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1. Extending the Reach and Penetration of
Mass Transit Systems, Increasing the
Level-of-Service and Operators’
Profitability:
The Potential of MISTER
Personal Rapid Transit
Richard F. Di Bona
Independent Transport Planner, Hong Kong, rfdibona@yahoo.com
and Director, LLA Consultancy Ltd, richard@lla.com.hk
Richard F. Di BonaExtending the Reach and Penetration of Mass Transit Systems, Increasing the Level-of-Service and Operators’ Profitability
9th RailWorld Summit 2013, 24-25 October 2013, Bangkok 1
9th RailWorld Summit 2013, Bangkok, Thailand
24-25 October 2013
2. Contents
1. Typical Issues Faced by Operators
2. Public Transport from the User’s Perspective
3. Time for a New Solution? Introducing PRT
4. First or Second Generation PRT? MISTER
5. Cost-Effectiveness
6. Quick Case Study: Opole
7. Conclusions
Richard F. Di BonaExtending the Reach and Penetration of Mass Transit Systems, Increasing the Level-of-Service and Operators’ Profitability
9th RailWorld Summit 2013, 24-25 October 2013, Bangkok 2
3. Typical Issues Faced by
Operators of Mass Transit
Richard F. Di BonaExtending the Reach and Penetration of Mass Transit Systems, Increasing the Level-of-Service and Operators’ Profitability
9th RailWorld Summit 2013, 24-25 October 2013, Bangkok 3
4. Issues Faced by Mass Transit Operators (1)
Financial viability, possibly CapEx & OpEx subsidies
• Financial resources getting scarcer: rising interest rates?
As cities grow:
• Increased network complexity
• Interchange facilities are costly
• Sprawl creates lower densities: poorer cost recovery
• Ever-greater subsidies required, yet resources constrained
Increased mass transit crowding in city centres?
• Not easy to increase capacity significantly once tunnels,
stations, etc built
• Customers with higher willingness-to-pay likely to switch
Richard F. Di BonaExtending the Reach and Penetration of Mass Transit Systems, Increasing the Level-of-Service and Operators’ Profitability
9th RailWorld Summit 2013, 24-25 October 2013, Bangkok 5
5. Issues Faced by Mass Transit Operators (2)
Feeder services:
• Caught up in traffic congestion (reduced level-of-service)
• Or elevated and expensive (poor cost recovery)
• Self-owned, can be a drain on operating income
• Third party owned/ controlled: hard to coordinate
Policy criteria:
• A social need service? – cost focus
• Or: to persuade people out of their cars? – quality focus
Richard F. Di BonaExtending the Reach and Penetration of Mass Transit Systems, Increasing the Level-of-Service and Operators’ Profitability
9th RailWorld Summit 2013, 24-25 October 2013, Bangkok 6
6. Public Transport from the
User’s Perspective
Richard F. Di BonaExtending the Reach and Penetration of Mass Transit Systems, Increasing the Level-of-Service and Operators’ Profitability
9th RailWorld Summit 2013, 24-25 October 2013, Bangkok 7
7. Origin
Destination
Public Transport Trip: Strategic View
Richard F. Di BonaExtending the Reach and Penetration of Mass Transit Systems, Increasing the Level-of-Service and Operators’ Profitability
9th RailWorld Summit 2013, 24-25 October 2013, Bangkok 8
8. Origin
Destination
Journey Broken Down into Stages
Which is the weakest link?
(may vary by city/ area)
Do not overlook any stage!
Richard F. Di BonaExtending the Reach and Penetration of Mass Transit Systems, Increasing the Level-of-Service and Operators’ Profitability
9th RailWorld Summit 2013, 24-25 October 2013, Bangkok 9
9. Richard F. Di BonaExtending the Reach and Penetration of Mass Transit Systems, Increasing the Level-of-Service and Operators’ Profitability
9th RailWorld Summit 2013, 24-25 October 2013, Bangkok 10
Walking is Not Always Easy!
10. Walking is Not Always Easy!
What about:
The elderly
Disabled
Those with young children
Or with heavy shopping
bags?
