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How Social Networks are  Changing College Marketing, PR, and Alumni Relations   Dan Forbush NAICU Public Relations Academy February 1, 2009
Evolution of Computers in Marketing Communications ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],We’re   Here
2009: Our Expanding Digital World   ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
The 2008 Presidential Race
Main Obama Facebook Page
Obama’s YouTube Channel
Obama’s LinkedIn Group
Obama in Twitter
‘ Obama Everywhere’
OrganizingforAmerica.com
[object Object],[object Object],[object Object],[object Object],Obama’s Achievement
Why Our Use of Social  Networks is Exploding* ,[object Object],[object Object],[object Object],* Nicole Ellison, Michigan State University ECAR Study of Undergraduate Students and Information Technology, 2008
In Higher Education ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Social Networks Are Transforming PR, Marketing and Alumni Relations Because: ,[object Object],[object Object],[object Object],[object Object]
Inauguration Day
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At Skidmore ,[object Object]
Why Do We Need to?   ,[object Object],[object Object],[object Object]
New Capabilities the New ‘Skidmore Network’ Must Offer ,[object Object],[object Object],[object Object],[object Object]
Alumni must be able to access the  new Skidmore Network using their Facebook user name and password
Why Facebook?
By Surveying Our Alumni,  We Learned: ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Here’s What They’re Telling Us   ,[object Object],[object Object],[object Object]
What Makes Facebook So ‘Sticky’ ?
‘ Friending’
Content-Sharing
Content-Sharing
Content-Sharing
Content-Sharing
News Feed  (mine)
News Feed  (all friends)
Interactions Galore   (50,000 Applications)
Facebook Pages ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Ideal for creating niche communities
Measurement ,[object Object],Wall Posts Video Plays New Fans Audio Plays Fans Photo Views Unique Views Discussion Topics Page Views
Page Views
Fans
Creating a Niche  Community in Facebook
Creating a Niche Community   A Q&A ,[object Object],[object Object]
Creating a Niche Community   ‘ Notes’ is   like   a blog ‘ Notes’ is like a blog
Creating a Niche Community Alumni profiles
Creating a Niche Community Alumnus MySpace Page
Key Goals in Skidmore Network   ,[object Object],[object Object]
Would You Like to  Partner with Us ? ,[object Object],[object Object],[object Object],[object Object]
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Facebook Connect ,[object Object],[object Object],[object Object]
How It Works   ,[object Object],[object Object],[object Object],[object Object]
[object Object],[object Object],[object Object],[object Object]
Facebook Connect  With CNN.com
 
Facebook Connect  With CNN Forum
 
 
 
An Example from Higher Ed   Ithaca College: Facebook Connect  With iModules
 
Facebook Connect with  iModules’ ‘Encompass’* ,[object Object],[object Object],*Thanks to Ithaca’s Julie Doherty for the screenshots that follow
Single Sign-on ,[object Object],[object Object]
Single Sign-on ,[object Object]
Single Sign-on ,[object Object]
Single Sign-on Page allowing member to “link” the two accounts
Single Sign-on ,[object Object]
News Feed Propagation ,[object Object],[object Object]
News Feed Propagation ,[object Object]
News Feed Propagation ,[object Object]
News Feed Propagation ,[object Object]
There’s a Lot You Can Do To Strengthen Your  Institution’s Visibility in  Facebook Itself – for Free!
We’ve Launched a Series of  Facebook Pages and Groups   Skidmore Alumni Class of 2013 Alumni in Digital Media Skidmore Musicians Online Skidmore Global We’ve told alumni we’ll help them create their own
We’ve Created ‘Skidmore Interactive’ To Bring It All Together   This is our ‘home page for Skidmore’s online communities’ It’s the core of  our social network
We Embarked on a Graphic Identity Program in Facebook. Here’s our Main Alumni Group.
Our Career Services Page
Our Class of 2013 Page
Our ‘Online Musicians’ Group
We Produced a Special Issue of Our Magazine: ‘Digital Skidmore’
We Inserted a Four-Page Promotion: ‘Making Friends with the Web’ Our objective was to build  alumni audiences in  Facebook, LinkedIn, and  YouTube and to begin a serious discussion about a Skidmore-managed social network
Plus:   ,[object Object],[object Object],[object Object]
‘ Laddering’ Support through  Tiers of Engagement* *Edelman Personal  Create a profile, post a comment, make a donation, sign up for email, ‘friend’ a classmate Social Post pictures or videos, write a blog post,  join a discussion or group, post a class note Advocate Recruit others to donate, host an event, create a group
Challenges ,[object Object],[object Object],[object Object],[object Object]
Role of Community Manager   ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Aspects of Your ‘Online Persona’ ,[object Object],[object Object],[object Object],[object Object],[object Object]
My Facebook Profile
Other Networks, Sites,  and Smart Approaches
Twitter.com
Tinyurl.com
Twitter   feed
 
 
Yammer
Basecamp
BigThink
Google Maps ‘Mashup’ at Colgate
Box.net
Slideshare
The Vatican on YouTube
To see these slides again: ,[object Object]

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How Social Networks Are Changing Academic PR, Marketing and Alumni Relations