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Enough with the Attribution Excuses! Let’s Shake Up your Digital
     Landscape
     Mike Fogarty, Senior Account Manager, Adobe Systems




© 2012 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential.
Meet and Tweet at Mike! @Mfogz @AdobeDigMktg




© 2012 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential.   2
The Age Old Problem for Marketers





    ―Marketing is the new finance‖ – Ann Lewnes, Adobe CMO @ Social Media Week
    2012

© 2012 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential.   3
                                                                                  @Mfogz @AdobeDigMktg
How We Buy Online




© 2012 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential.
                                                                              @Mfogz @AdobeDigMktg
Problem with ―Last Click‖—
  Path Length Analysis




                                                                                           Source: Leading
                                                                                           US Classifieds
                                                                                           advertiser, 2011




© 2012 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential.
                                                                              @Mfogz @AdobeDigMktg
Marketers Challenge Today: Fragmented Eco System



                                       Channel                                 Platform          Conversion

                                                                              Ad Server (DART)
                                             Display                                              View Thru
                                                                                 DSP (Turn)


                                                                                                                Unclear picture
                                                                                                                what is actually
     Advertiser                              Search                                                Last Click     working and
                                                                                SEM (Marin)
     Budget $$                                                                                                      where to
                                                                                                                allocate budget


                                                                                 Ads (TBG)         Last Click
                                              Social
                                                                              Page Mgt (Buddy)    Engagement




© 2012 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential.
                                                                                                  @Mfogz @AdobeDigMktg
Repainting the Digital Landscape




© 2012 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential.   7
                                                                                  @Mfogz @AdobeDigMktg
Keys to Attribution




                                              Unified Tracking
                                              Track user interaction with all media channels


                                              Attribution and Analyze
                                              Model how different factors contribute
                                              to conversion and relate to one another


                                              Optimize
                                              Allocate media spend based on cross-channel models
                                              to maximize performance



© 2012 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential.
                                                                                @Mfogz @AdobeDigMktg
Complexity Needs Algorithms




         Scale Complexity                                           Marketplace Complexity                      Business Complexity



(                                              )(                                                      )(                                  )
               Impressions                                                     CTR x CPC                           Conv. Rate x Rev.
          # Marketplaces                                                Minimum Bid      Landing Page           # Business Metrics
          # Campaigns                                      x            Quality Score    Competition    x       Business constraints
          # Keywords                                                    Match Type       Time of Day            Seasonality
          # Ad Copy Creative                                            Geo-Region       Day of Week            Promotions




                                                                               Algorithms

                                                                                          =
                                                 Maximum Return Possible
© 2012 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential.
                                                                                                               @Mfogz @AdobeDigMktg
Our Solution: Unified Platform


                                          Platform                               Channel            Conversion

                                                                                  Search



                                                                                                                        Clear picture
                                               MCAT                                                                    of conversion
                                                                                                          Track          events and
                                              Platform
    Advertiser                                                                    Display           interactions and    attribution of
    Budget &                                                                                         attribute value   various media
    Data
                                                                                                                         interaction

                                               Cross-
                                              Channel
                                              Models                               Social



                                                                               Data feed back
                                                                                loops enables
                                                                              better optimization

© 2012 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential.
                                                                                                     @Mfogz @AdobeDigMktg
Future Adobe Solution: End To End Digital Advertising Platform


                                     Platform                                 Channel                       Site         Conversion
                                        >$2B in                               5 Channels                  Optimize        Optimize
                                         media                                                             Traffic       Conversion
                                       managed                                  Search
                                          Adobe                                                          Test&Target
                                      SearchCenter+
                                         Platform                               Display                  Merchandise         Insight

                                        Technology                                                       Recommend         Attribution
                                      acquired from                             Social
                                     Efficient Frontier                                                 Search&Promote
     Advertiser
                                                                                Mobile                      Social
     Budget &
                                                                                                         Engagement
     Data
                                    Cross-Channel                               Video
                                       Models


                                                                                            Audience
                                                                                           Management



                                                                                Adobe SiteCatalyst

© 2012 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential.
                                                                                                                 @Mfogz @AdobeDigMktg
How are YOU going to shake things up?


  #1 - Broaden and experiment with your digital strategy

  #2 - Test & Iterate, look at different models and attribution rules

  #3 - Make a well defined unified marketing and content management plan

  #4 - Leverage data as your most valuable asset




© 2012 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential.   12
                                                                                   @Mfogz @AdobeDigMktg
THANK YOU!