Richard F. Di BonaExtending the Reach and Penetration of Mass Transit Systems, Increasing the Level-of-Service and Operators’ Profitability
9th RailWorld Summit 2013, 24-25 October 2013, Bangkok 11
11. Richard F. Di BonaExtending the Reach and Penetration of Mass Transit Systems, Increasing the Level-of-Service and Operators’ Profitability
9th RailWorld Summit 2013, 24-25 October 2013, Bangkok 12
Walkways: Safe, Segregated, Accessible, Good Repair
12. Richard F. Di BonaExtending the Reach and Penetration of Mass Transit Systems, Increasing the Level-of-Service and Operators’ Profitability
9th RailWorld Summit 2013, 24-25 October 2013, Bangkok 13
Waiting
• Uncertainty: increases with interchange
• Comfort, safety, security of facilities
13. Richard F. Di BonaExtending the Reach and Penetration of Mass Transit Systems, Increasing the Level-of-Service and Operators’ Profitability
9th RailWorld Summit 2013, 24-25 October 2013, Bangkok 14
Walking & Waiting in The Weather
• Too hot or sunny? Too cold?
• Too humid or wet? Too windy?
own photo www.telegraph.co.uk
E-teachme.blogspot.com www.telegraph.co.uk
14. Richard F. Di BonaExtending the Reach and Penetration of Mass Transit Systems, Increasing the Level-of-Service and Operators’ Profitability
9th RailWorld Summit 2013, 24-25 October 2013, Bangkok 15
Interchange Issues
How direct are routeing options?
As cities expand more interchanges likely
Kuala Lumpur Sentral Station: 400
metres, not counting in-station
distance, one highway crossing
(more direct route opened in 2012)
15. Onboard: Comfort, Crowding, etc
• Crowding
• Comfort: getting a seat?
• Temperature
• Security
• Cultural issues regarding strangers
news.bbc.co.uk
www.straitstimes.com news.com.au
Richard F. Di BonaExtending the Reach and Penetration of Mass Transit Systems, Increasing the Level-of-Service and Operators’ Profitability
9th RailWorld Summit 2013, 24-25 October 2013, Bangkok 16
16. Other Critical Issues
Journey time reliability
• Street-running services caught up in congestion?
Safety and security:
• Onboard and to/ from public transport
• Especially at night
• Crime-ridden areas
Mobility impaired?
With kids, shopping bags?
Pricing
www.unblockcambridge.com
Author’s photo
Richard F. Di BonaExtending the Reach and Penetration of Mass Transit Systems, Increasing the Level-of-Service and Operators’ Profitability
9th RailWorld Summit 2013, 24-25 October 2013, Bangkok 17
17. Time for a New Solution?
Introducing Personal Rapid
Transit (PRT)
Richard F. Di BonaExtending the Reach and Penetration of Mass Transit Systems, Increasing the Level-of-Service and Operators’ Profitability
9th RailWorld Summit 2013, 24-25 October 2013, Bangkok 18
18. What is Personal Rapid Transit (PRT)?
Advanced Transit Association defines PRT as:
Automated guideway transit system
All stations are on bypasses
Vehicles are designed for a single individual or small
group (family or friends) travelling together
On a segregated network
Trips are non-stop without transfers
Richard F. Di BonaExtending the Reach and Penetration of Mass Transit Systems, Increasing the Level-of-Service and Operators’ Profitability
9th RailWorld Summit 2013, 24-25 October 2013, Bangkok 19
19. What does PRT Offer the Consumer?
No travelling with strangers:
• Improved sense of security
Stations can be spaced far more closely than metro
Point-to-point journeys:
• No transfers between lines needed
• Mass customisation
Likely quicker journeys for passengers:
• No intermediate stopping
• Service available on demand, minimal wait
Richard F. Di BonaExtending the Reach and Penetration of Mass Transit Systems, Increasing the Level-of-Service and Operators’ Profitability
9th RailWorld Summit 2013, 24-25 October 2013, Bangkok 20
20. Richard F. Di BonaExtending the Reach and Penetration of Mass Transit Systems, Increasing the Level-of-Service and Operators’ Profitability
9th RailWorld Summit 2013, 24-25 October 2013, Bangkok 21
Examples of Personal Rapid Transit
Left: ULTra on test track
(First Generation PRT)
Right: Morganstown
system
(quasi-PRT since 1975)
(source: wikipedia)
Vectus on test track
(First Generation PRT)
(source: company website)
2getthere, Masdar,
Abu Dhabi
(First Generation PRT)
(source: company website)
Visual rendering of MISTER
(Second Generation PRT)
(source: MISTER)
