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Jay Thomson
CO-FOUNDER & CHIEF DIGITAL OFFICER,
HOORAH DIGITAL
JOHANNESBURG ~ OCTOBER 30 - 31, 2019
DIGIMARCONAFRICA.COM | #DigiMarConAfrica
DIGIMARCONSOUTHAFRICA.CO.ZA | #DigiMarConSouthAfrica
Data, Meet CreativeKEYNOTE
Data Meet
Creative
Click to add subtitle
Simon preso
Paid Media Intelligence.
4 November 2019
Jay Thomson
Co-Founder &
Strategist
Digital Transformation
Digital Disruption
Digital Strategy
Business & Awards recognition
Audience Based Marketing.
4 November 2019
Digital media is no more complicated than owning a
coffee shop. The concepts are the same.
AUDIENCE / PEOPLE BASED MARKETING
Types of Digital Ads
THE TREMENDOUS POWER OF AUDIENCE BASED MARKETING
IS TO REACH REAL PEOPLE ONLINE
TARGET ENGAGEPLAN
Global CMO’s answer: ‘What critical
skills do marketing teams need to
invest in?’
The Foundations
97% Of CMOs said their companies will be accelerating their efforts
83%
Of CMOs using addressable media reported superior performance compared
to traditional ads
70% Of advertisers described their targeting results as good or excellent
66% Of advertisers are increasing their investment in paid tech & tools
63% Of advertisers reported improved click-through rates
Global CMO Survey For Audience Based Marketing
70%
70% OF MEDIA INVESTMENTS ARE
MANAGED INACCURATELY,
AS TARGETING IS INACCURATE
RESULT
MEDIA WASTAGE
EXAMPLE
The 4 R’s of R.O.I.
BRAND
REACH
CONTENT
RELEVANCE
PROSPECT
REACTION
IMPACTFUL
RESULTS
R.O.I
$
The Foundations
NICOLE
TRANSACTIONAL
ACCOUNT
STUDENT
LOAN
CUSTOMER
CAPE TOWN 3 YEARS BROWSING
NICOLE
NICOLE
INACCURATE. WHY?
BEHAVIOUR
WITH THE RIGHT TECH &
APPROACH THE FOLLOWING
WOULD HAVE HAPPENED:
NOT SEEN
BY NICOLE
HAVE ACCOUNT(S)
NO ACCOUNT(S)
BEHAVIOUR =
BROWSING FOR CAR
DMP
SEGMENTS
Dynamic Creative
Objective is:
RIGHT MESSAGE
TO RIGHT PERSON
AT RIGHT TIME
ON RIGHT DEVICE
Reducing media wastage
Tracking customer life-cycle
Building & learning 24/7/365
LET’S GET INSPIRED BY
THE POWER OF PAID MEDIA
The challenge
Black & Abroad, a multi-platform travel & lifestyle company dedicated to
redefining world experiences for the modern Black traveller ran a pan-
African tourism campaign with a positive, political and empowering
message.
The solution
The ‘Go Back to Africa’ campaign reframed the way people think about
Africa, by creating a platform that displaces the hate surrounding the
racial slur “Go Back To Africa”.
By blacking out hate-fuelled Twitter posts and reframing them against
words and images showing the beauty and diversity of all African
countries, the brand is putting a positive and uplifting spin on a negative
and disparaging narrative.
Cannes Creative Data Winner
The Foundations
What the the different types?
Paid media can grow brand, as well as
performance.
Q: How can paid media play a part in both brand building, and
performance?
Brand / Product
Awareness, Brand
Love
Brand / Product
Performance
The Foundations
MICRO MOMENTS
I-need-some-
ideas Moments
Inspiration
Which-one’s-
best Moments
Research
I-want-to-buy-it
Moments
Purchase
Consumers (individuals) live in micro moments.
➔ Brands need to be present
➔ Be relevant
➔ Available in the moment
Life is now lived in the moment
ALWAYS-ON
An Always On campaign is this consistent
awareness that happens in the background so that
you remain top of mind -
and then in between that you run your campaigns so
that you don't see as drastic a dip in traffic and
sales numbers.
Multiple siloed campaigns Consistent, Always On campaigns
Shorter, inconsistent campaigns create a
fleeting spike in engagement.
With peaks, come troughs.
Smaller activities within an always-on
campaign based around a long idea
generates continuous and increasing
engagement.
Always-on vs campaign-based marketing
Education Consistency Relevance
Education that
inspires online
users
Providing users with
quality content on a
consistent basis
Attracting new
customers, rather than
chasing them
Acquisition
Resulting on the
acquisition of a new
customer
What does Always-On mean?
Paid Media Intelligence.
Complete the sentence…
What you can’t measure...
you can’t manage!
Why Data-Driven Creative
Changes Everything
An introduction to data driven creative
And why should you care
Why Data-Driven Creative
Changes Everything
…. More clients :)
First: Lets get clear on terminology
Data-Driven Creative leverages customer data
via machine assistance to create personalized
ad executions for increased performance and
maximum ROI.
