4. • Ask questions, challenge the presenters,
and let’s talk!
• Please use social media about this
session and topic
• Copies of the deck will be on the AFP site,
as well as the Blackbaud and Edge
websites
House Rules
5. Tweet This Now
5
@emmettcarson: Nonprofit
organizations will need to have a
diverse donor base to sustain and
grow operations.
blackbaud.com/GivingDiversity
#AFPFC
6. Do our current fundraising efforts reach the full
spectrum of Americans who might support them?
Are we speaking the language—literally and
figuratively—of tomorrow’s donors?
Do the fundraising channels we depend upon exclude
some ethnic and racial groups?
Do we have the cultural competency?
Research Questions
7. Online Survey of 1,096 U.S. Donors, conducted October
2014
Utilized the web-enabled KnowledgePanel®, the
nation’s only probability-based panel, recruited to be
representative of the U.S. population
Survey offered in English and Spanish
Oversamples of African-American, Asian, and Hispanic
respondents
Total data are weighted to reflect the nationwide
population of donors
Methodology
9. Tweet This Now
9
Your fundraising strategies may not
be as inclusive as you think!
blackbaud.com/GivingDiversity
#AFPFC
10. Donors Share Core Values
Religion and faith are both drivers and indicators of giving.
The impulse to help those in need is universal.
Wealthier individuals donate more in absolute terms
than those with mid-level or lower incomes.
12. • Religion and faith are a
more important part of
philanthropy than among
any other group
• Not as likely to give
through direct response
channels, but also not
being asked
African American Donors – At A Glance
12
• More than any other
group, interested in
supporting their unique
heritage and community
Giving is more personal
and spontaneous
14. African American Donors – Giving Priorities
14
50%
40%
37%
37%
23%
21%
12%
Place of worship
Local social service
Children’s charities
Health charities
Military/veterans
Youth development
Anti-hate/equality
Top Charities Supported
75% say is important to
support their place of
worship, far surpassing
any other group
On average, say give
13% of income
to place of worship,
more than any other
group
(among those who give to place of worship)
↑
↑ Significantly higher than donors overall
↑
15. African American Donors – Giving Habits/Attitudes
15
66%
57%
46%
45%
58%
43%
28%
32%
Tend to give in small ways
(toy/food drives, checkout
donations, etc.)
Responsibility to support
orgs positively impacting
AA community
Like when orgs offer
promotional giveaways
Like supporting by
participating in social
events
Giving Habits/Attitudes:
More Likely To Agree
African -
American
Donors
All Donors
↑
↑ Significantly higher than donors overall
↑
↑
↑
16. African American Donors – Giving Habits/Attitudes
16
65%
60%
47%
79%
80%
56%
Have an idea of which
orgs to give to
Concerned about
overhead vs the cause
Have idea of how much I
will budget for donating
Giving Habits/Attitudes:
Less Likely to Agree
African -American Donors All Donors
↓
↓ Significantly lower than donors overall
↓
↓
17. African American Donors – Reaching Donors
17
49%
28%
19%
11%
18%
43%
18%
31%
19%
24%
Have made donations at
checkout
Have given to canvassers
on street/at home
Have given online via
org's website
Have become monthly
donors to a cause
Have made a tribute/
memorial donation
Donation Channels:
More and Less Likely to Use
African -American
Donors
All Donors
↑ Significantly higher than donors overall
↓ Significantly lower than donors overall
↑
↑
↓
↓
↓
19. • Generous U.S. donors,
even though this group is
more likely to have been
born outside the U.S.
