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Impact of software
                          Michiel van Genuchten
                     Open Digital Dentistry, Switserland




      “Impact” series of columns published in IEEE Software since Jan 2010;
      see www.computer.org/software
      Column editors Michiel van Genuchten and Les Hatton
05/10/2011                    © Michiel van Genuchten & Les Hatton
05/10/2011   © Michiel van Genuchten & Les Hatton
What we know:
                 Software is changing industries

•    Computer industry in the 1990’s
•    Mobile phone industry today
•    Medical and car industry next
•    Many more to follow
•    ‘Every company is a software company’ (Watts Humphrey)




    05/10/2011            © Michiel van Genuchten & Les Hatton
What we do not know
•   At what pace are changes happening?
•   Is impact the same in different applications / industries?
•   Quantitative understanding of causes and effects?
•   Timing; when will it happen?
•   How to make money after the sw change?




05/10/2011            © Michiel van Genuchten & Les Hatton
Impact series of columns
•   Let’s ask senior managers in various industries
•   Demand size and volume information
•   10 columns appeared in 2010 / 2011
•   Products from following industries:
      –      Car industry (Bosch and Tomtom)
      –      Medical industry (Philips MR)
      –      Aerospace (Honeywell)
      –      Train control (Hitachi)
      –      Mobile (Realnetworks)
      –      Copiers (FujiXerox)
      –      Workflow (Uni of Brisbane – open source)

05/10/2011                   © Michiel van Genuchten & Les Hatton
MR growth over time




05/10/2011       © Michiel van Genuchten & Les Hatton
Honeywell Flight Management System
• “The current-generation FMS supports all applications and
  any airframe, and every major aircraft manufacturer includes
  a Honeywell FMS in their cockpits. FMS installations include
  the world’s two largest commercial manufacturers, Airbus and
  Boeing, as well as major business jet manufacturers
  Bombardier, Cessna, Dassault, and Embraer”

• Airbus and Boeing do not write their own FMS
      – Airbus 380 costs 300M and Boeing 787 about 150M
      – Honeywell has higher volume than Boeing and Airbus
• Why do companies still develop low volume sw themselves?

05/10/2011                 © Michiel van Genuchten & Les Hatton
Real Networks
•   Large sw product (up to 100MLOC)
•   In huge volume (100 M copies year)
•   Combination of open and closed source
•   Revenue model on server and client side




05/10/2011        © Michiel van Genuchten & Les Hatton
There is only one Tokyo




05/10/2011         © Michiel van Genuchten & Les Hatton
Volume and size over time; Tomtom




05/10/2011     © Michiel van Genuchten & Les Hatton
Some definitions
• Size: KLOC’s or MLOC’s
      – We know issues with LOC’s
      – Pretty good descriptive measure
• Volume: follow the money                                   follow the license
      – Embedded: no of boxes
      – Licensed sw: ask legal or sales
      – Open source: no of clickthroughs
      – Website (eg. Search); no of unique IP addresses

05/10/2011            © Michiel van Genuchten & Les Hatton
Impact
   Size of sw
   in LOC

        100M                                                           Real
                   Tokyo
                   railway                                            player
                                 MR    copier
         10M                                  TomTom
                               scanner
             1M                 FMS
                              airplane                     ECU
        100K                                               CAR
                                   Workflow
             10K
                   1         100         10k          1M              100M     Volume or
                                                                               unique users
                                                                               in #/year
05/10/2011                     © Michiel van Genuchten & Les Hatton
Definition of sw mileage
• The number of new customers per year per LOC.

• “Software mileage is a measure of how many new
  customers you gain per LOC written. If you gain lots of
  new customers per LOC, your code is getting excellent
  mileage and your software investment is reaping rich
  rewards.”
• “If you have to write a lot of software per new
  customer, you need to have a high royalty per
  customer, or profitability is unlikely.”
05/10/2011         © Michiel van Genuchten & Les Hatton
Software mileage:
   New customers per line of code per year

                   Product                                    Software mileage
    Electric control unit in Car                                             67

    Multimedia player in mobile phone                                        10
    Navigation system in car                                                  2

    Workflow                                                                 0.1
    Flight management system in airplanes                                    .001

    MR system                                                               .0001

    Train traffic control system                                          < 0.000001

05/10/2011                         © Michiel van Genuchten & Les Hatton
How to use sw mileage?
• Compare within an industry
• Look to your right for trouble
• Can be addressed with executive management
      – Tech people know size
      – Sales or legal people know volume
      – Executives are used to ratio’s like this
• It worked in my industry


05/10/2011             © Michiel van Genuchten & Les Hatton
Research questions / hypotheses
• Comparable products have comparable size
• Software mileage is higher upstream in value chain
• Software mileage is PI for sw intensive business




05/10/2011         © Michiel van Genuchten & Les Hatton
Conclusions
•     Volume is key in understanding sw industry
•     Software mileage is understood by managers
•     There is a lot we do not know yet about sw economics
•     But we are learning
•     More columns are welcome




