This unit discusses various aspects of breakfast service. It defines common breakfast items like scrambled eggs, fried eggs, pancakes, toast, bagels, and pastries. It also defines breakfast-related terms like buffet, continental breakfast, gratuities, food, lunch, restaurant, fast food, meal, hotel, and service. The unit provides examples for each term to help explain their meanings in the context of breakfast and dining out.
2. INTRODUCTION
Tourism can be defined as the activities of traveling, visiting an attraction
place, sightseeing, visiting friends, and spending leisure in a beautiful place
outside the domestic area for one or more days.
The people who do these kinds of activities are called as tourists. Tourists
may be travelers but travelers may not be tourists. Because travelers may be
the local people and they use the transportation vehicle only for going to a
destination not for the purpose of visiting or enjoying a place.
TOURISM BOOK
UNIT 10
HOW DO YOU PAY?
3. CREDIT CARD
DEFINITION:
A credit card is a payment card issued to users as a system of payment. It allows the cardholder to pay for
goods and services based on the holder's promise to pay for them
EXAMPLE:
I pay by Credit Card the reservation.
4. PHOTO ID
DEFINITION:
Photo identification is generally used to define any form of identity document that includes a
photograph of the holder particularly his or her face.
EXAMPLE:
Photo ID is used for all step.
5. CASH
DEFINITION:
Legal tender or coins that can be used in exchange goods, debt, or services. Sometimes also including the
value of assets that can be converted into cash immediately, as reported by a company.
EXAMPLE:
Money is very important to be able to travel
6. METHODS OF PAYMENT
DEFINITION:
The way that a buyer chooses to compensate the seller of a good or service that is also acceptable to the
seller. Typical payment methods used in a modern business context include cash, checks, credit or debit
cards, money orders, bank transfers and online payment services such as PayPal.
EXAMPLE:
My payment is in cash
7. CASH -ONLY
DEFINITION:
The reason for the "cash only" stipulation Gretta is that there are many properties that banks will currently not
finance.
EXAMPLE: Cash ONLY is the most commonly accepted and reliable form of payment for a business
8. IDENTIFICATION
DEFINITION:
A process by which one ascribes to oneself the qualities or characteristics of another person.
EXAMPLE:
He is alive but a frightful mess, and we haven.t been able to identify him.
9. PERSONAL CHECK
DEFINITION:
A personal check is a slip of paper that allows you to make payments from your bank
account to companies or individuals. You can use it to reimburse a friend, pay your
gardener or buy groceries.
EXAMPLE:
I'm not a fan of personal checks because personal checks are not secure.
10. TRANSACTION
DEFINITION:
In accounting, the events that affect the finances of a business and must be recorded on
the books. Transactions are recorded in what are known as "journal entries." Each entry
describes a single transaction and states its date and amount.
EXAMPLE:
You want your paper to read like a continuous argument which good transitions help to
facilitate.
11. MONEY
DEFINITION:
An officially-issued legal tender generally consisting of currency and coin. Money is the
circulating medium of exchange as defined by a government. Money is often synonymous
with cash, including negotiable instruments such as checks. Each country has its own
money, or currency, that is used as a medium of exchange within that country (some
countries share a type of currency, such as the euro used by the European Union).
EXAMPLE:
I don't have the money to do anything right now.
12. BANK
DEFINITION:
A financial institution licensed as a receiver of deposits. There are two types of banks:
commercial/retail banks and investment banks. In most countries, banks are regulated by
the national government or central bank.
EXAMPLE:
I even checked out some of the banks, figuring credit cards would be most important.
13. ATM
DEFINITION:
A magic machine that give out cash if you type in a secret number.
EXAMPLE:
At least in the meantime, they could keep track of her through ATM withdrawals and
credit card transactions.
14. CURRENCY
DEFINITION:
Transmission from person to person as a medium of exchange; circulation: coins now in
currency.
EXAMPLE:
Few countries have suffered more from a depreciated currency than ECUADOR.
15. USD
DEFINITION:
Currency is the official of the united states of America
EXAMPLE:
Ecuadorians have as official currency usd.
16. CHARGE CARD
DEFINITION
A card that charges no interest but requires the user to pay his/her balance in full upon
receipt of the statement, usually on a monthly basis. While it is similar to a credit card,
the major benefit offered by a charge card is that it has much higher, often unlimited,
spending limits.
EXAMPLE:
When it was over, he pulled a business card from his pocket that listed the location of
his hotel.
17. COST
DEFINITION:
In accounting, cost is defined as the cash amount (or the cash equivalent) given up for an
asset. Cost includes all costs necessary to get an asset in place and ready for use. For
example, the cost of an item in inventory also includes the item's freight -in cost.
EXAMPLE:
We wanted a firm economy and reasonable real estate costs and a good school system .