• Younger, well educated,
more likely liberal and
female
• Most technologically
connected and willing to
use alternate giving
channels
Asian Donors – At A Glance
19
• Giving priorities are
different—more likely to
support emergency relief
efforts and education;
religion not as important as
driver of philanthropy
More likely to plan and
research their philanthropy
21. Asian Donors – Giving Priorities
21
Place of worship noticeably absent from
top three giving categories
↑
↑ Significantly higher than donors overall
↑
36%
35%
35%
34%
29%
24%
18%
Health charities
Children’s charities
Local social service
Place of worship
Emergency relief
Formal education
Youth development
Top Charities Supported
↑
22. Asian Donors – Giving Habits/Attitudes
22
40%
36%
29%
27%
28%
24%
Always visit a nonprofit's
website before becoming
a supporter
Like when orgs offer
promotional giveaways
Prefer to give to orgs that
change policies/laws
Giving Habits/Attitudes:
More Likely To Agree
Asian Donors
All Donors
↑ Significantly higher than donors overall
↑
↑
↑
↑
23. Asian Donors – Reaching Donors
23
39%
19%
19%
38%
31%
10%
24%
43%
Have given online via
org's website
Have donated through a
crowdfunding site
Have made a tribute/
memorial donation
Added a donation at
checkout
Donation Channels:
More and Less Likely to Use
Asian Donors
All Donors
↑ Significantly higher than donors overall
↓ Significantly lower than donors overall
↑
↑
↓
↓
24. Tweet This Now
24
40% of Asians say they ALWAYS visit
a website before deciding to donate.
blackbaud.com/GivingDiversity
#AFPFC
26. • Youngest of all groups and
most likely to have children
in their households
• Strong commitment to
children's causes
• Much more likely to say
they give spontaneously,
when something pulls at
their heartstrings
Hispanic Donors – At A Glance
26
• Give larger percentage of
income to church than
donors overall
Not asked for donations as
frequently as others, and
not as likely to give through
traditional direct response
channels; most interested
in hearing more from
nonprofits
28. 45%
40%
31%
30%
Place of worship
Children’s charities
Health organizations
Local social service
Top Charities Supported
Hispanic Donors – Giving Priorities
28
Health and local social service
organizations are popular, but Hispanic
donors are still less likely to give to
either than donors as a whole
↑ Significantly higher than donors overall
29. Hispanic Donors – Giving Habits/Attitudes
29
52%
18%
21%
36%
9%
10%
Most giving is
spontaneous/pulls at
hearstrings
Would support more
nonprofits if asked more
often
Would like to support
more nonprofits but don't
know how
Giving Habits/Attitudes:
More Likely To agree
Hispanic
Donors
All Donors
↑ Significantly higher than donors overall
↑
↑
↑
30. Tweet This Now
30
African Americans and Hispanics say
they would support more nonprofits
if they were asked more often.
blackbaud.com/GivingDiversity
#AFPFC
31. Hispanic Donors – Giving Habits/Attitudes
31
63%
57%
39%
80%
79%
56%
Concerned about
overhead vs. cause
Have an idea of which
nonprofits will give to
each year
Have an idea of how
much will budget for
nonprofits each year
Giving Habits/Attitudes:
Less Likely to Identify With
Hispanic Donors
All Donors
↓
↓ Significantly lower than donors overall
↓
↓
32. Hispanic Donors – Reaching Donors
32
22%
23%
13%
23%
27%
18%
18%
24%
31%
32%
Have given to canvassers on street/at
home
Donated through a 3rd party vendor
Have donated in honor/memory of
someone
Have donated through an organization's
website
Have given in response to postal mail
appeal
Donation Channels:
More and Less Likely to Use
Hispanic Donors All Donors
↑ Significantly higher than donors overall
↓ Significantly lower than donors overall
↑
↑
↓
↓
↓
33. • The impulse to give is universal
• Religion and Faith are indicators of giving (current and
future)
• Wealthier individuals donate more in absolute terms than
other income cohorts
• Don’t ask and people don’t give!
• Generational and ethnic/racial cohorts do not drive
giving, but do drive channel and messaging
• Overfishing results in a lower catch for all … engage
everyone!
