Partners in Technology (PiT) - Digital Productivity Report 2015 - Challenges and Opportunities for Queensland Councils - 27 May 2016
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Lou Boyle, Innovation Executive - Local Government Association Queensland
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Partners in Technology (PiT) - Digital Productivity Report 2015 - Challenges and Opportunities for Queensland Councils - 27 May 2016
- 1. “Its not where you live, but how you live” Council’s digital journey Lou Boyle Innovation Executive - LGAQ
- 2. CONNECT . INNOVATE . ACHIEVE LGAQ/Local Government LGAQ snapshot • Formed 1896 • Traditional role of Advocacy, but focus also on Assist and Advance • All councils are members • Advance – subsidiaries: • LocalBuy, LGIS, Resolute, Propel, LGM, LGW • LocalBuy - IT, Telecommunications
- 3. CONNECT . INNOVATE . ACHIEVE LGAQ/Local Government Local Government snapshot • 77 Councils. • 40,000 employees. • Recent elections (March) 39 new mayors • $100b in assets • Level closest to the people • IT/Telco spend - $150m pa • Financial sustainability is a priority
- 4. CONNECT . INNOVATE . ACHIEVE $800 million funding gap
- 5. CONNECT . INNOVATE . ACHIEVE Our focus “Connect Innovate Achieve” – the role for the LGAQ and the services to our members Can we help Councils to be more productive? Can we help Councils to be digital leaders in their communities/regions? Better Councils Better Communities Understand where councils are in the journey, and what can we do to help them Focus on the Nexus of forces/IOT and “smart” Data-centric councils Digital disruption and local government
- 6. CONNECT . INNOVATE . ACHIEVE What is the LGAQ doing? Digital Productivity Report – understand and barriers Innovation Roadshows/case studies/technology trials - demystify technologies for DM – WPSS, LANES Drones smart council/smart community telecommunications network – lobbying - “Fix our towns; Fix our highways” Research/study – interstate/overseas. Digital disruption and jobs Work closely with LocalBuy – on procurement strategy
- 7. CONNECT . INNOVATE . ACHIEVE Digital Productivity Produced every 2 years 2013 – Councils recognise the link between technology and improved productivity But challenged by rate of change, infrastructure, having the right skills Want to be more productive, but …need to improve processes including benchmarking, measuring the introduction of technology
- 8. CONNECT . INNOVATE . ACHIEVE Digital Productivity Reducing costs remains highest priority. 84% committed to using better information to improve service delivery. 69% looking to technology to improve productivity. Majority interested in analytics. Only 8% councils have confidence in their data. 58% recognise local technical skill is a barrier. 70% expect to double number of online services.
- 9. Roadshows and demystifying technology • seven roadshow with 27 councils – aimed at leadership(elected and officer – c-level; GMs) included in Elected Member Update • Demystify technology – pilots • Vehicle monitoring – satellite only ; satellite/mobile; mobile only • Wifi in a box • Process automation • Drones • Smart lights/CCTV - indigenous • Smart playgrounds • DM - WPSS services and handsets • Bump technology
- 10. CONNECT . INNOVATE . ACHIEVE Drone Technology
- 11. Disaster Management • LGAQ has an Agreement with the Commonwealth Attorney General for Qld Councils to access WPSS • More than 50 councils – 130 services for key stakeholders of LDMG (only councils in Australia) • Lobbying the Commonwealth for Councils to access solutions that are next generation on public networks ...ie LANES
- 12. CONNECT . INNOVATE . ACHIEVE Smart Communities STREET LIGHT OUT? PLANTS NEED WATER? BIN FULL? PARKING VIOLATION? NOISE VIOLATION? FREE WIFI? ROAD CONDITION? WATER LEAK? AIR QUALITY? SECURITY MONITORS? HELP FOR TOURISTS? SENSOR LIGHTS? TRAFFIC CONDITIONS? PEDESTRIAN COUNTER?
- 13. CONNECT . INNOVATE . ACHIEVE Vehicle Monitoring
- 14. CONNECT . INNOVATE . ACHIEVE Smart Street Lights
- 15. Its how you live Population/Broadband access statsColumn1 Column2 Column3 Column4 Column5 Column6 Column7 city population country pop fixed broadband* fixed broadband fixed broadband wireless broadband Amsterdam 780k 16.8m 40.63 6.8m 40.4 68.99 Barcelona 1.6m 46.7m 27.62 12.8m 27.4 78.06 Berlin 3.5m 82.6m 35.9 29.5m 35.7 63.82 Copenhagen 562k 5.6m 41.32 2.3m 41 115.51 Geneva 188k 8.1m 48.89 3.9m 48.1 83.08 Masdar City 1k 9.2m Tallinn 407k 1.2m 28.2 371k 31 114.15 Brisbane 2.1m 24m 27.7 6.5m 27 114.37 per 100; consumer total enterprise enterprise as per 100 % of total pop
- 16. CONNECT . INNOVATE . ACHIEVE It is no longer about where you live … but how you live.
