GSMS Statement of Qualificaitons

1.
dmcgunagle@globalstrategicmgmt.com
Toll‐Free: 866.417.2415
Office:
1722 Kelso Avenue
Lake Worth, FL 33460
OFFICE: 561.208.1071
“Assisting Individuals and Organizations CELL: 561.310.7537
FAX: 561.237.5270
Reach their Full Potential.”
STATEMENT OF QUALIFICATIONS FACILITATION
STRATEGIC COACHING
ORGANIZATIONAL DEVELOPMENT CONSULTANTS
STRATEGY & IMPLEMENTATION
CULTURE ASSESSMENTS
CHANGE MANAGEMENT
LEADERSHIP DEVELOPMENT
BUSINESS RESEARCH
PERSONAL DEVELOPMENT TRAINING

2. COMPANY PROFILE
“Global Strategic Management Solutions is committed to creating
sustainable organizations that impact their communities.”
Global Strategic Management Solutions, Inc. (GSMS) is a privately owned organizational
development consulting firm. Since 2006, GSMS has focused on Organizational
Development Solutions that create a strategic alignment which ensures that the
behaviors in your organization will reinforce your mission, vision, values, & strategic
business objectives.
GSMS offers customized consulting services which ensure that practical approaches are
taken to address the needs of your organization.
SCOPE OF SERVICES
We have the expertise and experience that brings change to your organization which
will create a sustainable organization. GSMS conducts organizational development
consulting activities under the following categories:
Facilitation ‐ managing the how, what, when, who and why
Coaching – strategic focus to increase effectiveness
Strategy & Implementation – business modeling
Culture Assessment & Intervention – creating strategic alignment around values
Change Management – meeting the ever changing demands of the business
environment
Leadership Development – creating ideal performance emotional intelligence
Business Research – making informed business decisions
Global Strategic Management Solutions
Date Published: February 3, 2010

3. STATEMENT OF QUALIFICATIONS
Organizational Development Consultants
SUMMARY OF EXPERTISE
Facilitation
Facilitating a meeting or project means thinking through and managing the how, what,
when, who and why: enabling people to do their best thinking and make decisions with
commitment, passion and enthusiasm.
We work with our clients to design and deliver outstanding meetings through a process
that takes all of the people factors into account. We specialize in creative problem‐
solving, idea‐generation sessions and decision‐making, but are experienced in many
areas of group process. We help our clients:
• Define and clarify meeting objectives, tactics and outcomes.
• Design effective agendas
• Integrate the specific people and process issues involved including the context
and issues around change; possible resistances; culture and expectations;
communicating and managing expectations.
• Incorporate interactive and participatory elements, taking into account the
participants' preferred learning and communication styles in a way that
maximizes involvement and results.
GSMS will facilitate the meetings which maximizes the probability of reaching a
successful completion of the project. We create progress reports to track the individual
responsibilities of the project.
Coaching – Strategic Focus
Personal and Corporate Coaching options help clients discretely remove barriers to
personal, professional and business development. Expected coaching outcomes for the
person being coached are increased clarity and focus (by paying attention to your
intentions), personalized learning, expanded awareness and designing the life you want
to live. The organization experiences increased employee productivity.
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4. STATEMENT OF QUALIFICATIONS
Organizational Development Consultants
Strategy & Implementation
Successful organizations align their resources with their goals. An effective strategic
plan allows for measurable goals and accountability. To successfully implement strategy
requires a buy‐in throughout your organization. We take a holistic approach by using
the balanced scorecard that is used as a measurement and management tool to assist in
reaching the vision of your organization.
The balance scorecard (BSC) can be used by companies with 5 or 5,000 employees that
are working towards the same goals. The BSC is a strategic management tool that is
currently being used by Fortune 1000 companies. The Harvard Business Review notes
the BSC as one of the most significant management tools in over 75 years. The BSC has
been used in assist in change of organizational culture, improving operational efficiency
and profitability. Financial measures alone are not enough to measure performance.
Factors in the economy such as competence and knowledge, customers focus,
operational efficiency and innovation are missing links from the traditional financial
reporting.
