SlideShare ist ein Scribd-Unternehmen logo
1 von 50
consumer engagement -
                           the new operating model




Tuesday, 1 November 2011
digital nation



Tuesday, 1 November 2011
9 out of 10 Australians go online
                                   (54% have broadband)




                                         83%
                                                   offline




Tuesday, 1 November 2011
the next 2 billion
                           online will be mobile




                             Global      Australia
                             23%          35%


Tuesday, 1 November 2011
90%


                                     52%
                                     48%

                           10%

                           2008   2011




Tuesday, 1 November 2011
42.9%

                                  37.2%




                           2010   2011




Tuesday, 1 November 2011
2011


Tuesday, 1 November 2011
2012


Tuesday, 1 November 2011
2013


Tuesday, 1 November 2011
2014


Tuesday, 1 November 2011
6.4x   5.3x




Tuesday, 1 November 2011
3,000,000,000
                                  views a day



Tuesday, 1 November 2011
100,000,000,000
                                     hits a day



Tuesday, 1 November 2011
partners
                                 friends
                                  family
                           kittens waking up
                               colleagues
                               angry birds
                               celebrities
                            nigerian prince
                                strangers
                                 brands
Tuesday, 1 November 2011
18%
                                             of users check Facebook
                                            while their head is still on the
                                                pillow in the morning



                 Consumer Lab Study 2011 - Ericsson US

Tuesday, 1 November 2011
130 relationships
                                 Dunbar's	
  law	
  =150




Tuesday, 1 November 2011
Tuesday, 1 November 2011
Tuesday, 1 November 2011
adverti sing
                           entertainment


                                >
Tuesday, 1 November 2011
adverti sing
                           entertainment


                                >
Tuesday, 1 November 2011
ertainm ent
                           ent
                            advertising

                                >

Tuesday, 1 November 2011
advertainment




Tuesday, 1 November 2011
advergaming




Tuesday, 1 November 2011
Call of Duty: Black Ops
                               November 2010
                           First 24 hours = $364M
                                $1B in 42 days




Tuesday, 1 November 2011
Tuesday, 1 November 2011
Tuesday, 1 November 2011
Tuesday, 1 November 2011
Tuesday, 1 November 2011
Tuesday, 1 November 2011
Tuesday, 1 November 2011
Tuesday, 1 November 2011
Tuesday, 1 November 2011
Tuesday, 1 November 2011
Tuesday, 1 November 2011
Tuesday, 1 November 2011
Tuesday, 1 November 2011
Tuesday, 1 November 2011
Tuesday, 1 November 2011
Tuesday, 1 November 2011
case studies



Tuesday, 1 November 2011
Tuesday, 1 November 2011
Tuesday, 1 November 2011
Tuesday, 1 November 2011
Tuesday, 1 November 2011
Tuesday, 1 November 2011
TXT




Tuesday, 1 November 2011
Be engaging


Tuesday, 1 November 2011
Be social


Tuesday, 1 November 2011
Be mobile


Tuesday, 1 November 2011
Thank You
Tuesday, 1 November 2011

Weitere ähnliche Inhalte

Andere mochten auch

Chris Franklin CV 2013
Chris Franklin CV 2013Chris Franklin CV 2013
Chris Franklin CV 2013
Chris Franklin
 
คำวินิจฉัย (ฟัตวา) จุฬาราชมนตรี : การชำระล้างหรือทำความสะอาดวัตถุดิบ อุปกรณ์ผ...
คำวินิจฉัย (ฟัตวา) จุฬาราชมนตรี : การชำระล้างหรือทำความสะอาดวัตถุดิบ อุปกรณ์ผ...คำวินิจฉัย (ฟัตวา) จุฬาราชมนตรี : การชำระล้างหรือทำความสะอาดวัตถุดิบ อุปกรณ์ผ...
คำวินิจฉัย (ฟัตวา) จุฬาราชมนตรี : การชำระล้างหรือทำความสะอาดวัตถุดิบ อุปกรณ์ผ...
Om Muktar
 

Andere mochten auch (12)

English presentation
English presentation English presentation
English presentation
 
