Weitere Ă€hnliche Inhalte Ăhnlich wie How to Create a Marketing Plan for a Mobile App Launch (13) Mehr von Dot Com Infoway - Custom Software, Mobile, Web Application Development and Digital Marketing Company (20) KĂŒrzlich hochgeladen (20) How to Create a Marketing Plan for a Mobile App Launch2. Page2
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2.ENGAGEEARLYTOCREATEASUCCESSFULFEEDBACKLOOP.
Onceinteresthasbeenestablishedandcustomersinvolved,thenextstepistoexternallycontinuemarketingtheappwhileinternallypayingatten-
tiontowhatcustomersaresayingaboutit.ThereareanumberofdiïŹerentbetatestingopportunitiesandapplicationsavailable,whichcanthenbe
usedtocreatebetatestercommunitieswithaslittleasanemaillist.Bycreatingabaseofearlyadoptersprimedforbetatesting,theapphasitsrst
experimentalbasethatcanbeusedtoperfecttheappwhenitisnallyreadyforreleaseintothewild.
Atthispointisitisconsideredasmartpracticetoengagebetauserstoensurethattherearenounexpectedproblemswiththeappbeforeformal
launch.Obviousbugscanbe xedatthispoint(thoughtheremaybesomeuserlossaswell)tohelpmakeforanappthatisverypolishedbythe
timeitisreleased.
BBesideslisteningtocustomerconcerns,itisagoodideatoincentivizebothuseoftheappandspreadinginterestinit.Doingsobuildsamoreexcit-
edbaseandallowsexistinguserstoknowthatgoodthingsarehappeningwiththeapp,andthatearlyadoptionhasitsbenets.Goodexamples
areappsthatgiveusersbenetsforlikingthemonsocialmedia(asimpleâlikeâbuttondoesnâtworkanymore)whichgivestheenduserthesatisfac-
tionofknowingtheygetarewardforcontinuinguseoftheappandexpressingthatsatisfactionpublicly.
3.DONâTFORGETTRADITIONALMARKETINGCHANNELSSUCHASEMAIL.
Whilefocusingsolelyontheuserbaseisimportant,itâsjustasimportantnottoneglectchannelssuchasemailindealingwithnewacquisitionsand
betatesters.Email,forexample,helpsprepareclientsforanapplaunchinanumberofways.
-Emailscanbespread.Emailsremainoneofthemoststraightforwardwaystogetinformationouttoothers,andthisiseventruewithapp
updates.
-Emailsareverytrackable:withemailreportingprogramsandmetricssuchasbouncerate,marketerscangetaverygoodideaofwhatworksand
whatdoesnâtwithanappwellinadvanceofitsrelease.
-Emailscancontainasmuchoraslittleinformationasadeveloperwants.Whethertostayintouchwithaclientbaseortogiveadetailedupdate
onanappâsprogress,developeremailshelppeoplestayintheloopwhenitcomestoanappâsmovementtowardsitsrelease.
AAnytraditionalchannelssuchasemailorevenpaidmarketingeïŹortswillhaveacost/benetratiotothemthatwillincreasinglydeclineinuse.This
mustbeborneinmindwitheverymarketingeïŹort--acquisitionofnewclientsmusthaveatangiblebenet,andsoultimatelyevennon-betates-
tersshouldbeencouragedinthatdirectiondependingonwhentheappisbeingreleasedaswellastheoverallresponsebeforelaunch.
ThereareoveramillionappseachontheGooglePlayStoreandtheAppleStore,sotheenvironmentforlaunchingthenextgreatappismorecom-
petitivethanever.Becauseofthis,planningoutalaunchismoreimportant,arguably,thanalmostanythingelsebesidesappdevelopmentitself.The
keytoasuccessfulapplaunchisadoption,andthatmeansknowinghowtoretainandengagetheclientsthatmarketingeïŹortshelpcreate.
Withthatsaid,creatingamarketingplanforaparticularmobileappcanbebrokendowninto vebasicsteps,eventhougheachofthosestepsis
itselfratherinvolved.However,byfollowingstraightforwardguidelinesandtailoringthemtoyourspecicsituation,developerscancreateamarket-
inglaunchforyourappwhichwillhelpensurebetteruseracquisitionandretentionratesthansimplyâputtingitupâ.
1.MARKETINGBEGINSWITHAPPDEVELOPMENT.
MManyappdevelopersoftendevelop rst,advertiselater.Thisisaprettypoorstrategy,andispartofthereasonthatsomanyappshavepooradop-
tionandretentionratesintheGoogleAppStore,forexample;theaveragedeathspiralforanappfromappstoreplacementtoanegativeuseracqui-
sitionrateusuallyhoversaroundaweek.Tocounteractthis,itisimportantthatmarketinganappbeginsearlyinthedevelopmentphase.Bycreating
buzzaroundtheapp rst,developerscanbegintocollectadatabaseofuserswhowillbeprimedfortheappearlyon(âearlyadoptersâ).