19. METHODS
DEFINITION:
A means or manner of procedure, especially a regular and systematic way of
accomplishing something: a simple method for making a pie crust; mediation as a method
of solving disputes.
EXAMPLE:
They were using an unnatural method to circumvent God's decision - that they would not
have a child of their own.
21. ATM ( AUTOMATIC TELLER
MACHINE)
Is a machine that you
use to Access and
withdraw money from
your bank account.
The ATM is of great help
in moments of
emergency
22. BANK
Are places where people keep
their money
My mother save her money in the
bank of the city for her travelet.
23. BRANCH
Is an office that is part of a
bigger company
Paola work in the branch,
she is a good person, she
help to the persons in their
problems
24. Business hours
Are times that the Company
is open
Monday is a good
day for visit the
bank, I need money.
25. ELECTRONICALLY
To send something electronically is
to send something using electric
metods
Juan send a email to his sister
in Alemania.
26. PIN NUMBER
Is a secret nube that you use to
access a bank account using an
ATM
Clara has pin number in her
credit card.
27. SERVICE CHARGE
Is money that you pay to
receive a service
My restaurant have to
serice charge for the
(clientes)
28. WIRE TRANFER
Is a way to send money
electronically
Lorena send money to her
mother in other country.
29. WITHDRAW
Is to take money out of your bank account
I need with draw for go to
doctor with my brothe
and my sister.
30. PAY
Is a form currency of
recognize a work, service
or product
The president of ecuador pay a lot
of expensive for their sabtinas
31. SERVICE FEE
Is a small payment for a
extra service.
In the hotel El Marquez
del Rio the service fee es
very expensive.
32. CASH
Is the money that has an
company available in all
moment.
The persons, in your
trips, they pay in cash
because some services
are more expensive of
normal
33. ID
Is the card that shows her identity and picture.
The ID is a document
very important in all
the banks.
34. TRAVEL
Is the moviment that does a person of an
place another place for diferents reasons.
This wekend I travel with my family to montañita
35. In this unit we lear about the Exchange rates and methods of
Exchange money.
TOURISM BOOK
UNIT 12
AT THE CURRENCY EXCHANGE OFFICE
36. Is the value converted to money of other
country
Example: The actual currecy of dollars to
euros is 0.73
CURRENCY
37. Is the process to convert money to
money of other country
Example: I Exchange my money to
japanese yens.
EXCHANGE
38. Is a place where burochratic processes
are made.
Example: I go to the inmigration office to
obtain my visa.
OFFICE
39. Is an extra tax that a company get for do
a process or service
Example:
I get a commission for sell a desk.
COMISSION
40. Is the variable value to trasform one type
of money to other
Example:
Today the exchange rato to dolars to
yens is 0.15$.
EXCHANGE RATE
41. Is a method where you give money to
save your articles and if you dont want it
you money is returned
Example: I use buy-back to take back my
money because I don want mi cellphone
anymore
BUY - PACK
42. Is the time lapse when you are on
vacations, and go to other site.
Example:
I pass my holidays in Atacames beach
HOLIDAY
43. Is a person who has a job into an enterprise.
Example:
I am the best worker because I love my job
WORKER
44. Is a land with its own law and limits, where are
a society that develop the place.
Example:
My country is the best because has a gian
biodiversity.
COUNTRY
45. Is a person who is in ohter country
different of his own.
Example: He dont know about the city
because he is a foreign
FOREING
46. Is an activity that is executed day by day.
Example: Have breakfast is a daily
routine.
DAILY
47. Is the action to transfor a thing to other
different.
Example: I convert litters to mililitters.
CONVERT
48. Is a formulary where you accept to quit all
the responsabilities of the Enterprise where
you consume the service.
Example:
I sign a reléase form to practice canyoning
RELEASE FORM
49. Is a document that certifies that a
cuantity of money has given to other
person.
Example:
I sing a receipt for the buy of a car.
RECEIPT
50. Is a person who consume a product or
service.
Example: for a Enterprise, the customer
is the most important people.
CUSTOMER
51. Is a system for calculate diferent
subjects, for example the metric
measurement.
Example: the economic measure of my
Enterprise is good, I have a lot of
customers.
MEASURE
52. EXAMPLE: I had a job but had a
breach of contract
EXAMPLE: Richard don´t respect
the comply.
Breach of contract:
Breach of contract is the
crime of not doing
something you agreed to
do before.
Comply: To comply with
something is follow the rules
or instructions.