Ismene lopez
Ismene lopezIsmene lopez
Ismene lopez
 
Homily: The Baptism of the Lord 2016
Homily: The Baptism of the Lord 2016Homily: The Baptism of the Lord 2016
Homily: The Baptism of the Lord 2016
 
Chris Franklin CV 2013
Chris Franklin CV 2013Chris Franklin CV 2013
Chris Franklin CV 2013
 
Somnath City Plots-7503367689
Somnath City Plots-7503367689Somnath City Plots-7503367689
Somnath City Plots-7503367689
 
Dr. yasir qadhi’s unusual methods – part 1
Dr. yasir qadhi’s unusual methods – part 1Dr. yasir qadhi’s unusual methods – part 1
Dr. yasir qadhi’s unusual methods – part 1
 
คำวินิจฉัย (ฟัตวา) จุฬาราชมนตรี : การชำระล้างหรือทำความสะอาดวัตถุดิบ อุปกรณ์ผ...
คำวินิจฉัย (ฟัตวา) จุฬาราชมนตรี : การชำระล้างหรือทำความสะอาดวัตถุดิบ อุปกรณ์ผ...คำวินิจฉัย (ฟัตวา) จุฬาราชมนตรี : การชำระล้างหรือทำความสะอาดวัตถุดิบ อุปกรณ์ผ...
คำวินิจฉัย (ฟัตวา) จุฬาราชมนตรี : การชำระล้างหรือทำความสะอาดวัตถุดิบ อุปกรณ์ผ...
 
The Evolving Online Consumer
The Evolving Online ConsumerThe Evolving Online Consumer
The Evolving Online Consumer
 
DWK Const Resume
DWK Const ResumeDWK Const Resume
DWK Const Resume
 
Behaviour Change. Achieving Success
Behaviour Change. Achieving SuccessBehaviour Change. Achieving Success
Behaviour Change. Achieving Success
 
The reality of engaging with the public, generating ROI and cross channel suc...
The reality of engaging with the public, generating ROI and cross channel suc...The reality of engaging with the public, generating ROI and cross channel suc...
The reality of engaging with the public, generating ROI and cross channel suc...
 
افضل شركات كشف التسربات والعزل بالمملكه العربيه السعوديه
افضل شركات كشف التسربات والعزل بالمملكه العربيه السعوديهافضل شركات كشف التسربات والعزل بالمملكه العربيه السعوديه
افضل شركات كشف التسربات والعزل بالمملكه العربيه السعوديه
 

Ähnlich wie Messaging & Creative Engagement - Brisbane

20111107 loftworkweekly
20111107 loftworkweekly20111107 loftworkweekly
20111107 loftworkweekly
Chiaki Hayashi
 
SVA Class 1
SVA Class 1SVA Class 1
SVA Class 1
boltron
 
Taking SM to Next Level - Governor's Conference 2011
Taking SM to Next Level - Governor's Conference 2011Taking SM to Next Level - Governor's Conference 2011
Taking SM to Next Level - Governor's Conference 2011
Andrew Hoffman
 
How to market your blog
How to market your blog How to market your blog
How to market your blog
GetawayMagazine
 
Dr. Ch. Engl (Südtirol Marketing Gesellschaft): Die Social Media Strategie ei...
Dr. Ch. Engl (Südtirol Marketing Gesellschaft): Die Social Media Strategie ei...Dr. Ch. Engl (Südtirol Marketing Gesellschaft): Die Social Media Strategie ei...
Dr. Ch. Engl (Südtirol Marketing Gesellschaft): Die Social Media Strategie ei...
Krisenkommunikation im Tourismus
 

Ähnlich wie Messaging & Creative Engagement - Brisbane (20)

Erasmus college-mba
Erasmus college-mbaErasmus college-mba
Erasmus college-mba
 
"센과 치히로의 행방불명"을 통해 알아보는 우리들의 잃어버린 인간성에 대하여
"센과 치히로의 행방불명"을 통해 알아보는 우리들의 잃어버린 인간성에 대하여"센과 치히로의 행방불명"을 통해 알아보는 우리들의 잃어버린 인간성에 대하여
"센과 치히로의 행방불명"을 통해 알아보는 우리들의 잃어버린 인간성에 대하여
 
