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Helena Gamvros
HEAD OF SALES, APAC
OUTBRAIN
SINGAPORE ~ SEPTEMBER 18 - 19, 2019
DIGIMARCONAPAC.COM | #DigiMarConAPAC
DIGIMARCONSINGAPORE.SG | #DigiMarConSingapore
Converting Through
Content Master Class
MASTERCLASS
Helena Gamvros
G’day! Nice to meet you.
Your Masterclass Today
Why you should care about content
What is good content
When it’s designed to convert
How to get your content seen
How to prove ROI
1.
2.
3.
4.
5.
Your Masterclass Today
Why you should care about content
What is good content
When it’s designed to convert
How to get your content seen
How to prove ROI
1.
2.
3.
4.
5.
*Seth Godin was inducted into the American Marketing
Association's Marketing Hall of Fame in 2018.
Marketing is no longer about
the stuff that you make,
But about the stories you tell.
Seth Godin
#ImNoAngel
6
7
IT’S INCREDIBLY COST EFFECTIVE
Costing 64% less than traditional marketing
programs and generates approximately three
times the volume of leads
Demand Metric;
A Guide to Marketing Genius: Content Marketing
Compared to traditional marketing programs, content marketing costs 62% less and generates
approximately three times the volume of leads.
Aberdeen Group;
Analyst Insight; Content Marketing ROI:
Quantifying the Value of the Difference
CONVERSION RATES ARE
SIX TIMES HIGHER
On average, for companies and brands
using content marketing than those that
aren’t, at 2.9% vs. 0.5%
9
B2B BUYERS DO NOT
RESPOND WELL TO ADS
63% say they are perfectly happy and
“totally capable” of developing an RFP
based on content they find themselves.
Forrester Research;
Welcome To The B2B Marketing Renaissance
Not convinced yet?
56% of display ads are never seen
Kantar Media / Banner Blindness:
Old and New Findings
What type of Marketing do you want to be?
13
PULLPUSH
Your Masterclass Today
Why you should care about content
What is good content
When it’s designed to convert
How to get your content seen
How to prove ROI
1.
2.
3.
4.
5.
The term content has been banded around the last decade like
cheap business cards at a networking event
16
content marketing
noun
is the strategic marketing approach of creating and
distributing valuable, relevant, and consistent
content to attract and acquire a clearly defined audience – with
the objective of driving profitablecustomer action.
Definition provided by Content
Marketing Institute; What Is
Content Marketing? Article
#1
Relevance
to a target
audience
18
#2
Provides
tangible value
20
21
#3
Delivers
consistency
23
24
#4
Comes in
varied forms
26
Owned
27
Owned
28
Earned
Paid
Your Masterclass Today
Why you should care about content
What is good content
When it’s designed to convert
How to get your content seen
How to prove ROI
1.
2.
3.
4.
5.
31
Content integrity does not need to be jeopardized
32
Start by adding value to your landing page
33
Ask these three questions
How do I design an
effective landing
page for my
audience?
1
What is the best
hierarchy and
where should I
put the call to
action?
2
What are the best
layouts to
generate the most
conversions?
3
Landing Page best practices
Single purpose
and message
per page
Match
headline to
landing page
headline
Show your
product in use
Keep it
short
Social proof
works well
Show your
phone
number
Offer free
trials and
guarantees
Landing pages
are more
focused than
home pages
Outbrain Blog; Key Concepts To
Strengthen Your Landing Page; 2019
Digital Form best practices
Few fields is
usually
better
Keep labels
close to
their fields
If you need
more
complexity,
consider
multi-step
forms
Make error
messages
bold and
clear
Use one
column
Display
which fields
are required
and which
are optional
Outbrain Blog; Key Concepts To
Strengthen Your Landing Page; 2019
How Booking.com used native-based landing pages to move
‘stuck’ prospects further down the funnel
36
Results:
35%CVR increase of audiences achieving
100% of sign up (completion)
14%
CVR increase of audiences
achieving 25% sign up
• The team created 3 different types of
landing page copy for Booking.com.
• Advised on page layout, including the
addition of “proof points” such as
customer testimonials,
awards/recognitions as well as a
dynamically updated “how much you
can earn” function, which gives an
estimated weekly earning based on
visitor geo-location.
