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It’s OK to Leave At 5 O'clock:
What Every New Professional
       Should Consider
 Donjanea Fletcher, University of West Georgia
       Leslie Hahn, University of Florida
  Michelle Hahn, University of South Carolina
    Brandon Hernandez, Eastfield College
    Michael Mardis, University of Louisville
    Amanda McCarthy, Roanoke College
     Andrew Smith, University of Kentucky
New Professionals Institute, 2007
 What   is NPI?
  – Program for new professionals sponsored by
    the Southern Association for College Student
    Affairs (SACSA) and NASPA, Region III
 Who   are we?
  – Mentor Group at 2007 New Professionals
    Institute (NPI) in Radford, VA
  – Work Locations: Student Affairs Departments
    in Texas, Florida, Kentucky, South Carolina,
    Virginia and Georgia
New Professionals Institute, cont’
   What is the purpose of NPI?
    – Purpose 1: To gain knowledge and skills from
      seasoned Student Affairs professionals to become
      better in the profession and advance
    – Purpose 2: To become increasingly connected within
      the profession
   What do you do?
    – Five days of sessions, professional related activities
        Healthy Life
        Leadership
        Supervision
        Collaboration
        Career Goals
Understanding the Transition of
        the New Professional
   “The First Year on the Job: Experiences of New
    Professionals in Student Affairs” by Kristen A.
    Renn and Jennifer P. Hodges
        One year study
        Highlighted common transition experiences
        Understanding of transition can help guide
         supervision, support, attrition
        Provide “theoretical” background
Understanding the Transition of
  the New Professional, cont’
Why the need for balance?
   Professional career; not only aspect of who you
    are
   Recognizing that we all have limitations
   Setting a good example
   Maintain passion for a lifelong career
Strategies for achieving balance
 Six Dimensional Model, Bill Hettler
   Professor at University of Wisconsin
   Co-Founder, President of National Wellness
     Institute
   Created Six Dimensional Wellness Model
   Additional Information can be located at
   http://www.nationalwellness.org/ and
   http://www.hettler.com/
Why the Six Dimensional
             Model?
 Holistic and Multi-dimensional
 Focus on achieving balance in life amongst six
  elements, rather than two or three
 Based on belief that investing too much in few
  areas leads to decreased wellness and ailing
  health
 Pathway to optimal living
What are the six dimensions?
   Physical Development: Reaching and            Intellectual Development:
    maintaining a physically healthy state         Participating in creative and mentally
    (e.g., exercise, healthy diet, self care       stimulating activities and sharing
    etc)                                           skills/gifts

   Spiritual Development: Seeking                Occupational Development:
    meaning and purpose in existence               Experiencing enrichment of life
                                                   through work
   Emotional Development: Acquiring
    awareness/acceptance of feelings,          Test Yourself:
    having satisfactory relationships and      http://www.nationalwellness.org/index.php?id=2
    positive self-concept (e.g., stress
    management skills)

   Social Development: Contributing to
    the environment and community (e.g.,
    volunteerism, team efforts, family
    etc)
How to Use the Six Dimensional
               Model?
 Intentionally reflect on your current life balance,
  giving each dimension a rating on paper
  according to energy you devote to it
 Decide ideal balance, reevaluate each area
  based on this, ask what changes are realistic to
  accomplish desired balance, and what obstacles
  will be faced
 Use log to track current/future

 balance and use buddy system
 for accountability
Barriers to Wellness
             Two Sides to Every Story
             Views and Beliefs

              – Derived from relatives and
                friends, other experiences
                (e.g., school)

              – Examples: “I have to be
                perfect”, “I have to
                overachieve”

              – Play Devil’s Advocate
                (Challenging Your Beliefs)
Consequences of overlooking your
              Wellness
 Depression
 Anxiety
 Heart Attacks
 Stroke/Hypertension
 Skin Disorders
 Problems with Gastrointestinal System
 Insomnia
 Degenerative neurological disorders
 General Life Dissatisfaction
Wellness Words of Wisdom
               Words of Wisdom from
                Seasoned Professionals