Hire Yourself:
Hire Yourself: Hire Yourself:
Hire Yourself:
 
20111107 loftworkweekly
20111107 loftworkweekly20111107 loftworkweekly
20111107 loftworkweekly
 
Prorail 10 year education
Prorail 10 year educationProrail 10 year education
Prorail 10 year education
 
Building Touch Apps with Designer
Building Touch Apps with DesignerBuilding Touch Apps with Designer
Building Touch Apps with Designer
 
Introducing Sencha Touch 2
Introducing Sencha Touch 2Introducing Sencha Touch 2
Introducing Sencha Touch 2
 
SVA Class 1
SVA Class 1SVA Class 1
SVA Class 1
 
Mba twente social innovatie
Mba twente social innovatieMba twente social innovatie
Mba twente social innovatie
 
Taking SM to Next Level - Governor's Conference 2011
Taking SM to Next Level - Governor's Conference 2011Taking SM to Next Level - Governor's Conference 2011
Taking SM to Next Level - Governor's Conference 2011
 
How to market your blog
How to market your blog How to market your blog
How to market your blog
 
Dr. Ch. Engl (Südtirol Marketing Gesellschaft): Die Social Media Strategie ei...
Dr. Ch. Engl (Südtirol Marketing Gesellschaft): Die Social Media Strategie ei...Dr. Ch. Engl (Südtirol Marketing Gesellschaft): Die Social Media Strategie ei...
Dr. Ch. Engl (Südtirol Marketing Gesellschaft): Die Social Media Strategie ei...
 
Intro to Design... For Devs
Intro to Design... For DevsIntro to Design... For Devs
Intro to Design... For Devs
 
Selling face to face in a digital world
Selling face to face in a digital worldSelling face to face in a digital world
Selling face to face in a digital world
 
Giving goodpresentations
Giving goodpresentationsGiving goodpresentations
Giving goodpresentations
 
Sorpresas y sonrisas
Sorpresas y sonrisasSorpresas y sonrisas
Sorpresas y sonrisas
 
Evolution of the Mobile Experience
Evolution of the Mobile Experience Evolution of the Mobile Experience
Evolution of the Mobile Experience
 
Design Portfolio-Hyewon Park
Design Portfolio-Hyewon ParkDesign Portfolio-Hyewon Park
Design Portfolio-Hyewon Park
 
Introducing Designer 2
Introducing Designer 2Introducing Designer 2
Introducing Designer 2
 
Open Source Communities (PHP Benelux Keynote)
Open Source Communities (PHP Benelux Keynote)Open Source Communities (PHP Benelux Keynote)
Open Source Communities (PHP Benelux Keynote)
 

Mehr von Digital Next Australia

Challenges and solutions for government when entering the digital space - Perth
Challenges and solutions for government when entering the digital space - PerthChallenges and solutions for government when entering the digital space - Perth
Challenges and solutions for government when entering the digital space - Perth
Digital Next Australia
 
Promoting & Protecting In Today’s Social Currency - Perth
Promoting & Protecting In Today’s Social Currency - PerthPromoting & Protecting In Today’s Social Currency - Perth
Promoting & Protecting In Today’s Social Currency - Perth
Digital Next Australia
 
Using insights to drive your Digital Strategy - Perth
Using insights to drive your Digital Strategy - PerthUsing insights to drive your Digital Strategy - Perth
Using insights to drive your Digital Strategy - Perth
Digital Next Australia
 

Mehr von Digital Next Australia (17)

DNA://12 - Perth | 303 Lowe
DNA://12 - Perth | 303 LoweDNA://12 - Perth | 303 Lowe
DNA://12 - Perth | 303 Lowe
 
Now & Next - Mediacom
Now & Next - MediacomNow & Next - Mediacom
Now & Next - Mediacom
 
The Evolving Online Consumer - Brisbane
The Evolving Online Consumer - BrisbaneThe Evolving Online Consumer - Brisbane
The Evolving Online Consumer - Brisbane
 
Technology: How do you extend the Superbowl?
Technology: How do you extend the Superbowl?Technology: How do you extend the Superbowl?
Technology: How do you extend the Superbowl?
 