How iSelect used floating landing pages and varying content to drive conversions in the
Australian market
37
Results:
10.24%Average Conversion Rate
throughout the campaign
65%
Below the CPA target at
height of campaign
• iSelect used two conversion points - one
for intent and one for lead
generation/form completion. Each point
had a different CPA target, with the one for
form completion being higher.
• The campaigns had separate floating pages
targeting the same vertical, the same
objectives and KPIs, but a slightly different
content which could therefore be tested.
Your Masterclass Today
Why you should care about content
What is content
When it’s designed to convert
How to get your content seen
How to prove ROI
1.
2.
3.
4.
5.
Between 60% and 80% of content created
today never reaches its intended audience
Contently
Average Hollywood movie splits 40-50%
production with 50-60% distribution
EVEN GREAT CONTENT NEEDS A PUSH
LET YOUR CONTENT GET DISCOVERED
OUTSIDE OF THE WALLED GARDENS
1.8 Billion
Pages a Day**
290 Billion
Monthly Discoveries**
787 Million
Monthly Consumers*
Powering the world’s most premium
websites, apps and news feeds
*Comscore, 2019, **Outbrain internal data, March 2019
The feed of the open web
Outbrain Discovery
• An innovative ad experience
• Seamless and non-intrusive
• Personalized by real interest
Anatomy of a Discovery ad
Title & Description
Advertiser Name
Creative Asset
Component Based
Allow for ad personalization
and customization.
Responsive
Dynamically match the look
and feel of the content feed.
Discovery Video
Device
Targeting
OS / Browser
Targeting
Custom
Audiences
Server-to-Server
Tracking
Geo / Zipcode
Targeting
Story
Sequencing
3rd Party
Targeting
Interest
Targeting
DMP/CRM
Targeting
Lookalike
Audiences
Targeting the Audience That Converts
How IHG APAC drove engaged traffic, leading to a measured
increase in brand consideration and preference
47
+26%
Brand lift amongst
frequent travelers
+ 28% + 47%Overall increase in consideration
in Singapore
amongst total audience
Lift in ‘Luxury’ association
among total audience
How Lane Bryant raised the profile of a powerful campaign
through targeted and efficient amplification
48
Results:
10% 238%Increase in CTROf the campaign’s total
e-commerce revenue
48,585,138
impressions in 2 weeks
Outbrain amplified 75 positive
news articles across its premium
publishers sites about
#ImNoAngel, driving 6X higher
engagement when compared to
other channels.
1st Story
Earned/paid for media
2nd Story
Drive action
Renting a Castle is the Next Big
Travel Trend
Home Away on Travel + Leisure
Find Your English Holiday Castle
Today
Home Away
How brands use Story Sequencing to leverage
earned media for conversion
Your Masterclass Today
Why you should care about content
What is content
When it’s designed to convert
How to get your content seen
How to prove ROI
1.
2.
3.
4.
5.
5 THINGS TO LOOK AT WHEN EVALUATING
YOUR CONTENT ROI
BEYOND CLICK-THROUGH-RATE
Sales Conversions:
Conversion rate over
CTR. Incorporate
customer lifetime
sales data.
1
Micro-conversions:
That take place when
people are referred
to your content
pages & conversion
value associated
2
On-page
Engagement:
Correlate heat-maps
with traffic sources
3
Proxy Metrics:
Analytics attributes all
cases of unknown traffic
To “direct”.
4
Assisted Conversions:
Not everyone who leaves
is lost. Use analytics to
track assisted
conversions.
5
Outbrain Blog; 5 Things to Look at When Evaluating
Your Content Marketing ROI; Aug 2019
Outbrain
Campaign set-up
tracking check-list
Do you have the following?
UTM Tracking
Outbrain Multiple
Conversion Pixel
Click Tracking
Impression Tracking
In Summary— Content Marketing
Comes in many
forms and can be
incredibly efficient
1 Must be relevant,
provide tangible
value and be
consistent
2
Is ‘Pull’ marketing vs.
’Push’ – resulting in
higher conversion
rates
3
Landing page design
and lay-out along with
A/B testing, can
drastically improve
conversion rate
5
Benefits from a
targeted push, done
efficiently and
effectively
4 Content marketing
must be measured
beyond CTR – in the
same way as other
digital channels
6
Q&A
Got any questions?