21. First or Second Generation PRT?
Introducing MISTER
Richard F. Di BonaExtending the Reach and Penetration of Mass Transit Systems, Increasing the Level-of-Service and Operators’ Profitability
9th RailWorld Summit 2013, 24-25 October 2013, Bangkok 22
22. e.g. ULTra, Vectus, 2getthere. Rely on heavy, supported
track. Systems can be:
Wholly elevated (or tunnelled) track & stations: expensive
Street-running: space-take; pedestrian & road traffic conflict
Street stops & elevated track: significant space-take (ramps)
Issues with First Generation PRT:
Constrained by topography (natural and man-made)
Moderate speeds (up to 40kph)
Large headways (3 seconds+)
Have been (justifiably) labelled “low capacity systems”
First Generation PRT
Richard F. Di BonaExtending the Reach and Penetration of Mass Transit Systems, Increasing the Level-of-Service and Operators’ Profitability
9th RailWorld Summit 2013, 24-25 October 2013, Bangkok 23
23. MISTER can handle hilly and other constrained
environments:
MISTER has a 3 metre turning radius
Can handle gradients up to 45 degrees (up or down)
MISTER is based on lightweight, suspended pods:
Street-level stops with elevated track (size of bus stop)
Saves space: best of both worlds
Saves cost
Up to 8 x 5-bay stops per km (staggered on either side
of two-way track):
Reduces walk-in distances significantly
Enables improved public transport trip experience
Second Generation PRT
Richard F. Di BonaExtending the Reach and Penetration of Mass Transit Systems, Increasing the Level-of-Service and Operators’ Profitability
9th RailWorld Summit 2013, 24-25 October 2013, Bangkok 24
24. Metropolitan Individual System of
Transportation on Elevated Rail
First patents filed in 2005
1:1 full size working prototype demonstrated in Opole in 2007
Successfully underwent comprehensive technical and economic
due diligence; awarded European Union High Technology Grant
Richard F. Di BonaExtending the Reach and Penetration of Mass Transit Systems, Increasing the Level-of-Service and Operators’ Profitability
9th RailWorld Summit 2013, 24-25 October 2013, Bangkok 25
25. In addition to lightweight, suspended design:
Captive guideway: no possibility of de-railing
Static, non-contact switching:
• Rail points do not move – saving time, reducing headway
• Stations and intersections can be inserted without changing
structure of existing tracks
Distributed computing – readily scalable
Plethora of sensors, monitoring systems, cameras:
• Preventing anti-social activities onboard and at stations
• Offers additional security in neighbourhoods along track
MISTER’s Key Attributes
Richard F. Di BonaExtending the Reach and Penetration of Mass Transit Systems, Increasing the Level-of-Service and Operators’ Profitability
9th RailWorld Summit 2013, 24-25 October 2013, Bangkok 26
26. Operating speed up to 70kph in urban environments:
• Assumed average speed approx. 55kph across full journey
• No stopping en route, so can be quicker than even metro
• Inter-urban speeds estimated at >100kph
Power consumption averaging 5kW:
• Includes heating/aircon
• <2kW for level cruising (rail reduces friction)
• 15kW when on 45° climb
MISTER’s Key Performance Metrics
Richard F. Di BonaExtending the Reach and Penetration of Mass Transit Systems, Increasing the Level-of-Service and Operators’ Profitability
9th RailWorld Summit 2013, 24-25 October 2013, Bangkok 27
27. US$5-10m per km of two-way track:
• Includes up to 8 x 5-bay stops (staggered on either side)
