Success Rates.pdf
Boost Fertility New Invention Ups Success Rates.pdf
 
How to Troubleshoot Apps for the Modern Connected Worker
How to Troubleshoot Apps for the Modern Connected WorkerHow to Troubleshoot Apps for the Modern Connected Worker
How to Troubleshoot Apps for the Modern Connected Worker
 
HTML Injection Attacks: Impact and Mitigation Strategies
HTML Injection Attacks: Impact and Mitigation StrategiesHTML Injection Attacks: Impact and Mitigation Strategies
HTML Injection Attacks: Impact and Mitigation Strategies
 
Apidays New York 2024 - Scaling API-first by Ian Reasor and Radu Cotescu, Adobe
Apidays New York 2024 - Scaling API-first by Ian Reasor and Radu Cotescu, AdobeApidays New York 2024 - Scaling API-first by Ian Reasor and Radu Cotescu, Adobe
Apidays New York 2024 - Scaling API-first by Ian Reasor and Radu Cotescu, Adobe
 
How to Troubleshoot Apps for the Modern Connected Worker
How to Troubleshoot Apps for the Modern Connected WorkerHow to Troubleshoot Apps for the Modern Connected Worker
How to Troubleshoot Apps for the Modern Connected Worker
 
Strategies for Landing an Oracle DBA Job as a Fresher
Strategies for Landing an Oracle DBA Job as a FresherStrategies for Landing an Oracle DBA Job as a Fresher
Strategies for Landing an Oracle DBA Job as a Fresher
 
Axa Assurance Maroc - Insurer Innovation Award 2024
Axa Assurance Maroc - Insurer Innovation Award 2024Axa Assurance Maroc - Insurer Innovation Award 2024
Axa Assurance Maroc - Insurer Innovation Award 2024
 
Handwritten Text Recognition for manuscripts and early printed texts
Handwritten Text Recognition for manuscripts and early printed textsHandwritten Text Recognition for manuscripts and early printed texts
Handwritten Text Recognition for manuscripts and early printed texts
 
Apidays New York 2024 - The value of a flexible API Management solution for O...
Apidays New York 2024 - The value of a flexible API Management solution for O...Apidays New York 2024 - The value of a flexible API Management solution for O...
Apidays New York 2024 - The value of a flexible API Management solution for O...
 
GenAI Risks & Security Meetup 01052024.pdf
GenAI Risks & Security Meetup 01052024.pdfGenAI Risks & Security Meetup 01052024.pdf
GenAI Risks & Security Meetup 01052024.pdf
 
TrustArc Webinar - Stay Ahead of US State Data Privacy Law Developments
TrustArc Webinar - Stay Ahead of US State Data Privacy Law DevelopmentsTrustArc Webinar - Stay Ahead of US State Data Privacy Law Developments
TrustArc Webinar - Stay Ahead of US State Data Privacy Law Developments
 
Partners Life - Insurer Innovation Award 2024
Partners Life - Insurer Innovation Award 2024Partners Life - Insurer Innovation Award 2024
Partners Life - Insurer Innovation Award 2024
 
Artificial Intelligence: Facts and Myths
Artificial Intelligence: Facts and MythsArtificial Intelligence: Facts and Myths
Artificial Intelligence: Facts and Myths
 
🐬 The future of MySQL is Postgres 🐘
🐬  The future of MySQL is Postgres   🐘🐬  The future of MySQL is Postgres   🐘
🐬 The future of MySQL is Postgres 🐘
 
[2024]Digital Global Overview Report 2024 Meltwater.pdf
[2024]Digital Global Overview Report 2024 Meltwater.pdf[2024]Digital Global Overview Report 2024 Meltwater.pdf
[2024]Digital Global Overview Report 2024 Meltwater.pdf
 
Strategies for Unlocking Knowledge Management in Microsoft 365 in the Copilot...
Strategies for Unlocking Knowledge Management in Microsoft 365 in the Copilot...Strategies for Unlocking Knowledge Management in Microsoft 365 in the Copilot...
Strategies for Unlocking Knowledge Management in Microsoft 365 in the Copilot...
 