- 17. In conclusion • Continue to understand where councils are in the digital journey and aim to assist • Recognise the value of “smart” and encouraging councils by • Raising awareness • Technology pilots • Nexus of Forces and IOT will drive productivity • Continue to lobby to fix our towns – and our highways • Procurement is key • But also recognise that we live in exciting times.
Hinweis der Redaktion
- Today…..i want to discuss the role of the LGAQ in working with councils to raise awareness and understanding about technology, its links to productivity, and some of the projects that we’re involved with. …So today I want to talk about – infrastructure, - because network is crucial It about how you live, not where you live the role for innovation and then give some examples of what councils are already doing and why any other council can also follow
- Some background about the LGAQ
- Some background about the local government environment
- The number one issue – financial sustainability…the funding gap – continues to grow…
- BCBC benchmarking – about 45 different data sets Digital disruption – new business models
- Approaching the challenge in a scientific way – using research to understand the problem, then applying a range of actions and understanding what works and what doesn’t. Big focus on raise awareness and understanding Recognise the importance of network – and the mixed messages (NBN) And also recognise the importance of procurement in the process
- DIGITAL PRODUCTIVITY Survey of Queensland councils, 66 councils responded – 95% level of confidence. Data is the key tool. DP Trad says Councils that embrace data to make decisions are going to be 5% - 6% more productive… Councils also recognise that they want to be more productive, and recognise the role that technology can play.. They recognise that internet speeds and the rate of technology change is keeping them back…but a majority also recognise that they don’t have the skills.
- DIGITAL PRODUCTIVITY Last year’s report showed greater maturity – particularly in desire to invest in smart technologies but also a great focus on valuing data Councils are telling us that they will invest and do more in the space…
- DRONE TECHNOLOGY 1. Have undertaken a number of trials with councils in most areas of the state – LGIS has a panel of suppliers – low risk who can do the job…a lot of wannabes identified through market sounding….reality only a few who can deliver.. Drones – asset inspections/conditions – roads, bridges, software for volumetrics/3-d modelling but high regulation (CASA, insurances etc)
- SMART COMMUNITIES 1. The concept of improving the liveability, economy and environment to improve the participation and lives of citizens through the use of technology. Being enabled through the Nexus of Forces and IOT everything can have a technology embedded in it. IOT devices to grow exponentially – globally 4billion – but expected to be 20b in the new local government term. Australia will have a similar trend – vehicle tracking, smart meters, sensors, lighting….. Politicised/ a marketing term in the 90’s... This time its real...low cost of entry, ubiquitous networks, adoption of technology Councils are saying they want to invest, but are challenged by the speed of change, The need to better understand what is available, if it is low risk, and not sure about existing internal skills.
- VEHICLE MONITORING 1. Vehicle tracking – Cairns $1m-$2m in opex; 3-5m in capex Longreach – Council needed to find a 10 percent productivity improvement found 70% their better management of fleet Vehicle tracking – 50% of Councils: better utilisation of asset better tracking of the asset re-allocation of asset significant opex benefits – fuel,
- SMART STREET LIGHTS 1. The concept of having one piece of infrastructure to deliver one service is under review…one of the key pieces of infrastructure are street lights. The use of sensors and LED are changing business models. Smart lighting – maximise existing infrastructure including sensors, CCTV, wifi on poles
- This shows the speeds of the world’s independetlny recognised smart cities…Brisbane/Australia is not that faw behind in terms of fixed, but very dominant in regards to mobile. I think the NBN marketing campaign… We need to move on from infrastructure as a blocker and talk about the positives and things like innovation
- SMART COMMUNITIES Not saying there are no telco issues – there are, particularly in the consumer space…but for a council ‘s administration centre in town. Ubiquitiy of service – access to the cloud, access to better data and mobility is providing opportunities to change the way councils do things. The NBN has muddied the waters with their marketing campaigns, which are mainly consumer products. Councils need to consider using enterprise products, or government access products, which is used by state government agencies in town. If you have an awareness of what is possible and a desire to change, councils can make significant productivity benefits – The need to question how we do things, and being innovative is crucial
- Need to demystify what is possible…start at the network and demonstrate what is possible. Also need to do lobbying at the state…. Its shouldn’t be smart city…towns and regions…maybe an argument that towns can adopt quicker….the cards are in play….ubiquity of technology, and network, localbuy price points, The open platforms is very important. If we look at the cisco model,…proprietary systems…they didn’t feature…but noises last week… Correlations and patterns from disparate but linked data sources yield the greatest insights Future cities – two of the speakers on tour are coming here….opportunity not only for future cities summit but a number of side meetings….