Brand Strategy: Politics 2.0
Brand Strategy: Politics 2.0Brand Strategy: Politics 2.0
Brand Strategy: Politics 2.0
 
Cross-Platform Planning
Cross-Platform PlanningCross-Platform Planning
Cross-Platform Planning
 
The Evolving Online Consumer
The Evolving Online ConsumerThe Evolving Online Consumer
The Evolving Online Consumer
 
Challenges and solutions for government when entering the digital space - Perth
Challenges and solutions for government when entering the digital space - PerthChallenges and solutions for government when entering the digital space - Perth
Challenges and solutions for government when entering the digital space - Perth
 
Promoting & Protecting In Today’s Social Currency - Perth
Promoting & Protecting In Today’s Social Currency - PerthPromoting & Protecting In Today’s Social Currency - Perth
Promoting & Protecting In Today’s Social Currency - Perth
 
Using insights to drive your Digital Strategy - Perth
Using insights to drive your Digital Strategy - PerthUsing insights to drive your Digital Strategy - Perth
Using insights to drive your Digital Strategy - Perth
 
Using insights to drive your Digital Strategy - Brisbane
Using insights to drive your Digital Strategy - BrisbaneUsing insights to drive your Digital Strategy - Brisbane
Using insights to drive your Digital Strategy - Brisbane
 
Intention Marketing
Intention Marketing Intention Marketing
Intention Marketing
 
Promoting & Protecting In Today’s Social Currency
Promoting & Protecting In Today’s Social CurrencyPromoting & Protecting In Today’s Social Currency
Promoting & Protecting In Today’s Social Currency
 
Using insights to drive your Digital Strategy - Sydney/Melbourne
Using insights to drive your Digital Strategy - Sydney/MelbourneUsing insights to drive your Digital Strategy - Sydney/Melbourne
Using insights to drive your Digital Strategy - Sydney/Melbourne
 
Using insights to drive your Digital Strategy - Canberra
Using insights to drive your Digital Strategy - CanberraUsing insights to drive your Digital Strategy - Canberra
Using insights to drive your Digital Strategy - Canberra
 
Intention Marketing - Incorporating Paid, Owned & Earned Media
Intention Marketing - Incorporating Paid, Owned & Earned MediaIntention Marketing - Incorporating Paid, Owned & Earned Media
Intention Marketing - Incorporating Paid, Owned & Earned Media
 
Using insights to drive your Digital Strategy
Using insights to drive your Digital StrategyUsing insights to drive your Digital Strategy
Using insights to drive your Digital Strategy
 

Kürzlich hochgeladen

Kürzlich hochgeladen (20)

Apidays New York 2024 - The value of a flexible API Management solution for O...
Apidays New York 2024 - The value of a flexible API Management solution for O...Apidays New York 2024 - The value of a flexible API Management solution for O...
Apidays New York 2024 - The value of a flexible API Management solution for O...
 
Strategize a Smooth Tenant-to-tenant Migration and Copilot Takeoff
Strategize a Smooth Tenant-to-tenant Migration and Copilot TakeoffStrategize a Smooth Tenant-to-tenant Migration and Copilot Takeoff
Strategize a Smooth Tenant-to-tenant Migration and Copilot Takeoff
 
How to Troubleshoot Apps for the Modern Connected Worker
How to Troubleshoot Apps for the Modern Connected WorkerHow to Troubleshoot Apps for the Modern Connected Worker
How to Troubleshoot Apps for the Modern Connected Worker
 
presentation ICT roal in 21st century education
presentation ICT roal in 21st century educationpresentation ICT roal in 21st century education
presentation ICT roal in 21st century education
 
Ransomware_Q4_2023. The report. [EN].pdf
Ransomware_Q4_2023. The report. [EN].pdfRansomware_Q4_2023. The report. [EN].pdf
Ransomware_Q4_2023. The report. [EN].pdf
 
Apidays New York 2024 - The Good, the Bad and the Governed by David O'Neill, ...
Apidays New York 2024 - The Good, the Bad and the Governed by David O'Neill, ...Apidays New York 2024 - The Good, the Bad and the Governed by David O'Neill, ...
Apidays New York 2024 - The Good, the Bad and the Governed by David O'Neill, ...
 