Helena Gamvros
Head of Sales, APAC
Converting Through Content Master Class  - Helena Gamvros, Outbrain

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Converting Through Content Master Class - Helena Gamvros, Outbrain

  • 1. Helena Gamvros HEAD OF SALES, APAC OUTBRAIN SINGAPORE ~ SEPTEMBER 18 - 19, 2019 DIGIMARCONAPAC.COM | #DigiMarConAPAC DIGIMARCONSINGAPORE.SG | #DigiMarConSingapore Converting Through Content Master Class MASTERCLASS
  • 3. Your Masterclass Today Why you should care about content What is good content When it’s designed to convert How to get your content seen How to prove ROI 1. 2. 3. 4. 5.
  • 4. Your Masterclass Today Why you should care about content What is good content When it’s designed to convert How to get your content seen How to prove ROI 1. 2. 3. 4. 5.
  • 5. *Seth Godin was inducted into the American Marketing Association's Marketing Hall of Fame in 2018. Marketing is no longer about the stuff that you make, But about the stories you tell. Seth Godin
  • 7. 7 IT’S INCREDIBLY COST EFFECTIVE Costing 64% less than traditional marketing programs and generates approximately three times the volume of leads Demand Metric; A Guide to Marketing Genius: Content Marketing
  • 8. Compared to traditional marketing programs, content marketing costs 62% less and generates approximately three times the volume of leads. Aberdeen Group; Analyst Insight; Content Marketing ROI: Quantifying the Value of the Difference CONVERSION RATES ARE SIX TIMES HIGHER On average, for companies and brands using content marketing than those that aren’t, at 2.9% vs. 0.5%
  • 9. 9 B2B BUYERS DO NOT RESPOND WELL TO ADS 63% say they are perfectly happy and “totally capable” of developing an RFP based on content they find themselves. Forrester Research; Welcome To The B2B Marketing Renaissance
  • 11. 56% of display ads are never seen Kantar Media / Banner Blindness: Old and New Findings
  • 12.
  • 13. What type of Marketing do you want to be? 13 PULLPUSH
  • 14. Your Masterclass Today Why you should care about content What is good content When it’s designed to convert How to get your content seen How to prove ROI 1. 2. 3. 4. 5.
  • 15. The term content has been banded around the last decade like cheap business cards at a networking event
  • 16. 16 content marketing noun is the strategic marketing approach of creating and distributing valuable, relevant, and consistent content to attract and acquire a clearly defined audience – with the objective of driving profitablecustomer action. Definition provided by Content Marketing Institute; What Is Content Marketing? Article
  • 18. 18
  • 20. 20
  • 21. 21
  • 23. 23
  • 24. 24
  • 29. Paid
  • 30. Your Masterclass Today Why you should care about content What is good content When it’s designed to convert How to get your content seen How to prove ROI 1. 2. 3. 4. 5.
  • 31. 31 Content integrity does not need to be jeopardized
  • 32. 32 Start by adding value to your landing page
  • 33. 33 Ask these three questions How do I design an effective landing page for my audience? 1 What is the best hierarchy and where should I put the call to action? 2 What are the best layouts to generate the most conversions? 3
  • 34. Landing Page best practices Single purpose and message per page Match headline to landing page headline Show your product in use Keep it short Social proof works well Show your phone number Offer free trials and guarantees Landing pages are more focused than home pages Outbrain Blog; Key Concepts To Strengthen Your Landing Page; 2019
  • 35. Digital Form best practices Few fields is usually better Keep labels close to their fields If you need more complexity, consider multi-step forms Make error messages bold and clear Use one column Display which fields are required and which are optional Outbrain Blog; Key Concepts To Strengthen Your Landing Page; 2019
  • 36. How Booking.com used native-based landing pages to move ‘stuck’ prospects further down the funnel 36 Results: 35%CVR increase of audiences achieving 100% of sign up (completion) 14% CVR increase of audiences achieving 25% sign up • The team created 3 different types of landing page copy for Booking.com. • Advised on page layout, including the addition of “proof points” such as customer testimonials, awards/recognitions as well as a dynamically updated “how much you can earn” function, which gives an estimated weekly earning based on visitor geo-location.