© 2012 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential.

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Shake Up your Digital Landscape with Attribution

  • 1. Enough with the Attribution Excuses! Let’s Shake Up your Digital Landscape Mike Fogarty, Senior Account Manager, Adobe Systems © 2012 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential.
  • 2. Meet and Tweet at Mike! @Mfogz @AdobeDigMktg © 2012 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential. 2
  • 3. The Age Old Problem for Marketers
 ―Marketing is the new finance‖ – Ann Lewnes, Adobe CMO @ Social Media Week 2012 © 2012 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential. 3 @Mfogz @AdobeDigMktg
  • 4. How We Buy Online © 2012 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential. @Mfogz @AdobeDigMktg
  • 5. Problem with ―Last Click‖— Path Length Analysis Source: Leading US Classifieds advertiser, 2011 © 2012 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential. @Mfogz @AdobeDigMktg
  • 6. Marketers Challenge Today: Fragmented Eco System Channel Platform Conversion Ad Server (DART) Display View Thru DSP (Turn) Unclear picture what is actually Advertiser Search Last Click working and SEM (Marin) Budget $$ where to allocate budget Ads (TBG) Last Click Social Page Mgt (Buddy) Engagement © 2012 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential. @Mfogz @AdobeDigMktg
  • 7. Repainting the Digital Landscape © 2012 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential. 7 @Mfogz @AdobeDigMktg
  • 8. Keys to Attribution Unified Tracking Track user interaction with all media channels Attribution and Analyze Model how different factors contribute to conversion and relate to one another Optimize Allocate media spend based on cross-channel models to maximize performance © 2012 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential. @Mfogz @AdobeDigMktg
  • 9. Complexity Needs Algorithms Scale Complexity Marketplace Complexity Business Complexity ( )( )( ) Impressions CTR x CPC Conv. Rate x Rev.  # Marketplaces  Minimum Bid  Landing Page  # Business Metrics  # Campaigns x  Quality Score  Competition x  Business constraints  # Keywords  Match Type  Time of Day  Seasonality  # Ad Copy Creative  Geo-Region  Day of Week  Promotions Algorithms = Maximum Return Possible © 2012 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential. @Mfogz @AdobeDigMktg
  • 10. Our Solution: Unified Platform Platform Channel Conversion Search Clear picture MCAT of conversion Track events and Platform Advertiser Display interactions and attribution of Budget & attribute value various media Data interaction Cross- Channel Models Social Data feed back loops enables better optimization © 2012 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential. @Mfogz @AdobeDigMktg
  • 11. Future Adobe Solution: End To End Digital Advertising Platform Platform Channel Site Conversion >$2B in 5 Channels Optimize Optimize media Traffic Conversion managed Search Adobe Test&Target SearchCenter+ Platform Display Merchandise Insight Technology Recommend Attribution acquired from Social Efficient Frontier Search&Promote Advertiser Mobile Social Budget & Engagement Data Cross-Channel Video Models Audience Management Adobe SiteCatalyst © 2012 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential. @Mfogz @AdobeDigMktg
  • 12. How are YOU going to shake things up? #1 - Broaden and experiment with your digital strategy #2 - Test & Iterate, look at different models and attribution rules #3 - Make a well defined unified marketing and content management plan #4 - Leverage data as your most valuable asset © 2012 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential. 12 @Mfogz @AdobeDigMktg
  • 13. THANK YOU! © 2012 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential.

Hinweis der Redaktion

  1. Introduction and background (the types of industries you work with, your experience with the everyday attribution challenges for big brands)
  2. Marketers are being asked to justify their spend across channels. Now they have the opportunity to do so like our friends in finance

  3. We as marketers have to keep, but we can control and clarity across channels when we optimize our spend in unified platform
  4. Questions to the audience ‘rhetorical’ Do you have unified tracking across search, display and social ads?What attribution models and rules are you currently using? (first, last, even, first more, last more, custom?)What is your current media mix and how are you modeling?
  5. “Dynamically model all cross-channel interaction effects and apply optimization algorithms to determine the correct media mix.”
  6. Adobe’s Digital Marketing product and engineering teams are currently working on product integration between SearchCenter+ and technology acquired from Efficient Frontier. Ultimately, our plan is to have a solution which combines the best features and functionally from both products to meet our customers’ needs no matter how they want to manage their search and multi-channel advertising campaigns. However, both SearchCenter+ and the technology platform acquired from Efficient Frontier will be supported for the foreseeable future