Today’s Terrific Takeaways
34. Tweet This Now
34
@dmccarthy104:The future of
philanthropy may hinge on our ability
to see the America of 2015, not 1990.
blackbaud.com/GivingDiversity
#AFPFC
35. Thank you to those who helped with this project
• Dennis McCarthy, Ashley Thompson and Erin
Duff at Blackbaud
• Pam Loeb, Mariel Molina, Erin Wagner and Lisa
Dropkin at Edge Research
• Mark Rovner at SeaChange Strategies
• And for inspiring us all: Dr Emmett Carson of the
Silicon Valley Foundation
36. Thank you!
Read the whitepaper here:
www.blackbaud.com/GivingDiversity
For additional information, please contact:
Dennis McCarthy | Dennis.McCarthy@blackbaud.com
Pam Loeb | loeb@edgeresearch.com
Mariel Molina | molina@edgeresearch.com
Hinweis der Redaktion
Let me give u a min on methodology:
We conducted an online survey of over 1000 US donors in October of last year
We used the industry’s gold standard KnowledgePanel – which is the nation’s only probability-based panel, meaning panel members are recruited to be rep of the US pop, and in households where there is no computer or Internet access at time of recruitment, they are given these.
Eng/Sp
We oversampled xx so that we would have large enough sample sizes to make comparisons
Then we weighted the data so that it was reflective of the nationwide pop of donors
Bottom line – best practices in sampling and qc
But a note that w/ all pub opinion surveys, data is based on what resp self report, not transactional
- The first data point that really jumped out at us was what we call the “Donor Gap” – Philanthropy today looks a lot like the US population of 1990, 25 years ago. Not like the pop of today, and certainly not of tomorrow
- The green bar indicated the percentage of donors in each of the 4 main ethnic/racial groups today. The light grey bar reps US pop in 90 …
73% of donors today are non-Hispanic whites, despite the fact that they only make up 64% of the population
You can see that AA and Hispanics are under-represented in the donor universe
Asian donors are on par with the US population
But this does not suggest that whites are “more generous.” In fact, regression analysis shows that neither race nor ethnicity are sig predictors of donation amount
- As we go through this data set, one conclusion we can draw is that organized philanthropy may not be doing an adequate job of engaging non-white communities
- Or as our second suggested tweet says, …
As we analyzed the findings from this research, it was clear that donors agree on a lot of the big things – regardless of their race or ethnicity
First … and what I mean by that majorities across all of the main racial/ethnic groups Feel Responsibility to Support Non-Profits /Charities through Monetary Donation. And roughly a third across all groups take time to volunteer
Second … You’ll see as we get into the data, that religious orgs capture a significant proportion of dollars donated (even though giving to religious institutions has slowed since the mid 1980’s), religion/faith continue to be a major driver of philanthropy across racial and ethnic groups
. Beyond that, donors who are actively engaged in their religious community are not only more likely to give, but give more
Last Income is, not surprisingly, the key driver of donation amount. Meaning …
That doesn’t mean that wealthier individuals contribute a larger percentage of their income to charities (in fact other studies would show that they do not), but they do contribute more in total dollars – regardless of their race or ethnicity
So lets take a look at where there are some notable differences by group. And I’m going to start off with a few slides that look at the African American Donor community
There are 4 trends that are worth noting, and you’ll see when we get into the data
Let’s take a quick look at demographics
Gender pretty even split, skew slightly female but not stat sig
Disproportionately Boomers – more so than any other group
Sig more likely to be lower or middle income
All told, the most religious of the groups we examined
Some more data underscoring how foundational religion is in their philanthropy
Half say they give to their place of worship – significantly more than any other charitable category. Even more think its important to support their place of worship. And among those AA who give to their church, report giving on average 13% of their income – a larger percentage than any other group
4-in-10 also give to ss, kids, health
Interesting to note 2 places where they over-index: youth dev, and AA are near twice as likely to support orgs that fight hate, prejudice, and inequality
Compared with the overall donor universe, AA’s are more likely to …
- And AA are more 49% (126) are very comfortable telling others about the charities they support, higher than any other racial/ethnic group
They are less likely to be prescriptive in their giving
Their channels vary slightly from donors overall. More likely to give in small ways at checkout. Interestingly, more open to canvassing efforts, which is an interesting opportunity for some orgs
Less likely to have made a donation online, and index lower on other traditional dr channels like mail and email appeals
But this group is not asked as often as Caucasian and Asian donors, and 20% say they would support more orgs if asked more often, suggesting that AA’s may be left out of mainstream fundraising efforts
Turning to the Asian Donor Community. Before I get into the data, one question I have been asked is what languages the survey was offered in. So many Asian dialects, would become cost prohibitive. We had respondents who speak Chinese, Korean, Japanese, Vietnamese, Tagalog, etc.