  • 37. How iSelect used floating landing pages and varying content to drive conversions in the Australian market 37 Results: 10.24%Average Conversion Rate throughout the campaign 65% Below the CPA target at height of campaign • iSelect used two conversion points - one for intent and one for lead generation/form completion. Each point had a different CPA target, with the one for form completion being higher. • The campaigns had separate floating pages targeting the same vertical, the same objectives and KPIs, but a slightly different content which could therefore be tested.
  • 38. Your Masterclass Today Why you should care about content What is content When it’s designed to convert How to get your content seen How to prove ROI 1. 2. 3. 4. 5.
  • 39. Between 60% and 80% of content created today never reaches its intended audience Contently
  • 40. Average Hollywood movie splits 40-50% production with 50-60% distribution EVEN GREAT CONTENT NEEDS A PUSH
  • 41. LET YOUR CONTENT GET DISCOVERED OUTSIDE OF THE WALLED GARDENS
  • 42. 1.8 Billion Pages a Day** 290 Billion Monthly Discoveries** 787 Million Monthly Consumers* Powering the world’s most premium websites, apps and news feeds *Comscore, 2019, **Outbrain internal data, March 2019 The feed of the open web
  • 43. Outbrain Discovery • An innovative ad experience • Seamless and non-intrusive • Personalized by real interest
  • 44. Anatomy of a Discovery ad Title & Description Advertiser Name Creative Asset Component Based Allow for ad personalization and customization. Responsive Dynamically match the look and feel of the content feed.
  • 46. Device Targeting OS / Browser Targeting Custom Audiences Server-to-Server Tracking Geo / Zipcode Targeting Story Sequencing 3rd Party Targeting Interest Targeting DMP/CRM Targeting Lookalike Audiences Targeting the Audience That Converts
  • 47. How IHG APAC drove engaged traffic, leading to a measured increase in brand consideration and preference 47 +26% Brand lift amongst frequent travelers + 28% + 47%Overall increase in consideration in Singapore amongst total audience Lift in ‘Luxury’ association among total audience
  • 48. How Lane Bryant raised the profile of a powerful campaign through targeted and efficient amplification 48 Results: 10% 238%Increase in CTROf the campaign’s total e-commerce revenue 48,585,138 impressions in 2 weeks Outbrain amplified 75 positive news articles across its premium publishers sites about #ImNoAngel, driving 6X higher engagement when compared to other channels.
  • 49. 1st Story Earned/paid for media 2nd Story Drive action Renting a Castle is the Next Big Travel Trend Home Away on Travel + Leisure Find Your English Holiday Castle Today Home Away How brands use Story Sequencing to leverage earned media for conversion
  • 50. Your Masterclass Today Why you should care about content What is content When it’s designed to convert How to get your content seen How to prove ROI 1. 2. 3. 4. 5.
  • 51. 5 THINGS TO LOOK AT WHEN EVALUATING YOUR CONTENT ROI BEYOND CLICK-THROUGH-RATE
  • 52. Sales Conversions: Conversion rate over CTR. Incorporate customer lifetime sales data. 1 Micro-conversions: That take place when people are referred to your content pages & conversion value associated 2 On-page Engagement: Correlate heat-maps with traffic sources 3 Proxy Metrics: Analytics attributes all cases of unknown traffic To “direct”. 4 Assisted Conversions: Not everyone who leaves is lost. Use analytics to track assisted conversions. 5 Outbrain Blog; 5 Things to Look at When Evaluating Your Content Marketing ROI; Aug 2019
  • 53. Outbrain Campaign set-up tracking check-list Do you have the following? UTM Tracking Outbrain Multiple Conversion Pixel Click Tracking Impression Tracking
  • 54. In Summary— Content Marketing Comes in many forms and can be incredibly efficient 1 Must be relevant, provide tangible value and be consistent 2 Is ‘Pull’ marketing vs. ’Push’ – resulting in higher conversion rates 3 Landing page design and lay-out along with A/B testing, can drastically improve conversion rate 5 Benefits from a targeted push, done efficiently and effectively 4 Content marketing must be measured beyond CTR – in the same way as other digital channels 6
  • 55. Q&A Got any questions? Helena Gamvros Head of Sales, APAC