Apidays Singapore 2024 - Modernizing Securities Finance by Madhu Subbu
Apidays Singapore 2024 - Modernizing Securities Finance by Madhu SubbuApidays Singapore 2024 - Modernizing Securities Finance by Madhu Subbu
Apidays Singapore 2024 - Modernizing Securities Finance by Madhu Subbu
 
MS Copilot expands with MS Graph connectors
MS Copilot expands with MS Graph connectorsMS Copilot expands with MS Graph connectors
MS Copilot expands with MS Graph connectors
 
Automating Google Workspace (GWS) & more with Apps Script
Automating Google Workspace (GWS) & more with Apps ScriptAutomating Google Workspace (GWS) & more with Apps Script
Automating Google Workspace (GWS) & more with Apps Script
 
Boost Fertility New Invention Ups Success Rates.pdf
Boost Fertility New Invention Ups Success Rates.pdfBoost Fertility New Invention Ups Success Rates.pdf
Boost Fertility New Invention Ups Success Rates.pdf
 
Apidays New York 2024 - Scaling API-first by Ian Reasor and Radu Cotescu, Adobe
Apidays New York 2024 - Scaling API-first by Ian Reasor and Radu Cotescu, AdobeApidays New York 2024 - Scaling API-first by Ian Reasor and Radu Cotescu, Adobe
Apidays New York 2024 - Scaling API-first by Ian Reasor and Radu Cotescu, Adobe
 
Axa Assurance Maroc - Insurer Innovation Award 2024
Axa Assurance Maroc - Insurer Innovation Award 2024Axa Assurance Maroc - Insurer Innovation Award 2024
Axa Assurance Maroc - Insurer Innovation Award 2024
 
Exploring the Future Potential of AI-Enabled Smartphone Processors
Exploring the Future Potential of AI-Enabled Smartphone ProcessorsExploring the Future Potential of AI-Enabled Smartphone Processors
Exploring the Future Potential of AI-Enabled Smartphone Processors
 
AXA XL - Insurer Innovation Award Americas 2024
AXA XL - Insurer Innovation Award Americas 2024AXA XL - Insurer Innovation Award Americas 2024
AXA XL - Insurer Innovation Award Americas 2024
 
Navi Mumbai Call Girls 🥰 8617370543 Service Offer VIP Hot Model
Navi Mumbai Call Girls 🥰 8617370543 Service Offer VIP Hot ModelNavi Mumbai Call Girls 🥰 8617370543 Service Offer VIP Hot Model
Navi Mumbai Call Girls 🥰 8617370543 Service Offer VIP Hot Model
 
Artificial Intelligence Chap.5 : Uncertainty
Artificial Intelligence Chap.5 : UncertaintyArtificial Intelligence Chap.5 : Uncertainty
Artificial Intelligence Chap.5 : Uncertainty
 
DBX First Quarter 2024 Investor Presentation
DBX First Quarter 2024 Investor PresentationDBX First Quarter 2024 Investor Presentation
DBX First Quarter 2024 Investor Presentation
 
"I see eyes in my soup": How Delivery Hero implemented the safety system for ...
"I see eyes in my soup": How Delivery Hero implemented the safety system for ..."I see eyes in my soup": How Delivery Hero implemented the safety system for ...
"I see eyes in my soup": How Delivery Hero implemented the safety system for ...
 
Corporate and higher education May webinar.pptx
Corporate and higher education May webinar.pptxCorporate and higher education May webinar.pptx
Corporate and higher education May webinar.pptx
 
Data Cloud, More than a CDP by Matt Robison
Data Cloud, More than a CDP by Matt RobisonData Cloud, More than a CDP by Matt Robison
Data Cloud, More than a CDP by Matt Robison
 

Messaging & Creative Engagement - Brisbane