• 100 pods per km
Modular design means track can be installed at about
1km per month per line
• Quicker to install
• Quicker impact on transport
• Quicker financial payback
Track Costs and Installation Time
Richard F. Di BonaExtending the Reach and Penetration of Mass Transit Systems, Increasing the Level-of-Service and Operators’ Profitability
9th RailWorld Summit 2013, 24-25 October 2013, Bangkok 28
28. Richard F. Di BonaExtending the Reach and Penetration of Mass Transit Systems, Increasing the Level-of-Service and Operators’ Profitability
9th RailWorld Summit 2013, 24-25 October 2013, Bangkok 29
Capacity for five people, or two with bicycles, those with
shopping bags, pushchairs, wheelchairs (level boarding)
Cornering: swivel suspension means that no super-
elevation (cost) of track is required
Freight pods available (max 400kg)
Aboard MISTER
29. Mainline capacity:
• approx. 8,250 passengers per hour per direction
• 1.5 pax/pod; 10-metre spacing, 55kph: higher possible
• Can have >1 tracks running parallel for less cost than LRT
Boarding & alighting capacity:
• 1km of track: 2,700 boardings + 2,700 alightings per km per hour
• 1km grid: 5,400 boardings + 5,400 alightings per km2 per hour
• 500m grid: 10,800 boardings + 10,800 alightings per km2 per hour
• Can have interchanges with multiple exits of key metro stations
MISTER is not a “Low Capacity” Mode
Richard F. Di BonaExtending the Reach and Penetration of Mass Transit Systems, Increasing the Level-of-Service and Operators’ Profitability
9th RailWorld Summit 2013, 24-25 October 2013, Bangkok 30
30. Cost-Effectiveness
Richard F. Di BonaExtending the Reach and Penetration of Mass Transit Systems, Increasing the Level-of-Service and Operators’ Profitability
9th RailWorld Summit 2013, 24-25 October 2013, Bangkok 33
31. Richard F. Di BonaExtending the Reach and Penetration of Mass Transit Systems, Increasing the Level-of-Service and Operators’ Profitability
9th RailWorld Summit 2013, 24-25 October 2013, Bangkok 34
MISTER versus 1st Generation PRT
First Generation
(ULTra, Vectus, 2getthere)
Second Generation
(MISTER PRT)
Guideway Type Heavy, Supported Light, Suspended
Gradients Handled
Shallow Only
(ULTra: up 4.5°; down 2.8°)
45° up or down
(steeper possible)
Typical Cost per km for
two-way track
ULTra: US$6.6-17.3m
(track only)
Source: ULTra website
US$5-10m
(includes stops and
100 pods per km)
Journey Speed ULTra: Maximum 40kph
Maximum 70kph
Typical 55kph
Headway
ULTra: minimum 3 seconds
ULTra: 6.4 seconds at Heathrow
2getthere: 4 seconds
10 metres
(0.65 seconds
@55kph)
Capacity (passengers
per hour per direction)
Assuming 1.5 pax per pod
ULTra: 1,800
(based on 3 second headway)
8,250
32. MISTER versus Alternatives
Capital Costs
(US$m/km)
Capacity
(passengers/ hour/direction)
Capacity
per US$m
System Range Say (A) Range Say (B) (B) ÷ (A)
Heavy Metro $52–260m $150m 30-90,000 60,000 375
Light Metro $39–91m $70m 10-40,000 25,000 357
LRT $13–91m $50m 5-40,000 23,000 460
Tram $6.5–32.5m $20m 2.5-20,000 11,000 550
Monorail $35–100m $67.5m 1-15,000 8,000 119
ULTra PRT $6.6–17.3m $12m 1,800 1,800 150
MISTER PRT $5–10m $7.5m 8,250 8,250 1,100
Note: Cheaper LRT and Tram systems are typically at street-level:
Substantial space-take: with substantial cost (land area taken)
Likely interference: delays and delayed by road traffic
Pedestrian severance issues
Richard F. Di BonaExtending the Reach and Penetration of Mass Transit Systems, Increasing the Level-of-Service and Operators’ Profitability
