Prepared by Prof Santos Buenvenida shared by Dominique Martel Soriano

2. Transportation
Tourism
Attractions
TOUR OPERATOR
GOVERNMENT
Accommodation
and Food and
Beverage
Transportation
Travel
Agency

3.  1950, there are 25 million tourist
arrivals around the world
 2007 to 903 million in
 Forecasted by 2010 1 billion
 Forecasted by 2020 1.6 billion by
2020.

4.  The World Bank 2005 estimates, 1.4 billion
people are living in the poverty line.
 New threshold for extreme poverty using the
2005 prices is now pegged at $1.25.
 The multiplier effect is experienced on other
industries like handicrafts, agriculture,
fisheries and transport.

5.  Acts as intermediaries for the customers.
They broker on behalf of the tourist from
accommodation to tour operators. They
receive commissions from their suppliers
such as hotels, food and beverage
establishments and tour operators as well as
earn their revenues from their principal
(customers).

6.  Business travelers
 Leisure travelers
 International travelers.

7.  The concept of travel agency started in
1841, when Thomas Cook (father of travel
agencies) signed up 570 people to accompany
him to a packaged travel from Leicester to
Loughborough that included board and
lodging arrangements.

8.  Miniples
 Similar businesses to independents but they have
more branches and usually a head office in a local
area
 The different branches may trade under different
names
 Other small independents may be bought up and
added to the miniple

9.  Multiples
 Private companies usually with a high street
presence in most UK towns and cities
 Part of large organisations which trade in other
areas of travel and tourism
 Many customers attracted by large discounts

10.  Independent
 These are private companies that have one or a
few branches, often close to each other.
 Cater to a niche market.
 Rely on repeat business from satisfied customers

11.  Mega travel agencies, as the name denotes is
based on their size and scope. These are
large travel agencies that own and control all
aspects of their operations. They provide
complete travel services that include
transportation, accommodation and others
related to the needs of their clients.

12.  Consortiums are group of travel agents who
formed an association to maximize buying
power and sharing of technology.
 Independent travel agencies are small-scale
businesses that cater to a specific niche like
corporate travel services or specialized travel
needs

13.  The Philippine Travel Agencies Association
(PTAA) was founded through the union of the
national associations of the outbound travel
agencies and inbound tour operators in 1979.
 Founded to foster unity in the travel industry
and to promote the welfare of its members
and the travelling public as well.

14.  Typically creates and combines products
from the value chain of travel and tour. For
example, the package created may include
airline (transportation), Hotel
(accommodation) and a tourism attraction all
in one price.
 Tour operators may sell these products to
travel agencies who act as representatives of
the principal (customer).

15.  The training program is designed to produce
individuals who will guide DOT visitors by
presenting the country in the best possible
light in an interesting, intelligent & engaging
manner.