Dreamforce '16 Recap & Winter '17 Release

Hinweis der Redaktion

  1. The big announcement of Dreamforce 2017 was “Salesforce Einstein”. Pitched as upcoming technology built into the platform that will recommend actions based on analyzing your data. The goal is to make AI simple for everyone to use.
  2. Salesforce Einstein is being built out right now. There are a few pilots such as Predictive Lead Scoring and Opportunity Insights that recommend actions to marketers on who are the best leads and recommend actions to sales reps on opportunities that may be at risk. All of these recommendations based on Salesforce Einstein analyzing your historical data and making predictions based on the trends and algorithms.
  3. Learn more on Trailhead, the fun and easy way to learn Salesforce.
  4. Another big announcement at Dreamforce is Salesforce’s acquisition of Quip. This is a document / spreadsheet collaboration product built for mobile and desktop. Brett Taylor, former CTO of Facebook, runs this company. Salesforce talked about future integrations to allow Salesforce data be included as merge fields into the documents. For basic use cases I can see this contending with Drawloop and Conga, etc. A use case pitched in the keynote is using Salesforce merge fields to retrieve data from a report into a Quip spreadsheet that rolls up into a Quip document for management. Or to pull in opportunity or account information into a SOW.
  5. Team members can collaborate on the document, commenting, email notifications, versioning. Comparable to Confluence and Google Docs in some ways.
  6. Gone is the vertical navigation bar and we come back to the familiar horizontal menu. But this time this menu is supercharged for productivity! Each tab has a drop menu that lets you quickly create a new record, or click on recently viewed records, or navigate to recently viewed lists.
  7. Gaining feature parity with Classic, help tooltips now supported in Lightning.
  8. Gaining feature parity with Classic, collapsible page layout sections now supported in Lightning.
  9. Gaining feature parity with Classic, “Save & New” button now supported in Lightning.
  10. New account settings to enable.
  11. News shows just that, trending articles from news sources about the account and its executives. Executives are based on what Salesforce (Data.com?) knows and you don’t have to have the person added as a contact to receive news about executives.
  12. Also receive news on the Contact page layout.
  13. When creating accounts, the name is an autocomplete box (guessing it pulls from Data.com. Don’t think you need to pay extra, this is just built into LEX). You’ll also notice the account logo.
  14. If you choose one of the autocomplete results then other information Salesforce knows about (again, probably pulled from Data.com) is copied into the form for you. This is a huge time saver for sales reps. To receive regular updates, consider purchasing Data.com Premium.
  15. Salesforce now auto geocodes standard address fields for Accounts, Contacts, and Leads. No more having to rely on third-party services or apps that you have develop integrations for.
  16. In Lightning, you can customize the “Send Email” standard action and swap out the old “From” text field with the new “From” picklist field which is dynamically maintained picklist by Salesforce of the user’s email address plus the Email-2-Case address plus other Organization-Wide Email addresses the user has access to.
  17. Email Attachments are now shown in the Chatter Feed for the Case.
  18. HeyWire acquisition. Similar in concept to Live Chat, but instead of web chat the agent is supporting and responding to customers via messaging apps (text, Facebook Messenger, Instagram, Twitter, etc.)
  19. New social studio channel: Instagram
  20. Records in Kanban view can be edited or deleted without navigating away. Clicking Edit link will open the pop up form for user to make edits and save record.
  21. When dragging and dropping records between columns (e.g. statuses, stages) and a validation error occurs, Salesforce now presents the edit form highlighting the errors so that the user can correct issues right there without navigating away from the Kanban board.
  22. Kanban views now supported on Leads.
  23. Kanban views now supported on Campaigns.
  24. Vote for idea to support Kanban list views for custom objects. It’s on the roadmap!
  25. Chatter now supports inline images and code snippets! To let people add code snippets, must grant them new System permission.
  26. Chatter now supports inline images and code snippets! To let people add code snippets, must grant them new System permission.
  27. Can now attach up to 10 files per Chatter post! No more adding multiple comments just to add a bunch of files to a conversation.
  28. Chatter Live is here. When you click into the comment field of a post that subscribes you to begin receiving real-time updates to that specific Chatter conversation. If other people are commenting on that post then you’ll see those messages appear in the thread instantly – no more sitting and refreshing the page repeatedly to check for updates.
  29. Works in Chatter groups too!
  30. Group managers when making an Announcement post can now choose to have an email sent to all members immediately, regardless the user’s email notification preference for that group. Users must be granted new System permission to be able to send the emails since this is an easy way to spam people.
  31. Using the Lightning App Builder, you can edit the Chatter Group page to add Report Charts. Create a report with a chart like you normally would, navigate to the Lightning App Builder, drag the ‘Report Chart’ component onto the page then you’ll be able to select a report for the chart component to display. Supposedly you can further filter the report to just records that are related to the Chatter Group.
  32. Make your processes modular! You can reduce repetitive setup of actions in your processes by putting common logic/actions into a process that will be invoked on-demand by other processes. Processes now have one of two ways to be kicked off. They can either be started by create/update record events or on-demand by another process (but not both!).
  33. New ISCLONE() function for workflow rules to know if the record being created is a clone. Previously, this was only able to be known via Apex Trigger.
  34. When making changes to sharing rules, Salesforce now locks just the object that is having sharing rules changed on. This means you can have sharing rules recalculated among multiple objects simultaneously.
  35. For rules that are shared with public groups or roles and those that might have special nuances like Account + Opportunity + Case rules, multiple objects might lock at the same time like they did before.
  36. For rules that are shared with public groups or roles and those that might have special nuances like Account + Opportunity + Case rules, multiple objects might lock at the same time like they did before.
  37. In the browser of who will be testing as the guest site user, add a cookie with name “debug_log” and value “debug_log”. You may have to use a browser extension to let you easily create the cookie. Without this cookie, even if in Setup you have setup Debug Logs to monitor the guest site user then no logs will actually be captured. Salesforce made this change allegedly for performance reasons.
  38. Salesforce released an open-source project of visualforce and apex code to help admins manage custom metadata records. This app lets the admin upload a csv file to upsert the custom metadata records.
  39. Beta in Winter ‘17, Salesforce released new lightning base components. This is a huge improvement for developers as it brings feature parity to the speed and ease of Visualforce. The components already generate the correct HTML and CSS to be styled in SLDS to look pretty.
  40. Developer Preview in Winter ‘17 (only available in developer edition orgs), Salesforce has released new JavaScript code for use in Lightning Components to simplify and reduce the amount of boilerplate code needed to query and save records to the database. This also introduces a shared record cache to further improve page and app performance.
  41. Lightning Components can now be exposed as publisher actions. This is part of how Salesforce is supporting the migration from JavaScript and URL buttons that were all the rage in Classic but not supported in LEX. Developers can put their customization logic that previously occurred in JavaScript or URLs to occur in Visualforce or Lightning Component pages.
  42. As soon as Salesforce introduced Duplicate Data Management, did you ever want to on-demand look for duplicates in Salesforce rather than wait until the user had tried to create a record? Now you can with this new SOAP API method! You pass in some information and Salesforce will use the Duplicate Rules you’ve setup to find duplicate match results. You could build your own auto-merge utility, build more sophisticated reports, be creative! Want to do this from Apex? Simply use SOAP API wrapper class generated from Wsdl2Apex.