9th RailWorld Summit 2013, 24-25 October 2013, Bangkok 35
33. What does MISTER Offer Operators?
Cheaper CapEx and OpEx than alternatives
Quicker to install than other permanent way systems
More time reliability than street-running feeders
Cheaper than elevated LRT or monorail
Better potential market penetration
• Reduced walk-in distances
Reduces or eliminates subsidy needs
Enables profitable operations
MISTER is A transformational stepwise
advance in urban transport
Richard F. Di BonaExtending the Reach and Penetration of Mass Transit Systems, Increasing the Level-of-Service and Operators’ Profitability
9th RailWorld Summit 2013, 24-25 October 2013, Bangkok 37
34. Quick Case Study:
Opole, Poland
Richard F. Di BonaExtending the Reach and Penetration of Mass Transit Systems, Increasing the Level-of-Service and Operators’ Profitability
9th RailWorld Summit 2013, 24-25 October 2013, Bangkok 38
35. Opole
Richard F. Di BonaExtending the Reach and Penetration of Mass Transit Systems, Increasing the Level-of-Service and Operators’ Profitability
9th RailWorld Summit 2013, 24-25 October 2013, Bangkok 39
Provincial capital in southwest Poland
Population ≈ 146,000, including tertiary students
MISTER exhibited 1:1 working prototype in 2007
Approved implementation of MISTER, subject to
MISTER raising finance
Current modes: commuter rail and bus only
rvsci.us wikipedia.org MISTER
42. Key Base Case Assumptions
Certification: US$30m, 18 months
Depot & control centre: US$15m
• 6 months to build & commission, concurrent with Phase 1
Track cost US$8m/km (two-way)
• Including stops and pods
Track built at 1km/month per construction crew
Allowance made for 50% ramp-up over 6 months
Occupancy of 1.5 pax per pod
Deadheading allowance of 20% of pod-km
Fares: US$1 + US$0.10 per km per passenger
• Slightly higher than current bus and train fares
43. Year 2020 Base Case Daily Flows
Passengers per Day on Link
With Phase One
approx. 90,000 passenger-km/ day
8.4km network length
Richard F. Di BonaExtending the Reach and Penetration of Mass Transit Systems, Increasing the Level-of-Service and Operators’ Profitability
9th RailWorld Summit 2013, 24-25 October 2013, Bangkok 50
44. Year 2020 Base Case Daily Flows
Passengers per Day on Link
With Phase Two
approx. 190,000 passenger-km/ day
17.4km network length
Richard F. Di BonaExtending the Reach and Penetration of Mass Transit Systems, Increasing the Level-of-Service and Operators’ Profitability
9th RailWorld Summit 2013, 24-25 October 2013, Bangkok 51
45. Year 2020 Base Case Daily Flows
Passengers per Day on Link
With Phase Three
approx. 325,000 passenger-km/ day
26.5km network length
Richard F. Di BonaExtending the Reach and Penetration of Mass Transit Systems, Increasing the Level-of-Service and Operators’ Profitability
9th RailWorld Summit 2013, 24-25 October 2013, Bangkok 52
46. Year 2020 Base Case Daily Flows
Passengers per Day on Link
With Phase Four
approx. 405,000 passenger-km/ day
32.6km network length
Richard F. Di BonaExtending the Reach and Penetration of Mass Transit Systems, Increasing the Level-of-Service and Operators’ Profitability
9th RailWorld Summit 2013, 24-25 October 2013, Bangkok 53
47. Year 2020 Base Case Daily Flows
Passengers per Day on Link
With Phase Five
approx. 585,000 passenger-km/ day
46.8km network length
Richard F. Di BonaExtending the Reach and Penetration of Mass Transit Systems, Increasing the Level-of-Service and Operators’ Profitability
9th RailWorld Summit 2013, 24-25 October 2013, Bangkok 54
48. Year 2020 Base Case Daily Flows
Passengers per Day on Link
With Phase Six
approx. 625,000 passenger-km/ day
52.8km network length
Richard F. Di BonaExtending the Reach and Penetration of Mass Transit Systems, Increasing the Level-of-Service and Operators’ Profitability
9th RailWorld Summit 2013, 24-25 October 2013, Bangkok 55
49. If certification starts in January 2014:
• Phase One opens in February 2016
• Phase Four opens in February 2017
• Phase Six opens in October 2017
Phases One to Four (Base Case), including certification:
• Total CapEx=US$306m; IRR=19.6%; Payback February 2022
With Phases One to Six, including certification:
• Total CapEx=US$468m; IRR=18.4%; Payback November 2022
Shows scope to operate profitably with lower fares
• Yet sensitivity tests showed revenue increases with higher fares
More details available on request
Opole Preliminary Results
Richard F. Di BonaExtending the Reach and Penetration of Mass Transit Systems, Increasing the Level-of-Service and Operators’ Profitability
9th RailWorld Summit 2013, 24-25 October 2013, Bangkok 56
50. PLN3.40+0.34/km fares
No PRT Phases 1,2,3,4 Phases 1 to 6
Base Case
Forecast Forecast Impact Forecast Impact
Mode Share
(%)
Car 82% 62% -20% 52% -30%
Non-Car 18% 38% +20% 48% +30%
Average
Journey Time
(minutes)
Car 14.5 12.6 -1.9 11.3 -3.2
Non-Car 19.1 10.0 -9.1 9.2 -9.9
All
Passengers
15.3 11.7 -24% 10.3 -33%
Car Vehicle-km
(million p.a.)