53. HOTELS & CATERING BOOK
UNIT 10
BREAKFAST SERVICE
INTRODUCTION
Traditional breakfast (also called full breakfast, and served in inns or restaurants) may
include cereals, porridge or stewed prunes, melon, yogurt, boiled eggs or bacon and
eggs, grilled fish, sausages, grilled or fried mushrooms or tomatoes with fried bread,
followed by toasted bread and marmalade and tea or coffee. Modern English breakfast
(served in hotels or motels) may include cereals, bacon and eggs, toasted bread and
marmalade with tea or coffee. See also American breakfast and continental breakfast.
54. BUFFET
DEFINITION:
A counter or table from which meals or refreshments are served.
EXAMPLE:
One buffet table sagged beneath the weight of five kegs while another held food wrapped
in cellophane and tinfoil.
55. SCRAMBLED EEGS
DEFINITION:
Eggs with the yolks and whites beaten together and cooked to a firm but soft consistenc
y.
EXAMPLE:
She stopped in the kitchen when she spotted the skillet of scrambled eggs and a pan of
biscuits beside it.
56. CONTINENTAL BREAKFAST
DEFINITION:
A hotel breakfast that may include sliced bread with butter/jam/honey, cheese, meat,
croissants, pastries, rolls, fruit juice and various hot beverages .
EXAMPLE:
The climate becomes more continental in type from west to east, but there are great local
irregularities - the elevated plateaus of Algeria and Spain cause a rise of pressure in
winter and delay the rainy seasons: the rains set in earlier in the west than in the east,
and the total fall is greater.
57. FRIED EGGS
DEFINITION:
A fried egg is a cooked dish commonly made using a fresh hen's egg, fried
whole with minim
al accompaniment.
EXAMPLE:
She rolled the pieces of meat in flour and fried them.
58. PANCAKES
DEFINITION:
a thin, flat cake of batter fried on both sides on a griddle or in a frying pan; griddlecake
or flapjack.
EXAMPLE:
I don't want any pancakes.
59. TOAST
DEFINITION:
Sliced bread that has been browned by dry heat.
EXAMPLE:
When Cade came into the kitchen she placed a cup of hot chocolate and a
saucer of cinnamon toast before him.
60. BAGELS
DEFINITION:
To heat and brown (bread, for example) by placing in a toaster or an oven or close to a
fire.
EXAMPLE:
You bring the bagels.
61. PASTRY
DEFINITION:
Dough or paste consisting primarily of flour, water, and shortening that is baked and
often used as a crust for foods such as pies and tarts.
EXAMPLE:
Loaded with pastry, he was off with youthful enthusiasm Dean envied.
62. GRATUITES
DEFINITION:
A gift of money, over and above payment due for
service, as to a waiter or bellhop; tip.
EXAMPLE:
Since they all lived in the same apartment complex, and the evening was early, Adrienne
invited them to her apartment for a cup of coffee.
63. FOOD
DEFITION:
Any nourishing substance that is eaten, drunk, or otherwise taken into the body to
sustain life, provide energy, promote growth, etc .
EXAMPLE:
Pushing the plate aside so the food would cool, he began slicing the rest of the roast.
64. LUNCH
DEFINITION:
The food provided for a midday meal
EXAMPLE:
Felipa bought Jonathan and Destiny something inexpensive to keep them entertained and
then fed them all lunch in the mall.
66. FAST FOOD
DEFINITION:
Food, as hamburgers, pizza, or fried chicken, that is prepared in quantity by a
standardized method and can be dispensed quickly at inexpensive restaurants for eating
there or elsewhere.
EXAMPLE:
Pushing the plate aside so the food would cool, he began slicing the rest of the roast.
67. MEAL
DEFINITION :
The food served and eaten especially at one of the customary, regular occasions for
taking food during the day, as breakfast, lunch, or supper.
EXAMPLE:
After the meal, Carmen started washing her dishes by hand.
68. HOTEL
DEFINITION:
An establishment that provides lodging and usually meals and other services for
travelers and other paying guests.
EXAMPLE:
The trip to the airport and the flight to Illinois were both uneventful, the hotel
accommodations better than they could have expected on such short notice.
69. SERVICE
DEFINITION:
The supplying or supplier of utilities or commodities, as water, electricity, or gas,
required or demanded by the public.
EXAMPLE:
The tipster is doing a wonderful service for the country.
70. HOTELS AND CATERING
UNIT 11
AT THE BAR
DEFINITION:
Is a person whose job it is to make and serve drinks in a bar
EXAMPLE:
Emily works in Happy Bar of Bartender.
71. BARTENDER
DEFINITION: Is a person whose job it is to make and serve drinks in a
bar.
EXAMPLE: Emily works in Happy Bar of Bartender.
72. COCKTAIL
DEFINITION: Is an alcoholic drink that is made by mixing other drinks
together.
I want drunk cocktall in the party of my friend.
73. DOMESTIC BEER
Is a beer that is made in the country in wich it is served.