Current creative process
Flip the processFlip the process
FACT
Great Media without great Ad performance
is a total waste of time and money.
Media x Ads x Action = ROI
How does this look
for consumers / customers?
Yet creative is basically never in the moment...
Ads - What's possible?
Simple data signals that
drive creative
Dynamic Ads
Ads can be created that detect the
consumers location, and show them
the nearest stockist location.
● With the correct data, we are able
to build and manage Retail Store
Locations
● Can display Franchise Branding
● If stock levels vary per store, this
can also be managed (although it
is more complex)
GEO TARGETING
Proximity targeting:
● Retail chains - targeting the
proximity of where the
business chain is located
● Postal code - only pushing a
ads to specific postal codes
● Radius targeting based on
where people live vs where
business are located
● Paid search ads based on
location specific searches
● Use dynamic creative based
on store location and user
location
Weather & time of the day signals
Targeting & Programmatic Content based time of day and weather
Add context to brand creative, or accelerate delivery when conditions are perfect.
Weather Triggered Ads
IF weather
Is ‘sunny’
and > 18°
THEN colour
your summer
IF weather
is ‘snow’
THEN
trigger
xDrive
campaigns
Time Based Ads
Vary the advertising message for
key times.
● Morning
● Tea time
● Lunch break
● Home time
● Commuting
● Eg: Stimulate purchase at lunch
break, or whilst shopping for
dinner on the way home.
Day Based Ads
Use unique messaging & creative to
match the day.
● Day of the week (Week day vs
Weekend).
● Public holidays.
● Eg: “Got the Monday blues?”
● Eg: “Had a big weekend?”
● Eg: “Get ready for Friday night”
Inspiration &
Lifestyle Activity
Based Ads
Drive lifestyle related Ads &
develop Niche strategies for key
areas, such as:
○ Tourism
○ Weekend activities
○ Did-you-knows
○ Traffic
○ Night time activities.
Platform - What's possible?
Platform - What's possible?
Platform - What's possible?
Flip the processIn summary
AUDIENCE
SEGMENTATION &
SPECIFIC AD GROUP
TARGETING
First
Party
Data
Target
with
ads
WEBSITE
Dynamic Creative Performance
Marketing Framework
Google
Studio &
DSP
Third
Party
Data
Targeting: A tech-stack approach to successfully
activate the whole media journey
Centralized Tracking & Analytics
CMP / Dynamic
Creative Sales & e-Com
Dynamic Product
Feeds & targeting
Q&A
Jay Thomson
Co-Founder & Strategist
jay@hoorahdigital.com
+27 74 777 7888
THANK
YOU
Data, Meet Creative - Jay Thomson, Hoorah Digital

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Data, Meet Creative - Jay Thomson, Hoorah Digital

  • 1. Jay Thomson CO-FOUNDER & CHIEF DIGITAL OFFICER, HOORAH DIGITAL JOHANNESBURG ~ OCTOBER 30 - 31, 2019 DIGIMARCONAFRICA.COM | #DigiMarConAfrica DIGIMARCONSOUTHAFRICA.CO.ZA | #DigiMarConSouthAfrica Data, Meet CreativeKEYNOTE
  • 2. Data Meet Creative Click to add subtitle Simon preso
  • 4. Jay Thomson Co-Founder & Strategist Digital Transformation Digital Disruption Digital Strategy Business & Awards recognition
  • 6. Digital media is no more complicated than owning a coffee shop. The concepts are the same.
  • 7. AUDIENCE / PEOPLE BASED MARKETING
  • 9. THE TREMENDOUS POWER OF AUDIENCE BASED MARKETING IS TO REACH REAL PEOPLE ONLINE TARGET ENGAGEPLAN
  • 10. Global CMO’s answer: ‘What critical skills do marketing teams need to invest in?’ The Foundations
  • 11. 97% Of CMOs said their companies will be accelerating their efforts 83% Of CMOs using addressable media reported superior performance compared to traditional ads 70% Of advertisers described their targeting results as good or excellent 66% Of advertisers are increasing their investment in paid tech & tools 63% Of advertisers reported improved click-through rates Global CMO Survey For Audience Based Marketing
  • 12. 70% 70% OF MEDIA INVESTMENTS ARE MANAGED INACCURATELY, AS TARGETING IS INACCURATE RESULT MEDIA WASTAGE
  • 14. The 4 R’s of R.O.I. BRAND REACH CONTENT RELEVANCE PROSPECT REACTION IMPACTFUL RESULTS R.O.I $ The Foundations
  • 16. CAPE TOWN 3 YEARS BROWSING NICOLE
  • 19. WITH THE RIGHT TECH & APPROACH THE FOLLOWING WOULD HAVE HAPPENED:
  • 20. NOT SEEN BY NICOLE HAVE ACCOUNT(S) NO ACCOUNT(S) BEHAVIOUR = BROWSING FOR CAR DMP SEGMENTS
  • 22. Objective is: RIGHT MESSAGE TO RIGHT PERSON AT RIGHT TIME ON RIGHT DEVICE Reducing media wastage Tracking customer life-cycle Building & learning 24/7/365
  • 23. LET’S GET INSPIRED BY THE POWER OF PAID MEDIA
  • 24. The challenge Black & Abroad, a multi-platform travel & lifestyle company dedicated to redefining world experiences for the modern Black traveller ran a pan- African tourism campaign with a positive, political and empowering message. The solution The ‘Go Back to Africa’ campaign reframed the way people think about Africa, by creating a platform that displaces the hate surrounding the racial slur “Go Back To Africa”. By blacking out hate-fuelled Twitter posts and reframing them against words and images showing the beauty and diversity of all African countries, the brand is putting a positive and uplifting spin on a negative and disparaging narrative.