The BSC provides the management team with an important tool to set strategy as well
as aligning and is useful in communicating with the internal and external stakeholders of
the organization. This management tool allows the organization to track its progress
against goals and objectives that meet the vision of the organization. According to
Gumbus and Lussier, the BSC can help organizations in the following six ways:
• Promotes growth ‐ focuses on long‐term strategic solutions not short‐term
operational results
• Tracks performance ‐ both individual and collective results can be tracked
against targets so that they can be corrected and improved
• Provides focus ‐ measurements are aligned by what is important to the
organization
• Aligns the goals ‐ measurements are linked through the organization alignment
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5. STATEMENT OF QUALIFICATIONS
Organizational Development Consultants
• Clarity of goals ‐ allows everyone to understand their importance to the vision of
the organization
• Accountability ‐ individuals are measured by the results
We create a shared alignment around the vision which ensures the change effort of the
new plan. The proper alignment with the strategy throughout the organization will
create the desired results. To achieve the desired results, GSMS works with all
departments by creating an involvement at all levels of the organization.
Culture Assessments and Intervention
The Benchmark program is a powerful tool that supports your organization’s culture, its
strategic direction, and boosts the employee’s contribution to the success of the
organization. It inspires everyone to share a common vision. The program design uses a
practical application to transform individuals, teams, and organizations.
As a result of Your Benchmark program, it will…
• Boost your performance, productivity, & profits
• Energize your people around core principles
• Nourish your people to achieve extra ordinary results
• Create your competitive advantage
• Harness your leadership by providing the right tools
• Motive your people to feel better, be better & do better
• Align your strengths and values to improve your bottom‐line
• Rejuvenate your team to create a strategic alignment
• Know the best change approach for your situation
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6. STATEMENT OF QUALIFICATIONS
Organizational Development Consultants
The top issues in the driving force of change are people, culture, and tasks. The proper
alignment between the relationship of culture, processes, and people allows the
organization to integrate the knowledge which will improve their performance. A
Benchmark program is tailored to your needs. It is created around the leadership by
driving change to create a high performance organization that will increase your
bottom‐line. Effective change involves improvement within the organization that
focuses on the customer, improving and managing work processes, and strengthening
employee’s involvement.
Change Management
GSMS works with clients to customize an approach that delivers sustained, measurable
results and embeds real behavioral change. In all cases, explicit attention is paid to
managing both the operational side and the people side of change. We create an
agenda for change and aligning leadership to strategic goals. The cascading effect of
the change is created from the leadership to the front line. Long‐term success of
change is sustained through building a learning environment in the organization. The
successful transformation of an organization requires involvement of staff at all levels.
Leadership Development
Companies today are facing new challenges regarding the strategic and economic
impact of leadership. The leadership models that made them successful in the past may
not be adequate or adaptive enough for emerging challenges and opportunities.
• Effectively navigate through the current economic downturn while continuing to
develop leadership capabilities for sustained success.
• Create leadership mindsets, capabilities, and practices that will increase
accountability and competitive advantage.
• Ensure that leaders are ready at all levels in the organization.
• Ability to communicate the company vision and strategy to everyone.
Our Leadership Development tools focus on developing leaders who create superior
value for the business today and tomorrow. Leadership is the motivating factor in an
organization that will change its conception of ideal performance.
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7. STATEMENT OF QUALIFICATIONS
Organizational Development Consultants
Business Research
As organizational development consultants, we are a strong advocate that organizations
can achieve extraordinary results by unleashing the power of the people within their
organization. Our research interests are those that will make a positive impact to an
organization or community. Organizational Development based interventions that will
impact the organization through business orientated research:
• Culture
• Change
• Organizational Learning
• Emotional Intelligence
• Sustainability
• Global Issues
• Leadership
• Governance
• Strategy
Personal Development Training
Through continued personal development it allows you to attract and keep talented
employees. GSMS training provides your team with the tools that enable them to
deliver extra‐ordinary results. Our team of experts offers personal development in the
following areas:
• Leadership
• Management
• Teams & Teambuilding
• Change Management
• Sales
• Human Resources
• Communication
• Executive Development
GSMS can create a custom training program that is aligned with the organizational
goals. Training is designed for the adult learner and can be delivered in a platform that is
designed for your organization.
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8. STATEMENT OF QUALIFICATIONS
Organizational Development Consultants
LEADERSHIP ‐ Chief Executive Officer
Dr. Doreen McGunagle is an internationally recognized expert on Leadership. She is an
organizational consultant, facilitator, and speaker with more than 20 years experience
working with Fortune 1000 companies. Dr. McGunagle mentors, advises, and coaches
leaders on key strategy issues that create sustainability organizations. An
accomplished writer and professor: her publications include The Chinese Auto Industry:
Taming the Dragon as well as numerous trade publications. Her educational
background includes both a Ph.D. (Organization and Management with a Specialization
in International Business) and MBA (Management). As an organizational troubleshooter,
Professor McGunagle combines both her educational and professional business
experience in her practical, innovative approach.