438 347 -21% 291 -33%
Car Fuel Costs
(million PLN p.a.)
258 190 -26% 153 -41%
Summary of Transport Impacts (2020)
Richard F. Di BonaExtending the Reach and Penetration of Mass Transit Systems, Increasing the Level-of-Service and Operators’ Profitability
9th RailWorld Summit 2013, 24-25 October 2013, Bangkok 57
51. Conclusions
Richard F. Di BonaExtending the Reach and Penetration of Mass Transit Systems, Increasing the Level-of-Service and Operators’ Profitability
9th RailWorld Summit 2013, 24-25 October 2013, Bangkok 59
52. Growing burdens:
Urban sprawl
Social need issues restraining fares and cost recovery
Coordination with feeders, e.g. buses and walking
Overloading in city centres:
• Higher value customers divert away in the face of crowding
Scarcer resources (interest rates likely to rise?):
But how to attract private capital?
Or justify significant public capital?
Challenges for Mass Transit
Richard F. Di BonaExtending the Reach and Penetration of Mass Transit Systems, Increasing the Level-of-Service and Operators’ Profitability
9th RailWorld Summit 2013, 24-25 October 2013, Bangkok 60
53. Improving walk-in/ walk-out conditions
• But not under operators’ control
Increase the reliability of motorised feeders
• Not always under operators’ control (different firms)
• Can get caught up in congestion
Find cost-effective ways of extending networks under
mass transit operators’ control:
• Monorail, segregated LRT etc quite expensive
• Demand often insufficient to payback commercially
Explore Second Generation Personal Rapid Transit
Possible Solutions to Access/ Egress
Richard F. Di BonaExtending the Reach and Penetration of Mass Transit Systems, Increasing the Level-of-Service and Operators’ Profitability
9th RailWorld Summit 2013, 24-25 October 2013, Bangkok 61
54. Growing risk of compromising service standards
Especially if new radial routes added
Relatively limited scope to expand capacity (tunnels,
stations, etc)
May defeat city-level policy objectives:
• Decongestion, emissions, etc
Passengers switching from metro, likely those with
higher willingness-to-pay for comfortable alternatives
• Fosters greater dependence on subsidised/ social need users:
potential long-term revenue risk
Metro Operating At/Near Capacity?
Richard F. Di BonaExtending the Reach and Penetration of Mass Transit Systems, Increasing the Level-of-Service and Operators’ Profitability
9th RailWorld Summit 2013, 24-25 October 2013, Bangkok 62
55. But where metro services at/ over capacity, an
opportunity is presented:
MISTER PRT offers a premium service, quickly and
relatively cheaply implemented
Relieve some burden on mass transit
Offer a higher level of comfort, convenience and speed
In exchange for a higher fare
Gain rather than lose income from such passengers
Explore Second Generation Personal Rapid Transit
Market Segmentation: Premium Service
Richard F. Di BonaExtending the Reach and Penetration of Mass Transit Systems, Increasing the Level-of-Service and Operators’ Profitability
9th RailWorld Summit 2013, 24-25 October 2013, Bangkok 63
56. As a transit service in its own right
• Where there is insufficient demand for metro, etc
As a feeder to conventional mass transit:
• Requires less demand to be viable than metro, LRT, etc
• Can provide feeder services that do not get stuck in traffic
• Does not interfere with road traffic or pedestrian movements
As a premium service relieving congested metro
Can have dual-pricing strategies
• Feeder: Integrated with metro, LRT for connecting journeys
• Premium Service: Higher fares when running parallel to metro
Possible Applications of MISTER
Richard F. Di BonaExtending the Reach and Penetration of Mass Transit Systems, Increasing the Level-of-Service and Operators’ Profitability
9th RailWorld Summit 2013, 24-25 October 2013, Bangkok 64
57. Thank You
Any other queries? Feel free to contact me:
rfdibona@yahoo.com
Thank You!
Richard F. Di BonaExtending the Reach and Penetration of Mass Transit Systems, Increasing the Level-of-Service and Operators’ Profitability
9th RailWorld Summit 2013, 24-25 October 2013, Bangkok 65