3. What is Organizational Behavior ?
Organization: It is a group of people who are collected to work for a
common goal with collective efforts.
Behavior: It is a verbal or physical response shown by a person as a
consequence of the impact of his/her surroundings.
“Organizational Behavior as a systematic study of
the actions and attitudes that people exhibit
within the organization .”
(Stephen P Robins)
5. 2. Human Relation Approach
Hawthorne Studies –( Elton Mayo) .
Group can used by management to benefit the organization .
Social aspects of work were paramount important to
Changes in working conditions were followed by increased
The effects of financial incentives on individual productivity
were very poor.
7. 1. Behavioristic Framework
Study learning by focusing on observable events, both
environmental and behavioral.
This framework developed by Ivan Pavlov and J.B.Wotson.
Organizational Behavior can be explained with help of
Stimulus and Responses.
Behavioristic framework :
# Classical conditioning theory. # Operant condition theory.
S R R S
8. 2.Cognitive Framework
Cognition means the mental action or process of acquiring
knowledge and understanding thought, experience and the senses.
This framework was introduced by the “Edward Tolman”.
Learning consists of the expectancy that particular event will leads
to particular consequence.
9. 3.Social Learning Framework
Explains human behavior in terms of continuous reciprocal
10. Importance of Organizational Behavior
It builds better relationship by achieving people’s, organizational,
and social objectives.
Helps managers in understanding basis of motivation.
Improves goodwill of the organization.
It is multidisciplinary, in the sense that applies different
techniques, methods, and theories to evaluate the performances.
Helps to predict behavior of others.
To enhance the productivity, efficiency and effectiveness.
It covers a wide array of human resource like behavior, training
and development, change management, leadership.
Organizational behavior is the study of both group and individual performance and activity
within an organization.
When we consider about origin of OB , Classical and Human Relation Approaches can be
Behavioristic Framework can be divided as Classical Conditioning and Operant Conditioning .
Cognitive approach emphasizes the positive and free wheel aspect of human behavior. Such as
Expectancy, Demand and Intention .
social learning framework explained in terms of a continuous reciprocal interaction among,
Cognitive ,Behavioral ,Environmental Influences.
Thus,Organizational Behavior plays an important role in the management of business.
It is that field of study which finds out the impact that individuals, groups and structure have on
behavior within an organization and it applies that knowledge to make organizations work more
Luthans, F. (2011), Organizational Behavior, 12th edition, New York: McGraw-Hill Companies Inc.