Slides from D. Giard ArcReady presentation 11/25/08. Examine the dynamic nature of large organizations Control structures, interrelations between people How architects, as technical leaders fit into these organizations.

1. Session 2: Organizational Dynamics

2. David Giard MCTS, MCSD, MCSE, MCDBA Principal Consultant, Sogeti USA www.DavidGiard.com [email_address]

3. Part 1: A Little Systems Theory Part 2: Who’s Got An Agenda? Part 3: Navigational Strategies

4. Part 1: A Little Systems Theory

5. Responsibility Power Authority Influence

6. The Purpose Driven Social System

7. Chaos Theory Point Attractors Cyclic Attractors Strange Attractors

8. Life is like high school

9. Part 2: Who’s Got An Agenda?

10. Who’s Got An Agenda? Everybody’s got an agenda!

12. Your CEO’s Agenda

13. Economics In One Slide Profit = Revenue - Costs We live in a growth economy.

14. “ I need to grow the company”

15. Your CIO’s Agenda

16. Is the CIO a technologist who understands the business? or a business person who understands technology?

17. “ I need to add value to the business”

18. Your Director’s Agenda

19. “ I need to get the right people working on the right projects”

20. Your Manager’s Agenda

21. “ I need to make sure everyone is happy”

22. Your Coworkers’ Agenda

23. “ We want to work with great people who carry their own weight”

24. Your Agenda

25. “ I need to choose technologies with a future”

26. “ I need to focus on adding business value and project success”

27. Part 3: Strategies for Navigating the Organization

28. Dress +1

29. Learn the art of small talk

30. Learn how to read a room

31. Plug into your company’s information pipeline

32. Seek out a mentor

33. Have a best friend at work

34. Build a network of like-minded people

35. Build coalitions

36. Keep an eye on the sharks

37. Learn the art of public speaking

38. Evangelize

39. Learn to the right way to gripe

40. Be prepared to have the “hard” conversations

41. Always maintain your composure

42. Master the formal political tools Compromise (win-win) Arbitration Escalation

43. Know your boundaries and limitations

44. Be a positive force

45. References Systems Thinking – Gharajedaghi What the CEO Wants You To Know – Charan CIO Wisdom – Lane, et. al. 7 Habits of Highly Effective People – Covey How to Win Friends & Influence People – Carnegie Influence: The Psychology of Persuasion – Cialdini Introducing Neuro-Linguistic Programming – O’Conner & Seymour