Asian donors are quite generous, report giving more on average than several other groups, and give to more charities. But interestingly, less than half were born in the US – mostly first and second generation Americans
As you will see in a minute … (point 2)
This is a particularly technologically savvy donor group and they are open to non-traditional channels
Their giving priorities are a little different …
And we will see that they definitely plan and research who gets their dollars
Skew more female
Younger – more than half are under 50
8-in-10 have a college degree plus – the most educated of the donor cohorts
Religion does not play as strong a role in their giving
In fact, religion is noticeably absent from the top 3 charitable categories
Asian Donors are as likely to give to health, kids, and ss charities
And they are more likely to give to emergency relief and formal education (i.e. their alma mater) than donors overall – not surprising given the education level
Like Caucasian donors, Asian donors are more deliberate in where they give their dollars – they budget and plan
They are the group that is most likely to visit an organization’s website before becoming a supporter
They are also more likely to respond to word-of-mouth. Asian donors, more than any group, say that they support a cause when the request comes from friends or family
Thus its not surprising that Crowdfunding is more popular with this group. 19% of Asian donors say they have donated through a crowdfunding site, compared to just 10% of donors overall
They are also the most likely to make a donation directly through an org’s website
So how important is your website, well …. (TWEET)
Last, but not least, I want to talk about the Hispanic Donor Community
This is the youngest of all groups – 2/3’s are under 50, and they are the most likely to have kids in their HH. Those with kids actually donate more than those without
So their strong commitment to kids’ causes makes a lot of sense
Spontaneity is the hallmark of Hispanic giving. Hispanic donors tell us they give “in the moment” based on what pull at their heartstrings
Again, we see a group that is probably underserved by traditional direct marketing channels. They are not asked to give as frequently, and are interested in hearing more from NGO’s
Here’s a little on demographics
I think the biggest takeaway is around age. This is by far the youngest donor cohort, with 30% Millennials, and 33% Gen X’ers, and the Hispanic population in the US will continue to grow into the foreseeable future. If you are thinking about lifetime value, this is a group on which to focus
Hispanic donors prioritize their church, followed by children’s charities
Health and ss are also priorities, but actually a little less so than donors at large
As I mentioned earlier, Hispanic donors are the group most likely to say that most of their giving is spontaneous, when something or someone grabs them emotionally
And a big question I hear debated a lot – should our fundraising appeals be in English, bilingual, in Spanish. 55% of our respondents said they actually prefer English, and another 17% are fine w/ both
Two-in-10 tell us that they would support more ngo’s if asked, but they don’t always know how (go to Tweet)
- Giving in the moment means Hispanic donors do less planning in advance and are less concerned about administrative issues than donors on average
In terms of channels – Hispanic donors are less likely to give through some of the more traditional channels like mail and website
But more have given to canvassers on the street or at home
And done some type of retail philanthropy by making a donation where a portion of the merchandise they buy goes back to the cause
So that’s a quick overview of the data. I’m going to hand it over to Dennis to wrap-up with some parting thoughts