                – Does this match what you
                  thought?
Expectations of New Professional
 from a Supervisor’s Point of View


    Not all Supervisors are the same!

http://www.youtube.com/watch?v=hxrC_AeOKik
Perception vs. Reality
   “Many new professionals assume their first
    professional positions expecting to be
    apprenticed to their supervisors, and may
    eagerly await their directives for office operation,
    career advice, and involvement opportunities in
    the field. Given the limits of tangible validation
    and reward in our field, it is often the supervisor
    to whom the new professional looks for
    reinforcement and reassurance.” (pg. 51) Harned P. J.,
    “Murphy M. C., Creating a Culture of Development for the New
    Professional.” New Directions for Students Services, 1998, 84, 43-53.
Communicating with Your
          Supervisor
 Two-Way Recruitment and
  Communication Process
 Chain of Command
 Creating Open Communication
 Dealing with Disagreements
 Autonomy vs. Micromanaging
 Professional Development
Expectations
 “New professionals must understand that
 there is hard work ahead. There is
 potential for many rewards so an
 investment in their own growth and
 development will pay many dividends in
 the future” (pg 52) Harned P. J., “Murphy M. C., Creating a Culture
 of Development for the New Professional.” New Directions for Students Services,
 1998, 84, 43-53.
Expectations, cont’
 Accomplish established objectives
 Bring new ideas
 Learn new things (be willing to try)
 Grow Professionally
 Maintain a positive attitude
 Be a team player
 Maintain a high level of integrity
 Importance of a Mentor
Independent Research
   Anonymous online survey developed with 33
    questions
   Focus new professionals in student affairs &
    personal balance habits
   New professionals defined as 5 years or less
    professional work experience in student affairs
   Convenience sampling via email invitation
    distributed by student affairs departments and
    professional association listservs
   363 respondents completed online survey
Who Were These 363 New
            Professionals?
   Gender : 71% Female; 29 % Male
   Race/Ethnicity : 79% White; 9% African
    American/Black; 4 Hispanic/Latino; 3%
    Asian/Pacific Islander; 3% Multi-Ethnic; 1%
    American Indian/Alaskan Native; 1% Other
   Relationship Status : Single 37%; 28% Dating;
    35% Married/Domestic Partnership
   Number of Dependent Children : None 91%;
    5% one; 3% two; .8 three; .6% four or more
Who Were These 363 New
          Professionals? Cont’
   Type of Institution: 57% Four year public
    college/university; 37% Four year private college;
    6% Two year community college
   Size of Institution: 32% 4,999 or less; 14 %
    5,000 to 9,999; 10% 10,000 to 14,999; 16%
    15,000 to 24,999; 29% Larger than 25,000
   Total Student Affairs Full-Time
    Professional Experience: 29% Less than
    one year; 9% one year; 22% two years; 21% 3
    years; 14% 4 years; 5% 5 years
Who Were These 363 New
          Professionals? Cont’
   Job Level: 66.9% Entry Level; 30% Mid-Level;
    3.1% Senior Level
   Work Area: 37.5% Housing/Residential Life;
    12.4% Student Activities; 10.7% Academic
    Support; 6.9% Career Services; 2.8% Student
    Leadership; 2.8% Recreation Services; 2.5%
    Disability Services; 2.5% Volunteer/Community
    Service; 1.9% Cultural/Ethnic Center; 1.7% Greek
    Affairs; .8% Student Union; .6% GLBT Services; .
    6% Women’s Center; 16.5% Other
   Relocation: 47% moved a significant distance to
    accept their current position
Who Were These 363 New
         Professionals? Cont’
 Education Level: Master’s 82.3%; Bachelor’s 16.1%;
  Post Master’s Certificate 1.1%; Doctorate .6 %
 Average Work Hours :
  35 or less hours - 5.8%
  36-40 hours - 19.6%             75% worked 41+
  41-45 hours - 26.4%             52% worked 41-50
 46-50 hours - 25.9 %             19% worked 51-60
 51-55 hours - 10.5%              4% worked 60-70+
 56-60 hours - 8%
 61-65 hours - 1.9%
 66-70 hours - .6%
 70 plus hours - 1.4%
Survey Results: Overtime
   Work/balance habits examine by series 5 point
