Trust as foundation of DevOps (Ignite version) Given first at DevOpsDays Zurich-Winterthur 2017

1. Trust as foundation of DevOps
Dirk Lehmann, SAP SE
@doergn

2. @doergn

3. PM
DEV
OPS
QA
Lean
Scrum
DevOps
Design
Thinking
@doergn

4. PM
DEV
OPS
QA
TRUST PROBLEM
TRUST PROBLEM
TRUST
PRO
BLEM
TRUST
PRO
BLEM
TRUST PROBLEM
TRUST
PRO
BLEM
@doergn

5. @doergn

6. INATTENTION
TO RESULTS
AVOIDANCE OF
ACCOUNTABILITY
LACK OF
COMMITMENT
FEAR OF CONFLICT
ABSENCE OF TRUST
@doergn

7. ?@doergn

8. trust = speed
@doergn
respect
confidence
hope
faith

9. Teamsize
3 Pillars of trust
@doergn

10. @doergn
“Adding manpower to a late
software project makes it later.”
The mythical man-month - Fred Brooks, 1975
Formular for # of
communication channels:
n(n-1)/2

11. @doergn
Robin Dunbar
Anthropologist and evolutionary psychologist
150050015035155
Dunbar's number

12. @doergn
Robin Dunbar
Anthropologist and evolutionary psychologist
150050015035155
Trusted relationships

13. Teamsize Collocation
3 Pillars of trust
@doergn

14. @doergn

15. PM
DEV
OPS
QA
@doergn

16. Teamsize Collocation Security
3 Pillars of trust
@doergn

17. @doergn

18. @doergn
„To all our nervous families wondering
about your place in the world, we are
always in your corner. You are exactly
where you belong and we are so proud
to call you neighbors, colleagues and
friends.“
Bill McDermott, SAP CEO

19. Teamsize Collocation Security
@doergn
150050015035155

20. @doergn
http://ct.iscute.com/ol/ic/sw/i39/2/7/7/ic_24bf845d39cf3bc93d1d530a8d1ef907.jpg