Invitingearlyinterestaroundanapphasasecondadvantageinthatitalsocreatesanestofbetausersoutsidethedevelopmentgroup,andmore
specicallyonethatisactuallyclosertotheuserbasethatadeveloperisaimingfor.Onewaytoknowwhatkindofmarketisatplayhereistotake
sometimeoutformarketresearchanddeterminethemostsuccessfulplayersinabasicniche.Lookatwhatcompetitorsdocorrectly,andtakesome
timetoreadbothpositiveandnegativeuserfeedbackintheirrespectivecomments.Bydoingbasicmarketresearch,developerscanpreparethem-
selselvestodiïŹerentiatewithinaspecicmarketnicheandbuildinterestinwhatmakesaspecicappdiïŹerentbeforeitisevenreleased.Bynotdoing
this,developersruntheriskofnotsuccessfullydiïŹerentiatingthemselves.
Finally,itâsimportanttotaketoasmanychannelsaspossiblewhereinterestinaspecicappmightndoverlapandcreateengagementtobegin
buildingatestercommunity.
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4.THEAPPISTHEEVENT.
Intheend,itistheformalreleaseofanappthatwillmakeallthediïŹerenceinhowitgetsadoptedbythemasses.Thisisalsowhereadevelopercan
unleashanarmyofdevotedbetatesterswholovetheappupontheworld.Donecorrectly,theformalreleasewillrevealtothemobilecommunity
whataselectgroupofusershavealreadyknown,lovedandhelpedbuild.Inshort,theappisthelaststeptoanyinitialmarketingeïŹort.
TTheuntestedusermarketatapplaunchisverydiïŹerentfromtheusermarketwhenthereisapre-launchcommunity.Thoseengageduserswill
becomethe rstoïŹcialdownloadersofthenewapp(whetherpaidorfree)andthereforewillbecomethebaseofadeveloperâsinitialdownload
community.Becausetheyhavealreadytestedtheapp,usedit,commentedonitandmore,thatsenseofinvestmentwilltranslateintomoreloyal
users.Afterthat,theapphasabaseofpublicusers,whocanalsoprovidefeedbackanddevelopinterestamonguserswhohaveneverheardofthe
appbefore.
BBypre-shiftingthelauncheventtoonewithusersalreadyprepared,interestedin,andengagedwithanapp,developershaveapredictivemodel
thattheycanuseforpredictingusercommunitygrowthaswellascustomerlifetimevalue(CLTV).Thiscanhelpdevelopersdeterminehowtheirapp
stacksupagainstothersintherespectiveappstores:ifthepre-launchfollowedthestepsabove,thefeedbackloopwillbedeterminateinshowing
theadvantageofoneparticularappoverothersinthesameniche.
5.FOLLOWïșUP:KEEPENGAGEDTHROUGHFEEDBACKANDUSETOOLSLIKEPUSH
NOTIFICATIONSWISELY.
FFinally,itisoftheutmostimportanceonceanappisdevelopedtonotalienateusers.Thereareafewwaysthatthiscanhappen,butthetwomost
commonwaysarefailingtofollowthroughwithfeedbackandoveruseofcontacttoolssuchaspushnotications.
FFeedbackisanimportantpartofcommunityacquisitionandretentionaswellasawaytodeterminewhereanappmightbelacking.Whileitis
impossibletocreateanappthatmakeseveryonehappy,itispossibletomakeachangewhennoticingthattherearepotentiallyproblematic
commonthreads.Inthiscase,wherepossible,itisbesttorespondtotheclientsothattheydonâtfeelleftoutandtakenoteoftheirconcern.Obvi-
ously,noteverychangecanbemadetoanappimmediately,butafewcomplaintsaboutthesamethingmightmeanthatthereareotherclients
whoareuninterestedincomplaining--andwilljustuninstalltheappfromtheirdevice.
Eitherway,notrespondingisalostuser.
OnOntheotherhand,thereissuchthingastoomuchengagement,particularlyifitisunsolicited.Nothingisworsethanlosingaclientsolelybecause
adeveloperhadtonotifycustomersofeverysingleupgrade,asmuchasdailyinsomecases.Andyetthisisthe ipsideofengagement;itisimport-
anttoaddressclientswhohaveaconcern,anditisalsosmarttoletclientswhohaveforgottenanappknowaboutnewfeatures(oneofmanysmart
usesofpushnotiers)butconstantnoticationswilleventuallyturnusersoïŹtotheproduct.Itisbettertoengageclientswhoarepleasedwitha
pproductsparinglywhileensuringthattheyknowtheycanreachsomeonewhenpossible.Chancesarethatifdevelopersleavetheirinformationfor
theircustomers,customerswithconcernswillreachouttothemwhennecessary.
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