How the web is reinventing cities and cities are reinventing the web

1. Dominic Campbell
FutureGov
October 2010
ImaginaCity: how the web is reinventing cities
and cities are reinventing the web!

3. the social web’s a pretty big deal!

5. it’s about aspiring to something new: "
new behaviours, new ways of thinking!
Open!
Relaxed!
Collaborative!
Transparent!
Engaging!
Authentic!
Sharing!
Personalised!
Fun!
Honest!

6. Critical New Public Communicative
Underpinnings! Management! Governance!
Rationalist, Hegel, Marx, ! Empiricist, Hume, !
Philosophical Tradition!
Positivist, Historicist! Burke, Popper!
Problem Solving! Technical! Adaptive!
Critical Philosophy! System + Strategic Action! Lifeworld + Communicative Action!
(Habermas)!
Urban Design! Engineered! Shared Space!
Proprietary!
Information Technology! Open Source!
Market Rationality! Animal Spirits and Embedded
View of Market!
Chicago School! Markets!
Communicative Style! Broadcast! Interactive Web 2.0!
Central Government
Expedient! Ethical!
Approach!
Approach to Transparency! Contextualised Data! Raw Data!
Credit: Leo Boland & Emer Coleman, Greater London Authority!

7. open! collaborative!
social! inclusive!
democratic! networked!
building blocks for urban innovation!

8. !
DemocraCity

9. new spaces for democratic debate!

10. city government as a convener
!

11. ip 2.0
dersh Collaborative!
Lea Action oriented!
Permission to experiment!
Public value over public bodies!
Intrapreneurs and entrepreneurs!

12. old skool leadership done in a new skool way!

13. TransparenCity!
"It's about cutting waste; it's about driving improvement
and accountability in public services; and it's about
boosting the economy by enabling entrepreneurs to use
public data to create new applications.!
"Above all, it is about a shift of power from the state and a
fundamental trust in the ability of people to work together
to transform our society.”!
! ! ! ! ! ! !Francis Maude, UK Cabinet Office Minister!

14. the race to open up government!

15. Open politics
!

16. #opendata for #opencities!

17. power of public information!

18. Making city government
easy to access and easy understand

19. measuring impact and
improving access to
information
•! data > dashboards
•! new performance
management
•! empower choice of public
service provision
•! tooling up citizens to hold
government to account directly

20. wikicity

21. ideas for every city – why not?!

22. Engage Right | Engage, Right?!

23. Future
Melbourne

24. - it’s big news!

25. stimulating public services 2.0!

26. new ways of
managing change:
social innovation
for cities!

27. DIY cities
!

28. “a leap forward in the quality of life in
communities will occur more frequently
when government opens the door for
catalytic social progress spearheaded by
the many...who make changes daily in their
communities.# Together these acts can
play a part in turning clients of the state
into active, participating and productive
citizens.”"
Stephen Goldsmith, The Power of Social Innovation!
the power of
networks!

29. “Communities are the human, emotional, and
cultural nodes of the complex system of
systems that comprise a city. They are where
the city’s systems – transportation,
commerce, food, energy, safety, education,
health care – are organically fused. They are
where integrated novelty is created every day
out of radical complexity. They are where
safety, prosperity, innovation, and social
cohesion can arise out of diversity of cultures
and of use.”!
Informed and Interconnected: !
A Manifesto for Smarter Cities!
Rosabeth Moss and Kanter Stanley Litow !

30. building social capital!
- build confidence and trust!
- bridge building role – online and offline mutually reinforcing!
- lever social value/roi over the medium to long term!
- invest in social innovation to save of medium to long-term!

31. organising for change
!

32. Urban OS:
smarter city
in a box!

33. hyper-active local communities"
- explosion of web based tools to enable citizens to report issues"
- less about co-production and more effective customer services and
more efficient reporting for government itself to resolve!

34. collective action for civic outcomes!
“The web has dramatically reduced the cost of collective action” – Clay Shirky!
Examples!
- !Ushahidi (developed in Kenya) now being applied in Western context to organise
!community response to snowmageddon, clearing bus stops of snow!
- !Open street map rapid response to emergency in Haiti!

35. a ‘poke’ to action!
- !people ‘just do it’ with or without government!
- !peer pressure for social good!
- !from meetup to ‘I’m here now come meet!’!
- !transparency increasing keep up with the joneses effect, with everyone
!watching each other. Beginning to be harnessed to positive effect.!

36. “Cities have the
capability of providing
something for everybody,
only because, and only
when, they are created by
everybody"#!
!Jane Jacobs!
InclusiviCity!

37. connecting citizens!
Accessibility as key to widen out now!
Access to public services 2.0 uneven
based on a variety of factors!

39. new technology!
new opportunity!

40. accesscity: the prototype!
http://beta.accesscity.co.uk!

42. SocialCity: enabling social mixing
and creativity!

43. support platforms for collaboration and change!
- !the importance of social space for innovators inside and outside of
!government to work together!
- !learning behaviours and new forms of leadership!
- !creating a safe space to share, learn and collaborate!

44. support social spaces!

45. Dominic Campbell
http://wearefuturegov.com
http://twitter.com/dominiccampbell