A leader in her community, Dr. McGunagle is a graduate of Leadership Palm Beach
County and has been involved in leadership roles with a number of professional and
community organizations. Board Member for Area Agency on Aging: Chair By‐Laws
Committee updated and created revisions that provided clear governance for non‐
profit. Member of Finance Committee, responsible for the stewardship of $11 million
Medicare Waiver funds and $28 million Federal and State Funding that ensures seniors
in five county areas with the ability to age with dignity in a home environment. Member
of the Planning Committee, responsible for the strategic and quality assurance plan for
the service area.
Past Board Member for City of Lake Worth Planning & Zoning and Historic Preservation
Board: Vote on important issues for the City of Lake Worth that would foster a growth
to the area while maintaining the quaint historic characteristics of the downtown.
Accomplishments: Participated in the Rail‐Volution 2007 Charrette on Lake Worth Tri‐
Rail Station, 1st Leeds project with CWIP application for Hammond Park, Historic
Preservation Property Tax Exemption Application for Gulfstream Hotel, Review of
Strategic Master Plan, Evaluation Appraisal Report (EAR), and Land Development
Regulations (LDR).
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9. STATEMENT OF QUALIFICATIONS
Organizational Development Consultants
CLIENT IMPACT ‐ What our clients are saying….
Enhanced my leadership skills by allowing me to be more insightful of different
archetypes that are complimentary and contrasting. Understanding the differences and
knowing how to motivate each will enhance my ability as a leader in team building and
project delegation scenarios. When working in teams it will allow me to adjust my
communication style accordingly. ~ Gabrielle Bourne, Owner Gabrielle Bourne
Productions
Because of your time and effort, the client companies of the Advisory Board Council will
receive the next level of support crucial to their continued growth. It is generally held
that only 40% of businesses survive their first five years of operation and that only 10%
survive a decade. With approximately 90% of Florida workers working for and 90% of all
new jobs originating in small businesses. The owner is so entrenched in the day‐to‐day
operations of running a small business, there is rarely anytime for long‐range planning.
Any successful enterprise must plan for the future. Thank you for your continued
enthusiasm for the University of Central Florida’s Small Business Development Center
Advisory Board Council. ~ Carrie Duvall, Program Manager University of Central Florida
The assessment allowed me the opportunity to first, observe myself as an outsider and
second, to gain clarity and perspective on my leadership abilities by learning about my
archetypes. This process allowed me to define my leadership qualities in a very tangible
way, which provided me with the platform on which to more consciously utilize my skills
strategically and to attend to any areas that I need improvement and strengthening.
This was very empowering, both personally and professionally. Not only because I now
understand myself better, but I will also be able to identify certain archetypical qualities
within others. This will allow me to adjust and modify my manner of communicating
according to each individual, which will allow for more effective and more quality
communication. ~ Claudia Flores, Vice President Comerica Bank
This was a very helpful exercise for our organization. It creates an understanding of our
entire management team from a different and helpful perspective. It will continue to
help us understand our organizational structure and where we need to grow.
~ Robert McFalls, Chief Executive Officer Area Agency on Aging
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10. STATEMENT OF QUALIFICATIONS
Organizational Development Consultants
The assessment enhanced my leadership abilities by assisting me to recognize my
capabilities in being able to target and set goals. Additionally, it helped me identify my
personality in which I can adjust when necessary to communicate with others. ~ Daisy
Perry, Hedrick Brothers Construction
Extremely helpful by giving us a better understanding of how we can better worth with
one another to reach the mission of the organization. ~ Maureen Wheat, Director of
Charitable Giving Area Agency on Aging
You have revitalized and renewed our mission and our vision with your work on our
strategic plan. Your company's expertise is exactly what we needed to garner focus and
get moving forward. Thanks to the brilliance of your strategies, and having us focus on
our objectives, many more needy children will receive Treasure Boxes this year. Thank
you from the bottom of my heart. ~ Suzy Hammer, President Treasure Box Project, Inc.
SUMMARY
GSMS has considerable experience in solving complex assessments and interventions.
Strategies are based on the ideals of solving problems for the benefit of our client while
striving to create a sustainable organization.
We constantly face new challenges and devise solutions to solve complex problems with
an entrepreneurial spirit. GSMS would be pleased to discuss how we can work with your
organization to cost‐effectively solve your organizational challenges.
“Assisting individuals and organizations reach their full potential.”
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