Lifeworks - World at Work Presentation
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David McGinty presented the Distributed Work Program he created and implimented at American Medical Systems HQ Offices called Lifeworks at the 2011 World at Work Conference in San Diego, CA. For more information, contact David at; davidjohnmcginty@gmail.com
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Lifeworks - World at Work Presentation
- 1. “How a Company Turned Work-Life on it’s Head ...and Created a Revolution in the Workplace” David McGinty American Medical Systems
- 2. The Revolution “Work-Life Balance is not Balance at all” Integration of Life and Work
- 3. 3 Work “Work is a form of Living” For most of human history, work was a far more personal and self regulating affair; when each job was a matter of creative interest... Christopher Alexander In other words...”your job, your way”
- 4. 4 Life What AMS values: Quality of Life for Patients Quality of Life for Physicians Quality of Life for Employees
- 5. 5 Brand
- 6. 6 Flexible work at AMS Challenge Five Steps for Implementation: Concept 1. Challenge Culture 2. Concept Confirm 3. Culture Continue 4. Confirm 5. Continue
- 7. 7 Challenge Challenge Space Concept Culture Confirm Continue -50%
- 8. 8 Concept Lifeworks is a business strategy Challenge Concept Innovative Medical Solutions Culture Profitable Growth Confirm Performance-Based Organization Continue Competencies Leadership Strategy Culture Values High Performing Leaders Strong Employee Value Proposition
- 9. 9 The Lifeworks Value Proposition Challenge Concept Employee Employer Environment Culture Freedom to choose when & Attract Inspire & retain top Use less Natural where to work talent Resources Confirm Greater opportunity for Life Increase Employee Efficient use of existing Continue Balance Satisfaction resources Results-Driven Culture Increase Productivity and Reduce air pollution Collaboration Reduce commuting time, Enhance business Leverage “Green” save $$ continuity & agility reputation Increase personal Reduce Overhead Costs: “Buy Local” – Increase productivity - Real Estate commerce to your - Turnover neighborhood
- 10. The lifeworks Difference Challenge “Productivity that allows for the lifestyle you choose” Concept Lifeworks is this... Culture NOT this... Performance Based Culture focused on Results! Focused on Attendance Confirm Flexibility for your Rhythm of life Telecommuting Continue Requires Personal Accountability Policy Freedom to choose (self discipline) License Employee managed Management controlled Freedom to work where you are most productive Work space assigned Space is Workgroup allocated Not individually assigned Collaboration / Innovation - OneAMS Silo
- 11. 11 Culture Fostering a new culture at AMS Challenge Concept Welcome to a new way of working – where a Culture new environment enhances quality of life, advances innovation, fosters collaboration Confirm and drives results. AMS gives you the Continue freedom to choose when, where and how you work most productively. And that works better for all of us to create better solutions for life.
- 12. 12 Recipe for success Challenge Concept Message to AMS Leaders: Culture Build environment of trust Confirm Create inclusive workplace Practice good virtual work habits Continue Offer solutions not complaints Set the example
- 13. 13 Recipe for success Challenge Concept Protocol not Policy: Culture Existing Code of Conduct Confirm Existing Employee handbook Managing for Results Continue
- 14. 14 Lifeworks Employee Orientation Challenge Concept Steps for changing a culture: Leadership Overview Culture Pilot Recruiting Confirm Company Brown Bags Continue HR Training (Code of Conduct, FSLA, Employee Handbook) Technology Training Lifeworks Coaching (Leadership, Conflict Resolution, Communication) Physical space modification Concept Protocol
- 15. 15 Confirm Lifeworks Pilot Details Challenge Concept 7,000 sq ft pilot project Culture 66 Employees (at move-in) Confirm 5 Departments Continue Individual assigned lockers All space non-reservable
- 16. 16 Space – Initial Move-In Challenge Concept Initial space savings: +20% Culture Confirm Continue
- 17. 17 Space – Future Capacity Challenge Concept Future capacity: +20% +30% Culture Confirm Continue
- 18. 18 Square Feet Per Person Challenge Concept 20% Culture Confirm 135 sq ft 30% Continue 106 sq ft 70 sq ft Existing Campus Lifeworks Target Move-in
- 19. 19 Survey Data – 1 year Challenge Concept • 42% increase in Satisfaction with Personal Life Culture • 36% increase in Satisfaction with Work. Confirm • 34% increase in Innovation Continue • 20% improvement in overall Health & Well Being • 17% increase in Collaboration • 15% increase in Personal Productivity • 14% improvement in Supervisor Support
- 20. 20 Key Learning's / Observations Challenge Concept • Physical space modification and program branding lead to faster employee adaptation Culture • The entire workspace is an extension of the workstation Confirm • Department participation eliminates perceived inequities Continue • Ergonomics focused on employee and choices vs. workstation modification • Non-reservable space self regulates itself • Lockers are a necessity for transition • On-line awareness tools critical for success (MS communicator) • Employees naturally work paperless • Less time & resources needed for on-boarding new employees
- 21. Continue 21 What’s next for AMS Challenge Concept Implement Lifeworks concept for all new office spaces at HQ. Expand Globally as projects present themselves Culture Explore implementing social media platforms to help facilitate collaboration and knowledge sharing. Confirm Continue