Dotpay is an electronic payment authorization and settlement system based in Krakow, Poland that has been operating since 2000. It provides online payment, premium rate payment, and card terminal services. Dotpay offers flexibility and security through convenient integration options, transaction verification, and a high uptime percentage. It is certified by PCI DSS and other security standards. Dotpay uses instant e-transfers and over 50 payment methods to process transactions between customers and merchants.
2. Dotpay S.A., ul. Wielicka 72, 30-552 Kraków,Tel.: 12 6882600, Fax: 12 6882699, www.dotpay.pl
We have been on the market since 2000, previously as AllPay
We provide services of:
- Online payment,
- Premium Rate payment (SMS, MMS, PayPerCall),
- Card terminals.
Competitive advantage. Flexibility, security.
- Convenient options for integration, "tailor-made" system, comprehensive package of special
services,
- Certification, verification of transactions, taking over the risk,
- High uptime (SLA), simple payment process (instant e-transfers), helpful Customer Service.
Founding Member of the most important organisations in the industry:
About us
3. Dotpay S.A., ul. Wielicka 72, 30-552 Kraków,Tel.: 12 6882600, Fax: 12 6882699, www.dotpay.pl
Dotpay is a pioneer in the implementation of all major payment solutions:
• instant E-Transfers (PayByLink)
• aggregate payment of regular remittances
• payment in cash before delivery, online booking
• payment by installments without leaving home, courier, certificates
• mobile payments: mPay, SkyCash, Pay with IKO, PeoPay
• credit cards for small and medium sized shops
Continuous cooperation with banks and payment organisations, modern payment channels!
Innovativeness
4. Dotpay S.A., ul. Wielicka 72, 30-552 Kraków,Tel.: 12 6882600, Fax: 12 6882699, www.dotpay.pl
The service consists of full integration of the payment process in the online shop with the
banking system. When finalizing the purchase, all transfer data is completed automatically, and
its editing is locked. This way the buyer does not have to manually enter the amount or the
order number, the account number, the name of the shop and other data required to make a
payment, and therefore errors are eliminated.
Advantages of instant e-transfer payments:
• speed- the transfer is immediately carried out within the bank's posting hours,
• savings- instant e-transfers are a payment channel that is free from fees charged
to the customer,
• certainty - transactions are fully protected.
Payment channels - Instant E-Transfers
5. Dotpay S.A., ul. Wielicka 72, 30-552 Kraków,Tel.: 12 6882600, Fax: 12 6882699, www.dotpay.pl
Legal form: Joint-stock company
Share capital: PLN 4.000.000,00, fully paid-up
Settlement Agent: Since 2008, the Settlement Agent status granted by the President of the
National Bank of Poland (NBP)
NBP supervision: permanent supervision over the Company by the National Bank of Poland
Payment Institution: Since 2013, the Payment Institution status granted by Komisja Nadzoru
Finansowego (FSA)
FSA supervision: permanent supervision over the Company by the Financial Services Authority
Legal and financial security
6. Dotpay S.A., ul. Wielicka 72, 30-552 Kraków,Tel.: 12 6882600, Fax: 12 6882699, www.dotpay.pl
PCI DSS - The certificate confirms that Dotpay meets all the requirements of the Payment Card
programmes of Industry Data Security Standard (PCI-DSS), Visa Cardholder Information Security
Program (CISP), Visa International's Account Information Security (AIS), MasterCard International‘s
Site Data Protection (SDP), American Express Data Security Standards (DSS) and Discover Card‘s
DISC.
McAfee SECURE - certifies the tested equipment in accordance with the security policy and
requirements of the Department of Homeland Security's National Infrastructure Protection Center
(NIPC). This certificate is held by such websites as: Yahoo!, Lycos, PriceGrabber and Amazon.
Thawte Web Server Certificate with EV (Extended Validation) - SSL certificate with extended
validation with 256-bit encryption, to ensure the highest standards of authentication
of the website owner identity. Information transmitted between the user and
the server is not used by unauthorised persons.
Safety certificates
Rzetelna firma - credibility is confirmed by the Trustworthy Company Certificate that
recommends only companies you can trust. It is granted to the members of the programme
organised by the Krajowy Rejestr Długów Biuro Informacji Gospodarczej S.A. (National Debt
Register). Dotpay SA has been participating in the programme continuously since 2008.