    likert scale questions
   Remaining at work late or arriving early several
    times a week (3.93/5)
       Variable positively correlated to:
    – Skipping lunch or eating at one’s desk to save time
    – Position expectations include night and/or weekend
      programs
    – Taking work home in order to be successful at one’s
      position
    – Increased average work hours
Survey Results: Overtime
 Remaining at work late or arriving early
 several times a week (3.93/5)
   Variable negatively correlated to:
  – Regularly scheduling time for hobbies and
    non-work events
  – Reporting adequate time for friendships and
    significant relationships outside work
  – Satisfaction in career balance
  – Belief a balanced life is a realistic goal as a
    new professional
Survey Results: Supervisor’s
               Expectations
   Supervisor reasonable expectations of what can
    accomplish during working hours (3.83/5)
     Variable positively correlated to:
    – Supervisor role modeling positive work/life balance
    – Co-workers taking sick/vacation time when needed
    – Regularly scheduling time for hobbies and non-work
      events
    – Satisfaction in career balance
    – Satisfaction in emotional wellness
    – Belief a balanced life is a realistic goal as a new
      professional
Survey Results: Supervisor’s
           Expectations
 Supervisor reasonable expectations of
 what can accomplish during working hours
 (3.83/5)
  Variable negatively correlated to:
  – Average number of work hours
  – Taking work home in order to be successful at
    one’s job
Survey Results: Scheduling
               Social Time
   Regularly scheduling time for hobbies and non-
    work events (3.52/5)
    Variable positively correlated to:
    – Supervisor w/ reasonable work expectations
    – Co-workers taking sick/vacation time when needed
    – Adequate time for friends and significant relationships
    – Satisfaction with physical, emotional, career, social,
      spiritual balance
    – Belief a balanced life is a realistic goal as a new
      professional
Survey Results: Scheduling
           Social Time
 Regularly scheduling time for hobbies and
 non-work events (3.52/5)
 Variable negatively correlated to:
  – Working late or arriving to work early several
    times a week
  – Regularly taking home work to be successful
  – Average work hours
  – Social circle consisting primarily of co-workers
Survey Results: Balance
Physical Wellness – Neutral (4.3/7)
Intellectual Wellness – Somewhat satisfied (5.2/7)
Emotional Wellness – Somewhat satisfied (5.0/7)
Career Balance – Somewhat satisfied (4.8/7)
Social Balance – Neutral (4.5/7)
Spiritual Balance – Somewhat satisfied (4.7/7)
 Satisfaction level rated on 7 point likert scale: very
  dissatisfied (1), dissatisfied (2), somewhat dissatisfied (3),
  neutral (4), somewhat satisfied (5), satisfied (6), very
  satisfied (7)
 Positive correlation between all balance/wellness
  dimensions
 Balance positively related to scheduling time for non-work
  events and adequate time for friends/significant others
Tips to Balance Work and
                 Life
     Adapted from: “Coachville: Coach Training”, Natalie H. Gahrmann
1.     Establish limits and boundaries
2.     Let go of guilt
3.     Build a Support Network
4.     Determine your own standards
5.     Create time for yourself
6.     Get organized
7.     Be flexible
8.     Enjoy quality family time
9.     Achieve an integrated life
Additional References
 Byington, Melissa. “Forget Superwomen:
  Seek Harmony of Work and Life” Women
  in Higher Education Jan. 2008: 38.
 Lassiter, Jr., Dr. Wright. “Workplace and
  Life Effectiveness” Lessons for Leaders
  and Followers.” Dallas County Community
  College District Chancellor’s Weekend
  Memo. No. 82 (January 2008): 1-4.
Time to Ask the Panel!
   Donjanea Fletcher, dfletche@westga.edu
   Michelle Hahn, hahnma@mailbox.sc.edu
   Brandon Hernandez, brandonhernandez@dcccd.edu
   Michael Mardis, m.mardis@louisville.edu
   Amanda McCarthy, mccarthy@roanoke.edu
   Andrew Smith, andrew.smith02@uky.edu
   Moderator: Leslie Hahn, leslieah@dso.ufl.edu

