This document summarizes the services provided by a managed IT services company. The company offers 24/7 monitoring and management of networks and devices, security monitoring, automated preventative maintenance, and business reviews. Key aspects of the services include an initial assessment of a client's IT infrastructure, around-the-clock monitoring for issues, automated patching and software updates, and regular reports and meetings to review IT performance and needs. The goal is to give clients peace of mind by proactively managing their networks and security so they can focus on their business.
1. We Focus on Your IT So You Can Focus on Your Business
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19. Automated Scripting Remote Capabilities Remotely change settings, apply changes and run scripts to eliminate non-crucial site visits Shut down of workstations Save power costs and reduce green house gases Clean-up of temporary files Deletes all files in temporary directories Remotely run scandisk Provides security assurance Settings are automated OR run on a predefined schedule
20. Automated Patching We can control which patches are automatically applied and which require prior approval. Detailed reports allow us to track the status of patches needed, rapidly identify failed patches or find recent patches that are applicable to you.
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22. Monthly Reviews Executive Summary Establishes an overall report status of an entire site Website Monitoring Up-to-date information of website reliability Patch Status Updated security patches that were applied Server Health Establish performance baseline and identifies areas of improvement Site Performance Cleared alerts, completed tickets, and executed scripts summary information Work Completed Cleared alerts, completed tickets, and executed scripts summary information Monthly reviews will help you to understand where, when and how to best invest your IT budget and control costs.
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26. Contact Information Thomas Boland WesTech Solutions, LLC (914) 595-6335 [email_address] 10 New King St, Ste 210 West Harrison, NY 10604
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