8. Dotpay S.A., ul. Wielicka 72, 30-552 Kraków,Tel.: 12 6882600, Fax: 12 6882699, www.dotpay.pl
Elimination of financial risk
Sellers protection against financial consequences of frauds
Convenient chargeback service
9. Dotpay S.A., ul. Wielicka 72, 30-552 Kraków,Tel.: 12 6882600, Fax: 12 6882699, www.dotpay.pl
Payment channels
Types of payment channels
More than 50 payment methods belonging to the following groups:
Automatic transfers (instant e-transfer)
Semi-automatic transfers (regular e-transfer)
Cash payments
Mobile payments (direct redirect + dedicated channels)
Hire Purchase with Dotpay (installment)
For companies registered in Poland we also offer credit card payments.
10. Dotpay S.A., ul. Wielicka 72, 30-552 Kraków,Tel.: 12 6882600, Fax: 12 6882699, www.dotpay.pl
Making payments
Models for initiating the payment process:
Redirect to the full list of available payment methods
https://ssl.dotpay.pl/?id=41979&kwota=1&opis=TEST
Redirect to the selected payment channel
https://ssl.dotpay.pl/?id=41979&kwota=1&opis=TEST&kanal=1&blokuj=1
Direct redirect (conversion!)
https://ssl.dotpay.pl/?id=41979&amount=1&description=TEST&channel=1&ch_lock=1&email=tech@dotpay.pl&type=4&firstn
ame=imie&surname=nazwisko&URL=https://wwww.example.com
Redirect after payment to the so-called "Thank you page": automatic or by clicking the
button
Possibility of entering payments from anywhere in the internet, e-mail, instant messaging
(chat).
The customer can obtain data for the transfer without having to start the process on
their side.
11. Dotpay S.A., ul. Wielicka 72, 30-552 Kraków,Tel.: 12 6882600, Fax: 12 6882699, www.dotpay.pl
Transaction statuses
NEW - The payer began the payment, but the channel provider had not "processed" it yet
COMPLETED - The payment has been successfully verified. Funds are 100% ready for
payment
REJECTED - The transaction cannot be completed
REFUND - The Seller has ordered a full refund (cancelled it) or a partial refund for the
transaction
COMPLAINT – The Customer sent a complaint to the channel provider and it has been
accepted
NEW
COMPLETED
CANCELLED COMPLAINT
REJECTED
12. Dotpay S.A., ul. Wielicka 72, 30-552 Kraków,Tel.: 12 6882600, Fax: 12 6882699, www.dotpay.pl
Notifications
Notices to the seller:
- "System" notice, so-called URLC. Due to its effect the Seller's order is marked in the system, for
example, as correctly paid. With its help, the Seller can create reports, analysis on their side and
automatically change the status of the order in the shop.
- URL notifications - immediate information about the payment process,
- E-mail and SMS notifications,
- Reports from the My Dotpay channel (csv, txt, pdf),
- Special reports (automatic reports delivered by email or FTP, GetTrList and GetTrStatus services,
dedicated services).
The person making the payment receives:
- E-mail notification.
Worth remembering:
- Notifications are delivered immediately after assigning a status to the transaction,
- Correct or incorrect receipt of the notification does not affect the accounting of the transaction and
the possibility of payment.
13. Dotpay S.A., ul. Wielicka 72, 30-552 Kraków,Tel.: 12 6882600, Fax: 12 6882699, www.dotpay.pl
Subaccounts and Main Accounts
Main Account - Account (not a bank account), to which payments are sent. Administrator
rights, full access. One Main Account can accept payments from any number of the Seller's
websites/shops.
Subaccount - an account (not a bank account) which can monitor payments received on the
Main Account. Limited access. The ability to use only certain functions, for example, it is
possible to generate a link to an additional payment, but not change the important settings.
One Subaccount allows monitoring activities from any number of Main Accounts.
14. Dotpay S.A., ul. Wielicka 72, 30-552 Kraków,Tel.: 12 6882600, Fax: 12 6882699, www.dotpay.pl
Additional functions
Making refunds (API)
Generating payments links
API for the "pro forma"service
API for the "GetTrList" and "GetTrStatus" services
CHK lock
Verification of the transfer sender
Comprehensive package of Premium Rate services
Functional "My Dotpay" panel