    05/10/2011         © Michiel van Genuchten & Les Hatton
05/10/2011   © Michiel van Genuchten & Les Hatton

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Devnology Back to School III : Software impact

  • 1. Impact of software Michiel van Genuchten Open Digital Dentistry, Switserland “Impact” series of columns published in IEEE Software since Jan 2010; see www.computer.org/software Column editors Michiel van Genuchten and Les Hatton 05/10/2011 © Michiel van Genuchten & Les Hatton
  • 2. 05/10/2011 © Michiel van Genuchten & Les Hatton
  • 3. What we know: Software is changing industries • Computer industry in the 1990’s • Mobile phone industry today • Medical and car industry next • Many more to follow • ‘Every company is a software company’ (Watts Humphrey) 05/10/2011 © Michiel van Genuchten & Les Hatton
  • 4. What we do not know • At what pace are changes happening? • Is impact the same in different applications / industries? • Quantitative understanding of causes and effects? • Timing; when will it happen? • How to make money after the sw change? 05/10/2011 © Michiel van Genuchten & Les Hatton
  • 5. Impact series of columns • Let’s ask senior managers in various industries • Demand size and volume information • 10 columns appeared in 2010 / 2011 • Products from following industries: – Car industry (Bosch and Tomtom) – Medical industry (Philips MR) – Aerospace (Honeywell) – Train control (Hitachi) – Mobile (Realnetworks) – Copiers (FujiXerox) – Workflow (Uni of Brisbane – open source) 05/10/2011 © Michiel van Genuchten & Les Hatton
  • 6. MR growth over time 05/10/2011 © Michiel van Genuchten & Les Hatton
  • 7. Honeywell Flight Management System • “The current-generation FMS supports all applications and any airframe, and every major aircraft manufacturer includes a Honeywell FMS in their cockpits. FMS installations include the world’s two largest commercial manufacturers, Airbus and Boeing, as well as major business jet manufacturers Bombardier, Cessna, Dassault, and Embraer” • Airbus and Boeing do not write their own FMS – Airbus 380 costs 300M and Boeing 787 about 150M – Honeywell has higher volume than Boeing and Airbus • Why do companies still develop low volume sw themselves? 05/10/2011 © Michiel van Genuchten & Les Hatton
  • 8. Real Networks • Large sw product (up to 100MLOC) • In huge volume (100 M copies year) • Combination of open and closed source • Revenue model on server and client side 05/10/2011 © Michiel van Genuchten & Les Hatton
  • 9. There is only one Tokyo 05/10/2011 © Michiel van Genuchten & Les Hatton
  • 10. Volume and size over time; Tomtom 05/10/2011 © Michiel van Genuchten & Les Hatton
  • 11. Some definitions • Size: KLOC’s or MLOC’s – We know issues with LOC’s – Pretty good descriptive measure • Volume: follow the money follow the license – Embedded: no of boxes – Licensed sw: ask legal or sales – Open source: no of clickthroughs – Website (eg. Search); no of unique IP addresses 05/10/2011 © Michiel van Genuchten & Les Hatton
  • 12. Impact Size of sw in LOC 100M Real Tokyo railway player MR copier 10M TomTom scanner 1M FMS airplane ECU 100K CAR Workflow 10K 1 100 10k 1M 100M Volume or unique users in #/year 05/10/2011 © Michiel van Genuchten & Les Hatton
  • 13. Definition of sw mileage • The number of new customers per year per LOC. • “Software mileage is a measure of how many new customers you gain per LOC written. If you gain lots of new customers per LOC, your code is getting excellent mileage and your software investment is reaping rich rewards.” • “If you have to write a lot of software per new customer, you need to have a high royalty per customer, or profitability is unlikely.” 05/10/2011 © Michiel van Genuchten & Les Hatton
  • 14. Software mileage: New customers per line of code per year Product Software mileage Electric control unit in Car 67 Multimedia player in mobile phone 10 Navigation system in car 2 Workflow 0.1 Flight management system in airplanes .001 MR system .0001 Train traffic control system < 0.000001 05/10/2011 © Michiel van Genuchten & Les Hatton
  • 15. How to use sw mileage? • Compare within an industry • Look to your right for trouble • Can be addressed with executive management – Tech people know size – Sales or legal people know volume – Executives are used to ratio’s like this • It worked in my industry 05/10/2011 © Michiel van Genuchten & Les Hatton
  • 16. Research questions / hypotheses • Comparable products have comparable size • Software mileage is higher upstream in value chain • Software mileage is PI for sw intensive business 05/10/2011 © Michiel van Genuchten & Les Hatton
  • 17. Conclusions • Volume is key in understanding sw industry • Software mileage is understood by managers • There is a lot we do not know yet about sw economics • But we are learning • More columns are welcome 05/10/2011 © Michiel van Genuchten & Les Hatton
  • 18. 05/10/2011 © Michiel van Genuchten & Les Hatton