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New professionals naspa_boston_fina_lnew

  • 1. It’s OK to Leave At 5 O'clock: What Every New Professional Should Consider Donjanea Fletcher, University of West Georgia Leslie Hahn, University of Florida Michelle Hahn, University of South Carolina Brandon Hernandez, Eastfield College Michael Mardis, University of Louisville Amanda McCarthy, Roanoke College Andrew Smith, University of Kentucky
  • 2. New Professionals Institute, 2007  What is NPI? – Program for new professionals sponsored by the Southern Association for College Student Affairs (SACSA) and NASPA, Region III  Who are we? – Mentor Group at 2007 New Professionals Institute (NPI) in Radford, VA – Work Locations: Student Affairs Departments in Texas, Florida, Kentucky, South Carolina, Virginia and Georgia
  • 3. New Professionals Institute, cont’  What is the purpose of NPI? – Purpose 1: To gain knowledge and skills from seasoned Student Affairs professionals to become better in the profession and advance – Purpose 2: To become increasingly connected within the profession  What do you do? – Five days of sessions, professional related activities Healthy Life Leadership Supervision Collaboration Career Goals
  • 4. Understanding the Transition of the New Professional  “The First Year on the Job: Experiences of New Professionals in Student Affairs” by Kristen A. Renn and Jennifer P. Hodges  One year study  Highlighted common transition experiences  Understanding of transition can help guide supervision, support, attrition  Provide “theoretical” background
  • 5. Understanding the Transition of the New Professional, cont’
  • 6. Why the need for balance?  Professional career; not only aspect of who you are  Recognizing that we all have limitations  Setting a good example  Maintain passion for a lifelong career
  • 7. Strategies for achieving balance  Six Dimensional Model, Bill Hettler  Professor at University of Wisconsin  Co-Founder, President of National Wellness Institute  Created Six Dimensional Wellness Model  Additional Information can be located at http://www.nationalwellness.org/ and http://www.hettler.com/
  • 8. Why the Six Dimensional Model?  Holistic and Multi-dimensional  Focus on achieving balance in life amongst six elements, rather than two or three  Based on belief that investing too much in few areas leads to decreased wellness and ailing health  Pathway to optimal living
  • 9. What are the six dimensions?  Physical Development: Reaching and  Intellectual Development: maintaining a physically healthy state Participating in creative and mentally (e.g., exercise, healthy diet, self care stimulating activities and sharing etc) skills/gifts  Spiritual Development: Seeking  Occupational Development: meaning and purpose in existence Experiencing enrichment of life through work  Emotional Development: Acquiring awareness/acceptance of feelings, Test Yourself: having satisfactory relationships and http://www.nationalwellness.org/index.php?id=2 positive self-concept (e.g., stress management skills)  Social Development: Contributing to the environment and community (e.g., volunteerism, team efforts, family etc)
  • 10. How to Use the Six Dimensional Model?  Intentionally reflect on your current life balance, giving each dimension a rating on paper according to energy you devote to it  Decide ideal balance, reevaluate each area based on this, ask what changes are realistic to accomplish desired balance, and what obstacles will be faced  Use log to track current/future balance and use buddy system for accountability
  • 11. Barriers to Wellness  Two Sides to Every Story  Views and Beliefs – Derived from relatives and friends, other experiences (e.g., school) – Examples: “I have to be perfect”, “I have to overachieve” – Play Devil’s Advocate (Challenging Your Beliefs)
  • 12. Consequences of overlooking your Wellness  Depression  Anxiety  Heart Attacks  Stroke/Hypertension  Skin Disorders  Problems with Gastrointestinal System  Insomnia  Degenerative neurological disorders  General Life Dissatisfaction
