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CRM Modules ASTER Group
Leonardo  CRM modules & Services portfolio ,[object Object],[object Object],[object Object],[object Object]
BI & BA description:  ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
BI & BA impact to dealer management: ,[object Object],[object Object],[object Object]
BI & BA CRM System reports: Our System makes under control the customer base value & loyalty dynamics and supports MKTG strategies to the most important value target
BI & BA analytics key information ,[object Object],[object Object],[object Object],[object Object],[object Object]
MKTG system support description ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
MKTG system support impact to dealer management: MKT share on service market  1 2 3 4 5 6 7+ Old age of car MKT Share 0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100% 48% 38% 26% 19% 17% 19% 8% Benchmark: italian dealerhip  our projects 91% 91% 50% 50% 25% 25% 10%
MKTG system support MKTG evaluation: ,[object Object],[object Object]
Integrating Analytics with “ Marketing Decision Making ” Customer DB 1 Optimum Marketing Variables 2 MKTG Campaign 3 Attended Value 4
Sales Automation   Description ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Sales Automation   Impact on dealer MGMT ,[object Object],Rate of  Process birth Average Closing time Rate of  success ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Supply service Automation description ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
[object Object],[object Object],[object Object],[object Object],Supply service automation   Impact on dealer MGMT

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Presentazione Seat

  • 2.
  • 3.
  • 4.
  • 5. BI & BA CRM System reports: Our System makes under control the customer base value & loyalty dynamics and supports MKTG strategies to the most important value target
  • 6.
  • 7.
  • 8. MKTG system support impact to dealer management: MKT share on service market 1 2 3 4 5 6 7+ Old age of car MKT Share 0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100% 48% 38% 26% 19% 17% 19% 8% Benchmark: italian dealerhip our projects 91% 91% 50% 50% 25% 25% 10%
  • 9.
  • 10. Integrating Analytics with “ Marketing Decision Making ” Customer DB 1 Optimum Marketing Variables 2 MKTG Campaign 3 Attended Value 4
  • 11.
  • 12.
  • 13.
  • 14.