This is the slide deck from a workshop taught at the 2010 Museum Computer Network conference in Austin, TX. This hands-on, interactive workshop was led by Alon Salant of Carbon Five, a technology development and consulting firm, and Dana Mitroff Silvers of the San Francisco Museum of Modern Art.

1. Play at Work:
Applying Agile Methods to
Museum Website Development
October 27, 2010
Museum Computer Network Conference
Dana Mitroff Silvers Alon Salant
SFMOMA Carbon Five

2. Today's Plan
Introductions
Us and You!
Project Background
What is Agile?
Let's play some games!
Story Writing
Ro! Cham! Beau!
Break @ 3 p.m. (15 min)
More games!
Story Mapping
Reflection
Discussion + Questions

3. Introductions: Us

4. Introductions: You
1. Name
2. Where you work
3. What you do
4. Why you're here

5. Why We're Here
http://www.sfmoma.org/artwork/18434

6. Project Background

7. What is Agile?

8. Some Key Attributes
Iterative
Adaptive
Collaborative
Transparent

9. Agile Manifesto
Individuals and interactions over processes and tools
Working software over comprehensive documentation
Customer collaboration over contract negotiation
Responding to change over following a plan
That is, while there is value in the items on
the right, we value the items on the left more.

10. Games in Agile
Ritualized activities
Cooperative, not competitive
Simple, repeatable rules
Participants create the experience

11. SFMOMA Calendar

12. The Planning Game

13. Let's Play Some Games!
Requirements with Story Writing
Estimation with Ro! Cham! Beau!

14. Story Writing
(Requirements)
As a <role>,
I can <what>
so that <why>.

15. Sample Story #1
As a Local Visitor
I can see a list of today's events
so I can decide if I want to go to the
museum.

16. A Word About Roles
Local Visitor
Online Visitor
Tourist
Educator
Parent

17. Sample Story #2
As a Tourist
I can choose a date range for events
so I can decide if I want to visit the
museum when I'm in town.

18. INVEST in Stories
Independent
Negotiable
Verifiable
Estimateable
Sized appropriately
Testable

19. Sample Story #3
As a Parent
I can filter events by category
so I can just see the "Family Programs."

20. Sample Story #4
As a Local Visitor
I can subscribe to an RSS Feed
so I can stay up-to-date with events at the
museum.

21. Sample Story #5
As a Local Visitor
I can see thumbnails with exhibition
listings
so that I can get a sense of the art.

22. Story Writing on Cards
(3 min)
As a <role>,
I can <what>
so that <why>.

23. Share Your Stories

24. Ro! Cham! Beau!
(Estimation)

25. Discussion
How do you capture requirements today?
How do you estimate work?
Can you imagine doing this with your teams?

26. Break (return at 3:15)
http://www.sfmoma.org/artwork/48140

27. Let's Play Some More Games!
Prioritization with Story Mapping
Reflection

28. Story Mapping
(Prioritization)

29. Online Collection

30. Visit

31. Collection Story #1
As an Online Visitor,
I can browse artists by last name
so I don't have to worry about spelling.

32. Collection Story #2
As an Online Visitor,
I can search the collection
so I can find info on artists and artworks
at SFMOMA.

33. Collection Story #3
As a Online Visitor
I can see content related to an artwork
(e.g. exhibitions, events, and multimedia)
so I don't have to hunt around for it.

34. Collection Story #4
As a Local Visitor
I can see if a work is on view
so I can decide if I want to visit the
museum.

35. Collection Story #5
As an Educator
I can watch a video of an artist talking
about his/her work
so I can learn more about the artist.

36. Collection Story #6
As a Tourist
I can see other works SFMOMA has by
an artist
so I can decide if I want to visit.

37. Visit Story #1
As a Tourist
I can get hours and directions
so I can plan my visit.

38. Visit Story #2
As a Local Visitor
I can use an interactive map
so I can figure out the best way to get to
the museum.

39. Visit Story #3
As a Local Visitor
I can check ticket prices and buy tickets
online
so I can save time.

40. Visit Story #4
As a Tourist
I can find out what kind of dining the
museum offers and see menus
so I can plan my visit.

41. Visit Story #5
As a Parent,
I can see upcoming family events from
the calendar
so I can plan when to visit.

42. Visit Story #6
As a Tourist,
I can access basic visitor info in my
language
so that I can plan my visit.

43. Story Mapping in Teams
(15 min)

44. Reflection
Regularly, not just at project end
Per milestone (every 2-4 weeks)
B's & C's (Benefits & Concerns)
Identify a couple SMART goals

45. Three-Minute Reflection
http://www.sfmoma.org/artwork/111624

46. Resources + Tools
http://bit.ly/mcn-play

47. Just a Taste
Great for bringing your team together
Focus on efficiency
Many more practices out there

48. Discussion + Questions
Alon
alon@carbonfive.com
@asalant
Dana
dmitroff@sfmoma.org
@dmitroff