  • 13. Wellness Words of Wisdom  Words of Wisdom from Seasoned Professionals – Does this match what you thought?
  • 14. Expectations of New Professional from a Supervisor’s Point of View Not all Supervisors are the same! http://www.youtube.com/watch?v=hxrC_AeOKik
  • 15. Perception vs. Reality  “Many new professionals assume their first professional positions expecting to be apprenticed to their supervisors, and may eagerly await their directives for office operation, career advice, and involvement opportunities in the field. Given the limits of tangible validation and reward in our field, it is often the supervisor to whom the new professional looks for reinforcement and reassurance.” (pg. 51) Harned P. J., “Murphy M. C., Creating a Culture of Development for the New Professional.” New Directions for Students Services, 1998, 84, 43-53.
  • 16. Communicating with Your Supervisor  Two-Way Recruitment and Communication Process  Chain of Command  Creating Open Communication  Dealing with Disagreements  Autonomy vs. Micromanaging  Professional Development
  • 17. Expectations  “New professionals must understand that there is hard work ahead. There is potential for many rewards so an investment in their own growth and development will pay many dividends in the future” (pg 52) Harned P. J., “Murphy M. C., Creating a Culture of Development for the New Professional.” New Directions for Students Services, 1998, 84, 43-53.
  • 18. Expectations, cont’  Accomplish established objectives  Bring new ideas  Learn new things (be willing to try)  Grow Professionally  Maintain a positive attitude  Be a team player  Maintain a high level of integrity  Importance of a Mentor
  • 19. Independent Research  Anonymous online survey developed with 33 questions  Focus new professionals in student affairs & personal balance habits  New professionals defined as 5 years or less professional work experience in student affairs  Convenience sampling via email invitation distributed by student affairs departments and professional association listservs  363 respondents completed online survey
  • 20. Who Were These 363 New Professionals?  Gender : 71% Female; 29 % Male  Race/Ethnicity : 79% White; 9% African American/Black; 4 Hispanic/Latino; 3% Asian/Pacific Islander; 3% Multi-Ethnic; 1% American Indian/Alaskan Native; 1% Other  Relationship Status : Single 37%; 28% Dating; 35% Married/Domestic Partnership  Number of Dependent Children : None 91%; 5% one; 3% two; .8 three; .6% four or more
  • 21. Who Were These 363 New Professionals? Cont’  Type of Institution: 57% Four year public college/university; 37% Four year private college; 6% Two year community college  Size of Institution: 32% 4,999 or less; 14 % 5,000 to 9,999; 10% 10,000 to 14,999; 16% 15,000 to 24,999; 29% Larger than 25,000  Total Student Affairs Full-Time Professional Experience: 29% Less than one year; 9% one year; 22% two years; 21% 3 years; 14% 4 years; 5% 5 years
  • 22. Who Were These 363 New Professionals? Cont’  Job Level: 66.9% Entry Level; 30% Mid-Level; 3.1% Senior Level  Work Area: 37.5% Housing/Residential Life; 12.4% Student Activities; 10.7% Academic Support; 6.9% Career Services; 2.8% Student Leadership; 2.8% Recreation Services; 2.5% Disability Services; 2.5% Volunteer/Community Service; 1.9% Cultural/Ethnic Center; 1.7% Greek Affairs; .8% Student Union; .6% GLBT Services; . 6% Women’s Center; 16.5% Other  Relocation: 47% moved a significant distance to accept their current position
  • 23. Who Were These 363 New Professionals? Cont’  Education Level: Master’s 82.3%; Bachelor’s 16.1%; Post Master’s Certificate 1.1%; Doctorate .6 %  Average Work Hours : 35 or less hours - 5.8% 36-40 hours - 19.6% 75% worked 41+ 41-45 hours - 26.4% 52% worked 41-50 46-50 hours - 25.9 % 19% worked 51-60 51-55 hours - 10.5% 4% worked 60-70+ 56-60 hours - 8% 61-65 hours - 1.9% 66-70 hours - .6% 70 plus hours - 1.4%
