The document discusses methods for gathering data to measure the return on investment of training sessions. It identifies qualitative and quantitative data gathering techniques including questionnaires, surveys, tests, interviews, focus groups, and observation. It also outlines different levels of data gathering based on the needs of the analysis from basic feedback questionnaires to more in-depth skills evaluations, interviews, and program follow up. Sources of data include participants, supervisors, subordinates, peers, records, and staff. Key factors in designing effective questionnaires are ensuring they are valid, reliable, easy to administer, protect anonymity, and are cost effective.

1. Measuring ROI of Training Session 4 Data Gathering

2. "GENIUS IS ONE PERCENT INSPIRATION AND NINETY-NINE PERCENT PERSPIRATION“ THOMAS EDISON

3. WHAT YOU NEED TO KNOW

4. Qualitative vis Quantitative Qualitative Quantitative

5. Qualitative vis Quantitative I feel Four (4) roses

6. WHEN?

7. Level 1 Level 1 Level 2 Level 3 Level 4 and 5 Level 6

8. WHICH GATHERING TECHNIQUES AND INSTRUMENTS?

10. Methods and Instruments Instrument/Level 1 2 3 4 5 6 Follow up questionnaire Follow up survey Knowledge tests all formats Skills evaluation all formats Focus group Interview Observation Performance contracting and recording Project assignments Program follow up

11. WHERE DO YOU FIND THE DATA?

13. THE BIG FIVE IN DESIGNING A QUESTIONNAIRE?