Alexandra likes the domestic beer
74. HAPPY HOUR
Is a limited of time, often in the early evening ,
when drinks are cheaper then usual.
The party in the evening are cool fir the happy hour
75. HOUSE WINE
Is a cheap wine that is featured by a restaurant and that is not listed on
the menu under its usual name.
Roberto drink house wine each morning.
76. IMPORTED BEER
Is a beer that is made in a country other than the
one in which it is served.
The people in the beach prefer imported beer.
77. PITCHER
Is a large container with a
handle and spout that holds
drinks.
My mother use pitcher for put
the orange juice.
78. RED WINE
Is a wine that has been made with
grape skins and is red
My favorite drink is red wine in the
breakfast.
79. TOP SHELF
If a bottle of alcohol is top shelf,
it os of a high quality and is
usually expensive.
Carla buy the top shelf for her
important events.
80. WEEL DRINK
Is a made from cheaper,
unbranded liquors.
The favorite drink in the
USE is weel.
81. WHITE WINE
Is a wine that is made
without grape skins and is
pale in color.
Diego doesn’t like yhe White
wine.
82. WINE LIST
It contains the menú of wines available
In the restaurant have the win list for
choose.
83. ID
Is the card that shows her
identity and picture.
Ronny has the ID how pin of
the Facebook.
84. It is the place where are shown all the liqueurs
BAR
Camilo go to the bar in the evening
with his friends.
85. SHAKER
It is a specially designed container for
mixing drinks.
The bartenders are used mostly in bars and
nightclubs for the preparation of cocktails.
The shaker is the drink best in the disckotec
bar.
87. Commercial kitchens range from tiny, mom-and-pop
restaurants to the high-volume production environments of
convention centers and institutions. Yet whatever the
kitchen's size, the individual tasks involved in producing
meals are consistent and so are the duties and
responsibilities of the kitchen staff. There is a formal,
traditional staffing structure, but it's no longer common in
modern kitchens.
88. Is the person who cuts and sell the meat.
Example: I go to the butcher because I
need some meat.
BUTCHER
89. In a restaurant, a special is a dish what
is not prepared every day.
Example:
The special of the day is filet mignon
with baked potatoes
SPECIAL
90. Are the instruments that allow catch the
food from the dish.
Example: Sorry, where is the cutlery? I
cant eat without that
CUTLERY
91. is the instrument where the server put
the dishes to transport it to the clients.
Example: I cant use this tray, it is broken.
TRAY
92. Is a service of transport of fodd, from the
restaurant to the client´s house or job.
Example: This delivery service is
amazing, fast and secure.
DELIVERY
93. Is the area where the chefs prepare the
food.
Example: The kitchen of that restaurant
is bad, there is dirty and the chefs dont
are proffessionals.
KITCHEN
94. Is the menu, where all the dishes are
listed.
Example: can you give me the menu,
please?
MENU
95. Is the time when the restaurant offer
some dishes after midnight.
Example: the late-night menú include
Burguers and french fries
LATE - NIGTH
96. Is a document that list all the service or
product that you use durin you stay.
Example: This bill is so expensive! I reali
consume all of this?
BILL
97. Is a small piece of cloth that is used
during the luchs for protect the
vestiment.
Example: My food fall to the floor. I am
lucky because my pants are clean
thanks to the napkin
NAPKIN
98. Is a person who go to an hotel and stay
in a room
Example: He is a special guest, becaude
is a popular Singer.
GUEST
99. Is the act of offer to do different
activities in Exchange of money.
Example: I offer the service of catering to
parties and weddings.
SERVICE
100. A post of employment; full-time or part-
time position
Example: She was seeking a job as an
editor.
JOB
101. Legendary chef Auguste Escoffier laid out the classical
brigade structure in the late 19th century. At the top is the
executive chef, who determines the overall direction and focus
of the kitchen. Next are one or more sous-chefs, responsible
for the day-to-day operation of the kitchen. A range of chefs
de partie, or station cooks, are responsible for specific types
of food. These included the saucier for sauces, the poissonier
for fish dishes, the potager for soups and the garde-manger
for turning leftovers into new dishes. The patissier, or pastry
chef, prepared desserts and baked goods. A variety of
apprentices and helpers rounded out the standard kitchen's
staff.
THE CLASSICAL BRIGADE
102. In modern restaurant kitchens the roles of individual cooks
aren't as clearly defined, and except in large hotels or
institutions there aren't as many single-purpose work
stations.
LINE COOKS
103. This is the head chef. He is the guy (or girl) who creates the
specials, orders the foods, and works as the general manager
of the kitchen. He probably does the scheduling, the hiring
and the firing of kitchen staff, as well. This position is
normally filled by someone with several years cooking
experience and restaurant management experience.
EXECUTIVE CHEF