  • 24. Survey Results: Overtime  Work/balance habits examine by series 5 point likert scale questions  Remaining at work late or arriving early several times a week (3.93/5) Variable positively correlated to: – Skipping lunch or eating at one’s desk to save time – Position expectations include night and/or weekend programs – Taking work home in order to be successful at one’s position – Increased average work hours
  • 25. Survey Results: Overtime  Remaining at work late or arriving early several times a week (3.93/5) Variable negatively correlated to: – Regularly scheduling time for hobbies and non-work events – Reporting adequate time for friendships and significant relationships outside work – Satisfaction in career balance – Belief a balanced life is a realistic goal as a new professional
  • 26. Survey Results: Supervisor’s Expectations  Supervisor reasonable expectations of what can accomplish during working hours (3.83/5) Variable positively correlated to: – Supervisor role modeling positive work/life balance – Co-workers taking sick/vacation time when needed – Regularly scheduling time for hobbies and non-work events – Satisfaction in career balance – Satisfaction in emotional wellness – Belief a balanced life is a realistic goal as a new professional
  • 27. Survey Results: Supervisor’s Expectations  Supervisor reasonable expectations of what can accomplish during working hours (3.83/5) Variable negatively correlated to: – Average number of work hours – Taking work home in order to be successful at one’s job
  • 28. Survey Results: Scheduling Social Time  Regularly scheduling time for hobbies and non- work events (3.52/5) Variable positively correlated to: – Supervisor w/ reasonable work expectations – Co-workers taking sick/vacation time when needed – Adequate time for friends and significant relationships – Satisfaction with physical, emotional, career, social, spiritual balance – Belief a balanced life is a realistic goal as a new professional
  • 29. Survey Results: Scheduling Social Time  Regularly scheduling time for hobbies and non-work events (3.52/5) Variable negatively correlated to: – Working late or arriving to work early several times a week – Regularly taking home work to be successful – Average work hours – Social circle consisting primarily of co-workers
  • 30. Survey Results: Balance Physical Wellness – Neutral (4.3/7) Intellectual Wellness – Somewhat satisfied (5.2/7) Emotional Wellness – Somewhat satisfied (5.0/7) Career Balance – Somewhat satisfied (4.8/7) Social Balance – Neutral (4.5/7) Spiritual Balance – Somewhat satisfied (4.7/7)  Satisfaction level rated on 7 point likert scale: very dissatisfied (1), dissatisfied (2), somewhat dissatisfied (3), neutral (4), somewhat satisfied (5), satisfied (6), very satisfied (7)  Positive correlation between all balance/wellness dimensions  Balance positively related to scheduling time for non-work events and adequate time for friends/significant others
  • 31. Tips to Balance Work and Life Adapted from: “Coachville: Coach Training”, Natalie H. Gahrmann 1. Establish limits and boundaries 2. Let go of guilt 3. Build a Support Network 4. Determine your own standards 5. Create time for yourself 6. Get organized 7. Be flexible 8. Enjoy quality family time 9. Achieve an integrated life
  • 32. Additional References  Byington, Melissa. “Forget Superwomen: Seek Harmony of Work and Life” Women in Higher Education Jan. 2008: 38.  Lassiter, Jr., Dr. Wright. “Workplace and Life Effectiveness” Lessons for Leaders and Followers.” Dallas County Community College District Chancellor’s Weekend Memo. No. 82 (January 2008): 1-4.
  • 33. Time to Ask the Panel!  Donjanea Fletcher, dfletche@westga.edu  Michelle Hahn, hahnma@mailbox.sc.edu  Brandon Hernandez, brandonhernandez@dcccd.edu  Michael Mardis, m.mardis@louisville.edu  Amanda McCarthy, mccarthy@roanoke.edu  Andrew Smith, andrew.smith02@uky.edu  Moderator: Leslie Hahn, leslieah@dso.ufl.edu