  • 26. The Foundations What the the different types?
  • 27. Paid media can grow brand, as well as performance. Q: How can paid media play a part in both brand building, and performance? Brand / Product Awareness, Brand Love Brand / Product Performance The Foundations
  • 30. ➔ Brands need to be present ➔ Be relevant ➔ Available in the moment Life is now lived in the moment
  • 32. An Always On campaign is this consistent awareness that happens in the background so that you remain top of mind - and then in between that you run your campaigns so that you don't see as drastic a dip in traffic and sales numbers.
  • 33. Multiple siloed campaigns Consistent, Always On campaigns Shorter, inconsistent campaigns create a fleeting spike in engagement. With peaks, come troughs. Smaller activities within an always-on campaign based around a long idea generates continuous and increasing engagement. Always-on vs campaign-based marketing
  • 34. Education Consistency Relevance Education that inspires online users Providing users with quality content on a consistent basis Attracting new customers, rather than chasing them Acquisition Resulting on the acquisition of a new customer What does Always-On mean?
  • 35. Paid Media Intelligence. Complete the sentence… What you can’t measure... you can’t manage!
  • 36. Why Data-Driven Creative Changes Everything An introduction to data driven creative
  • 37.
  • 38. And why should you care Why Data-Driven Creative Changes Everything
  • 39. …. More clients :) First: Lets get clear on terminology Data-Driven Creative leverages customer data via machine assistance to create personalized ad executions for increased performance and maximum ROI.
  • 41. Flip the processFlip the process
  • 42. FACT Great Media without great Ad performance is a total waste of time and money. Media x Ads x Action = ROI
  • 43. How does this look for consumers / customers?
  • 44.
  • 45. Yet creative is basically never in the moment...
  • 46. Ads - What's possible?
  • 47. Simple data signals that drive creative
  • 48. Dynamic Ads Ads can be created that detect the consumers location, and show them the nearest stockist location. ● With the correct data, we are able to build and manage Retail Store Locations ● Can display Franchise Branding ● If stock levels vary per store, this can also be managed (although it is more complex)
  • 49. GEO TARGETING Proximity targeting: ● Retail chains - targeting the proximity of where the business chain is located ● Postal code - only pushing a ads to specific postal codes ● Radius targeting based on where people live vs where business are located ● Paid search ads based on location specific searches ● Use dynamic creative based on store location and user location
  • 50. Weather & time of the day signals Targeting & Programmatic Content based time of day and weather
  • 51. Add context to brand creative, or accelerate delivery when conditions are perfect. Weather Triggered Ads IF weather Is ‘sunny’ and > 18° THEN colour your summer IF weather is ‘snow’ THEN trigger xDrive campaigns
  • 52. Time Based Ads Vary the advertising message for key times. ● Morning ● Tea time ● Lunch break ● Home time ● Commuting ● Eg: Stimulate purchase at lunch break, or whilst shopping for dinner on the way home.
  • 53. Day Based Ads Use unique messaging & creative to match the day. ● Day of the week (Week day vs Weekend). ● Public holidays. ● Eg: “Got the Monday blues?” ● Eg: “Had a big weekend?” ● Eg: “Get ready for Friday night”
  • 54. Inspiration & Lifestyle Activity Based Ads Drive lifestyle related Ads & develop Niche strategies for key areas, such as: ○ Tourism ○ Weekend activities ○ Did-you-knows ○ Traffic ○ Night time activities.
  • 55.
  • 56.
  • 57.
  • 58. Platform - What's possible?
  • 59. Platform - What's possible?
  • 60.
  • 61. Platform - What's possible?
  • 63. AUDIENCE SEGMENTATION & SPECIFIC AD GROUP TARGETING First Party Data Target with ads WEBSITE Dynamic Creative Performance Marketing Framework Google Studio & DSP Third Party Data
  • 64. Targeting: A tech-stack approach to successfully activate the whole media journey Centralized Tracking & Analytics CMP / Dynamic Creative Sales & e-Com Dynamic Product Feeds & targeting
  • 65. Q&A Jay Thomson Co-Founder & Strategist jay@hoorahdigital.com +27 74 777 7888